HP StorageWorks 9100 - Extreme Data Storage System User Manual
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HP StorageWorks 9100 - Extreme Data Storage System User Manual

HP StorageWorks 9100 - Extreme Data Storage System User Manual

Extreme data storage system
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HP StorageWorks
9100c Extreme Data Storage System user
guide
Part number: 496784–001
First edition: September 2008

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Summary of Contents for HP StorageWorks 9100 - Extreme Data Storage System

  • Page 1 HP StorageWorks 9100c Extreme Data Storage System user guide Part number: 496784–001 First edition: September 2008...
  • Page 2 Legal and notice information © Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Contents About this guide ......Intended audience ........Document conventions and symbols .
  • Page 4 Factors to consider before replacing hard drives ....29 Automatic data recovery (rebuild) ......29 A Parts catalog .
  • Page 5 Figures 1 Exploded view ....... . . 32 9100c Extreme Data Storage System user guide...
  • Page 6 Tables Document conventions ....... LED Hard drive LED combinations ......21 POST codes .

  • Page 7: About This Guide

    About this guide This guide provides information about the HP StorageWorks 9100c Extreme Data Storage System (ExDS9100c) enclosure. Intended audience This guide is intended for use by system administrators and technicians who are experienced with the following: • SAN management •...

  • Page 8: Rack Stability

    NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts. Rack stability Rack stability protects personnel and equipment. WARNING! To reduce the risk of personal injury or damage to equipment: • Extend leveling jacks to the floor. • Ensure that the full weight of the rack rests on the leveling jacks. •...

  • Page 9: Subscription Service

    Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates. After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources. HP websites For additional information, see the following HP websites: •...
  • Page 10 About this guide...

  • Page 11: Overview

    1 Overview The HP StorageWorks ExDS 9100c includes the following hardware and firmware features: • 2U rack profile • 3.5 inch, 1TB dual-ported Midline SAS hard drives • SAS host interface • Redundant hot-pluggable components: • Controllers, each with one 512MB cache module and two batteries •...
  • Page 12 Overview...

  • Page 13: Components

    2 Components Front panel components Item Description Item Description Heartbeat LED UID button/LED Fault ID LED Hard drives Hard drive bay numbers 9100c Extreme Data Storage System user guide...

  • Page 14: Rear Panel Components

    Rear panel components Item Description Item Description Power supply 1 SAS controller 2 Fan module 1 Fan module 2 Seven-segment display Unit ID module (with Power/Standby button) SAS controller 1 Power supply 2 Seven-segment display The seven-segment display displays Power On Self Test (POST) and system status information. During normal operation the display will read “on”.

  • Page 15: Sas Controller

    SAS controller Item Description Item Description Battery 1 Mini-SAS universal connector 4 Battery 2 Controller Status LED Mini-SAS universal connector 5 Mini-SAS universal connector 3 Mini-SAS universal connector 6 Mini-SAS universal connector 1 Mini-SAS universal connector 2 Battery The battery provides uninterrupted power backup to the cache module in the event of a power failure for at least 96 hours.

  • Page 16: Cache Module

    Cache module To enable faster data access from disk storage, the cache module performs two types of caching: • Posted-write caching—the controller writes user data in the cache memory on the module rather than directly to the drives. Later, when the storage system is idle, the controller writes the data to the drive array.

  • Page 17: Basic Operation

    3 Basic operation Basic operating information includes: • Powering on / powering off • Updating system firmware Powering on/powering off IMPORTANT: System devices must be powered on and powered off in a specific sequence. If devices are powered on or powered off out of sequence, the server may not properly discover the storage or hard drives might be marked as failed.
  • Page 18 NOTE: You can receive proactive support alerts, such as Customer Advisories, as well as updates on drivers, software, firmware, and customer replaceable components, using e-mail through HP Subscriber’s Choice. Sign up for Subscriber’s Choice at the following HP website: http://www.hp.com/go/myadvisory Basic operation...

  • Page 19: Led Descriptions

    4 LED descriptions Front panel LEDs Item Description Status Green—System activity Heartbeat LED Off—No system activity Amber—Fault condition exists Fault ID LED Off—No fault condition exists Blue—Identified Unit Identification Blinking blue—Active remote management (UID) button/LED Off—Not identified Hard drives Hard drive LEDs 9100c Extreme Data Storage System user guide...

  • Page 20: Hard Drive Leds

    Hard drive LEDs Item Description Fault/UID LED (amber/blue) Online/activity LED (green) LED descriptions...

  • Page 21: Led Hard Drive Led Combinations

    Table 2 LED Hard drive LED combinations Interpretation Online/activity LED (green) Fault/UID LED (amber/blue) The drive has failed, or a predictive failure alert has been received for On, off, or flashing Alternating amber and blue this drive; it also has been selected by a management application.

  • Page 22: Power Supply Leds

    Power supply LEDs This enclosure supports hot-plug redundant power supply in a 1+1 configuration. This means that the enclosure requires one power supply to operate and the second power supply performs a redundant function. Item Description Status Solid green—Power is present and the power supply is functioning properly Power supply status LED Blinking amber—Power supply fault condition exists, replace power supply...

  • Page 23: Post Codes

    The second character indicates the controller signalling the error: • 1—Controller 1 • 2—Controller 2 The third and fourth characters indicate the specific error on the controller: (Displayed by pressing the up or down arrow on the seven-segment display.) Example 1. Error code example C101 = Controller 1, unsupported configuration POST codes At power on, the enclosure goes through a series of tests called Power On Self Tests (POST).

  • Page 24: Error Codes

    Error codes Table 4 Error codes Description Error code Required action Configuration error—Hardware not Log error, check hardware and cable Cn01 supported connections. Log error, restart enclosure. If error persists, Fn00 – Fn67 Firmware error contact HP support. Log error, contact HP support, replace Hn00 –...

  • Page 25: Sas Controller Leds

    SAS controller LEDs Item Description Status Battery LED Green solid—Healthy condition; battery fully charged Green rapid flash—Being recognized by controller; flashes flash rapidly when battery first installed and until recognized by controller Green slow flash—Discharging, cache module being powered by battery; action required Amber flashing—Fault condition Green —...

  • Page 26: Power/Uid Module Leds

    Power/UID module LEDs Item Description Status Blue—Identified UID button and LED Off—Not identified Green—Normal Heartbeat LED Off—There may be a fault or the power is off Amber—Fault condition System fault LED Green—No fault condition Green—Powered on; healthy with no fault conditions Power/Standby button and Amber—On Standby Off—No power...

  • Page 27: Troubleshooting

    5 Troubleshooting If the enclosure does not initialize If the enclosure does not initialize, check the seven-segment display for error codes. At power on, the enclosure goes through a series of Power On Self Tests (POST). As each test runs, a code is displayed on the seven-segment display, indicating the current test being run.

  • Page 28: Is The System Power Led Amber

    Is the system power LED amber? Answer Possible reasons Possible solutions No (green) System functioning properly. No action required Firmly press the Power • The Power On/Standby button • has not been pressed firmly or On/Standby button and held long enough. hold for approximately three seconds.

  • Page 29: Is The Fan Led Amber

    Is the fan LED amber? Answers Possible reasons Possible solutions No (green) Functioning properly. No action required • Be sure that the fan is Fan may not be inserted properly, undamaged and is fully it may have a damaged connector, seated.
  • Page 30 • The amount of I/O activity during the rebuild operation • The rotational speed of the hard drives • The availability of drive cache • The brand, model, and age of the drives • The amount of unused capacity on the drives •...

  • Page 31: A Parts Catalog

    A Parts catalog This product contains the parts illustrated in Figure 1 and listed in Table Parts that are available for customer self repair (CSR) are indicated as follows: Mandatory CSR—Order the part directly from HP and repair the product yourself. On-site or return-to-depot repair is not provided under warranty.
  • Page 32 Figure 1 Exploded view Parts catalog...

  • Page 33: Exds 9100C Parts List

    Table 5 ExDS 9100c parts list Mandatory Spares part Item Description number Optional 461289-001 3.5 inch, 1TB dual-ported Midline SAS hard drive Mandatory 399054-001 Power/UID module Mandatory 399052-001 Fan module Mandatory SAS controller 489833-001 Optional 512MB Cache Memory Module 398645-001 Mandatory Battery 436941-001...
  • Page 34 Parts catalog...

  • Page 35: B Rack And Environmental Requirements

    B Rack and environmental requirements Rack planning resources The rack resource kit ships with all HP-branded or Compaq-branded 9000, 10000, and H9 Series racks. For more information on the content of each resource, see the rack resource kit documentation. If you intend to deploy and configure multiple servers in a single rack, see the white paper on high-density deployment at the HP website: http://www.hp.com/products/servers/platforms.

  • Page 36: Temperature Requirements

    HP enclosures draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 37: Power Cord Requirements

    covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, see the product rating label or the user documentation supplied with that option. WARNING! To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack.
  • Page 38 as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices. Because of the high ground-leakage currents associated with multiple enclosures connected to the same power source, HP recommends the use of a power distribution unit (PDU) that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.

  • Page 39: C Electrostatic Discharge

    C Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
  • Page 40 Electrostatic discharge...

  • Page 41: D Specifications

    D Specifications Environmental specifications Specification Value Temperature range 10°C to 35°C (50°F to 95°F) Operating Maximum rate of change is 10º C/Hr (18º F/Hr) -30°C to 60°C (-22°F to 140°F) Storage Maximum rate of change is 20º C/Hr (36º F/Hr) Relative humidity 10% to 90% relative humidity (Rh) Operating...
  • Page 42 Specifications...

  • Page 43: E Regulatory Compliance Notices

    E Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always see this regulatory model number.

  • Page 44: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 45: Disposal Of Waste Equipment By Users In Private Households In The European Union

    R&TTE Directive 1999/5/EC Compliance with these directives implies conformity to harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. The telecommunications functionality of this product may be used in the following EU and EFTA countries:...

  • Page 46: Japanese Notice

    Japanese notice BSMI notice Korean notice Class A equipment Class B equipment Regulatory compliance notices...

  • Page 47: Power Cord Statement For Japan

    Power cord statement for Japan 9100c Extreme Data Storage System user guide...
  • Page 48 Regulatory compliance notices...

  • Page 49: Index

    Index documentation airflow requirements, 35 conventions, 7 audience, 7 providing feedback, 9 battery electrical grounding requirements, 37 description, 15 electrostatic discharge, 39 disposal of, 15 grounding methods, 39 bays preventing, 39 of hard drives, 13 environmental requirements, 35 BSMI notice, 46 European Union regulatory notice, 44 cables, 44...
  • Page 50 requirements airflow, 35 LED descriptions electrical grounding, 37 module, 24 environmental, 35 front panel, 19 power, 36 hard drives, 20 space, 35 power supply, 22 temperature, 36 controller, 25 Seven-segment display, 22 module, 26 LEDs SAS controller troubleshooting, 21 description, 15 seven-segment display description, 14 error...

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