HP ProLiant DL160 Gen8 User Manual
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HP ProLiant DL160 Gen8 User Manual

Hp proliant dl160 gen8 server user guide
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HP ProLiant DL160 Gen8 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 670519-001
March 2012
Edition: 1

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Summary of Contents for HP ProLiant DL160 Gen8

  • Page 1: User Guide

    HP ProLiant DL160 Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel® and Xeon® are registered trademarks of Intel Corporation in the U.S. and other countries.

  • Page 3: Table Of Contents

    Contents Introduction ..........................7 Server features ............................. 7 Component identification ....................... 8 Front panel components ..........................8 Front panel LEDs and buttons ......................... 9 Rear panel components ..........................9 Rear panel LEDs and buttons ........................10 System board components .......................... 11 DIMM slots ............................
  • Page 4 Memory options ............................35 HP SmartMemory ..........................35 Memory subsystem architecture ......................36 Single- and dual-rank DIMMs ......................37 DIMM identification .......................... 37 Memory configurations ..........................38 Intel Gen8 supported memory bandwidth ................... 38 RDIMM maximum memory configurations ................... 39 UDIMM maximum memory configurations ...................
  • Page 5 HP iLO Management Engine ........................71 HP iLO ............................71 Intelligent Provisioning ........................73 Scripting Toolkit ..........................75 HP Service Pack for ProLiant ........................75 HP Smart Update Manager ....................... 75 HP ROM-Based Setup Utility ........................76 Using RBSU ............................. 76 Auto-configuration process ........................
  • Page 6 Acoustics statement for Germany (Geräuschemission) ..................92 Electrostatic discharge ......................... 93 Preventing electrostatic discharge ........................ 93 Grounding methods to prevent electrostatic discharge ..................93 Specifications ..........................94 Environmental specifications ........................94 Server specifications ........................... 94 Power supply specifications ......................... 94 HP 460 W CS Power Supply (94%) specifications ................

  • Page 7: Introduction

    The HP ProLiant DL160 Gen8 Server is a space-conscious, dual processor performance server with industry leading feature sets. The server is built to protect your investment with reliability, accessibility, and serviceability features designed in.

  • Page 8: Component Identification

    Component identification Front panel components • Item Description Optical drive Front video connector (Front video port adapter required) USB connectors (2) UID LED button Power on/Standby button and system power LED Health LED NIC status LED SAS/SATA drives (8) • Item Description Optical drives...

  • Page 9: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID LED/button Blue = Identification is activated. Flashing blue = System is being managed remotely. Off = Identification is deactivated. Power On/Standby button Green = System is on. Flashing green = Waiting for power Amber = System is in standby, but power is still applied.

  • Page 10: Rear Panel Leds And Buttons

    Description Slot 1 PCIe3 x16 (8, 4, 2, 1) iLO connector NIC connector 2 NIC connector1 Torx tool Power supply Serial connector Video connector USB connectors (4) FlexibleLOM slot Rear panel LEDs and buttons Item Description Status iLO NIC activity LED Green = Activity exists Flashing green = Activity exists Off = No activity exists iLO NIC link LED...

  • Page 11: System Board Components

    System board components Item Description Processor 1DIMM slots Processor socket 1 PCI riser connector 1 FlexibleLOM connector System maintenance switch Cache module connector PCI riser connector 2 TPM connector NMI header Mini-SAS connector SATA connector 2 SATA connector 1 Internal USB connector Fan connector 8 Front panel connectors Fan connector 7...

  • Page 12: Dimm Slots

    Item Description Fan connector 5 8-pin power connector Fan connector 4 SD card slot Fan connector 3 24-pin power connector Fan connector 2 System battery FlexibleLOM standby power connector 4-pin power connector Redundant power supply connector Discovery service connector Processor socket 2 Processor 2 DIMM slots DIMM slots DIMM slots are numbered sequentially (1 through 12) for each processor.

  • Page 13: Nmi Jumper

    Position Default Function Off = System configuration can be changed On = System configuration is locked Reserved Reserved Off = Power-on password is enabled On = Power-on password is disabled Off = No function On = Reset configuration — Reserved —...

  • Page 14: Drive Led Definitions

    Drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity Do not remove Solid white Do not remove the drive.
  • Page 15 When only one processor is installed, for proper cooling, make sure the fan blanks are installed in fan positions 1, 2, and 5. • Two-processor configuration When processor 2 is installed, install fans in positions 2 and 5. Component identification 15...

  • Page 16: T-10/T-15 Torx Screwdriver

    T-10/T-15 Torx screwdriver The server ships with a T-10/T-15 Torx screwdriver. Use the screwdriver to loosen screws or thumbscrews, as needed, during procedures. Component identification 16...

  • Page 17: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

  • Page 18: Remove The Server From The Rack

    After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.

  • Page 19: Remove The Access Panel

    Extend the server from the rack (on page 17). Release the locking latches. Disconnect the cabling, and then remove the server from the rack. For more information, see the documentation that ships with the rack mounting option. Place the server on a sturdy, level surface. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the...

  • Page 20: Install The Processor Air Baffle

    Remove the processor air baffle. Install the processor air baffle Place the air baffle on top of the server. Push down the air baffle. The air baffle slides down to a closed position. Remove the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser board assembly.

  • Page 21: Install The Pci Riser Cage

    Power down the server (on page 17). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 17). Remove the access panel (on page 19). Remove the processor air baffle (on page 19).
  • Page 22 Insert and then tighten the three screws of the PCI cage. Install the processor air baffle. Install the access panel (on page 19). Slide the server into the rack. Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 17).

  • Page 23: Setup

    Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

  • Page 24: Space And Airflow Requirements

    Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: • Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. •...

  • Page 25: Power Requirements

    Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).

  • Page 26: Contents Of The Server Shipping Carton

    WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation. •...

  • Page 27: Powering Up And Configuring The Server

    Use the following information when connecting peripheral cables and power cords to the server. WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: Observe local occupational health and safety requirements and guidelines for manual •...

  • Page 28: Installing The Operating System

    • Press the F8 key when prompted during the array controller initialization to configure the array controller using ORCA. • Press the F9 key when prompted during the boot process to change the server settings using RBSU. The system is set up by default for the English language. For more information on the automatic configuration, refer to the HP ROM-Based Setup Utility User Guide located on the Documentation CD.

  • Page 29: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 30 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. Hardware options installation 30...
  • Page 31 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 32 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Remove the thermal interface protective cover from the heatsink. Hardware options installation 32...
  • Page 33 Remove the adhesive tape from the slot, and then install the heatsink. Install DIMM blanks in all empty DIMM slots next to the installed processor. Locate fan slots 2 and 5. Remove the fan blank from slots 2 and 5. NOTE: Dual-processor configurations require seven fans.
  • Page 34 Install the fans in slots 2 and 5. Hardware options installation 34...

  • Page 35: Memory Options

    Connect the fans to the system board connector. Install the processor air baffle (on page 20). Install the access panel (on page 19). Slide the server into the rack. Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 17).

  • Page 36: Memory Subsystem Architecture

    Certain performance features are unique with HP SmartMemory. HP SmartMemory 1.35V DDR3-1333 Registered memory is engineered to achieve the same performance level as 1.5V memory. For example, while the industry supports DDR3-1333 RDIMM at 1.5V, this Gen8 server supports DDR3-1333 RDIMM up to 3 DIMMs per channel at 1066 MT/s running at 1.35V.

  • Page 37: Single- And Dual-Rank Dimms

    Single- and dual-rank DIMMs DIMM configuration requirements are based on these classifications: • Single-rank DIMM−One set of memory chips that is accessed while writing to or reading from the memory. • Dual-rank DIMM−Two single-rank DIMMs on the same module, with only one rank accessible at a time. The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM.

  • Page 38: Memory Configurations

    For the latest supported memory information, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html). At the website, choose the geographic region, and then locate the product by name or product category. Memory configurations To optimize server availability, the server supports the following AMP modes: •...

  • Page 39: Rdimm Maximum Memory Configurations

    DIMM type DIMM rank 16 slots (for max speed) 24 slots (for max capacity) Single-rank RDIMM Dual-rank RDIMM Single-rank RDIMM Dual-rank RDIMM Single-rank UDIMM Dual-rank UDIMM Dual-rank UDIMM Maximum speed and capacity (GB)* DIMM type DIMM rank 16 slots (speed) 24 slots (capacity) Single-rank RDIMM...

  • Page 40: Advanced Ecc Memory Configuration

    Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server. Standard ECC can correct single-bit memory errors and detect multi-bit memory errors. When multi-bit errors are detected using Standard ECC, the error is signaled to the server and causes the server to halt. Advanced ECC protects the server against some multi-bit memory errors.

  • Page 41: Advanced Ecc Population Guidelines

    DIMM speeds are supported as indicated in the following table. Populated slots Rank Speeds supported (MT/s) (per channel) Single- or dual-rank 1333, 1600 Single- or dual-rank 1333 Single- or dual-rank 1066 Advanced ECC population guidelines For Advanced ECC mode configurations, observe the following guidelines: •...

  • Page 42: Online Spare Population Guidelines

    • UDIMM: A through H, sequentially in alphabetical order. Do not populate DIMM slots I through L. After installing the DIMMs, use RBSU to configure Advanced ECC, online spare, or lockstep memory support. Multi-processor Lockstep population order For Lockstep memory mode configurations with multiple processors, populate the DIMM slots for each processor in the following order: •...

  • Page 43: Installing A Dimm

    • Each channel can have a different valid online spare configuration. • Each populated channel must have a spare rank. • A single dual-rank DIMM is not a valid configuration After installing the DIMMs, use RBSU to configure the system for Online Spare memory support. Installing a DIMM If installed, remove the rack bezel (on page 59).

  • Page 44: Hot-Plug Drive Guidelines

    Hot-plug drive guidelines When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. • If only one drive is used, install it in the bay with the lowest device number. • Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array.

  • Page 45: Dvd-Rom And Dvd-Rw Drive Option

    Prepare the drive. Install the drive. Determine the status of the drive from the drive LED definitions (on page 14). DVD-ROM and DVD-RW drive option This server supports the installation of a SATA DVD-ROM optical drive or a SATA DVD-RW optical drive. To install the component: If installed, remove the rack bezel (on page 59).
  • Page 46 Remove the bezel blank from the DVD-ROM bay. If you have a SFF configuration, install the DVD drive using the screws from this kit and the T-10/T-15 Torx screwdriver provided with the server. Hardware options installation 46...
  • Page 47 Connect the cable from the rear of the drive to the SATA DVD-ROM drive connector on the system board. If you have a LFF configuration, route the cable through the drive bay, and then connect the cable to the rear of the optical drive. Hardware options installation 47...
  • Page 48 Install the drive into the drive bay. Connect the cable from the rear of the drive to the SATA DVD-ROM drive connector on the system board. Install the PCI riser cage. ("Install the PCI riser cage" on page 21) Install the processor air baffle. Install the access panel (on page 19).

  • Page 49: Controller Options

    Controller options The server ships with an embedded SATA controller. For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01608507/c01608507.pdf). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00729544/c00729544.pdf).
  • Page 50 Remove the processor air baffle (on page 19). Remove the PCI riser cage. ("Remove the PCI riser cage" on page 20) Install the cache module. Connect the capacitor pack cable to the connector on the top of the cache module. Install the PCI riser cage (on page 21).

  • Page 51: Fbwc Capacitor Pack

    FBWC capacitor pack To install the component: CAUTION: The cache module connector does not use the industry standard DDR3 mini DIMM pinout. Do not use this controller with cache modules designed for other controller models, because the controller can malfunction and you can lose data. Also, do not transfer this cache module to an unsupported controller model, because you can lose data.
  • Page 52 Four-drive LFF Connect the capacitor pack cable to the connector on top of the cache module in one of the following configurations: Expansion board Hardware options installation 52...

  • Page 53: Installing The Front Video Adapter Cable

    FBWC cache module Install the PCI riser cage (on page 21). Install the processor air baffle. ("Install the processor air baffle" on page 20) Install the access panel. ("Install the access panel" on page 19) Slide the server into the rack. Connect each power cord to the server.

  • Page 54: Flexiblelom Option

    Connect the front video adapter to the video device. FlexibleLOM option WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.
  • Page 55 Remove the FlexibleLOM blank. Install the component: Firmly seat the FlexibleLOM in the slot. Tighten the thumbscrew. Install the PCI riser cage. ("Install the PCI riser cage" on page 21) Install the processor air baffle ("Install the processor air baffle" on page 20). Install the access panel (on page 19).

  • Page 56: Expansion Board Options

    Expansion board options The server supports PCI Express expansion boards. The server ships with PCIe riser boards and expansion slots. PCIe expansion boards are supported with optional riser boards. Installing an expansion board If installed, remove the rack bezel (on page 59). Power down the server (on page 17).

  • Page 57: Common Slot Power Supply Option

    If installing a full length full height expansion board, remove the low profile bracket, and then install the expansion board into the slot until it sits firmly. Install the PCI riser board assembly. ("Install the PCI riser cage" on page 21) IMPORTANT: The server does not power up if the PCI riser board assembly is not seated properly.
  • Page 58 Remove the protective cover from the connector pins on the power supply. WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed. Install the power supply into the bay until it clicks into place.

  • Page 59: Rack Bezel Option

    Connect the power cord to the power supply. Route the power cord through the cable management solution to strain relief clip. Connect the power cord to the power source. Be sure that the power supply LED is green. Rack bezel option The rack bezel helps prevent any unauthorized physical access to the server in the rack configuration.

  • Page 60: Install The Rack Bezel

    Install the rack bezel Install the rack bezel into the chassis, and then lock the rack bezel with the key. VGA power cable option If installed, remove the rack bezel. ("Remove the rack bezel" on page 59) Power down the server (on page 17). Remove all power: Disconnect each power cord from the power source.

  • Page 61: Mini-Sas Cable Option

    Remove the adhesive stickers from the VGA cable clips, and then attach the clips onto the fan cage. Route the cable through the cable clips, and then connect then cable to the VGA card and power supply cable. Install the processor air baffle. ("Install the processor air baffle"...

  • Page 62: Installing The 700Mm Mini-Sas Cable

    Installing the 700mm mini-SAS cable If installed, remove the rack bezel (on page 59). Power down the server (on page 17). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 17). Remove the access panel (on page 19).

  • Page 63: Installing The Trusted Platform Module Board

    Enabling the TPM requires accessing RBSU ("HP ROM-Based Setup Utility" on page 76). For more information about RBSU, see the HP website (http://www.hp.com/go/ilomgmtengine/docs). TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker Drive Encryption feature. For more information on BitLocker, see the Microsoft website (http://www.microsoft.com).
  • Page 64 CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

  • Page 65: Retaining The Recovery Key/Password

    Retaining the recovery key/password The recovery key/password is generated during BitLocker™ setup, and can be saved and printed after BitLocker™ is enabled. When using BitLocker™, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker™ detects a possible compromise of system integrity.

  • Page 66: Cabling

    Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 67: Sata Cabling

    SATA cabling Cable number Description SATA Cable Power cabling Server power cabling Basic configuration Cable number Description Drive backplane cable 2x4 Power supply cable 2x12 Power supply cable 2x2 Power supply cable RPS control cable Cabling 67...

  • Page 68: Fbwc Capacitor Pack Cabling

    Cable number Description Discovery service cable Maximum configuration Cable number Description Drive backplane cable 2x4 Power supply cable 2x12 Power supply cable FlexibleLOM standby power cable 2x2 Power supply cable RPS control cable Discovery service cable FBWC capacitor pack cabling Cabling 68...

  • Page 69: Front Panel Cabling

    Cable number Description FBWC capacitor pack cable Front panel cabling Cable number Description 2x10 Front panel IO cables 2x12 Front panel IO cables Internal USB cabling SFF configuration Cabling 69...
  • Page 70 Cable number Description Internal USB cable LFF configuration Cable number Description Internal USB cable Cabling 70...

  • Page 71: Software And Configuration Utilities

    Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Software or configuration utility Server mode Online and Offline HP iLO (on page 71) Online and Offline Active Health System (on page 72) Online and Offline Integrated Management Log (on page 73)

  • Page 72: Active Health System

    iLO enables and manages the Active Health System (on page 72) and also features Agentless Management. All key internal subsystems are monitored by iLO. SNMP alerts are sent directly by iLO regardless of the host operating system or even if no host operating system is installed. Using iLO, you can do the following: •...

  • Page 73: Intelligent Provisioning

    The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components. The Agentless Management Service is available in the SPP, which is a disk image (.iso) that you can download from the HP website (http://www.hp.com/go/spp/download).

  • Page 74: Hp Insight Diagnostics

    HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running.

  • Page 75: Scripting Toolkit

    Scripting Toolkit The Scripting Toolkit is a server deployment product that enables you to build an unattended automated installation for high-volume server deployments. The Scripting Toolkit is designed to support ProLiant BL, ML, DL, and SL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process.

  • Page 76: Hp Rom-Based Setup Utility

    • Enables direct update of BMC firmware (HP iLO) For more information about HP SUM and to access the HP Smart Update Manager User Guide, see the HP website (http://www.hp.com/go/hpsum/documentation). HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following: •...

  • Page 77: Boot Options

    NOTE: The server may not support all the following examples. Drives installed Drives used RAID level RAID 0 RAID 1 3, 4, 5, or 6 RAID 5 3, 4, 5, or 6 None More than 6 To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted.

  • Page 78: Utilities And Features

    WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and should NOT be modified. This option should only be used by qualified service personnel. This value should always match the serial number sticker located on the chassis. Warning: The serial number should ONLY be modified by qualified service personnel.

  • Page 79: Option Rom Configuration For Arrays

    ACU is now available as an embedded utility, starting with HP ProLiant Gen8 servers. To access ACU, use one of the following methods: • If an optional controller is not installed, press F10 during boot. • If an optional controller is installed, when the system recognizes the controller during POST, press F5. For optimum performance, the minimum display settings are 1024 ×...

  • Page 80: Automatic Server Recovery

    For more information, see the Download drivers and software page for the server. To access the server-specific page, enter the following web address into the browser: http://www.hp.com/support/<servername> For example: http://www.hp.com/support/dl360g6 Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic.

  • Page 81: Keeping The System Current

    Keeping the system current Drivers IMPORTANT: Always perform a backup before installing or updating device drivers. The server includes new hardware that may not have driver support on all OS installation media. If you are installing an Intelligent Provisioning-supported OS, use Intelligent Provisioning (on page 73) and its Configure and Install feature to install the OS and latest supported drivers.

  • Page 82: Hp Operating Systems And Virtualization Software Support For Proliant Servers

    HP Operating Systems and Virtualization Software Support for ProLiant Servers For information about specific versions of a supported operating system, see the HP website (http://www.hp.com/go/ossupport). HP Technology Service Portfolio HP Technology Services offers a targeted set of consultancy, deployment, and service solutions designed to meet the support needs of the most business and IT environments.

  • Page 83: Troubleshooting

    Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 84: System Battery

    System battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 85 IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 86: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 87: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 88: European Union Regulatory Notice

    CE and !). Please refer to the regulatory label provided on the product. The point of contact for regulatory matters is Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Disposal of waste equipment by users in private...

  • Page 89: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 90: Chinese Notice

    Class B equipment Chinese notice Class A equipment Vietnam compliance marking notice This marking is for applicable products only. Ukraine notice Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver.

  • Page 91: Battery Replacement Notice

    WARNING: Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product's installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation: Do not try to open the module enclosure. There are no user-serviceable components inside. •...

  • Page 92: Acoustics Statement For Germany (Geräuschemission)

    Acoustics statement for Germany (Geräuschemission) Schalldruckpegel L < 70 dB(A) Zuschauerpositionen (bystander positions), Normaler Betrieb (normal operation) Nach ISO 7779:1999 (Typprüfung) Regulatory compliance notices 92...

  • Page 93: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 94: Specifications

    Specifications Environmental specifications Specification Value Temperature range* 10°C to 35°C (50°F to 95°F) Operating -40°C to 70°C (-40°F to 158°F) Shipping 28°C (82.4°F) Maximum wet bulb temperature Relative humidity (noncondensing)** 10% to 90% Operating 5% to 95% Non-operating * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable.

  • Page 95: Hp 460 W Cs Power Supply (94%) Specifications

    HP 460 W CS Power Supply (94%) specifications Specification Value Input requirements 100 to 240 VAC Rated input voltage 50 Hz or 60 Hz Rated input frequency 6 to 3 A Rated input current 509 W at 115V AC input Rated input power 495 W at 230V AC input 1764 at 100V AC...

  • Page 96: Power Supply Calculations

    10 A to 5 A Rated input current 556 W at 115V AC input Rated input power 542 W at 230V AC input 1917 at 100 V AC BTUs per hour 1898 at 115 V AC 1856 at 200 V AC 1850 at 230 V AC Power supply output 500 W at 100V to 120V AC input...

  • Page 97: Technical Support

    Technical support Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 98 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
  • Page 99 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
  • Page 100 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar.
  • Page 101 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 102 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente.
  • Page 103 Technical support 103...
  • Page 104 Technical support 104...

  • Page 105: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection Automatic Server Recovery BBWC battery-backed write cache Customer Self Repair DIMMs per channel electrostatic discharge FBWC flash-backed write cache HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager International Electrotechnical Commission Acronyms and abbreviations 105...
  • Page 106 Integrated Lights-Out Integrated Management Log keyboard, video, and mouse non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express PCI-X peripheral component interconnect extended power distribution unit POST Power-On Self Test ProLiant Support Pack RBSU ROM-Based Setup Utility RDIMM...
  • Page 107 storage area network serial attached SCSI SATA serial ATA Secure Digital small form-factor TMRA recommended ambient operating temperature trusted platform module UDIMM Unregistered Dual In-Line Memory Module unit identification Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 107...

  • Page 108: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback. Documentation feedback 108...

  • Page 109: Index

    Index access panel 19 Declaration of Conformity 87 acoustics statement for Germany 92 default settings 40 Active Health System 71, 72 diagnosing problems 83 ACU (Array Configuration Utility) 71, 78 diagnostic tools 71, 74, 79, 80 Advanced ECC memory 40, 41, 77 diagnostics utility 74 air baffle 19, 20 DIMM installation guidelines 40...
  • Page 110 LEDs, hard drive 14 LEDs, troubleshooting 83 graphics card cabling 60 lockstep memory 40, 41, 42 grounding methods 93 grounding requirements 25 maintenance guidelines 81 memory 35, 37, 38, 40 hard drives 8, 13, 14, 44 memory configurations 38, 40 hard drives, installing 29, 44 memory subsystem architecture 36 hardware options 29...
  • Page 111 support 97 supported operating systems 82 QuickSpecs 71 supported targets 83 system battery 84 system board battery 91 system board components 11 rack installation 17, 18, 23, 25, 26 system components 8 rack mounting hardware 26 System Erase Utility 74 rack resources 23 system maintenance switch 12 rack warnings 25...

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