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D400 Substation Gateway
Search technical support
Contact customer support
D400 SUBSTATION GATEWAY USER'S MANUAL
Product Support
Product Support
If you need help with any aspect of your GE Digital Energy product, you have a few options.
The GE Digital Energy Web site provides fast access to technical information, such as
manuals, release notes and knowledge base topics at:
http://www.gedigitalenergy.com
The GE Digital Energy Customer Service Center is open 24 hours a day, seven days a week
for you to talk directly to a GE representative.
In the U.S. and Canada, call toll-free: 1 800 547 8629
International customers, please call: + 1 905 927 7070
Or e-mail to
multilin.tech@ge.com
Have the following information ready to give to Customer Service:
•
Ship to address (the address that the product is to be returned to)
•
Bill to address (the address that the invoice is to be sent to)
•
Contact name
•
Contact phone number
•
Contact fax number
•
Contact e-mail address
•
Product number / serial number
•
Description of problem
The Customer Service centre will provide you with a case number for your reference.
GENERAL
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