Page 1 User’s Guide NPD4893-03 EN...
Page 2: Copyright And Trademarks
The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 3 General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. © 2013 Seiko Epson Corporation. All rights reserved.
Page 4: Table Of Contents
Operating System Versions....9 Using Epson Connect Service....10 Copying Documents.
Page 5 Maintenance Box ......118 Starting Epson Scan Driver....79 Starting Other Scanning Software.
Page 6 Problems When Starting a Scan....183 Troubleshooting for Printing/Copying How to unblock Epson Event Manager..183 Diagnosing the Problem....156 Using the Automatic Document Feeder (ADF) .
Page 7 Technical Specifications....192 Printer specifications....192 Scanner specifications.
Page 8: Introduction
User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Start Here (paper): Provides you with an introduction to the product and services.
Page 9: Caution, Important And Note
User’s Guide Introduction WF-7610 WF-7620 WF-7621 WF-3620 WF-3621 WF-3640 Scan to a network folder Scan to an email Australia and Australia and ✓ ✓ ✓ ✓ New Zealand New Zealand Forward fax to a only only network folder Forward fax to an email ✓...
Page 10: Using Epson Connect Service
❏ Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x. Using Epson Connect Service Using Epson Connect and other companies’ services, you can easily print directly from your smartphone, tablet PC or laptop, anytime and practically anywhere even across the globe! For more information about the printing and other services, visit the following URL;...
Page 11: Important Instructions
❏ Be sure your AC power cord meets the relevant local safety standard. ❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the product’s guides.
Page 12: Product Advisories And Warnings
User’s Guide Important Instructions ❏ For WF-7610 Series/WF-7620 Series: The product is heavy and should not be lifted or carried by fewer than two persons. When lifting the product, the two persons should assume the correct positions (see below). Note: The following provides safety instructions for ink cartridges.
Page 13: Using The Product With A Wireless Connection
User’s Guide Important Instructions ❏ If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
Page 14: Using Memory Cards
User’s Guide Important Instructions ❏ Do not use this product near automatically controlled devices such as automatic doors or fire alarms. Radio waves from this product may adversely affect these devices, and could lead to accidents due to malfunction. Using memory cards ❏...
Page 15: Protecting Your Personal Information
User’s Guide Important Instructions ❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: ❏...
Page 16: Getting To Know Your Product
User’s Guide Getting to Know Your Product Getting to Know Your Product Note: The illustrations in this manual are from a similar product model. Although they may differ from your actual product, the method of operation is the same. Product Parts WF-7610 Series/WF-7620 Series ADF cover ADF lever...
Page 17 User’s Guide Getting to Know Your Product Edge guides Rear paper feed slot Output tray Output tray extension Stopper Edge guides Paper cassette Paper cassette cover Document cover Scanner glass Control panel Memory card slot Memory card light External interface USB port...
Page 18 User’s Guide Getting to Know Your Product Scanner unit Ink cartridge cover Ink cartridge holder Print head (under the ink cartridge holder) Maintenance box Rear cover 1 Rear cover 2 (Auto Duplexer) AC inlet LINE port EXT. port LAN port USB connector...
Page 19: Wf-3620 Series/Wf-3640 Series
User’s Guide Getting to Know Your Product WF-3620 Series/WF-3640 Series ADF cover Automatic Document Feeder (ADF) Edge guide ADF input tray (place your originals here to be copied) ADF output tray (your originals are ejected here as they are copied) Paper cassette 1 Paper cassette 2 * Paper cassette 2 is only available for the WF-3640 Series.
Page 20 User’s Guide Getting to Know Your Product Document cover Scanner glass Control panel Memory card slot Memory card light External interface USB port Scanner unit Ink cartridge cover Ink cartridge holder Print head (under the ink cartridge holder)
Page 21: Guide To The Control Panel
User’s Guide Getting to Know Your Product Maintenance box Rear cover (Auto Duplexer) AC inlet LINE port EXT. port LAN port USB connector Guide to the Control Panel Note: ❏ Control panel design varies depending on location. ❏ Although the control panel design and what displayed on the LCD screen such as menu names and option names may differ from your actual product, the method of operation is the same.
Page 22 User’s Guide Getting to Know Your Product WF-3620 Series/WF-3640 Series Buttons/Lights Function Turns the product on or off. The power light turns on when the product is on. Flashes when the product is printing/copying/scanning/faxing, replacing an ink cartridge, charging ink, or cleaning the print head. Returns to the top menu.
Page 23: Status Icons
A document is placed on the Automatic Document Feeder (ADF). One or more ink cartridges are running low on ink or the maintenance box is nearly full. Press to open the Status Menu, select Printer Information, and then check the status of the consumables.
Page 24: Icons For Each Mode
User’s Guide Getting to Know Your Product Icons Description Indicates that there is no Wi-Fi connection. Indicates that a Wi-Fi network error has occurred or the product is searching for a connection. Indicates that a Wi-Fi connection has been established. The number of bars indicates the connection's signal strength.
Page 25: Status Menu
User’s Guide Getting to Know Your Product Icons Description Shows the status of Epson Connect service. “Using Epson Connect Service” on page 10 & Opens Eco Mode settings screen. “System Administration Settings” on page 111 & Enters Setup mode. “Setup Mode” on page 110 &...
Page 26 User’s Guide Getting to Know Your Product Icons Description Switches the character type. 123#: Allows you to enter numbers and symbols. ABC: Allows you to enter the alphabet. ÁÄÂ: Allows you to enter special characters such as umlauts and accents. Changes the keyboard layout.
Page 27: Paper And Media Handling
You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.
Page 28 27.5 mm ✓ 27.5 mm 27.5 mm ✓ 27.5 mm 27.5 mm ✓ 27.5 mm 27.5 mm ✓ User defined Thick paper Legal Letter User defined Envelope ✓ Epson Bright White Ink Jet Paper Epson Photo Quality Ink Jet Paper...
Page 29 2-sided Media Type Size paper paper rear paper printing printing cassette 1 feed slot cassette 2 ✓ Epson Matte Paper - ✓ Heavyweight ✓ ✓ Epson Premium Glossy Photo ✓ Paper ✓ 10 × 15 cm (4 × 6 ✓...
Page 30 27.5 mm ✓ 27.5 mm 27.5 mm ✓ User defined Legal Thick paper Letter User defined Envelope ✓ Epson Bright White Ink Jet Paper Epson Photo Quality Ink Jet Paper ✓ Epson Matte Paper - Heavyweight ✓ Epson Premium Glossy Photo 10 ×...
Page 31: Paper Type Settings On The Lcd Screen
Size paper paper rear paper printing printing cassette 1 feed slot cassette 2 ✓ Epson Premium Semigloss Photo ✓ 10 × 15 cm (4 × 6 Paper in.) ✓ Epson Ultra Glossy Photo 10 × 15 cm (4 × 6 ✓...
Page 32: Paper Type Settings From The Printer Driver
Envelope *1You can perform 2-sided printing with this paper. Paper type settings from the printer driver The product automatically adjusts itself for the type of paper you select in your print settings. That is why the paper type setting is so important. It tells your product what kind of paper you are using and adjusts the ink coverage accordingly.
Page 33: Loading Paper Into The Paper Cassette
Paper and Media Handling Note: The availability of special media varies by location. For the latest information on media available in your area, contact Epson support. “Technical Support Web Site” on page 203 & Loading Paper into the Paper Cassette Follow these steps to load paper: Pull the paper cassette all the way out.
Page 34 User’s Guide Paper and Media Handling Note: When using paper larger than A4, extend the paper cassette to the symbol on the cassette. Slide the edge guide to adjust to the paper size you will use. Note: Paper larger than Legal size is only available for the WF-7610 Series/WF-7620 Series. Load paper toward the edge guide with printable side face down, and check that the paper is not sticking out from the end of the cassette.
Page 35 For plain paper, do not load paper above the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. “Selecting Paper” on page 27 &...
Page 36: Loading Envelopes Into The Paper Cassette
User’s Guide Paper and Media Handling Keep the cassette flat and slowly and carefully reinsert it all the way into the product. Note: When you insert the paper cassette, the screen for making paper size and paper type settings is automatically displayed.
Page 37 User’s Guide Paper and Media Handling Pull the paper cassette 1 all the way out. For WF-7610 Series/WF-7620 Series: Remove the cover. Pinch and slide the edge guides to the sides of the paper cassette. Load envelopes lengthwise with the flap facing up and to the right. Note: Make sure the number of envelopes does not exceed the limit.
Page 38 User’s Guide Paper and Media Handling Slide the edge guides to the edges of the envelopes and check that the envelopes are not sticking out from the end of the cassette. Note: Even if you do not feel a click, slide the edge guides to the edges of the envelopes. For WF-7610 Series/WF-7620 Series: Put the paper cassette cover back on.
Page 39: Loading Paper And Envelopes Into The Rear Paper Feed Slot
User’s Guide Paper and Media Handling Note: When you insert the paper cassette, the screen for making paper size and paper type settings is automatically displayed. Make sure the paper settings match the paper you have loaded. Slide out the output tray and raise the stopper. Note: ❏...
Page 40 User’s Guide Paper and Media Handling Slide out the output tray, and raise the stopper. Open the rear paper feed slot. While holding only one sheet of paper with the printable side face-up at the center of the rear paper feed slot, slide the edge guides until they are flush with the edges of the paper.
Page 41 User’s Guide Paper and Media Handling Note: ❏ When loading envelopes, load the short edge first with the flap facing down. ❏ Do not use envelopes that are curled or folded. ❏ Flatten the envelope and the flaps before loading. ❏...
Page 42: Placing Originals
User’s Guide Paper and Media Handling Placing Originals Automatic Document Feeder (ADF) You can load your original documents in the Automatic Document Feeder (ADF) to copy, scan, or fax multiple pages quickly. The ADF can scan both sides of your documents. You can use the following originals in the ADF. Size B5, A5 , A4, Letter, Legal...
Page 43 User’s Guide Paper and Media Handling Insert the originals face-up and short edge first into the Automatic Document Feeder. Note: Do not load documents above the H arrow mark inside the edge guide. Slide the edge guide until it is flush with the originals. Note: For 2-up Copy layout, place the original as shown.
Page 44: Scanner Glass
Open the document cover and place your original face-down on the scanner glass. Slide the original to the corner. Note: See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON Scan. “The edges of your original are not scanned” on page 186 &...
Page 45 User’s Guide Paper and Media Handling Important: The following memory cards require an adapter. Attach it before inserting the card into the slot, otherwise the card may get stuck. ❏ miniSD, microSD, miniSDHC, microSDHC, microSDXC ❏ Memory Stick Micro Insert one card at a time. Check the light stays on.
Page 46 User’s Guide Paper and Media Handling Note: If the Memory Device Interface settings are set to Disable, the memory card is not recognized.
Page 47: Copying
User’s Guide Copying Copying Copying Documents Basic copying Follow the steps below to copy documents. Load paper in the paper cassette. “Loading Paper into the Paper Cassette” on page 33 & Note: To copy on a single sheet of thick paper or paper with binding holes, load the paper into the rear paper feed slot after sending the job in step 7.
Page 48: Printing
User’s Guide Printing Printing Printing from the Control Panel Follow the steps below to print from the control panel without using a computer. You can print data from a memory card or an external USB device. Printing a JPEG file Load paper.
Page 49: Printing A Tiff File
Printer Driver and Status Monitor The printer driver lets you choose from a wide variety of settings to get the best printing results. The status monitor and the printer utilities help you check the product and keep it in top operating condition.
Page 50: Accessing The Printer Driver For Windows
Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click the Software Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions.
Page 51: Basic Operations
Right-click the product icon on the taskbar, then select Printer Settings. To add a shortcut icon to the Windows taskbar, first access the printer driver from the desktop as described above. Next, click the Maintenance tab, and then the Monitoring Preferences button. In the Monitoring Preferences window, select the Register the shortcut icon to the task bar check box.
Page 52 ❏ After completing the settings, print one test copy and examine the results before printing an entire job. Basic product settings for Windows Open the file you want to print. Access the printer settings. “Accessing the printer driver for Windows” on page 50 & Click the Main tab. Select the appropriate Paper Source setting.
Page 53 Basic product settings for Mac OS X Note: ❏ Screen shots of the printer driver windows in this manual are from Mac OS X 10.7. ❏ When printing envelopes, use the application to rotate the data 180 degrees. Open the file you want to print.
Page 54 User’s Guide Printing Access the Print dialog box. “Accessing the printer driver for Mac OS X” on page 51 & Note: If the simplified dialog box is displayed, click the Show Details button (for Mac OS X 10.8 or 10.7) or the d button (for Mac OS X 10.6 or 10.5.8) to extend this dialog box.
Page 55: Canceling Printing
Printing Select Print Settings from the pop-up menu. Select the appropriate Paper Source setting. Select the appropriate Media Type setting. “Paper type settings from the printer driver” on page 32 & Select the appropriate Print Quality setting. Note: If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid to make your printout vivid.
Page 56: For Windows
Note: You cannot cancel a print job that has been completely sent to the product. In this case, cancel the print job by using the product. Access the EPSON Status Monitor 3. “For Windows” on page 157 & Click the Print Queue button. The Windows Spooler appears.
Page 57: Other Options
Printing photos the easy way Epson Easy Photo Print lets you lay out and print digital images on various types of paper. The step-by-step instructions in the window let you preview the printed images and get the effects you want without having to make any difficult settings.
Page 58: Product Presets (For Windows Only)
Click Start, point to All Programs, point to Epson Software, then click Easy Photo Print. For Mac OS X Double-click the Applications folder on your Mac OS X hard drive, then double-click in turn on the Epson Software and Easy Photo Print folders and finally double-click the Easy Photo Print icon.
Page 59 ❏ Manual 2-sided printing is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
Page 60: Fit To Page Printing
Ink Drying Time settings manually. Fit to page printing Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver. Note: This feature may not be available at some settings.
Page 61: Pages Per Sheet Printing
Check the other settings and print. Pages per Sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper. Note: This feature may not be available at some settings.
Page 62: Anti-Copy Pattern Printing
Product settings for Mac OS X Access the Print dialog box. “Accessing the printer driver for Mac OS X” on page 51 & Select the desired number of Pages per Sheet and the Layout Direction (page order) in the Layout pane.
Page 63: Only)
Anti-Copy Pattern are printed in monochrome only. Click OK to return to the More Options window. Click OK to close the printer settings window and print. Watermark printing (For Windows Only) This function allows you to print a text-based or image-based watermark on your document.
Page 64: Header/Footer Printing (For Windows Only)
❏ Saved watermarks can only be used with the printer driver in which you saved the settings. Even if multiple printer names are set for a printer driver, the settings are only available for the printer name in which you saved the settings.
Page 65: Administrator Settings For Printer Driver (For Windows Only)
Click OK to close the printer settings window and print. Administrator Settings for Printer Driver (for Windows Only) Administrators can lock the following printer driver settings for each user to prevent unintended changes of the settings. ❏ Anti-Copy Pattern ❏ Watermark ❏...
Page 66 User’s Guide Printing Make the appropriate settings. For more details about each setting, see the online help. Click OK.
Page 67: Scanning
User’s Guide Scanning Scanning Scanning from the Control Panel You can scan documents and send the scanned image from the product to a connected computer, a memory device, a network folder, and send the scanned image by attaching to an email. Note: ❏...
Page 68: Scanning To A Folder
User’s Guide Scanning Scanning to a folder The Scan to Network Folder/FTP function allows you to save scanned images to a folder on a server. You can specify a saved folder by entering a folder path directly, but it may be easier if you register a saved folder and configure the folder settings in Contacts first before you use this function.
Page 69: Scanning To A Computer
Press one of the x buttons to set the color mode, and then start scanning. Your scanned image is sent by email. Scanning to a computer Note: Make sure you have installed the Epson Event Manager before using this function. “Installing the software” on page 146 & Place original.
Page 70: Scan Mode Menu List
Office Mode lets you quickly scan text documents without previewing your image. Note: ❏ If you install Epson Scan in Windows Server 2012, Server 2008 and Server 2003, you must have been done install to Desktop Experience. ❏ See the Help for more details on Epson Scan.
Page 71 In the File Save Settings window, select the Type setting and then click OK. Note: ❏ If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window.
Page 72: Scanning In Professional Mode
This mode is recommended for advanced users. Note: ❏ If you want to install Epson Scan on Windows Server 2012, Server 2008, or Server 2003, you have to install Desktop Experience first. ❏ See the Help for more details on Epson Scan.
Page 73 User’s Guide Scanning Select Professional Mode from the Mode list. Select the Document Source setting. Select Photo or Document as the Auto Exposure Type setting. Select the Image Type setting.
Page 74: Image Adjustment Features
& Note for the Automatic Document Feeder (ADF): ❏ The ADF loads your first document page, and then Epson Scan prescans it and displays it in the Preview window. The ADF then ejects your first page. Place your first document page on top of the rest of the pages, and then load the entire document into the ADF.
Page 75 User’s Guide Scanning Histogram Adjustment Provides a graphical interface for adjusting highlight, shadow, and gamma levels individually. Tone Correction Provides a graphical interface for adjusting tone levels individually. Image Adjustment Adjusts brightness and contrast and the balance of red, green, and blue colors in the overall image.
Page 76 User’s Guide Scanning Descreening Removes rippled patterns (known as moiré) that can appear in subtly shaded image areas such as skin tones. Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically.
Page 77: Previewing And Adjusting The Scan Area
❏ Some of the settings that you change after previewing an image are reset if you change the preview mode. ❏ Depending on your document type and the Epson Scan mode you are using, you may not be able to change the preview type.
Page 78 User’s Guide Scanning ❏ To draw the marquee manually, position the pointer in the area where you want to place the corner of your marquee and click. Drag the cross-hairs over the image to the opposite corner of the desired scan area. ❏...
Page 79: Software Information
Some scanning software may not be included in some countries. Epson Event Manager Epson Event Manager allows you to assign any of the product's buttons to open a scanning program. You can also save frequently used scanning settings, which can speed up your scanning projects.
Page 80 ❏ Windows: Click the icon in the upper right corner of the screen. ❏ Mac OS X: Click menu > Help > Epson Event Manager Help. Presto! PageManager This software lets you scan, manage, and share your photos or documents. Note: The Presto! PageManager software CD may be supplied with your product.
Page 81: Faxing
This product’s fax features are designed to work over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. (Depending on the environment, some PBX telephone systems may not be supported.) Epson cannot guarantee compatibility with all digital phone environments, especially under the following conditions.
Page 82: Connecting A Phone Device
User’s Guide Faxing Important: ❏ If you have a PBX console in the room, connect from the console to the LINE port. ❏ Do not remove the cap from the EXT port of the product when you are not connecting your phone. DSL or ISDN Connect a phone cable from your DSL modem, terminal adapter, or ISDN router to the LINE port on the back of the product.
Page 83: Setting Up For Faxing
User’s Guide Faxing Connect a second phone cable to your telephone or answering machine and to the EXT port. Important: ❏ When sharing a single phone line with the phone and the product, make sure you connect the phone to the product’s EXT port.
Page 84: Using The Fax Setting Wizard
User’s Guide Faxing Using the Fax Setting Wizard The product’s Fax Setting Wizard menu guides you through setting up the basic fax features. The wizard is automatically displayed when the product is turned on for the first time. If you have already configured the settings, skip this section unless you need to change the settings.
Page 85: Setting The Line Type
User’s Guide Faxing On the Receive Mode Setting screen, select Yes if you have connected an external telephone or answering machine to the product, and then go to the next step. If you select No, Receive Mode is automatically set to Auto. Go to Step 10.
Page 86: Setting The Number Of Rings To Answer
User’s Guide Faxing Select System Administration. Select Fax Settings. Select Basic Settings. Select Line Type. Select PBX. Select Use or Do Not Use on the Access Code screen. If you select Use, go to the next step. Enter an external access code in the Access Code field. Note: When connecting to a PBX phone system, we recommend making the access code setting first.
Page 87: Advanced Settings
If your product has more than one paper cassette, you can select which cassette to use for printing faxes and fax reports. & Setup > System Administration > Printer Settings > Paper Source Settings > Auto Select Settings > Fax Note: When more than one cassette is selected from the menu above, the most suitable cassette is automatically selected according to the paper size setting for each cassette and the size of received faxes or fax reports.
Page 88: Sending Faxes
Installing FAX Utility for faxing from a computer Epson FAX Utility allows you to send a fax from a computer and save received faxes in a specified folder. Follow the procedure below to install FAX Utility. PC-FAX Driver is installed at the same time. This is necessary for sending faxes.
Page 89 User’s Guide Faxing Note: The product can accept up to 50 monochrome fax jobs. You can check or cancel the reserved fax job using Status Menu. “Checking fax jobs that are ongoing or waiting” on page 99 & Place original. You can send up to 100 pages in one transmission. “Placing Originals”...
Page 90: Other Options
User’s Guide Faxing Go to Step 6 if you do not want to preview before sending. To preview the fax (monochrome fax only), press Preview on the fax top screen. The product starts scanning the documents and displays the scanned image on the LCD screen. To start sending the fax, go to Step 6.
Page 91: Sending A Fax At A Specified Time
User’s Guide Faxing before you press x (Color) or x (B&W). Note that a fax job sent from a computer is given priority over Priority Send fax jobs. ❏ Saving on connection times and fees by using batch operations (Batch Send) When the Batch Send option is enabled (disabled by default), the product checks all of the faxes waiting to be sent in its memory, and then groups faxes for the same recipient together to send them as a batch.
Page 92: Sending A Stored Fax
User’s Guide Faxing Press x (B&W) to start scanning the fax. The scanned image is sent at the specified time. If the product is powered off at the specified time, the fax is sent when the product is turned on. Sending a fax on demand (fax polling) The Polling Send function allows you to store one scanned document (up to 100 pages in monochrome) to be sent automatically upon request from another fax machine.
Page 93: Sending A Fax From A Connected Phone
Sending a fax from a computer Using Epson FAX Utility, you can fax documents created using an application such as a word processing or spreadsheet application directly from your computer. For information on how to install FAX Utility, see the following section.
Page 94: Receiving Faxes
Windows: Select your printer (FAX) from the printer selection box, and then change the print settings as needed. Mac OS X: Select your printer (FAX) from the printer selection box, click d, and then change the print settings as needed.
Page 95: Outputting Received Faxes
User’s Guide Faxing Outputting received faxes The product is initially set to print every fax received. You can change the settings to save received faxes in the product’s memory, on a computer, or in an external memory device, which allows you to view them first and print only when needed.
Page 96 User’s Guide Faxing ❏ Save to Computer To enable this option, use Epson FAX Utility on the computer connected to the product. “Saving received faxes on a computer” on page 99 & Received faxes are saved in a specified folder on the computer in PDF format. After you have configured FAX Utility to save faxes on a computer, you can change to Yes and Print on the product to print received faxes automatically while saving them on the computer.
Page 97: Viewing Received Faxes On The Lcd Screen
User’s Guide Faxing Destination type Explanation Select folder entries from the contact list. Folder on a server * Depending on the product, the forwarding faxes to email and to folder functions may not be supported. See the following section for more details. “Available Features”...
Page 98: Receiving A Fax By Polling
User’s Guide Faxing Important: Delete faxes after you print or view them to prevent the memory from becoming full. When the memory is full, the product cannot receive or send faxes. Note for printing: If the incoming fax is larger than the paper in the cassette used for fax function, it is reduced to fit or printed on multiple pages, depending on the Auto Reduction setting you select.
Page 99: Saving Received Faxes On A Computer
> Epson Software > FAX Utility. (Server OS is not supported.) Mac OS X: Click System Preference, click Print & Fax or Print & Scan, and then select FAX (your printer) from Printer. Then click as follows; Mac OS X 10.6.x, 10.7.x, 10.8.x: Option & Supplies - Utility - Open Printer Utility Mac OS X 10.5.8: Open Print Queue - Utility...
Page 100: Printing A Fax Report
User’s Guide Faxing Press on the control panel. Select Job Monitor, and then select Communication Job or Print Job. Select a target job from the list. A detailed information screen is displayed showing the available actions. Checking sent/received fax jobs You can check the history of sent or received fax jobs.
Page 101: Fax Mode Menu List
User’s Guide Faxing Select one of the two options for automatic printing. ❏ Off The report is not printed automatically. ❏ On(Every 30) The report is automatically printed every time 30 sent/received fax jobs are completed. ❏ On(Time) You can specify when to print the report automatically. Printing a fax report manually You can print a variety of fax report when you want.
Page 102: Making Contact List Settings
User’s Guide Making Contact List Settings Making Contact List Settings Creating a Contact You can register frequently used fax numbers, email addresses, and network folders in the contact list. This function allows you to select destination(s) quickly when faxing and scanning. Note: You can register destinations using an LDAP server.
Page 103: Creating A Group
User’s Guide Making Contact List Settings Enter the other settings according to the function you selected. Note for fax numbers: ❏ You must enter a fax number. You can enter up to 64 digits. ❏ If your phone system is PBX and you need an external access code such as "9" to get an outside line, enter the access code at the beginning of the fax number.
Page 104 User’s Guide Making Contact List Settings Enter a word to identify the entry in Index Word. You can enter up to 30 characters. This index word can be useful when searching for an entry from the contact list. Press Proceed. Select an entry that you want to register in the group list.
Page 105: Menu List Of Control Panel
Menu List of Control Panel You can use this product as a printer, copier, scanner, and fax. When using one of these functions, except the printer function, select your desired function by pressing the corresponding Mode button on the control panel. Each mode’s main screen appears as you select the mode.
Page 106: Memory Device Mode
User’s Guide Menu List of Control Panel Menu Settings and Description Dry Time Select the drying time when copying on both sides of paper. * This function is only supported by the WF-7610 Series/WF-7620 Series. Memory Device Mode Note: Setting item may varies depending on the print format. Format Menu Settings and Description...
Page 107: Fax Mode
User’s Guide Menu List of Control Panel Fax Mode Menu Settings and Options Menu Fax Send Settings Resolution Select the resolution of the outgoing fax. Select Photo for documents that contains a lot of images. Density Select the density of the outgoing fax. When sending text-based monochrome documents, select Auto.
Page 108 User’s Guide Menu List of Control Panel Scan to Memory Device Menu Settings and Description Format Select the file format for the scanned image. When you select TIFF (Multi Page), the image is scanned in monochrome. Settings See the Scan to Email menu list. Scan to Network Folder/FTP Menu Settings and Description...
Page 109 * This function is only supported by the WF-7610 Series/WF-7620 Series. Scan to Computer (WSD) Available for computers running Windows 8/7/Vista. Scan to Cloud For instructions on using Scan to Cloud, visit the Epson Connect portal site. “Using Epson Connect Service” on page 10 &...
Page 110: Setup Mode
Email Server Status You can see the current email server settings. Epson Connect Status You can check whether your printer is registered or connected to Epson Connect or Google Cloud Print service. Google Cloud Print “Using Epson Connect Service” on page 10 &...
Page 111: System Administration Settings
❏ Entering the Eco Mode from the Home menu. ❏ Adding, deleting, and editing the Preset settings and the contact list The password set in Lock Setting is also necessary when making settings in Epson WebConfig or EpsonNet Config. Note: If you forget your password, contact your dealer.
Page 112 Advanced Setup For details on the setting items, see the online Network Guide. Epson Connect Services For instructions on use, see the Epson Connect guide. “Using Epson Connect Service” on page 10 & Google Cloud Print Services...
Page 113 User’s Guide Menu List of Control Panel Menu Settings and Description Copy Settings Make the User Default Settings. The settings made in this menu are displayed as the default settings in each mode. For details on the settings items, see the menu list for each mode. Scan Settings “Copy Mode”...
Page 114 User’s Guide Menu List of Control Panel Menu Settings and Description Output Settings Fax Output “Outputting received faxes” on page 95 & Auto Select whether large received faxes are reduced in size Reduction to fit on the paper size in the selected paper cassette, or printed at their original size on multiple sheets.
Page 115 User’s Guide Menu List of Control Panel Menu Settings and Description Basic Settings Fax Speed Indicates the speed at which you transmit and receive faxes. Indicates whether or not to use Error Correction Mode to automatically correct fax data sent/received with errors due to the line or any other problems.
Page 116: Contacts
User’s Guide Menu List of Control Panel Menu Settings and Description Universal Print Settings These settings are available when printing data without the printer driver. Top Offset Adjusts the top or left margin. Left Offset Top Offset in Back Adjusts the top or left margin for the back of the page when performing double-sided printing.
Page 117: Status Menu
User’s Guide Menu List of Control Panel Note: You can also create presets in each function mode by pressing Preset on the top screen of the selected function (for the WF-3620 Series, press To call up the preset, press Presets on the Home screen (for the WF-3620 Series, press ), and then select the preset you want to use from the preset list.
Page 118: Ink Cartridge And Consumable Information
Cyan Magenta Yellow WF-7610 Alarm Clock WF-7620 WF-3620 27XL 27XL 27XL 27XL WF-3640 27XXL * For information on Epson’s ink cartridge yields, visit the following website. http://www.epson.eu/pageyield Product Black Cyan Magenta Yellow For Australia/New Zealand WF-7610 252XL 252XL 252XL 252XL...
Page 119 User’s Guide Ink Cartridge and Consumable Information Part number Maintenance Box T6711...
Page 120: Replacing Ink Cartridges
User’s Guide Replacing Ink Cartridges Replacing Ink Cartridges Ink Cartridge Safety Instructions, Precautions, and Specifications Safety instructions Observe the following when handling the ink cartridges: ❏ Keep ink cartridges out of the reach of children. ❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port. If ink gets on your skin, wash the area thoroughly with soap and water.
Page 121: Precautions On Ink Cartridge Replacement
Read all of the instructions in this section before replacing the ink cartridges. ❏ Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic product behavior.
Page 122: Ink Cartridge Specifications
When an ink cartridge is running low, the Low Ink Reminder screen automatically appears. You can also check the ink cartridge status from this screen. If you do not want to display this screen, first access the printer driver and then click the Maintenance tab, and then Monitoring Preferences.
Page 123: For Mac Os X
Note: ❏ If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box. ❏ Depending on current settings, the simplified status monitor may be displayed. Click the Details button to display the window above.
Page 124: Using The Control Panel
Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Note: ❏ The graphic displays the ink cartridge status when EPSON Status Monitor was first opened. To update the ink cartridge status, click Update. ❏ The ink levels displayed are an approximate indication.
Page 125: Temporary Printing With Black Ink When Color Ink Cartridges Are Expended
Note for Windows: This function is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
Page 126 User’s Guide Replacing Ink Cartridges When EPSON Status Monitor 3 tells you to cancel your print job, click Cancel or Cancel Print to cancel your print job. Note: If the error stating that a color ink cartridge is expended originates with another computer on the network, you may need to cancel the print job at the product.
Page 127: For Mac Os X
User’s Guide Replacing Ink Cartridges Print your file. EPSON Status Monitor 3 is displayed on your computer screen again. Click Print in Black to print with black ink. For Mac OS X Follow the steps below to continue printing temporarily with black ink.
Page 128: Conserving Black Ink When The Cartridge Is Low (For Windows Only)
Note for Windows: This function is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the...
Page 129: Replacing An Ink Cartridge
User’s Guide Replacing Ink Cartridges The window below appears when black ink runs low and there is more color ink than black ink. It appears only when plain papers is selected as the paper type, and Standard is selected as the Quality. The window gives you the option to either continue using black ink normally or conserve black ink by using a mixture of color inks to create black.
Page 130 User’s Guide Replacing Ink Cartridges Important: ❏ Do not move the ink cartridge holder by hand; otherwise, you may damage the product. ❏ Do not lift up the scanner unit when the document cover is open. Open the ink cartridge cover. Pinch and remove the ink cartridge.
Page 131 User’s Guide Replacing Ink Cartridges Gently shake new replacement cartridges four or five times and remove the replacement ink cartridge from its package. Note: ❏ Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package. ❏...
Page 132 User’s Guide Replacing Ink Cartridges Important: ❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or you may not be able to print. ❏ If you have installed an ink cartridge without removing the yellow tape, take the cartridge out of the product, remove the yellow tape, and then reinstall it.
Page 133: Maintaining Your Product And Software
Make sure that no warnings or errors are indicated in the control panel. Make sure that A4-size paper is loaded in the paper cassette. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 51 & Click the Nozzle Check icon.
Page 134: Using The Control Panel
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly. You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the product by using the buttons.
Page 135: Using The Head Cleaning Utility For Windows
Follow the steps below to clean the print head using the Head Cleaning utility. Make sure that no warnings or errors are indicated in the control panel. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 51 & Click the Head Cleaning icon.
Page 136: Using The Control Panel
If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by using the Print Head Alignment utility in your printer driver or by using the product buttons. Refer to the appropriate section below.
Page 137: Using The Print Head Alignment Utility For Mac Os X
Make sure that no warnings or errors are indicated in the control panel. Make sure A4-size paper is loaded in the paper cassette 1. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 51 & Click the Print Head Alignment icon.
Page 138: Making Network Service Settings
Making Network Service Settings You can make network service settings such as Epson Connect, AirPrint, or Google Cloud Print using a Web browser on your computer, smartphone, tablet PC, or laptop that is connected to the same network as the product.
Page 139: Sharing The Product For Printing
Sharing the Product for Printing You can setup the printer so that other computers on the network can share it. The computer connected directly to the printer acts as a server. Other computers on the network access the server and share the printer.
Page 140: Cleaning The Interior Of The Product
User’s Guide Maintaining Your Product and Software ❏ Open the ADF cover and use a soft, dry, clean cloth to clean the roller and the interior of the ADF. Cleaning the interior of the product If your printouts are stained with ink, follow the steps below to clean the roller inside the product. Caution: Be careful not to touch the parts inside the product.
Page 141: Replacing Maintenance Box
Replace the maintenance box when your are promoted to do so. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.
Page 142 User’s Guide Maintaining Your Product and Software For WF-7610 Series/WF-7620 Series: Open the rear cover 1. For WF-3620 Series/WF-3640 Series: Pull out the rear cover. Put your hand on the handle of the maintenance box, and then pull the box outward. Note: If ink gets on your hands, wash them thoroughly with soap and water.
Page 143: Transporting The Product
User’s Guide Maintaining Your Product and Software Note: Do not tilt the used maintenance box until after it is sealed in the plastic bag. Insert the maintenance box into place as far as it will go. For WF-7610 Series/WF-7620 Series: Close the rear cover 1. For WF-3620 Series/WF-3640 Series: Reattach the rear cover.
Page 144 User’s Guide Maintaining Your Product and Software Make sure the print head is in the home position on the right. Secure the ink cartridge holder to the case with tape as shown. Close the scanner unit slowly. Unplug its power code and disconnect all other cables from the product. Remove all paper from the rear paper feed slot.
Page 145: Checking And Installing Your Software
❏ The Applications folder contains software provided by third parties. ❏ To check that the printer driver is installed, click System Preferences on the Apple menu and then click Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5.8). Then locate your product in the Printers list...
Page 146: Installing The Software
User’s Guide Maintaining Your Product and Software Installing the software You can download the latest software applications from the following Epson website. http://support.epson.net/ http://www.epson.eu/Support (Europe) Uninstalling Your Software You may need to uninstall and then reinstall your software to solve certain problems or if you upgrade your operating system.
Page 147: For Mac Os X
Windows XP and Server 2003: Click Change/Remove or Remove. Note: If you chose to uninstall your product’s printer driver in step 5, select the icon for your product and then click When the confirmation window appears, click Yes or Next.
Page 148 Note: If you uninstall the printer driver and the name of your product remains in the Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5.8) window, select the name of your product and click the - remove button.
Page 149: Transferring Data Using An External Storage Device
❏ The product display does not update information about your storage device after you copy files to it or delete files from it. To update the information displayed, eject and reload the storage device. ❏ Do not eject your memory card or turn off the printer while the memory card light is flashing or you may lose data.
Page 150: Saving Files To A Storage Device
User’s Guide Transferring Data Using an External Storage Device Mac OS X: The removable disk icon ( ) appears on your desktop automatically. Double-click the removable disk icon, then select the folder in which your files are saved. Note: If you have set a volume label, it is displayed as the drive name. If you have not set the volume label, “removable disk” is displayed as the drive name on Windows XP and Server 2003.
Page 151 User’s Guide Transferring Data Using an External Storage Device Select the folder on your computer’s hard drive that contains the files you want to copy. Then select the files and drag them to the folder on your storage device. Important: For Mac OS X users When you remove the storage device, always drag the removable disk icon on your desktop into the trash before you remove the storage device or you may lose data on it.
Page 152: Error Indicators
The product will advise you when the pad requires replacing and this can only be performed by an authorized Epson Service provider. The Epson warranty does not cover the cost of this...
Page 153: Error Code On The Status Menu
User’s Guide Error Indicators Error Code on the Status Menu If a job does not complete successfully, check the error code displayed on the history of the each job. You can check the error code by pressing , and then select Job History. Refer to the following table to find the problem and its solution. Code Problem Solution...
Page 154 User’s Guide Error Indicators Code Problem Solution No folder has been created to save the scanned Insert another external memory device. data. The external memory device has been removed. Reinsert the external device. An error occurred while saving the data to the external memory device.
Page 155 Make sure the product is connected to the computer or network correctly. For details, see the Network Guide. When you are using Scan to Computer, make sure you have installed Epson Event Manager. “Installing the software” on page 146 &...
Page 156: Troubleshooting For Printing/Copying
User’s Guide Troubleshooting for Printing/Copying Troubleshooting for Printing/Copying Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, or the status monitor.
Page 157: Checking Product Status
When you access EPSON Status Monitor 3, the following window appears: Note: ❏ If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
Page 158 Troubleshooting for Printing/Copying ❏ Current Status: If the ink is low/expended or the maintenance box is nearly full/full, the How to button appears in the EPSON Status Monitor 3 window. Clicking How to displays ink cartridge or maintenance box replacement instructions.
Page 159: Paper Jams
User’s Guide Troubleshooting for Printing/Copying You can also use this utility to check the ink cartridge status before printing. EPSON Status Monitor displays the ink cartridge status at the time it was opened. To update the ink cartridge status, click Update.
Page 160: Removing Jammed Paper From The Rear Cover
User’s Guide Troubleshooting for Printing/Copying Removing jammed paper from the rear cover WF-7610 Series/WF-7620 Series Turn the product around. Note: If you need to change the position of the product, two people are required to lift the product. Open the rear cover 1.
Page 161 User’s Guide Troubleshooting for Printing/Copying Remove the jammed paper. Pull out the rear cover 2. Carefully remove the jammed paper.
Page 162 User’s Guide Troubleshooting for Printing/Copying Carefully remove the jammed paper. Open the rear cover 2.
Page 163 User’s Guide Troubleshooting for Printing/Copying Carefully remove the jammed paper. Reattach the rear cover 2. Close the rear cover 1. WF-3620 Series/WF-3640 Series Pull out the rear cover.
Page 164 User’s Guide Troubleshooting for Printing/Copying Carefully remove the jammed paper. Carefully remove the jammed paper. Open the rear cover.
Page 165: Removing Jammed Paper From Inside The Product
User’s Guide Troubleshooting for Printing/Copying Carefully remove the jammed paper. Reattach the rear cover. Removing jammed paper from inside the product Carefully remove the jammed paper. Open the scanner unit.
Page 166 User’s Guide Troubleshooting for Printing/Copying Important: Do not lift up the scanner unit when the document cover is open. Remove all of the paper inside, including any torn pieces. Important: Do not touch the flat white cable connected to the cartridge holder. Close the scanner unit slowly.
Page 167: Removing Jammed Paper From The Paper Cassette
User’s Guide Troubleshooting for Printing/Copying Removing jammed paper from the paper cassette Pull the paper cassette all the way out. For WF-7610 Series/WF-7620 Series: Remove the cover. Remove the jammed paper from the cassette. Carefully remove any paper jammed inside the product.
Page 168 User’s Guide Troubleshooting for Printing/Copying Align the edges of the paper. For WF-7610 Series/7620 Series: Put the paper cassette cover back on. Keep the cassette flat and slowly and carefully reinsert it all the way into the product.
Page 169: Removing Jammed Paper From The Automatic Document Feeder (Adf)
User’s Guide Troubleshooting for Printing/Copying Removing jammed paper from the Automatic Document Feeder (ADF) Remove the stack of paper from the ADF input tray. For WF-7610 Series/WF-7620 Series: Raise the ADF lever and open the ADF cover. For WF-3620 Series/WF-3640 Series: Open the ADF cover. Important: Make sure you open the ADF cover before removing jammed paper.
Page 170 User’s Guide Troubleshooting for Printing/Copying Open the document cover. Carefully remove the jammed paper. Close the document cover and ADF cover. Raise the ADF input tray.
Page 171: Preventing Paper Jams
❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.
Page 172: Print Quality Help
Make the settings that you want to use to print. Click OK to close the printer settings window, and then print your file. Print Preview window opens. Select a page that has already been printed in the page list box on the left side, and then select Remove Page from the Print Options menu.
Page 173: Horizontal Banding
❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product.
Page 174: Incorrect Or Missing Colors
10.6 or 10.5.8), your product (in the Printers list box), Options & Supplies, and then Driver. ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product.
Page 175: Miscellaneous Printout Problems
User’s Guide Troubleshooting for Printing/Copying ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product. “Selecting Paper” on page 27 & ❏ Remove each sheet from the output tray as it is printed.
Page 176: Incorrect Margins
“Loading Paper and Envelopes into the Rear Paper Feed Slot” on page 39 & ❏ If Draft is selected in Quality in the Main window in your printer driver (for Windows), or in Print Quality in Print Settings (for Mac OS X), select another setting.
Page 177: Inverted Image
Mirror Image setting in your application. For Mac OS X, clear the Mirror Image check box in Print Settings in the Print dialog box of your printer driver, or turn off the Mirror Image setting in your application.
Page 178: Paper Does Not Feed Correctly
❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.
Page 179: Paper Is Improperly Loaded
❏ If you are connecting the product to your computer via a USB hub, connect the product to the first-tier hub from your computer. If the printer driver is still not recognized on your computer, try to directly connect the product to your computer without the USB hub.
Page 180: An Ink Error Is Indicated After You Replace The Cartridge
❏ Users of Windows can clear any stalled print jobs from the Windows Spooler. “Canceling printing” on page 55 & ❏ Uninstall the printer driver, then reinstall it. “Uninstalling Your Software” on page 146 & An ink error is indicated after you replace the cartridge Open the scanner unit.
Page 181: Other Problem
Other Problem Printing plain papers quietly When plain paper is selected for the paper type in the printer driver, try choosing Quiet Mode for quieter operations. This will reduce the print speed. For Windows, select On as Quiet Mode in the Main tab of your printer driver.
Page 182: Rear Paper Feed Slot Is Removed (Only For Wf-7610 Series/Wf-7620 Series)
User’s Guide Troubleshooting for Printing/Copying Rear paper feed slot is removed (Only for WF-7610 Series/WF-7620 Series) When the rear paper feed slot is removed, reattach it by holding vertically shown as below.
Page 183: Troubleshooting For Scanning
❏ If the scanning software does not work properly, uninstall the software first and then reinstall it. “Uninstalling Your Software” on page 146 & For more details about reinstall, visit your local Epson Web site for further instructions. “Where To Get Help” on page 203 &...
Page 184: Using The Automatic Document Feeder (Adf)
❏ Make sure your cables are securely connected to the product and a working electrical outlet. Using scanning software other than Epson Scan driver ❏ If you are using any TWAIN-compliant programs, make sure that the correct product is selected as the Scanner or Source setting.
Page 185: Problems When Feeding Paper
❏ Scanning at a high resolution takes a long time. ❏ When Quiet Mode is selected, scanning may take longer. Select Quiet Mode from the pull-down list on the Epson Scan Configuration Setting screen. Problems With Scanned Images Scan quality is unsatisfactory Scan quality can be improved by changing the current settings or adjusting the scanned image.
Page 186: The Scanning Area Or Direction Is Unsatisfactory
User’s Guide Troubleshooting for Scanning ❏ Adjust the Threshold setting. Office Mode: Select Black&White as the Image Type setting, and then try adjusting the Threshold setting. Professional Mode: Select Black&White from the Image type. Make the appropriate Image Option setting and then try adjusting the Threshold setting.
Page 187 User’s Guide Troubleshooting for Scanning Multiple documents are scanned into a single file Position documents at least 20 mm (0.8 inch) apart from each other on the scanner glass. Cannot scan the area you want ❏ Depending on the documents, you may not be able to scan the area you want. Use normal preview and create marquees on the area you want to scan.
Page 188: Other Problems
Configuration EPSON Scan setting screen. Problems Remain After Trying All Solutions If you have tried all the solutions and have not solved the problem, initialize the Epson Scan settings. Click Configuration, select the Other tab, and then click Reset All.
Page 189: Cannot Send And Receive Fax
User’s Guide Troubleshooting for Faxing Troubleshooting for Faxing Cannot send and receive fax ❏ Make sure the phone cable is connected correctly. “Connecting to a Phone Line” on page 81 & ❏ Run the Check Fax Connection to identify the cause of the problem. &...
Page 190: Memory Full Error Occurs
User’s Guide Troubleshooting for Faxing Memory full error occurs ❏ If your product is set to save received faxes in the Inbox, delete received faxes you have already seen or print the fax. ❏ If your product is set to save received faxes on a computer or an external storage device, turn on the computer or connect the device to save the faxes to the computer or device.
Page 191: The Time And Date Of Sent Or Received Fax Jobs Is Incorrect
& You cannot save received faxes when Memory Device Interface has been disabled. & Setup > System Administration > Printer Settings > Memory Device Interface Faxes are sent at the wrong size ❏ When you are using the scanner glass, make sure you have not placed the product in direct sunlight or near a light source.
Page 192: Product Information
The UNIX File System (UFS) for Mac OS X is not supported. Technical Specifications Note: Specifications are subject to change without notice. Printer specifications Paper path Paper cassette 1 and 2 , front entry Rear paper feed slot, top entry Capacity 27.5 mm for paper cassette 1 and 2...
Page 193 ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
Page 194: Printable Area
User’s Guide Product Information Printable area Highlighted portions show printable area. Single sheets: Normal Borderless Envelopes: Minimum margin Media type Single sheets Envelopes (#10/DL/C6) Envelop (C4) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 5.0 mm (0.20 in.) 10.0 mm (0.40 in.)
Page 195: Scanner Specifications
User’s Guide Product Information Note: Depending on the type of paper, print quality may decline in the top and bottom areas of the print, or the area may be smeared. Scanner specifications Scanner type Flatbed color Photoelectric device 10200 × 14040 pixels at 1200 dpi Effective pixels Scanning area may be restricted if resolution setting is large.
Page 196: Fax Specifications
User’s Guide Product Information Fax specifications Fax type Walk-up black and white and color fax capability (ITU-T Super Group 3) Supported lines Standard analogue telephone lines, PBX (Private Branch Exchange) telephone systems Speed Up to 33.6 kbps Resolution Monochrome Standard: 203 × 98 dpi Fine: 203 ×...
Page 197: Memory Card
User’s Guide Product Information Security Protocol SSL / TLS HTTPS Server/Client IPPS *1Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2Complies with WPA2 with support for WPA/WPA2 Personal. *3You can use the product in a Wi-Fi Direct and Simple AP mode even if you connect it to an Ethernet network. *4The connected device should comply with IEEE802.3az.
Page 198: Mechanical
User’s Guide Product Information Mechanical WF-7610 Series Storage Dimensions Width: 567 mm (22.3 inches) Depth: 486 mm (19.1 inches) Height: 340 mm (13.4 inches) Printing Width: 567 mm (22.3 inches) Depth: 817 mm (32.2 inches) Height: 340 mm (13.4 inches) Weight Approx.
Page 199: Electrical
User’s Guide Product Information Dimensions Storage Width: 449 mm (17.7 inches) Depth: 427 mm (16.8 inches) Height: 308 mm (12.1 inches) Printing Width: 449 mm (17.7 inches) Depth: 563 mm (22.2 inches) Height: 308 mm (12.1 inches) Weight Approx. 11.5 kg (25.4 lb) without the ink cartridges and the power cord. * With the output tray extension extended.
Page 200: Environmental
User’s Guide Product Information Note: Check the label on the back of the product for its voltage. WF-3620 Series 100-240 V Model 90 to 264 V Input voltage range 50 to 60 Hz Rated frequency range Input frequency range 49.5 to 60.5 Hz Rated current 0.8 to 0.4 A Power consumption...
Page 201: Standards And Approvals
Manufacture: Askey Computer Corporation Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Page 202: Interface
Australian model: AS/NZS CISPR22 Class B Epson hereby declares that the equipment Models, C441C, C481D, and C481E, are in compliance with the essential requirements and other relevant provisions of AS/NZS4268. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Page 203: Where To Get Help
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 204: Help For Users In Europe
Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 205 User’s Guide Where To Get Help Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: (852) 2827-8911 Fax: (852) 2827-4383...
Page 206: Index
Communication Mode..............108 2-sided printing................58 Compression Ratio...............109 2-up....................105 Configuration Status Sheet............110 2-up Copy..................43 Configure..................116 Confirm Address List..............115 Connection Check................112 Connection Mode.................108 Contacting Epson.................203 4-up....................105 Continuous Scan from ADF............107 Control panel...................21 Copy Settings.................113 Copying basic....................47 A4/Letter Auto Switching............111 Copyright...................2 ADF 2-Sided..................107 Country/Region................112 Admin Password................110...
Page 207 Google Cloud Print Status............110 paper................27, 33 , 39 Location..................108 Lock Setting...................110 Head cleaning control panel................136 Mac OS X...................135 Mac OS X Windows..................135 accessing printer settings............51 Header....................115 checking product status............158 Header/Footer printing..............64 Maintenance..................110 Help Maintenance box................141 Epson..................203 Managing print jobs Epson Event Manager..............79 Windows..................157...
Page 208 Misalignment................173 improving..................172 Multiple pages per sheet..............61 Print speed increasing...................177 Print Status Sheet................110 Print Suspend Time..............114 Printable area specifications............194 Network Status................110 Printer Settings................111 Nozzle check..................133 Printing control panel................134 2-sided..................58 Mac OS X...................133 canceling..................55 Windows..................133 fit to page..................60 multiple pages per sheet.............61 preset....................58...
Page 209 Wi-Fi Setup..................112 Sound....................112 Wi-Fi Setup Wizard..............112 Specifications Wi-Fi/Network Settings...............112 automatic document feeder............195 Wi-Fi/Network Status............110, 112 fax....................196 Windows mechanical.................198 accessing printer settings............50 memory card................197 checking product status............157 paper...................193 managing print jobs..............157 printer..................192 With Border...................105 scanner..................195 standards and approvals............201 Speed increasing...................177 Split Pages..................105...

This manual is also suitable for:

Wf-7610 Wf-7620 Wf-7621 Wf-3620 Wf-3621 Wf-3640

Epson PRINTER User Manual

Introduction

Important Instructions

Getting to Know Your Product

Paper and Media Handling

Copying

Printing

Scanning

Faxing

Making Contact List Settings

Menu List of Control Panel

Ink Cartridge and Consumable Information

Replacing Ink Cartridges

Maintaining Your Product and Software

Transferring Data Using an External Storage Device

Error Indicators

Troubleshooting for Printing/Copying

Troubleshooting for Scanning

Troubleshooting for Faxing

Product Information

Where to Get Help

Index

Quick Links

Troubleshooting

Related Manuals for Epson PRINTER

Summary of Contents for Epson PRINTER