Note
IP Softphones and 1st Party TSP features do not work in a thin client environment. During installation,
users can specify the operating environment for CA Client. If a thin client environment is chosen, these
two modules are not installed.
Operator Console Features
If you log in to CA Client in Operator Console mode, you can manage and redirect multiple calls simultaneously.
Call parking and extension management features are available for managing a large volume of call traffic.
Parked calls are put on hold and pooled into a common parking zone, and can be retrieved by any extension
user.
Quick Reference Guide
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