Call History - Panasonic KX-NCP Series Software Manual

CRM Integration
You can make calls directly from CRM (Customer Relationship Management) software using TAPI.
You can also make calls with Microsoft Office Outlook 2003/2007 without using TAPI. When you install CA
® ®
Client on a PC, a new toolbar containing the Dial box, Answer button and Hang-up button is added to Outlook.
Calls can be made directly from Outlook.

Call History

You can view your incoming and outgoing call history. Information such as the destination and duration of the
call, the time of the call, and whether the call was answered is displayed for each call. If CA Server is installed
on your network, calls missed while logged off of CA Client will be added to your call history when you next
log in.
You can also save the history list to a CSV file.
Quick Reference Guide 7