User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
DIMM slot locations ........................13 System maintenance switch ......................13 NMI functionality ........................... 14 Drive numbering ............................. 14 HP SmartDrive LED definitions ........................15 Fan locations ............................16 Operations ..........................17 Power up the server ..........................17 Power down the server ..........................17 Extend the server from the rack .........................
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Installing a hot-plug drive ........................ 40 Controller options ............................ 41 Installing a storage controller ......................41 Installing an FBWC module and an HP Smart Storage Battery ............. 43 Drive cable options..........................46 Mini-SAS cable options ........................47 Optical drive option ..........................50 Redundant fan option ..........................
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Software and firmware ......................... 113 Operating System Version Support ....................113 Version control ..........................113 HP operating systems and virtualization software support for ProLiant servers ........114 HP Technology Service Portfolio ....................114 Change control and proactive notification ..................114 Troubleshooting ........................
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Power supply specifications ........................122 Hot-plug power supply calculations ......................122 Support and other resources ...................... 123 Before you contact HP ..........................123 HP contact information ........................... 123 Customer Self Repair ..........................123 Acronyms and abbreviations ...................... 131 Documentation feedback ......................136 Index ............................
Component identification Front panel components • Four-bay LFF drive model Item Description Optical drive (optional) Serial label pull tab* USB 2.0 connector LFF drives (8.89 cm, 3.5 in) *The serial number/iLO information pull tab is double-sided. The top side shows the server serial number and the customer asset tag label.
3 flashes Memory 4 flashes Riser board PCIe slots 5 flashes FlexibleLOM 6 flashes Removable HP Flexible Smart Array controller/Smart SAS HBA controller 7 flashes System board PCIe slots 8 flashes Power backplane or storage backplane 9 flashes Power supply For more information, see "Front panel LEDs and buttons (on page 8)."...
Rear panel LEDs Item Description Status UID LED Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequence initiated • 8 Hz/cycle per sec = iLO manual reboot sequence in progress Off = Deactivated NIC link LED...
Processor 2 Fan connector 3 Fan connector 2 DIMM slots for processor 2 Fan connector 1 Reserved 24-pin power supply connector HP Smart Storage Battery connector Power supply sideband signal connector 20-pin drive power connector 10-pin RPS connector Component identification 12...
Item Description System battery NMI header TPM connector Secondary PCIe riser board connectors* System maintenance switch FlexibleLOM sideband signal connector * For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser board slot definitions (on page 11)." DIMM slot locations DIMM slots are numbered sequentially (1 through 8) for each processor.
IMPORTANT: Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the HP Dynamic Smart Array B140i Controller is disabled. Do not use the B140i controller when the server is in Legacy BIOS Boot Mode.
Eight-bay SFF drive model HP SmartDrive LED definitions HP SmartDrives are the latest HP drive technology, and they are supported beginning with ProLiant Gen8 servers and server blades. The HP SmartDrive is not supported on earlier generation servers and server blades.
IMPORTANT: The HP Dynamic Smart Array B140i Controller is only available in UEFI Boot Mode. It cannot be enabled in Legacy BIOS Boot Mode. If the B140i controller is disabled, drives connected to the system board Mini-SAS connectors operate in AHCI or Legacy mode. Under this condition: •...
Before proceeding, verify the server is in standby mode by observing that the system power LED is amber. Extend the server from the rack To extend the server from an HP, Compaq-branded, Telco, or third-party rack: Power down the server (on page 17).
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Disconnect each power cord from the power source. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.
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Slide the server out of the rack. iii. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. Do one of the following: In a server that uses thumbscrew rack ears, tighten the captive thumbscrews.
Access the product rear panel Opening the cable management arm To access the server rear panel: Release the cable management arm. Open the cable management arm. The cable management arm can be right-mounted or left-mounted. Remove the server from the rack Operations 20...
Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge.
Remove the PCI riser cage WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage.
Secondary PCI riser cage Install the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage. To install the component: If necessary, connect all required internal cabling to existing expansion boards.
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Secondary PCI riser cage Install the access panel (on page 22). Install the server into the rack ("Installing the server into the rack" on page 30). Power up the server (on page 17). Operations 25...
Setup Optional services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
HP servers draw in cool air through the front and expel warm air through the rear. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit. If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website (http://www.racksolutions.com/hp). Follow the server-specific instructions on the website to install the rack brackets. Setup 30...
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Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
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Position the power cord inside the clip, and then close the clip. Slide the clip forward until it is flush against the edge of the power cord plug. For a server using a hot-plug power supply: To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the power cord in the hook-and-loop strap attached to the power input module handle: Unwrap the hook-and-loop strap from the power input module handle.
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Bend the plug end of the power cord in the position shown in the following image. Secure the power cord in the hook-and-loop strap as shown in the following image. Employ best practices to route and manage the power cords and other cables in the server rear panel. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack.
Installing the rack rail hook-and-loop strap The rack rail hook-and-loop strap can be installed on either the left or right rack rail. HP recommends installing it on the left rack rail for better cable management. To install the rack rail hook-and-loop strap: Install the server into the rack ("Installing the server into the...
Installing the operating system This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server. To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos).
Registering the server To experience quicker service and more efficient support, register the product at the HP Product Registration website (http://register.hp.com). Setup 36...
The server supports up to four LFF hot-plug or non hot-plug drives and up to eight SFF hot-plug drives. The embedded storage controller supports SATA drive installation. For SAS drive installation, install an HP Host Bus Adapter or an HP Smart Array Controller board option.
For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). Drive installation guidelines When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers.
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Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 17). To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Hardware options installation 39...
(optional)" on page 21). Remove the drive blank. Prepare the drive. Install the drive. Determine the status of the drive from the drive LED definitions ("HP SmartDrive LED definitions" on page 15). If removed, install the security bezel ("Security bezel option"...
Installing a storage controller HP requires installation of the H240 and P440 cards in the low-profile slot 2 of the primary PCI riser cage because the current P440/H240 cable solution supports only slot 2. The P441 and H241 cards can be installed in slot 1, 2, or 3.
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If installing a P440 or H240 controller card into slot 2, remove the default bracket from the card and install the low-profile bracket that comes with the option. If you intend to use a cache module and a HP Smart Storage Battery, install these options now ("Installing an FBWC module and an HP Smart Storage Battery"...
For more information about the integrated storage controller and its features, select the relevant user documentation on the HP website (http://www.hp.com/go/smartstorage/docs). To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Installing an FBWC module and an HP Smart Storage Battery For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).
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Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 17). Remove the server from the rack (on page 20). Remove the access panel (on page 21). Remove the PCI riser cage (on page 23).
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Install the storage controller ("Installing a storage controller" on page 41). Install the HP Smart Storage Battery: Disconnect the 24-pin power supply cable from the system board. Align the component and press down until it clicks in place. Connect the battery cable.
Power up the server (on page 17). Drive cable options Use these drive cable options to install an HP Host Bus Adapter or an HP Smart Array Controller board option. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).
Remove the access panel (on page 21). Remove the PCI riser cage (on page 23). Remove the baffle from the controller board. If you intend to use a cache module and an HP Smart Storage Battery, install these options now. ("Controller options" on page 41) Install the storage controller ("Installing a storage...
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Connect the common end of the Mini-SAS cable to the controller option. Install the PCI riser cage (on page 24). Route the Mini-SAS cables alongside the system board and connect the connectors to the drive backplane. H240 Host Bus Adapter to the 4 LFF drive backplane Hardware options installation 48...
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P440 Smart Array Controller to the 4 LFF drive backplane H240 Host Bus Adapter to the 8 SFF drive backplane Hardware options installation 49...
37). Optical drive option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Power down the server (on page 17). Remove all power: Disconnect each power cord from the power source.
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Four-bay LFF drive model Eight-bay SFF drive model Retain the blank for future use. Install the optical drive into the bay. Hardware options installation 51...
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Four-bay LFF drive model Eight-bay SFF drive model After sliding in the optical drive, be sure to secure the drive with the screw. Connect the optical drive cable to the optical drive. Route the optical drive cable alongside the system board to connect to the system board SATA connector, and then connect the power cable to the system board power cable connector: Hardware options installation 52...
Four-bay LFF drive model Eight-bay SFF drive model Install the access panel (on page 22). If removed, install the security bezel ("Security bezel option" on page 37). Install the server into the rack ("Installing the server into the rack" on page 30). Power up the server (on page 17).
Fan population guidelines Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 Fan bay 7 Blank Blank Blank Blank One processor, non-redundant Blank Blank Blank One processor, redundant Blank Two processors, non-redundant Two processors, redundant...
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Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
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Remove the fan blank. Install the fan. CAUTION: The fan does not have a fan guard. Special attention is needed when removing or installing the fan to prevent finger injury. Connect the fan cable to the system board ("System board components"...
Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. Memory options IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs.
HP SmartMemory HP SmartMemory authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes. Qualified memory is performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software.
R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). Memory configurations To optimize server availability, the server supports the following AMP modes: •...
Advanced Memory Protection options are configured in the BIOS/Platform Configuration (RBSU). If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).
DIMM, then dual-rank DIMM, and then lastly single-rank DIMM. • DIMMs should be populated starting farthest from the processor on each channel. For more information about server memory, see the HP website (http://www.hp.com/go/memory). The DIMM speeds supported in this server are listed in the following table: Populated slots...
Slide the server into the rack. Install the server into the rack ("Installing the server into the rack" on page 30). Power up the server (on page 17). To configure the memory mode, use HP UEFI System Utilities (on page 106). Hardware options installation 62...
IMPORTANT: Processor socket 1 must be populated at all times or the server does not function. In a multiprocessor configuration, to optimize system performance, HP recommends balancing the total capacity of the DIMMs across the processors. To install the component: Power down the server (on page 17).
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Remove the heatsink blank. Open each of the processor locking levers in the order indicated in the following illustration, and then open the processor retaining bracket. Hardware options installation 64...
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Remove the clear processor socket cover. Retain the processor socket cover for future use. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts. Install the processor.
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CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor socket and the system board. Press only in the area indicated on the processor retaining bracket. CAUTION: Close and hold down the processor cover socket while closing the processor locking levers.
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Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws. Finish the installation by completely tightening the screws in the same sequence. Note these population guidelines for installing fans in a dual-processor configuration. Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 Fan bay 7 Blank Blank...
30). Power up the server (on page 17). Secondary PCIe x16 riser option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). Hardware options installation 68...
Power up the server (on page 17). FlexibleLOM option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Power down the server (on page 17).
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Extend the server from the rack (on page 17). Remove the server from the rack (on page 20). Remove the access panel (on page 21). If necessary, disconnect any internal cables connected to the system board. Remove the PCI riser cage (on page 23). Retain the cage for future use.
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Tighten the T-15 screw to secure the component. Connect the FlexibleLOM sideband cable. Hardware options installation 71...
("PCIe riser board slot definitions" on page 11). For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage.
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Extend the server from the rack (on page 17). Remove the server from the rack (on page 20). Remove the access panel (on page 21). Remove the PCI riser cage (on page 23). Identify the expansion slot compatible with the new option, and then remove the cover opposite that slot.
Expansion board installation into slot 2 Expansion board installation into slot 3 Connect all necessary internal cabling to the expansion board. For more information on these cabling requirements, see the documentation that ships with the option. Install the PCI riser cage (on page 24). IMPORTANT: The server does not power up if the PCI riser cage is not seated properly.
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Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 17). Remove the server from the rack (on page 20). Remove the access panel (on page 21). Remove the PCI riser cage (on page 23). Install the SSD module on the M.2 SSD enablement board: Insert the SSD module into the SSD slot at a 45 degree angle, and then gently press it down against the M.2 SSD Enablement board.
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Slot 3 (If a secondary PCIe x16 riser option is installed, install the M.2 SSD enablement board in slot Slot 2 (If a secondary PCIe x16 riser option is not installed in slot 3, install the M.2 SSD enablement board in slot 2.) Hardware options installation 76...
Slot 1 (If slot 2 and 3 are both unavailable, install the the M.2 SSD enablement board in slot 1.) Install the PCI riser cage (on page 24). Connect the SATA cables to the SATA connectors on the system board. For cable routing, see "M.2 SSD SATA cabling".
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For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Power down the server (on page 17). Remove all power: Disconnect each power cord from the power source.
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Install the USB 3.0 module into the front panel and secure it with the screw. Route the cable alongside the system board, and then connect the cable to the internal USB 3.0 connector. Install the access panel (on page 22). If removed, install the security bezel ("Security bezel option"...
Redundant power supply option Install the RPS backplane option to improve power efficiency and enable power redundancy. Power redundancy requires the installation of two power input modules. This module is not part of the RPS backplane option kit. When this RPS backplane and a single power input module are installed in the server, you can install or remove a second power input module without powering down the server.
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Install the RPS backplane into the server. Connect the RPS backplane cables to the system board. For information on cable routing, see "HP Power supply cabling ("Power supply cabling" on page 96)". Install a hot-plug power input module into the power supply bay 1.
Power up the server (on page 17). Dedicated iLO management module option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Power down the server (on page 17).
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Using a flat screwdriver, toggle the knockout to loosen it, and then pull it out of the chassis. Install the dedicated iLO management module. If removed, install the PCI riser cage and the expansion board. Install the access panel (on page 22). Do one of the following: Slide the server into the rack.
The onboard NIC 1/shared iLO connector is set as the default system iLO connector. To enable the dedicated iLO management module, use the iLO 4 Configuration Utility accessible within the HP UEFI System Utilities. For more information on the HP UEFI System Utilities, see the UEFI documentation on the HP website (http://www.hp.com/go/ProLiantUEFI/docs). IMPORTANT: If the iLO configuration settings are reset to the default values, remote access to the machine will be lost.
Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.
Install the TPM board. Press down on the connector to seat the board ("System board components" on page 12). Install the TPM security rivet by pressing the rivet firmly into the system board. Install the PCI riser cage (on page 24). Install the access panel (on page 22).
OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).
For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
• Four-bay LFF drive backplane connected to a H240 adapter in the low-profile expansion slot Item Description Drive power cable Mini-SAS cable Eight-bay SFF hot-plug drive cabling • Eight-bay SFF drive backplane connected to the system board Item Description Drive power cable Mini-SAS cable Cabling 90...
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• Eight-bay SFF drive backplane connected to a P440 controller in the low-profile expansion slot Item Description Drive power cable Mini-SAS cable • Eight-bay SFF drive backplane connected to a H240 adapter in the low-profile expansion slot Item Description Drive power cable Mini-SAS cable Cabling 91...
FBWC cabling The FBWC solution is a separately purchased option. This server only supports FBWC module installation when an HP Smart Array P-Series controller is installed. Depending on the controller option installed, the actual storage controller connectors might look different from what is shown in this section.
Power supply cabling • HP 550-W non-hot-plug power supply cabling Item Description 24-pin power supply cable 16-pin power supply sideband signal cable • HP 800-W/900-W hot-plug power supply cabling Item Description 24-pin power supply cable 16-pin power supply sideband signal cable...
QuickSpecs on the HP website (http://www.hp.com/go/qs). HP iLO The iLO 4 subsystem is a standard component of HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO 4 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.
Remotely mount high-performance Virtual Media devices to the server. • Securely and remotely control the power state of the managed server. • Implement true Agentless Management with SNMP alerts from HP iLO, regardless of the state of the host server. • Download the Active Health System log.
HP RESTful API support for HP iLO HP iLO 4 firmware version 2.00 and later includes the HP RESTful API. The HP RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring of an HP ProLiant server via iLO.
When you use the embedded Remote Support functionality with HP ProLiant Gen8 and later server models and HP BladeSystem c-Class enclosures, you can register a server or rack to communicate to HP through an HP Insight Remote Support centralized Hosting Device in your local environment. All configuration and service event information is routed through the Hosting Device.
(http://www.hp.com/go/intelligentprovisioning). For Intelligent Provisioning recovery media downloads, see the Resources tab on the HP website (http://www.hp.com/go/ilo). For consolidated drive and firmware update packages, see the HP Smart Update: Server Firmware and Driver Updates page on the HP website (http://www.hp.com/go/SmartUpdate). HP Insight Diagnostics...
SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later servers.
HP UEFI System Utilities The HP UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform a wide range of configuration activities, including: • Configuring system devices and installed options • Enabling and disabling system features •...
OS installation if the defaults are restored. To avoid this issue, use the User Defined Defaults feature in UEFI System Utilities to override the factory default settings. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).
Embedded UEFI shell The system BIOS in all HP ProLiant Gen9 servers includes an Embedded UEFI Shell in the ROM. The UEFI Shell environment provides an API, a command line prompt, and a set of CLIs that allow scripting, file manipulation, and system information.
Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.
The pre-OS behavior of the USB ports is configurable in System Utilities, so that the user can change the default operation of the USB ports. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).
To obtain the assigned file system volume for the USB key, enter Map –r . For more information about accessing a file system from the shell, see the HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).
Reboot the server. A reboot is required after the firmware update for the updates to take effect and for hardware stability to be maintained. For more information about the commands used in this procedure, see the HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).
HP website (http://www.hp.com/go/spp/download). To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version.
(http://www.hp.com/go/ossupport). HP Technology Service Portfolio Connect to HP for assistance on the journey to the new style of IT. HP Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure. Utilize our consulting expertise in the areas of private or hybrid cloud computing, big data and mobility requirements, improving data center infrastructure and better use of today’s server, storage and networking...
• Simplified Chinese (http://www.hp.com/support/Gen9_TSG_zh_cn) The HP ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...
System battery replacement If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
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Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HP UEFI System Utilities" on page 106) to reconfigure the system. To replace the component, reverse the removal procedure.
Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S. Local representative information (Russian) • HP Russia • HP Belarus • HP Kazakhstan Local representative information (Kazakh) Manufacturing date The manufacturing date is defined by the serial number (HP serial number format for this product): CCSYWWZZZZ Regulatory information 118...
38 for the week of September 9. Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties) HP Storage Products (http://www.hp.com/support/Storage-Warranties) HP Networking Products (http://www.hp.com/support/Networking-Warranties) Regulatory information 119...
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft). The approved hardware configurations for this system are listed on the HP website (http://www.hp.com/servers/ASHRAE).
- Single power input module installed (non-redundant) = 900-W - Two power input modules installed (redundant) = 800-W For more information about the power supply features, specifications, and compatibility, see the HP website (http://www.hp.com/go/proliant/powersupply). CAUTION: Check the system and power supply input ratings before powering up the server.
Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 7 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
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HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
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HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
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Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
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HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
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Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection application program interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers Automatic Server Recovery column address strobe Canadian Standards Association Customer Self Repair DDR3 double data rate-3 DDR4 double data rate-4 DIMMs per channel...
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FBWC flash-backed write cache host bus adapter HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Administrator HP SUM HP Smart Update Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization...
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nonmaskable interrupt NVDIMM non-volatile dual in-line memory module NVRAM nonvolatile memory Onboard Administrator Optical Disk Drive PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self Test power supply unit RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack REST representational state transfer...
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SCSI SATA serial ATA Secure Digital small form factor Systems Insight Manager HP Service Pack for ProLiant solid-state drive standard (DIMM voltage) TMRA recommended ambient operating temperature Trusted Platform Module UEFI Unified Extensible Firmware Interface...
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Virtual Connect Version Control Agent VCRM Version Control Repository Manager xHCI Extensible Host Controller Interface Acronyms and abbreviations 135...
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16 configuration of system 100 fan modules, installation 54 configuring AMP modes 59 fan population guidelines 54 contacting HP 123 FBWC cabling 88 crash dump analysis 14 firmware 110, 113 customer self repair (CSR) 123 Foundation Care Services 114...
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HP Smart Update Manager overview 100, 105 NMI header 12, 14 HP SmartMemory 58 non-hot-plug drives, installing 38 HP SSA (HP Smart Storage Administrator) 100, 109 notification actions 114 HP Support Center 114 HP Systems Insight Manager (SIM) 102, 104...
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8 warnings 28, 29 serial number 108 warranty information 119 Server mode 100 website, HP 123 server options, installing 37 weight 121 server setup 26, 36, 110 server specifications 121 server warnings and cautions 28, 29...