Cadillac 2012 SRX Owner's Manual page 234

7-44 Infotainment System
Sometimes the wireless headphone audio cuts out or
buzzes.
I lost the remote and/or the headphones.
The DVD is playing, but there is no picture or sound.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen may display
one of the following:
Tips and Troubleshooting Chart (cont.)
Problem
Disc Load/Eject Error or
Mechanical Error: There are disc
load or eject problems.
Disc Format Error or Unknown
Format: The disc is inserted with
the disc label wrong side up, or the
disc is damaged.
Recommended Action
Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers or
by using a cellular telephone in the vehicle.
Check that the headphones are on correctly using
the L (left) and R (right) on the headphones.
Check that the headphones are positioned properly
with the headband across the top of the head.
See your dealer for assistance.
Check that the RSE video screen is sourced to the
DVD player by pressing the AUX button on the
remote control.
Disc Region Error or Disc Error:
The disc is not from a correct
region.
No Disc Inserted: No disc is
present when the
AUX button is pressed on the radio.
or MEM/CD/