Fit and charge Customize Your Headset Charge your headset and spare battery Talk time Headset battery status Replace rechargeable battery Load software Update your Poly device Pair Auto connect feature The basics Headset Basics Make, answer, end calls Adjust volume...
DECT Enhanced Poly is a member of the DECT Forum and has fully adopted their recommendations for enhancements to security within all DECT products. Security Poly DECT-based products now fully incorporate the latest recommendations on Enhanced Security from the DECT Forum and ETSI.
Overview Base and Headset Basics Base 8 9 10 11 12 Power jack Computer button Handset Iifter jack Mobile phone button Telephone interface cable jack Desk phone button USB port Bluetooth pairing button/LED Desk phone speaking volume Subscription button/LED Desk phone configuration switch Charging LED Desk phone listening volume Headset...
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HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control with your headset.
Hook up system Using the diagram, connect your headset system. HEADSET PORT NO HEADSET PORT NOTE Base configuration settings Desk phone Setting (on base's side panel) Most phones Cisco phones Cisco phones with EHS cable Choose a desk phone setup A, B, C or D and connect cables. Desk phone setup details A Desk phone with dedicated headset port...
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• Connect one end of the telephone interface cable to the back of the base • Connect the other end of the telephone interface cable into the dedicated headset port on the desk phone IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other phones use default configuration A.
IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other phones use default configuration A. The minimum recommended separation between your desk phone and the base is 6 Position Your Base inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interference problems.
Position the battery as shown on the headset and slide into position until the battery snaps into place. NOTE This product has a replaceable battery. Use only replacement batteries supplied by Poly. Use the Fit Kit to Assemble Your Headset Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the- head or behind-the-head.
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To correctly position your headset, see Position Your Headset. Left Over-the-Ear Assembly Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it onto the headset. Rotate the earloop up 90°. 90º NOTE Ensure the earloop is flat against the headset before rotating. Choose the size and style of eartip that fits most comfortably.
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Rotate the headset up. The headband can be worn on the right or left side. To optimize the position of the headset, push the headset in so the microphone is close to your mouth. Behind-the-Head Assembly Align the headband as shown. Ensure the headband sits flat against the headset, then rotate it up 90°.
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NOTE Ensure the large end of the eartip points to the microphone. To position your headset correctly, first slide the stem of the headband so the headset fits comfortably. With a finger on the headset indicator light, push in until the microphone rests as close to your cheek as possible without touching.
• Press the base subscription button; the base Audio buttons light up (solid green is high battery, flashing green is medium, flashing yellow is low, flashing red is critical). • View in Poly Lens Desktop App Replace your rechargeable battery after 3 years or 300 charge cycles, whichever occurs Replace rechargeable first.
Load software Customize your device behavior through advanced settings and options with Poly Lens Desktop App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. NOTE Device settings are also available in Plantronics Hub Desktop App.
To pair your base and mobile phone, press and hold the Bluetooth pairing button on the base for 4 seconds until the Bluetooth LED flashes red and blue. Go to Bluetooth settings on your mobile phone and select PLT Savi/Poly Savi. Once successfully paired, the Bluetooth LED on the base turns solid blue.
To answer or end a call, tap the Audio button on the base or tap the headset Call button. Headset call control for the computer requires Poly software and softphone compatibility. See “Download software.” Answer a second call While on a call, press the headset Call button for 2 seconds to answer the second call.
The primary user will hear a request "Conference requested." To accept the request, press the primary user's headset Call button. The base subscription LED turns solid yellow to indicate conference call mode. View conference call status in Poly Lens Desktop App. Join Savi headsets manually While on a call, press the base subscription button.
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Exit a conference call Guest headsets can remain as guests through multiple calls. To remove a guest headset, either press the guest headset's Call button or dock the primary user's headset in the charge cradle.
Set the range Changing the range can help with PC audio quality, improve user density or restrict range of users. You can adjust the range setting in Poly Lens Desktop App. Setting Range High (Default) up to 300 ft.
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To disable over-the air subscription, while your system is idle, hold the subscription button and the base computer button down simultaneously until the base computer button LED flashes (green for enabled, red for disabled). Manage settings in Poly Lens Desktop App.
See Position Your Headset. Talk time performance is Battery is wearing out. Contact us at poly.com/support. significantly degraded even after a full recharge. When should I replace my Replace your rechargeable battery after 3 years or 300 rechargeable battery? charge cycles, whichever occurs first.
For a list of compatible softphones, visit poly.com/software. If the Poly software is not installed and you do not have a compatible softphone, you must first press the base computer call button and then use the softphone interface to place/answer/end calls.
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• For Skype for Business, press and hold the headset's Call button for 2 seconds to interact (app required). • Set your target phone by going to Poly Lens Desktop App. Does my Microsoft Teams- Yes, while your headset is optimized for Microsoft Teams, it enabled headset work with other can be configured to use with other supported softphones.
What's in the box Contents may vary by product. Headset Base Over-the-head headband Behind-the-head headband Telephone interface Power supply and plug USB cable cable adapters Headset Fit Kit with earloops, eartips and foam sleeve Quick start guide...