LG LH29S8565 Series Owner's Manual
LG LH29S8565 Series Owner's Manual

LG LH29S8565 Series Owner's Manual

French door refrigerator

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OWNER'S MANUAL
FRENCH DOOR
REFRIGERATOR
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
LF29S8250* / LF29S8330* / LF29H8330* / LF29S8230* / LF25G8330* / LF25C8330* /
LH29S8565* / LF29S8365*
www.lg.com
MFL69497054
Copyright © 2023-2024 LG Electronics Inc. All Rights Reserved.
Rev.04_031224

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Summary of Contents for LG LH29S8565 Series

  • Page 1 Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH LF29S8250* / LF29S8330* / LF29H8330* / LF29S8230* / LF25G8330* / LF25C8330* / LH29S8565* / LF29S8365* www.lg.com MFL69497054 Copyright © 2023-2024 LG Electronics Inc. All Rights Reserved. Rev.04_031224...
  • Page 2: Table Of Contents

    In-Door Ice Bin Automatic Icemaker Storing Food Humidity Controlled Crispers Refrigerator Shelves InstaView Door-in-Door Door Bins Durabase Full-Convert Drawer 41 SMART FUNCTIONS LG ThinQ Application Smart Grid Function Smart Diagnosis Feature 46 MAINTENANCE Cleaning Air Filter Water Filter 52 TROUBLESHOOTING...
  • Page 3: Read All Instructions Before Use

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS • Do not bend or pinch the power cord excessively or place heavy objects on it. • When positioning the appliance, ensure the supply cord is not trapped or damaged. • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. Operation •...
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. •...
  • Page 6 IMPORTANT SAFETY INSTRUCTIONS • Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric shock.
  • Page 7: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior † This feature is only available on some models. Refrigerator Fresh food compartment Dispenser Control Panel...
  • Page 8 PRODUCT OVERVIEW Freezer Frozen food compartment Interior † This feature is only available on some models. LED Interior Lighting Lights up the inside of the refrigerator. Air Filter Reduces odors inside the refrigerator compartment. In-Door Icemaker (Refrigerator) This is where ice is automatically produced and stored. Door Mullion Prevents the cold air in the refrigerator from escaping when the doors are closed.
  • Page 9 PRODUCT OVERVIEW † Automatic Icemaker (Freezer) Dispenses ice automatically. Adjustable Refrigerator Shelf The refrigerator shelves are adjustable to meet individual storage needs. † InstaView Knock twice on the glass to turn the LED light inside the InstaView on or off. †...
  • Page 10 10 PRODUCT OVERVIEW Model Description Net weight LF29S8365* Standard-depth, Instaview Door-in-Door French Door Refrigerator, 348 lb (158 kg) Bottom Freezer...
  • Page 11: Installation

    INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Unpacking the Refrigerator Choosing the Proper Location Disassembling/Assembling Connecting the Water Line Leveling and Door Alignment WARNING •...
  • Page 12: Choosing The Proper Location

    12 INSTALLATION Unpacking the Refrigerator kPa), you can install a booster pump to compensate for the low pressure. WARNING • Use two or more people to move and install the refrigerator. Failure to do so can result in back Electricity injury or other injury.
  • Page 13 INSTALLATION Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/ Assembling the Doors and Drawers in this manual.
  • Page 14: Removing/Assembling Handles

    14 INSTALLATION Removing/Assembling Assembling Refrigerator Handles Handles If needed, reassemble the mounting These instructions are for models which ship with fasteners on the door with a 1/4 in. Allen the handles assembled. For models shipped with wrench. the handles disassembled, follow the instructions included in the handle package.
  • Page 15: Removing/Assembling Doors And Drawers

    INSTALLATION located at the bottom of the front side of the cover Place the handle on the door by fitting the with a flat-head screwdriver. handle footprints over the mounting fasteners and tightening the set screws with a 3/32 in. Allen wrench. •...
  • Page 16 16 INSTALLATION Rotate the hinge lever counterclockwise. Lift the top hinge free of the hinge lever latch CAUTION • When lifting the hinge free of the latch, be careful that the door does not fall forward. Rotate the hinge lever clockwise.
  • Page 17 INSTALLATION • Be careful of sharp hinges on both sides of the drawer. • When you lay the drawer down, be careful not to damage the floor. • Do not sit or stand on the freezer drawer. • To prevent accidents, keep children and pets away from the drawer.
  • Page 18 18 INSTALLATION Hold both sides of the door and remove it from the rails. Lower the door into its final position and insert the screws in the rails on both sides. Assembling the Freezer Drawer Pull out both rails simultaneously, until they are fully extended.
  • Page 19 INSTALLATION Fit the hinge over the hinge lever latch Assembling the Full-Convert and slot it into place. Rotate the lever Drawer counterclockwise to secure the hinge. This feature is only available on some models. Grasp the door on each side and lower it into place on the rails.
  • Page 20: Connecting Refrigerator To Water Supply

    20 INSTALLATION NOTE • Disassembling/Assembling the Water Lines Fit the hinge over the hinge lever latch and slot it into place. Rotate the lever clockwise and fasten the hinge. Collet Tube Insert line Clip • Gently press the collet and insert the tube until only one line shows on the tube.
  • Page 21 INSTALLATION • ½ in. or adjustable wrench. WARNING • Flat-blade and Phillips screwdrivers. • Connect to potable water supply only. • Two ¼ in. outer diameter compression nuts and 2 ferrules (sleeves) to connect the copper tubing to the shutoff valve and the refrigerator CAUTION water valve.
  • Page 22: Leveling And Door Alignment

    22 INSTALLATION Packing Nut Tubing Clamp Shutoff Valve ¼ in. Tubing Compression Nut ¼ in. Compression Nut Ferrule (sleeve) Ferrule (sleeve) Refrigerator Connection Flush out the tubing into a bucket. • Flush out the tubing coming from the home water supply until the water is clear. Shut Turn the water on at the shutoff valve.
  • Page 23 INSTALLATION If the space between the doors is uneven, follow the instructions below to align the left door: Use the wrench (included with the owner's manual) to turn the nut in the door hinge to adjust the height. Turn the nut to the right to raise the door or to the left to lower it.
  • Page 24: Turning On The Power

    24 INSTALLATION • The icemaker will not begin to operate until it CAUTION reaches its operating temperature of 15 °F (–9 °C) or below. It will then begin operation • The door is heavy. To avoid injury, use two or automatically if the icemaker power switch is in more people to lift and align the refrigerator the ON (I) position.
  • Page 25: Operation

    OPERATION OPERATION Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator.
  • Page 26: Control Panel

    26 OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features Refrigerator Control Panel † This feature is only available on some models. Type A Type B...
  • Page 27 OPERATION Type C Freezer Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F). The default freezer temperature is 0°F (-18 °C). Press the Freezer button repeatedly to select a new set temperature from - 7 °F to 5 °F (-23 °C to -15 °C). †...
  • Page 28 Wi-Fi The Wi-Fi button, when used with the LG ThinQ app, allows the refrigerator to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the application. The Wi-Fi indicator shows the status of the refrigerator's network connection. The indicator illuminates when the refrigerator is connected to the Wi-Fi network.
  • Page 29: Sabbath Mode

    OPERATION NOTE Display Mode and InstaView Display Mode (For Store Use Only) • The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. When activated, OFF is displayed on the control panel and the display remains on for 20 seconds.
  • Page 30: Ice And Water Dispenser

    60 seconds OFF. This is also necessary if the refrigerator has not been used for a long time. • If ice or water dispenses unexpectedly, turn off the water supply and contact an LG Electronics Customer Information Center. • Never use a glass that is exceptionally narrow or deep.
  • Page 31: In-Door Ice Bin

    Dispenser CAUTION Press and hold the Lock button for three seconds • Only qualified service personnel from an LG to lock the dispenser and all the control panel Electronics service center should disassemble or functions. Follow the same instructions to unlock.
  • Page 32: Automatic Icemaker

    32 OPERATION In-Door Icemaker Power Switch Gently push the handle to close the ice compartment. Auto Shutoff (feeler arm) Automatic Icemaker Before Using the Freezer Icemaker This feature is only available on some models. WARNING The feature may vary depending on model •...
  • Page 33 OPERATION Freezer Icemaker (Craft Ice NOTE This feature is only available on some models. • This automatic freezer icemaker produces 12 cubes at a time, 50-110 pieces within a 24 hour period if conditions are favorable. This amount may vary according to the environment (ambient temperature around the appliance, frequency of the door being opened, amount of food stored in the appliance, etc.).
  • Page 34: Storing Food

    34 OPERATION Food Storage Tips NOTE Wrap or store food in the refrigerator in airtight • The ice bin stores 20 - 30 pieces of round ice. and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator.
  • Page 35: Humidity Controlled Crispers

    OPERATION • Leftovers have food odor and taste transfer throughout the refrigerator and could also dry out frozen food. - Cover leftovers with plastic wrap or aluminum foil, or store in plastic containers with tight Packaging Recommendations lids. • Rigid plastic containers with tight-fitting lids •...
  • Page 36: Refrigerator Shelves

    36 OPERATION Removing/Assembling the Humidity Controlled Crispers Lift the front of the cover up with both hands until it detaches from the back wall of the cabinet, then pull it out. Refrigerator Shelves The shelves in the refrigerator are adjustable to meet individual storage needs.
  • Page 37: Instaview

    To assemble, tilt the front of the shelf up and This feature is only available on some models. guide the shelf hooks into the slots at a Set the LED color or on/off duration of the desired height. InstaView door panel in the LG ThinQ application.
  • Page 38: Door-In-Door

    38 OPERATION • The color on the InstaView door panel turns on To lower the bin, press the side levers up at and off at the time you select. the same time and move the bin down until it • This function can be set to operate up to 8 hours clicks into place.
  • Page 39: Durabase

    OPERATION Durabase Full-Convert Drawer Using the Durabase Using the Full-Convert Drawer The Durabase divider allows you to organize the The Full-Convert Drawer provides storage space Durabase area into 2 sections. It can be adjusted with a variable temperature control that can be from side to side to accommodate items of adjusted to keep the compartment either colder or different sizes.
  • Page 40 40 OPERATION CAUTION • Before switching the drawer to refrigerator mode, store frozen food in the freezer. Otherwise the frozen food may thaw and spoil. • Do not touch the metal parts in the convertible drawer with wet or damp hands. Doing so may cause frostbite.
  • Page 41: Smart Functions

    When Ice Plus is finished, you will receive a push message. Run the LG ThinQ application and sign in with • Smart Diagnosis your existing account or create an LG account to sign in.
  • Page 42 Wi-Fi button for 3 seconds to this device which are not expressly approved by temporarily turn it off. Run the LG ThinQ the party responsible for compliance could void application and follow the instructions in the the user’s authority to operate the equipment.
  • Page 43: Smart Grid Function

    LG Electronics will also provide open source code If the refrigerator receives a Demand Response to you on CD-ROM for a charge covering the cost signal, the refrigerator will operate in Delay...
  • Page 44: Smart Diagnosis Tm Feature

    When you override the Smart Grid function, the LG ThinQ application. refrigerator ignores the Demand Response signal • Launch the LG ThinQ application and select the and is no longer controlled by the utility company Smart Diagnosis feature in the menu. Follow until the next Demand Response signal is sent.
  • Page 45 SMART FUNCTIONS Open the right refrigerator door. Hold the mouthpiece of your phone in front of the speaker that is located on the right hinge of the refrigerator door. Press and hold the Freezer button for three seconds while continuing to hold your phone to the speaker.
  • Page 46: Maintenance

    46 MAINTENANCE MAINTENANCE Cleaning Proximity Sensor This feature is only available on some models. WARNING A proximity sensor is installed on the bottom of the refrigerator door. The build-up of dust may • Use non-flammable cleaner. Failure to do so can affect the proximity sensor performance.
  • Page 47: Air Filter

    MAINTENANCE vents. Do not remove the panel covering the Align tabs on the filter cover with hooks condenser coil area. on the refrigerator wall. Rotate the air filter cover clockwise until the Air Filter hooks engage and the cover locks in place. This feature is only available on some models.
  • Page 48 After changing the filter, press and hold the - Visit your local dealer or distributor Water Filter button for three seconds to reset - Search using "water filter" on lg.com the indicator light. - Use replacement cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935** After the water filter is replaced, dispense 2.5...
  • Page 49 Press and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. CAUTION • LG strongly recommends that you use LG- authorized water filters to prevent water quality issues, water leakage and appliance malfunction. For further assistance, call: •...
  • Page 50 50 MAINTENANCE Performance Data Sheet Model: LT1000P, LT1000PC, LT1000PCS NSF System Trade Name Code: MDJ64844601 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ ANSI Standard 42, Standard 53 and Standard 401.
  • Page 51 NOTE • While the testing was performed under standard laboratory conditions, actual performance may vary. For replacement filters, visit your local dealer or distributor or search under "water filters" on the lg.com website. For further assistance, contact the LG Electronics Customer Information Center.
  • Page 52: Troubleshooting

    52 TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures.
  • Page 53 TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Possible Cause & Solution Refrigerator is not The refrigerator control is set to OFF (some models). cooling or has no •...
  • Page 54 54 TROUBLESHOOTING Problem Possible Cause & Solution Interior moisture Weather is humid. buildup. • Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments.
  • Page 55 TROUBLESHOOTING Problem Possible Cause & Solution Refrigerator or Unit is installed in a hot location. Freezer section is too • The refrigerator should not be operated in temperatures above 110 °F (43 °C). warm. A large amount of food or hot food was added to either compartment. •...
  • Page 56 56 TROUBLESHOOTING Problem Possible Cause & Solution Icemaker is not Reverse osmosis filtration system is used. making enough ice. • Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. (Refer to the Connecting the Water Line section.) Tubing connecting refrigerator to house supply valve is kinked.
  • Page 57 TROUBLESHOOTING Problem Possible Cause & Solution Ice has bad taste or The ice storage bin needs to be cleaned. odor. • Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry before reinstalling it. Icemaker is making Icemaker shutoff (arm/ sensor) is obstructed.
  • Page 58 58 TROUBLESHOOTING Problem Possible Cause & Solution Water is not New installation or water line recently connected. dispensing. • Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously.
  • Page 59 TROUBLESHOOTING Problem Possible Cause & Solution Water has bad taste Refrigerator was recently installed. or odor. • Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously.
  • Page 60 60 TROUBLESHOOTING Problem Possible Cause & Solution The interior of the The refrigerator is located near a fire source, such as a fireplace, chimney, or candle. refrigerator is • Make sure that the refrigerator is not located near a fire source, such as a fireplace, covered with dust or chimney or candle.
  • Page 61 During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
  • Page 62 Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only when purchased lawfully and used within the United States including U.S.
  • Page 63 Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
  • Page 64 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
  • Page 65 (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
  • Page 66 ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
  • Page 67 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
  • Page 68 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
  • Page 69 Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
  • Page 70 70 Memo...
  • Page 71 Memo...
  • Page 72 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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