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en Troubleshooting
Fault
"E:30/-20"
All other error codes.
The appliance is not
working.
The programme does
not start.
46
Cause and troubleshooting
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into compartment II (not for outdoor clothing,
sportswear or items stuffed with down).
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
Drum cleaning is required.
→ "Cleaning the drum", Page 39
▶
Detergent dosage is too high.
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
▶
is operating.
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 54
Malfunction
Switch the appliance off and then on again.
1.
If the message appears again, disconnect the appli-
2.
ance from the power supply for at least 30 seconds
by pulling out the plug or by switching off the relev-
ant circuit breaker in the fuse box.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales
3.
service. Please specify the exact error message
when calling.
→ "Customer Service", Page 54
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your room or other
▶
appliances are working.
There is a software fault.
has not been pressed.
Press
.
▶
Door is not closed.
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