When You Think There Is A Malfunction - TomTom Eclipse AVN4429 Owner's Manual

Reference
Necessary Information

When You Think There Is a Malfunction

A slight difference in operation may be mistaken for a malfunction. Please check the items in
the following table first.
If the unit does not work, even after the appropriate remedial action has been taken, please
contact your dealer.
CAUTION
If a problem occurs, for instance when the main unit does not respond to any button presses, or
the display does not work correctly, press the [Reset] button using a paper clip or similar item.
Pressing the [Reset] button will delete all the entries from memory. The settings will return to
those made at the factory prior to shipment.
Phenomenon
The screen is dark for a brief
period when the power is turned
on at low temperatures.
The display is distorted for a brief
period after the power is turned
on.
No sound comes out.
Sound comes out of only one side
(left or right, front or back).
Sound quality does not change
even after making adjustments.
A CD/DVD will not go into the
deck.
96
96
[Reset] button
Possible cause
This is a characteristic of LCDs.
This is a characteristic of LCD
backlighting.
Volume is poorly adjusted or
MUTE is functioning.
The music is muted when the
PND is attached to the main unit
and when:
● the voice guidance is ON.
● talking in the hands-free
*
mode
A speaker wire is disconnected.
Volume is poorly adjusted.
The adjusted audio quality is not
included in the radio broadcast or
disc.
Power is not turned on.
A disc is already inserted and you
are trying to insert a second disc.
Action
This is not a malfunction. Wait for
a brief period.
This is not a malfunction. The
display will stabilize after a brief
period.
Check the volume by turning the
[VOL] rotary knob. Or cancel the
MUTE function.
This is not a malfunction. The
music can be heard again when
the voice guidance finishes or the
hands-free mode is turned off.
Check the connections of the
speaker wires.
Check the balance and fader
adjustments.
Check by changing the radio
station or disc.
Turn the vehicle ignition switch to
[ACC] or [ON].
Eject the previously inserted CD/
DVD and insert the preferred CD/
DVD.