Epson WorkForce WF-7010 User Manual
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Epson WorkForce WF-7010 User Manual

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Summary of Contents for Epson WorkForce WF-7010

  • Page 1 ® WorkForce WF-7010 User's Guide...

  • Page 3: Table Of Contents

    Contents WorkForce WF-7010 User's Guide ......................9 Product Basics ............................10 Printer Parts Locations ........................10 Printer Parts - Top ......................... 10 Printer Parts - Back........................11 Printer Parts - Inside ........................12 Printer Parts - Control Panel Buttons and Lights ................13 The Power Off Timer ..........................
  • Page 4 Selecting Additional Layout and Print Options - Windows ............. 50 Custom Color Correction Options - Windows................51 Additional Settings Options - Windows ..................53 Selecting a Printing Preset - Windows................... 53 Printing Your Document or Photo - Windows ................54 Selecting Default Print Settings - Windows..................
  • Page 5 Checking Cartridge Status Lights ....................87 Checking Cartridge Status with Windows..................88 Checking Cartridge Status with Mac OS X ..................91 Purchase EPSON Ink Cartridges ....................... 92 Ink Cartridge Part Numbers ......................92 Removing and Installing Ink Cartridges....................93 Printing With Black Ink and Expended Color Cartridges ..............96 Printing With Expended Color Cartridges - Windows ..............
  • Page 6 Solving Problems ............................ 115 Checking for Software Updates......................115 Printer Light Status........................... 115 Running a Printer Check ........................117 Solving Setup Problems ........................119 Noise After Ink Installation ......................119 Software Installation Problems ....................119 Solving Network Problems ....................... 120 Network Software Cannot Find Product on a Network..............
  • Page 7 Notices ..............................151 FCC Compliance Statement......................151 Software Notices ..........................152 Trademarks ............................155 Copyright Notice..........................156 A Note Concerning Responsible Use of Copyrighted Materials........... 156 Default Delay Times for Power Management for EPSON Products ..........156 Copyright Attribution ........................157...

  • Page 9: Workforce Wf-7010 User's Guide

    WorkForce WF-7010 User's Guide Welcome to the WorkForce WF-7010 User's Guide.

  • Page 10: Product Basics

    Product Basics See these sections to learn about the basic features of your product. Printer Parts Locations The Power Off Timer Printer Parts Locations See these sections to identify the parts on your printer. Printer Parts - Top Printer Parts - Back Printer Parts - Inside Printer Parts - Control Panel Buttons and Lights Parent topic:...

  • Page 11: Printer Parts - Back

    Edge guides on paper cassette Tray release button Parent topic: Printer Parts Locations Printer Parts - Back USB port Ethernet LAN port AC inlet Duplexer Parent topic: Printer Parts Locations...

  • Page 12: Printer Parts - Inside

    Printer Parts - Inside Cover Paper cassette 1 Paper cassette 2 Print head (do not remove) Cartridge holder Cartridge cover Parent topic: Printer Parts Locations...

  • Page 13: Printer Parts - Control Panel Buttons And Lights

    Printer Parts - Control Panel Buttons and Lights power light power button network status button paper feed button ink button cancel button The Ethernet light paper light ink out lights Parent topic: Printer Parts Locations Related references Printer Light Status The Power Off Timer The product turns off automatically if it is not used for a period of time after it enters sleep mode.

  • Page 14: Changing The Power Off Timer Setting - Windows

    Changing the Power Off Timer Setting - Mac OS X Parent topic: Product Basics Changing the Power Off Timer Setting - Windows You can use the printer software to change the time period before the printer turns off automatically. 1. Do one of the following: •...

  • Page 15: Changing The Power Off Timer Setting - Mac Os X

    3. Select the time period you want as the Power Off Timer setting. 4. Click Apply. 5. When you see the confirmation message, click Yes, then close the Printer Settings window. Parent topic: The Power Off Timer Changing the Power Off Timer Setting - Mac OS X You can use the printer software to change the time period before the printer turns off automatically.
  • Page 16 2. Select Printer Settings. You see this screen: 3. Select the time period you want as the Power Off Timer setting. 4. Click Apply. 5. When you see the confirmation message, click Yes, then close the Printer Settings window. Parent topic: The Power Off Timer...

  • Page 17: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper for Documents Loading Paper for Photos Loading Envelopes Paper Loading Capacity Available EPSON Papers Borderless Paper Type Compatibility Paper or Media Type Settings Setting the Paper Size for Each Source Loading Paper for Documents You can print documents on a variety of paper types and sizes.
  • Page 18 2. Pull out the paper cassette and remove the paper cassette cover. 3. Slide the edge guides outward. Note: If you are using legal-size paper or larger, press the tray release button and extend the paper cassette.
  • Page 19 4. Slide the edge guide shown below to your paper size.
  • Page 20 5. Load a stack of paper, printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette.
  • Page 21 6. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits beneath the top edges of the guide. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the cassette.

  • Page 22: Loading Paper For Photos

    Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing.
  • Page 23 1. Close the output tray, if necessary. 2. Pull out the paper cassette and remove the paper cassette cover.
  • Page 24 3. Slide the edge guides outward. 4. Slide the edge guide shown below to your paper size.
  • Page 25 5. Load photo paper, printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette.
  • Page 26 6. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette and that the paper fits beneath the top edges of the guide. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the cassette.

  • Page 27: Loading Envelopes

    8. Extend the output tray and open the paper stopper. Note: Do not open the paper stopper for legal size paper or larger. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. •...
  • Page 28 1. Close the output tray, if necessary. 2. Pull out the paper cassette and remove the paper cassette cover.
  • Page 29 3. Slide the edge guides outward. 4. Slide the edge guide shown below to your envelope size.
  • Page 30 5. Load envelopes, printable side down, against the edge guide as shown. Note: Make sure the envelopes are loaded against the edge guide and not sticking out from the end of the cassette. 6. Slide the edge guides against the envelopes, but not too tight.
  • Page 31 Note: Make sure the envelopes fit beneath the top edges of the guide. Caution: To prevent paper feeding problems, make sure you do not load too many envelopes in the cassette. 7. Gently replace the paper cassette cover and insert the paper cassette. Note: The envelopes may slide forward slightly as you insert the cassette.

  • Page 32: Paper Loading Capacity

    8. Extend the output tray and open the paper stopper. Always follow these paper loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. •...

  • Page 33: Available Epson Papers

    *** For one-sided printing or two-sided printing with the auto duplexer. For manual two-sided printing, load 1 sheet. Parent topic: Loading Paper Available EPSON Papers You can purchase genuine EPSON ink and paper at EPSON Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an EPSON authorized reseller.
  • Page 34 Part number Sheet count EPSON Bright White Paper Letter (8.5 × 11 inches S041586 [216 × 279 mm]) EPSON Brochure & Flyer Paper Letter (8.5 × 11 inches S042384 Matte Double-sided [216 × 279 mm]) EPSON Ultra Premium Letter (8.5 × 11 inches...
  • Page 35 Paper Type Size Part number Sheet count EPSON Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809 S042038 Letter (8.5 × 11 inches S041141 [216 × 279 mm]) S041649 S041271 11 × 17 inches S041156 (279 × 432 mm) 13 ×...

  • Page 36: Borderless Paper Type Compatibility

    (330 × 483 mm) EPSON Photo Quality Self- A4 (8.3 × 11.7 inches S041106 adhesive Sheets [210 × 297 mm]) EPSON Iron-on Cool Peel Transfer Letter (8.5 × 11 inches S041153 paper [216 × 279 mm]) Parent topic: Loading Paper...

  • Page 37: Paper Or Media Type Settings

    EPSON Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss EPSON Premium Presentation Paper Matte Premium Presentation Paper Matte EPSON Premium Presentation Paper Matte Double-sided EPSON Brochure & Flyer Paper Matte Double- sided EPSON Ultra Premium Presentation Paper Matte Envelopes Envelope...

  • Page 38: Setting The Paper Size For Each Source

    For this paper Select this paper Type or Media Type setting Cardstock up to 68 lb Thick-Paper Parent topic: Loading Paper Setting the Paper Size for Each Source You can set the paper size for each paper source using your printer software. The settings apply to all print jobs sent to the product.
  • Page 39 4. Select the paper size you loaded in each paper source as the Paper Size Loaded. • If you loaded one of these paper sizes, select the size you loaded:Letter (8.5 × 11 inches [216 × 279 mm]), Legal (8.5 × 14 inches [216 × 357 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), 4 ×...

  • Page 40: Setting The Paper Size For Each Source - Mac Os X

    product will print even if the image size exceeds the printable area, and your printout may be smudged. 6. Click Apply. 7. When you see the confirmation message, click Yes. 8. Close the Printer Settings window. Parent topic: Setting the Paper Size for Each Source Related tasks Selecting Basic Print Settings - Windows Setting the Paper Size for Each Source - Mac OS X...
  • Page 41 3. Select the paper size you loaded in each paper source as the Paper Size Loaded. • If you loaded one of these paper sizes, select the size you loaded:Letter (8.5 × 11 inches [216 × 279 mm]), Legal (8.5 × 14 inches [216 × 357 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), 4 ×...
  • Page 42 product will print even if the image size exceeds the printable area, and your printout may be smudged. 5. Click Apply. 6. When you see the confirmation message, click Yes. 7. Close the Printer Settings window. Parent topic: Setting the Paper Size for Each Source Related tasks Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Basic Print Settings - Mac OS X 10.4...

  • Page 43: Printing From A Computer

    Start Here sheet. Note: If you have an internet connection, it is a good idea to check for updates to your product software on Epson's support website. Printing with Windows Printing with Mac OS X 10.5, 10.6, or 10.7 Printing with Mac OS X 10.4...
  • Page 44 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. For the Paper Source setting, select the cassette that you want to print from. If you use the Auto Select setting, you need to set a paper size for each source.
  • Page 45 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly the name of your paper. Check the paper type settings list for details.

  • Page 46: Paper Source Options - Windows

    Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print from paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette 1 Selects the paper in cassette 1 as the paper source.

  • Page 47: Selecting Double-Sided Printing Settings - Windows

    2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.
  • Page 48 4. Select the double-sided printing options you want to use. 5. Click OK to return to the Main tab. 6. Click the Print Density button. You see this window:...

  • Page 49: Double-Sided Printing Options - Windows

    7. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 8. If you selected the User-Defined document type, select the Adjustments options you want to use. 9.

  • Page 50: Print Density Adjustments - Windows

    Print Density Adjustments - Windows When you select the User-Defined setting, you can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing to prevent ink smearing.

  • Page 51: Custom Color Correction Options - Windows

    1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.
  • Page 52 Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. If you select the Adobe RGB color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.

  • Page 53: Additional Settings Options - Windows

    Parent topic: Selecting Additional Layout and Print Options - Windows Additional Settings Options - Windows You can select any of the Additional Settings options to customize your print. Some options may be pre- selected or unavailable, depending on other settings you have chosen. Rotate 180º...

  • Page 54: Printing Your Document Or Photo - Windows

    Note: Printing presets may vary depending on model. 2. Place your cursor over a Printing Presets option to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5.

  • Page 55: Selecting Default Print Settings - Windows

    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.

  • Page 56: Changing The Language Of The Printer Software Screens

    3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows...

  • Page 57: Changing Automatic Update Options

    You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 58: Printing With Mac Os X 10.5, 10.6, Or 10.7

    3. Do one of the following for each type of update: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4.

  • Page 59: Selecting Basic Print Settings - Mac Os X 10.5/10.6/10.7

    Selecting Page Setup Settings - Mac OS X 10.5/10.6/10.7 Selecting Print Layout Options - Mac OS X 10.5/10.6/10.7 Sizing Printed Images - Mac OS X 10.5/10.6/10.7 Selecting Double-sided Printing Settings - Mac OS X 10.5/10.6/10.7 Managing Color - Mac OS X 10.5/10.6/10.7 Printing Your Document or Photo - Mac OS X 10.5/10.6/10.7 Selecting Printing Preferences - Mac OS X 10.5/10.6/10.7 Parent topic:...
  • Page 60 Note: The print window may look different, depending on the version of Mac OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 61 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu. You see these settings:...
  • Page 62 9. Select the Paper Source you wish to print from. If you use the Auto Select setting, you need to set a paper size for each source. See the topic on setting a paper size for each source. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper.

  • Page 63: Paper Source Options - Mac Os X 10.5/10.6/10.7

    Related references Paper or Media Type Settings Related tasks Setting the Paper Size for Each Source - Mac OS X Selecting Page Setup Settings - Mac OS X 10.5/10.6/10.7 Printing Your Document or Photo - Mac OS X 10.5/10.6/10.7 Paper Source Options - Mac OS X 10.5/10.6/10.7 You can select any of the available options in the Paper Source menu to print from paper loaded in that source.

  • Page 64: Print Options - Mac Os X 10.5/10.6/10.7

    Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Print Options - Mac OS X 10.5/10.6/10.7 You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen.

  • Page 65: Selecting Print Layout Options - Mac Os X 10.5/10.6/10.7

    1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless photo, select a paper size with a Borderless option. You may also select Manage Custom Sizes to create a custom paper size. Custom paper sizes are only available for Cassette 1. Note: You must select a compatible borderless paper type and size to print borderlessly.

  • Page 66: Sizing Printed Images - Mac Os X 10.5/10.6/10.7

    • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. •...
  • Page 67 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the version of Mac OS X you are using. 1.

  • Page 68: Double-Sided Printing Options And Adjustments - Mac Os X

    2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.

  • Page 69: Managing Color - Mac Os X 10.5/10.6/10.7

    Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.

  • Page 70: Color Matching And Color Options - Mac Os X 10.5/10.6/10.7

    Color Matching and Color Options - Mac OS X 10.5/10.6/10.7 You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software, or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 71: Printing Your Document Or Photo - Mac Os X 10.5/10.6/10.7

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics. If you select the Adobe RGB color mode, you can also adjust the midtone density using the Gamma setting.

  • Page 72: Checking Print Status - Mac Os X 10.5/10.6/10.7

    Checking Print Status - Mac OS X 10.5/10.6/10.7 Parent topic: Printing with Mac OS X 10.5, 10.6, or 10.7 Checking Print Status - Mac OS X 10.5/10.6/10.7 During printing, you can view the progress of your print job, control printing, and check ink cartridge status.

  • Page 73: Selecting Printing Preferences - Mac Os X 10.5/10.6/10.7

    2. Select the following options as necessary: • To cancel printing, click the print job and click Delete. • To pause a print job, click the print job and click Hold. To resume a print job, click the print job marked "Hold"...

  • Page 74: Printing Preferences - Mac Os X 10.5/10.6/10.7

    4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac OS X 10.5/10.6/10.7 Parent topic: Printing with Mac OS X 10.5, 10.6, or 10.7 Printing Preferences - Mac OS X 10.5/10.6/10.7 You can select from these settings on the Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.

  • Page 75: Selecting Page Setup Settings - Mac Os X 10.4

    Selecting Page Setup Settings - Mac OS X 10.4 Selecting Basic Print Settings - Mac OS X 10.4 Selecting Print Layout Options - Mac OS X 10.4 Sizing Printed Images - Mac OS X 10.4 Selecting Double-sided Printing Settings - Mac OS X 10.4 Managing Color - Mac OS X 10.4 Selecting Printing Preferences - Mac OS X 10.4 Printing Your Document or Photo - Mac OS X 10.4...

  • Page 76: Selecting Basic Print Settings - Mac Os X 10.4

    4. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless photo, select a paper size with a (Borderless) option. You can also select Manage Custom Sizes to create a custom paper size. (Custom paper sizes are only available for Cassette 1.) Note: You must select a compatible borderless paper type and size to print borderlessly.
  • Page 77 2. Select your product as the Printer setting. 3. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. In some applications, you may need to select Advanced before you can see these settings.
  • Page 78 4. Select Print Settings from the pop-up menu. 5. Select the Paper Source you wish to print from . Note: If you use the Auto Select setting, you need to set a paper size for each source. See the topic on setting a paper size for each source.

  • Page 79: Paper Source Options - Mac Os X 10.4

    Print Options - Mac OS X 10.4 Parent topic: Printing with Mac OS X 10.4 Related references Paper or Media Type Settings Related tasks Setting the Paper Size for Each Source - Mac OS X Printing Your Document or Photo - Mac OS X 10.4 Paper Source Options - Mac OS X 10.4 You can select any of the available options in the Paper Source menu to print from paper loaded in that source.

  • Page 80: Print Options - Mac Os X 10.4

    Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac OS X 10.4 Print Options - Mac OS X 10.4 You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen.

  • Page 81: Sizing Printed Images - Mac Os X 10.4

    • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. Parent topic: Printing with Mac OS X 10.4 Sizing Printed Images - Mac OS X 10.4...
  • Page 82 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the Two-sided Printing options. 2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type.

  • Page 83: Managing Color - Mac Os X 10.4

    3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Parent topic: Printing with Mac OS X 10.4 Related references Double-sided Printing Options and Adjustments - Mac OS X Managing Color - Mac OS X 10.4...

  • Page 84: Selecting Printing Preferences - Mac Os X 10.4

    ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window. Off (No Color Adjustment) Turns off color management in your printer software so you can manage color using only your application software.

  • Page 85: Printing Your Document Or Photo - Mac Os X 10.4

    Parent topic: Selecting Printing Preferences - Mac OS X 10.4 Printing Your Document or Photo - Mac OS X 10.4 Once you have selected your print settings, you are ready to print. Click Print at the bottom of the print window. Checking Print Status - Mac OS X 10.4 Parent topic: Printing with Mac OS X 10.4...

  • Page 86: Cancelling Printing Using A Product Button

    2. Select the following options as necessary: • To cancel printing, click the print job and click Delete. • To pause printing, click the print job and click Hold. To resume printing, click the print job marked "Hold" and click Resume. •...

  • Page 87: Replacing Ink Cartridges

    Note: Please dispose of your used EPSON branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to www.epson.com/recycle...

  • Page 88: Checking Cartridge Status With Windows

    ink out lights • If an ink out light is flashing, a cartridge is low. You can continue printing until the cartridge needs replacement. • If an ink out light is red, the cartridge is expended. You must replace the cartridge before you can print.
  • Page 89 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, EPSON Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
  • Page 90 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status...

  • Page 91: Checking Cartridge Status With Mac Os X

    • Mac OS X 10.4/10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue or Print Queue. Select Utility. 2. Select EPSON Status Monitor. You see this window:...

  • Page 92: Purchase Epson Ink Cartridges

    To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: We recommend that you use genuine EPSON cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.

  • Page 93: Removing And Installing Ink Cartridges

    Extra High-capacity Magenta Yellow Parent topic: Purchase EPSON Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 94 4. Open the cartridge cover. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 95 6. Gently shake the ink cartridge horizontally for about five seconds as shown. Caution: Do not remove any labels or seals, or ink will leak. 7. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one;...

  • Page 96: Printing With Black Ink And Expended Color Cartridges

    Parent topic: Replacing Ink Cartridges Related concepts Purchase EPSON Ink Cartridges Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing from your computer using black ink. Replace the expended color cartridge as soon as possible for future printing.

  • Page 97: Printing With Expended Color Cartridges - Windows

    5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. EPSON Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing With Black Ink and Expended Color Cartridges Printing With Expended Color Cartridges - Mac OS X 10.5/10.6/10.7...

  • Page 98: Conserving Low Black Ink With Windows

    3. Do one of the following: • Mac OS X 10.6/10.7: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
  • Page 99 Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing.

  • Page 100: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Cleaning the Paper Path Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the...
  • Page 101 3. Hold down the ink button as you press the power button to turn the product back on. Hold down both buttons until the power light begins to flash, then release the buttons. 4. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 5.

  • Page 102: Checking The Nozzles Using A Computer Utility

    Parent topic: Print Head Nozzle Check Related topics Replacing Ink Cartridges Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2.
  • Page 104 4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning...

  • Page 105: Print Head Cleaning

    6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Replacing Ink Cartridges Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.

  • Page 106: Cleaning The Print Head Using A Computer Utility

    power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 4. Run a nozzle check to confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours.
  • Page 107 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Right-click the product icon in the Windows taskbar. • Mac OS X 10.6/10.7: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print &...
  • Page 108 4. Select the cleaning cycle you want to run, based on the nozzle check pattern. 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 6.

  • Page 109: Print Head Alignment

    Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. Parent topic: Print Head Cleaning Related topics Replacing Ink Cartridges Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head.
  • Page 110 3. Select Print Head Alignment. 4. Click Next, then click Print to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see one of these windows:...
  • Page 111 5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.

  • Page 112: Cleaning The Paper Path

    Cleaning the Paper Path If you see ink on the back of a printout, you can clean the paper path to remove any excess ink. 1. Load a few sheets of plain paper in the paper cassette. 2. Press the paper feed button to load and eject paper.

  • Page 113: Cleaning And Transporting The Product

    Cleaning and Transporting the Product If your product gets dirty or you need to move it some distance, follow the instructions in these sections. Cleaning the Product Transporting the Product Cleaning the Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzine, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 114 5. Close the paper support, and output tray as shown. 6. Pack the product in its original box or one of a similar size using the protective materials that came with it. 7. Keep the product level during transportation; otherwise the ink may leak. If print quality has declined when you print again in a new location, clean and align the print head.

  • Page 115: Solving Problems

    Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. You can select Download the Latest Software from the Home screen of this manual or visit Epson's driver download site (U.S.
  • Page 116 Lights power Ethernet paper ink out Light status Condition/solution power light is on The printer is turned on. power light is The printer is busy. Wait for the power light to stop flashing before turning flashing off the printer. paper light is on Paper may be out.

  • Page 117: Running A Printer Check

    (Canada) for instructions on repeating the firmware update. paper and The ink pads are near or at the end of their service life. Contact Epson for out lights are flashing support. (To continue printing, press the paper button.) alternately...
  • Page 118 • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the printer may have a problem. Check the other solutions in this book. If they do not work, contact Epson. Parent topic:...

  • Page 119: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after 6 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 120: Solving Network Problems

    • If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges. Contact your System Administrator. Parent topic: Solving Setup Problems Related concepts When to Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements...

  • Page 121: Printing A Network Status Sheet

    • If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually. • Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or flashing.

  • Page 122: Paper Feeding Problems

    Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed correctly, remove and reload it against the right side of the cassette and adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette.
  • Page 123 3. Remove any paper inside, including torn pieces. Note: Do not touch the flat, white cable inside the product. 4. Close the cover.

  • Page 124: Paper Jam Problems In The Cassette

    5. If any jammed paper remains near the output tray, carefully remove it. 6. Press the paper feed button to resume printing. Parent topic: Solving Paper Problems Paper Jam Problems in the Cassette If paper has jammed in the cassette, try this solution: 1.
  • Page 125 2. Pull out the paper cassette. 3. Remove any jammed paper inside the cassette. 4. Remove any paper jammed inside the cassette slot.
  • Page 126 5. Carefully follow all paper loading instructions when you load new paper. 6. Replace the paper cassette. 7. Press the paper feed button to resume printing. Parent topic: Solving Paper Problems...

  • Page 127: Paper Jam Problems In The Duplexer

    Paper Jam Problems in the Duplexer If paper has jammed in the duplexer (rear unit), try these solutions: 1. Cancel the print job from your computer, if necessary. 2. Squeeze the buttons to release the rear cover and remove it from your product. 3.
  • Page 128 5. Squeeze the buttons on the duplexer as you press it into place on your product. 6. Press the paper feed button to resume printing. Parent topic: Solving Paper Problems...

  • Page 129: Paper Ejection Problems

    Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing using the product control panel, then press the paper feed button to eject the paper. Remove any paper remaining in the product.

  • Page 130: Noise Occurs, But Nothing Prints

    • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • In Windows, make sure your product is selected as the default printer. •...

  • Page 131: Product Icon Does Not Appear In Windows Taskbar

    3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the Shortcut Icon box. 8. Click OK to close the open program windows.

  • Page 132: Printing Is Slow

    Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a high- resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory.

  • Page 133: Solving Page Layout And Content Problems

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on EPSON Iron-on Cool Peel Transfer paper, if available for your product.

  • Page 134: Blank Pages Print

    Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Basic Print Settings - Mac OS X 10.4 Selecting Additional Layout and Print Options - Windows Blank Pages Print If blank pages print unexpectedly, try these solutions: •...

  • Page 135: Incorrect Characters Print

    Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Basic Print Settings - Mac OS X 10.4 Related topics Loading Paper Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: •...

  • Page 136: Solving Print Quality Problems

    Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Print Layout Options - Mac OS X 10.5/10.6/10.7 Selecting Page Setup Settings - Mac OS X 10.4 Selecting Print Layout Options - Mac OS X 10.4 Solving Print Quality Problems...

  • Page 137: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use EPSON papers to ensure proper saturation and absorption of genuine EPSON inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 138: Faint Printout Or Printout Has Gaps

    Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available EPSON Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Printing Preferences - Mac OS X 10.5/10.6/10.7...

  • Page 139: Grainy Printout

    Related concepts Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Basic Print Settings - Mac OS X 10.4 Cleaning the Paper Path Related topics Replacing Ink Cartridges Grainy Printout If your printouts are grainy, try these solutions: •...

  • Page 140: Incorrect Colors

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine EPSON ink and paper. Parent topic: Solving Print Quality Problems...

  • Page 141: When To Uninstall Your Product Software

    6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: When to Uninstall Your Product Software...

  • Page 142: Uninstalling Product Software - Mac Os X

    Uninstall Center utility from the Epson support website to uninstall your product software as described here. Note: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstall Center utility, visit the Epson download site (U.S.
  • Page 143 Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine EPSON ink and paper at EPSON Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales).

  • Page 144: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. Windows System Requirements Mac System Requirements...

  • Page 145: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-EPSON brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 146 16:9 wide (4 × 7.1 inches [102 × 181 mm]) Half Letter (5.5 × 8.5 inches [140 × 279 mm]) 13 × 19 inches (330 × 483 mm) Paper types Plain paper and paper distributed by Epson Thickness 0.003 to 0.004 inch (0.08 to 0.11mm) Weight...

  • Page 147: Printable Area Specifications

    Printable Area Specifications Single sheets Top: 0.12 inch (3 mm) minimum Left: 0.12 inch (3 mm) minimum Right: 0.12 inch (3 mm) minimum Bottom: 0.12 inch (3 mm) minimum Envelopes...

  • Page 148: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine EPSON cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer.

  • Page 149: Dimension Specifications

    Dimension Specifications Height Stored: 11.2 inches (284 mm) Printing: 15.1 inches (383 mm) Width Stored: 18.1 inches (460 mm) Printing: 18.1 inches (460 mm) Depth Stored: 16.5 inches (420 mm) Printing: 25.7 inches (654 mm) Weight 24.0 lb (10.9 kg) (without ink cartridges) Parent topic: Technical Specifications...

  • Page 150: Environmental Specifications

    Environmental Specifications Temperature Operating: 50 to 95 ºF (10 to 35 ºC) Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Humidity Operating: 20 to 80% RH (non-condensing) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications...

  • Page 151: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. FCC Compliance Statement Software Notices...

  • Page 152: Software Notices

    Programs (each is defined in Section 6) until five (5) years after the discontinuation of same model of this printer product. If you desire to receive the source code above, please contact Epson customer support for your region. You shall comply with the license terms of each open source software program.
  • Page 153 busybox-1.2.2.1 ifupdown-0.6.8 kernel-2.6.18 lsp-arm-versatile926ejs-2.6.18_pro500 module-init-tools-3.2pre1 mount-2.12 net-tools-1.60 netbase-4.29 psmisc-21.5 readline-libs-5.0 sysvinit-2.86 udev-0.093 udhcp 0.9.8cvs20050124-5 util-linux-2.12 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version ("LGPL Programs"). The list of LGPL Programs: uclibc-0.9.29 libusb-libs-0.1.12...
  • Page 154 OpenSSL License/Original SSLeay License This printer product includes the open source software program "OpenSSL toolkit" which applies the license terms of OpenSSL License and Original SSLeay License. BSD License (Berkeley Software Distribution License) This printer product includes the open source software programs which apply the Berkeley Software Distribution License ("BSD Programs").

  • Page 155: Trademarks

    , and WorkForce are registered trademarks, EPSON Connect is a trademark, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. EPSON Store is a service mark of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners.

  • Page 156: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this EPSON product. Epson is not responsible for any use of this information as applied to other products.

  • Page 157: Copyright Attribution

    Parent topic: Copyright Notice Copyright Attribution © 2012 Epson America, Inc. 3/12 CPD-34380R2 Parent topic: Copyright Notice...

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