Table of Contents
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Table of Contents
Related Manuals for Poly Savi 8410 Office
Summary of Contents for Poly Savi 8410 Office
- Page 1 Savi 8410/8420 Office DECT Wireless Headset System User Guide...
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Page 2: Table Of Contents
Fit and charge Customize Your Headset Charge your headset Talk Time Headset battery status Replace rechargeable battery Load software Update your Poly device Pair to your mobile phone Auto connect feature Transfer mobile audio Disconnect your mobile phone The basics Headset Controls... -
Page 3: Dect Information
DECT Enhanced Security Poly is a member of the DECT Forum and has fully adopted their recommendations for enhancements to security within all DECT products. Poly DECT-based products now fully incorporate the latest recommendations on Enhanced Security from the DECT Forum and ETSI. -
Page 4: Overview
Overview Your headset system ™ Your DECT headset system has 3-way connectivity to computer, desk phone and mobile phone. Headset Controls 1 Volume wheel: Toggle repeatedly forward or backward to adjust volume 2 Call / Teams button: Press to place, answer, end a call or to interact with Microsoft Teams (Teams model and Teams desktop app required) 3 Mute button: During a call, press to mute and unmute 4 Headset LED: Flashes when in use... -
Page 5: Accessories
1 Desk phone button 2 Computer button 3 Back button 4 Base screen 5 Navigation wheel (scroll/press) 6 Headset charge cradle 7 Mobile phone button 8 Mute button or Microsoft Teams button (varies by model) Back view F E D C B A 1 Headset charge cradle 2 Back button 3 Navigation wheel (scroll/press) -
Page 6: Connect Your Headset System
Connect your headset system Using the diagram, connect the base to your computer, power outlet and desk phone's headset port, if available. Otherwise, connect the base to your handset port. HEADSET PORT F E D C B A NO HEADSET PORT Desk phone Base configuration setting (on back of base) Most phones... - Page 7 • Connect one end of the telephone interface cable to the back of the base • Connect the other end of the telephone interface cable into the dedicated headset port on the desk phone Important: Cisco phones use configuration D on the back of the base. Most other phones use default configuration A.
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Page 8: Position Your Base
Important: Cisco phones use configuration D on the back of the base. Most other phones use default configuration A. Position Your Base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interference problems. -
Page 9: Fit And Charge
Note: For true stereo listening when wearing the boom on the left, adjust the wearing preference setting in Poly Lens Desktop App. Charge your headset Place the headset in the charge cradle. The headset charging LED flashes when charging the headset and turns off when the headset is fully charged. -
Page 10: Replace Rechargeable Battery
• With your headset idle, view the headset battery level on your base display's homescreen • View in Poly Lens Desktop App • View headset LEDs while charging in your base charge cradle Headset battery status Base display Headset LED... -
Page 11: Load Software
Load software Download Poly Lens App to get the most out of your device. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. • Enable features • Change settings • Configure call control for softphones •... -
Page 12: Pair To Your Mobile Phone
Once you have paired and connected your mobile phone to the base, the headset system automatically connects to it when your paired mobile phone in range of your base. Manage this feature in Poly Lens Desktop App by going to Settings > Wireless > Auto- connect to Mobile Phone. -
Page 13: The Basics
The basics Headset Controls 1 Volume wheel: Toggle repeatedly forward or backward to adjust volume 2 Call / Teams button: Press to place, answer, end a call or to interact with Microsoft Teams (Teams model and Teams desktop app required) 3 Mute button: During a call, press to mute and unmute 4 Headset LED: Flashes when in use 5 Power button: Toggle on and off... -
Page 14: Anc (Stereo Headset Feature)
• On your base, press the desired audio button for 4 seconds until it flashes 4 times. • Download and open Poly Lens Desktop App on your computer, go to Device Name > Settings > General > Default Phone Line and choose the desired audio line. -
Page 15: Make, Answer, End Calls
Headset button or remove the handset when answering a call and hang up when ending a call. Tip: Headset call control for the computer requires Poly software and softphone compatibility. See “Download software.” Mute 1 To mute your headset during on a call, do one of the following: •... -
Page 16: Set Up A Conference Call
2 The primary user will hear a request "Conference requested." To accept the request, press the primary user's headset Call button. View conference call status on your base's screen or in Poly Lens Desktop App. Join Savi headsets manually 3 While on a call, press and scroll the base navigation wheel to select Conference > Add Headset. -
Page 17: More Features
• Press the headset Mute button for 4 seconds. The headset cycles through the modes with each 4 second press. • Configure in Poly Lens Desktop App: Select Product name > Settings > Wireless > Audio quality and select from 3 audio modes. -
Page 18: Automatic Secure Subscription
Setting Range High (Default) up to 300 ft. Medium up to 150 ft. up to 50 ft. Automatic secure subscription With your system idle, placing a new headset in the headset charge cradle automatically subscribes it to the base, making it the primary headset. -
Page 19: Troubleshooting
Troubleshooting Headset I can’t hear a dial tone in the • Make sure your headset is charged. headset. • Make sure your headset is subscribed to base by placing it in the charge cradle. • Adjust the configuration switch (F-A) on the back of the base until a dial tone is heard. -
Page 20: Desk Phone
Why doesn’t the base • Ensure Poly Lens Desktop App has been installed. automatically reconnect with my • Enable feature in Poly Lens Desktop App:Settings > mobile phone? -
Page 21: Softphone
For a list of compatible softphones, visit poly.com/SoftphoneCompatibility • If Poly Lens App is not installed and you do not have a compatible softphone, you must first press the headset Call button and then use the softphone interface to place/answer/end calls. - Page 22 There is no audio connection • Press the Computer audio button on your base. between my headset and • Ensure that your headset is the default sound device by computer. going to your Sound Control Panel (Windows) or your Sound System Preferences (Mac). •...
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Page 23: Safety Warnings
Incorrect reassembly can cause electric shock or fire when the product is subsequently used. • Unplug, discontinue use and contact Poly if the product overheats or has a damaged outer casing, cord or plug. • Exposure to high volume sound levels or excessive sound pressure may cause temporary or permanent damage to your hearing. - Page 24 • RECYCLING: The product battery must be recycled or disposed of properly. Contact your local recycling center for battery removal and proper disposal. • Use only the charger supplied by Poly to charge the product and follow the charging instructions provided. Alternatively, if your headset is designed to be charged with your cell phone charger, use only cell phone chargers approved and provided by your cell phone manufacturer.
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Page 25: Support
Reading, RG6 1PT United Kingdom © 2023 Poly. DECT is a trademark of ETSI. All trademarks are the property of their respective owners. HP Inc. Model ID: CB8421 (may be followed by /A, /J or /P), W8210T/W8220T (may be followed by /A or /P).