Epson ET-L15150 Series User Manual

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User's Guide

Printing

Copying

Scanning

Faxing

Maintaining the Printer

Solving Problems

NPD6221-01 EN

Table of Contents

Summary of Contents for Epson ET-L15150 Series

Page 1 User's Guide Printing Copying Scanning Faxing Maintaining the Printer Solving Problems NPD6221-01 EN...
Page 2: Table Of Contents
Guide to the Network Icon....25 Registering to Epson Connect Service from Menu Screen Configuration....26 the Control Panel.
Page 3 Copying Multiple Originals onto One Sheet..86 Faxing Copying in Page Order....87 Before Using Fax Features....110 Copying Originals Using Good Quality.
Page 4 Replacing a Maintenance Box....241 Maintaining the Printer Printing, Copying, Scanning, and Faxing Checking the Status of Consumables... 150 Quality is Poor.
Page 5 Interface Specifications....338 Contacting Epson Support....463 Network Specifications.
Page 6 Guide to This Manual Introduction to the Manuals......... . . 7 Searching for Information.
Page 7: Guide To This Manual
Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
Page 8: Printing Only The Pages You Need
Guide to This Manual > > About This Manual Marks and Symbols Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
Page 9: Notes On Screenshots And Illustrations
Guide to This Manual > > About This Manual Operating System References Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. Related Information & Links to related sections. Notes on Screenshots and Illustrations ❏...
Page 10: Trademarks
EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright ©...
Page 11: Copyright
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 12: Important Instructions
Important Instructions Safety Instructions..........13 Printer Advisories and Warnings.
Page 13: Safety Instructions
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Page 14: Safety Instructions For Ink
Important Instructions > > Printer Advisories and Warnings Advisories and Warnings for Setting Up the Printer Safety Instructions for Ink ❏ Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink bottle caps.
Page 15: Advisories And Warnings For Using The Printer
Important Instructions > > … Printer Advisories and Warnings Advisories and Warnings for Using the Printer with ❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources. Related Information “Installation Location and Space”...
Page 16: Advisories And Warnings For Transporting Or Storing The Printer
Important Instructions > Protecting Your Personal Information Advisories and Warnings for Transporting or Storing the Printer ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Before transporting the printer, make sure that the transportation lock is set to the locked (Transport) position and that the print head is in the home (far right) position.
Page 17: Part Names And Functions
Part Names and Functions Front............18 Inside.
Page 18: Front
Part Names and Functions > Front Front ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals. ADF input tray Feeds originals automatically. ADF document support Supports originals larger than legal size paper.
Page 19 Part Names and Functions > Front Paper tray Loads all paper types supported by the printer. Output tray Holds the ejected paper. When you start printing, this tray is ejected to fit the paper size automatically. To store the tray, push it manually or select on the control panel.
Page 20: Inside
Part Names and Functions > Inside Inside Maintenance box cover Open when replacing the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing. Scanner unit Scans placed originals. Open to remove jammed paper. This unit should usually be kept closed.
Page 21: Rear
Part Names and Functions > Rear Rear Rear cover Remove when removing jammed paper. AC inlet Connects the power cord. LINE port Connects a phone line. USB port Connects a USB cable to connect with a computer. LAN port Connects a LAN cable. EXT.
Page 22: Guide To The Control Panel
Guide to the Control Panel Control Panel........... . . 23 Home Screen Configuration.
Page 23: Control Panel
Guide to the Control Panel > Control Panel Control Panel Turns the printer on or off. Unplug the power cord when the power light is off. Displays the home screen. Displays the Help screen. You can check solutions to problems from here. Pauses the current printing job and allows you to interrupt another job.
Page 24: Home Screen Configuration
Guide to the Control Panel > Home Screen Configuration Home Screen Configuration Displays the Printer Status screen. You can check the approximate service life of the maintenance box. Displays the network connection status. See the following for more details. “Guide to the Network Icon” on page 25 Displays the Device Sound Settings screen.
Page 25: Guide To The Network Icon
Guide to the Control Panel > > Home Screen Configuration Guide to the Network Icon Displays each menu. ❏ Copy Allows you to copy documents. ❏ Scan Allows you to scan documents and save them to a memory device or a computer. ❏...
Page 26: Menu Screen Configuration
Guide to the Control Panel > Menu Screen Configuration Menu Screen Configuration Returns to the previous screen. Switches the list of settings using the tabs. The Basic Settings tab displays frequently used items. The Advanced tab displays other items that you can set as necessary. Displays the list of setting items.
Page 27: Job/Status Screen Configuration
Guide to the Control Panel > Job/Status Screen Configuration Job/Status Screen Configuration Press the button to display the Job/Status menu. You can check the status of the printer or the jobs. Switches the displayed lists. Filter the jobs by functional. When Active is selected, displays the list of ongoing jobs and jobs waiting to be processed.
Page 28: Entering Characters
Guide to the Control Panel > Viewing Animations Entering Characters You can enter characters and symbols by using on-screen keyboard when you make network settings, and so on. Indicates the character count. Moves the cursor to the input position. Switches between upper case and lower case or numbers and symbols. Switches the character type.
Page 29 Guide to the Control Panel > Viewing Animations ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation. Note that the animation depends on the printer model.
Page 30: Loading Papers
Loading Papers Paper Handling Precautions......... . 31 Paper Size and Type Settings.
Page 31: Paper Handling Precautions
Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
Page 32: List Of Paper Type
Media Type Control Panel Printer Driver Epson Business Paper Plain paper Plain paper Epson Bright White Ink Jet Paper Epson Bright White Paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem. Glossy...
Page 33: Loading Pre-Punched Paper
Loading Papers > > Loading Paper Loading Pre-punched Paper Select , and then select How To > Load paper. Select the paper type and paper source you want to use to display the animations. Select Finish to close the animation screen. Loading Pre-punched Paper Load a single sheet of pre-punched paper in the paper tray.
Page 34: Loading Long Papers
Loading Papers > > Loading Paper Loading Long Papers Loading Long Papers ❏ Paper tray Load long paper in the paper tray by allowing the leading edge of the paper to roll over. Select User-Defined as the paper size setting. ❏...
Page 35: Placing Originals
Placing Originals Originals that are not Supported by the ADF......36 Detecting the Original Size Automatically.
Page 36: Originals That Are Not Supported By The Adf
Placing Originals > Detecting the Original Size Automatically Originals that are not Supported by the ADF Important: Do not feed photographs or valuable original artwork into the ADF. Misfeeding may wrinkle or damage the original. Scan these documents on the scanner glass instead. To prevent paper jams, avoid placing the following originals in the ADF.
Page 37: Placing Originals
Placing Originals > Placing Originals Placing Originals You can place the originals by referring to the animations displayed on the printer's LCD screen. Select , and then select How To > Place Originals. Select the method of placing originals that you want to view. Select Finish to close the animation screen.
Page 38 Placing Originals > Placing Originals When using the ADF Important: ❏ Do not load originals above the line just under the triangle symbol inside the ADFedge guide. ❏ Do not add originals while scanning. Note: ❏ You can place A4 size originals with the long edge facing toward the ADF. ❏...
Page 39: Inserting And Removing A Memory Device
Inserting and Removing a Memory Device Inserting an External USB Device........40 Removing an External USB Device.
Page 40: Inserting An External Usb Device
Inserting and Removing a Memory Device > Sharing Data on a Memory Device Inserting an External USB Device Insert an external USB device into the external interface USB port. Related Information “Memory Device Specifications” on page 340 & Removing an External USB Device Remove the external USB device.
Page 41 Inserting and Removing a Memory Device > Sharing Data on a Memory Device Important: When sharing a memory device inserted in the printer between computers connected by USB or over a network, write access is only allowed to the computers that are connected by the method you selected on the printer. To write to the memory device, enter Settings >...
Page 42: Printing
Printing Printing Documents..........43 Printing on Envelopes.
Page 43: Printing Documents
Printing > > Printing Documents Printing from a Computer - Windows Printing Documents Printing from a Computer - Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Printing Using Easy Settings Note: Operations may differ depending on the application.
Page 44 Printing > > Printing Documents Printing from a Computer - Windows 6. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help. ❏...
Page 45 Printing > > Printing Documents Printing from a Computer - Windows Orientation: Select the orientation you want to use to print. Paper Type: Select the type of paper on which you print. Quality: Select the pint quality you want to use for printing. Available settings depend on the paper type you select.
Page 46 Printing > > Printing Documents Printing from a Computer - Windows Show Settings/Hide Settings: Displays a list of items currently set on the Main and More Options tabs. You can show or hide the current setting list screen. Restore Defaults: Return all settings to their factory default values.
Page 47 Printing > > Printing Documents Printing from a Computer - Windows Custom: Adjusts the colors of images automatically. Clicking Advanced opens the Color Correction screen where you can select a detailed method of color correction. Click Image Options to enable Color Universal Print, Fix Red-Eye, and sharpen printing for thin lines. Watermark Features: Allows you to make settings for anti-copy patterns, watermarks, or headers and footers.
Page 48 Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Monitor 3: Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the consumables. Monitoring Preferences: Allows you to make settings for items on the EPSON Status Monitor 3 window.
Page 49 Printing from a Computer - Windows Software Update: Starts EPSON Software Updater to check for the latest version of applications on the Internet. Technical Support: If the manual is installed on your computer, the manual is displayed. If it is not installed, you can connect to the Epson Web site to check the manual and available technical support.
Page 50 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 51 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 52 Printing > > Printing Documents Printing from a Computer - Windows 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. “Main Tab” on page 44 “More Options Tab” on page 46 6.
Page 53 Printing > > Printing Documents Printing from a Computer - Windows Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. Note: This feature is not available with borderless printing. 1.
Page 54 Printing > > Printing Documents Printing from a Computer - Windows Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. 1. On the printer driver's More Options tab, select the document size from the Document Size setting. 2.
Page 55 Printing > > Printing Documents Printing from a Computer - Windows Note: This feature is not available with borderless printing. 1. On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting.
Page 56 Printing > > Printing Documents Printing from a Computer - Windows 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2.
Page 57 Printing > > Printing Documents Printing from a Computer - Windows 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5.
Page 58 Printing > > Printing Documents Printing from a Computer - Windows 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Page 59 Printing > > Printing Documents Printing from a Computer - Windows 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Page 60 Printing > > Printing Documents Printing from a Computer - Windows 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. 1.
Page 61 Printing > > Printing Documents Printing from a Computer - Windows 3. Set the other items on the Main and More Options tabs as necessary, and then click OK. “Main Tab” on page 44 “More Options Tab” on page 46 4.
Page 62 Printing > > Printing Documents Printing from a Computer - Windows “Printing Using Easy Settings” on page 43 & Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel.
Page 63 Printing > > Printing Documents Printing from a Computer - Windows Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. 1.
Page 64 Printing > > Printing Documents Printing from a Computer - Windows ❏ Paper Type: Plain paper, Copy paper, Letterhead, Recycled paper, Colored paper, Preprinted paper, High quality plain paper ❏ Quality: Standard or a higher quality ❏ Print Color:Color ❏ Applications: Microsoft® Office 2007 or later ❏...
Page 65 Printing > > Printing Documents Printing from a Computer - Windows 1. On the printer driver's More Options tab, select the method of color correction from the Color Correction setting. ❏ AutomaticThis setting automatically adjusts the tone to match the paper type and print quality settings. ❏...
Page 66: Printing From A Computer - Mac Os
You can use this feature under the following conditions. ❏ Paper Type: Plain paper, Copy paper, Letterhead, Recycled, Color, Preprinted, High Quality Plain Paper, Thick paper, Epson Photo Quality Ink Jet, Epson Matte, or Envelope ❏ Quality: Standard 1. On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.
Page 67 If the Print Settings menu is not displayed on macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, the Epson printer driver has not been installed correctly. Enable it from the following menu.
Page 68 Inverts an image to print as it would appear in a mirror. Menu Options for Color Matching ColorSync/EPSON Color Controls Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color.
Page 69 Printing > > Printing Documents Printing from a Computer - Mac OS Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets. Pages to Print Select to print only odd pages or even pages. Page Order Select to print from the top or the last page.
Page 70 Printing > > Printing Documents Printing from a Computer - Mac OS Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts the image so that it prints as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually.
Page 71 Printing > > Printing Documents Printing from a Computer - Mac OS The next time you want to print using the same settings, select the registered preset name from the Presets. Related Information “Loading Paper” on page 32 & “Printing Using Easy Settings” on page 66 &...
Page 72 Printing > > Printing Documents Printing from a Computer - Mac OS “Printing Using Easy Settings” on page 66 & Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. 1. Select Layout from the pop-up menu. 2.
Page 73 Printing > > Printing Documents Printing from a Computer - Mac OS 2. Select Paper Handling from the pop-up menu. 3. Select Scale to fit paper size. 4. Select the paper size you loaded in the printer as the Destination Paper Size setting. 5.
Page 74: Printing Documents From Smart Devices (Ios)
If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance. 1. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. 2. Select Color Options from the pop-up menu, and then select one of the available options.
Page 75 > > Printing Documents Printing Documents from Smart Devices (iOS) 2. If Epson iPrint is not installed, install it. “Installing Epson iPrint” on page 304 3. Connect your smart device to the wireless router. 4. Start Epson iPrint. 5. Tap Document on the home screen.
Page 76: Printing Documents From Smart Devices (Android)
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
Page 77: Printing On Envelopes
Printing > > Printing on Envelopes Printing on Envelopes from a Computer (Mac OS) 5. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen. Note: If you do not see your printer, tap All Printers and select your printer. Printing on Envelopes Printing on Envelopes from a Computer (Windows) 1.
Page 78: Printing Photos
Printing > > Printing Photos Printing JPEG Files from a Memory Device Printing Photos Printing JPEG Files from a Memory Device You can print JPEG files from a memory device connected to the printer. 1. Connect the memory device to the printer's external interface USB port. “Inserting an External USB Device”...
Page 79: Printing Tiff Files From A Memory Device
Printing > > Printing Photos Printing TIFF Files from a Memory Device ❏ Fix Photo Select this mode to improve the brightness, contrast, and saturation of the photo automatically. To turn off automatic improvement, select Enhance Off. ❏ Fix Red-Eye Select On to automatically fix the red-eye effect in photos.
Page 80: Printing Web Pages
Select the format of the date the photo was taken or saved. The date is not printed for some layouts. Printing Web Pages Printing Web Pages from a Computer Epson Photo+ allows you to display web pages, crop the specified area, and then edit and print them. See the application’s help for details. Printing Web Pages from Smart Devices Note: Operations may differ depending on the device.
Page 81: Printing Using A Cloud Service
Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smart phone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect.
Page 82 Printing Using a Cloud Service Registering to Epson Connect Service from the Control Panel 2. Select General Settings > Web Service Settings > Epson Connect Services > Unregister to print the registration sheet. 3. Follow the instructions on the registration sheet to register the printer.
Page 83: Copying
Copying Available Copying Methods......... . . 84 Basic Menu Options for Copying.
Page 84: Available Copying Methods
Copying > > Available Copying Methods Copying on 2-Sides Available Copying Methods Place the originals on the scanner glass or the ADF, and then select the Copy menu on the home screen. Copying Originals You can copy the originals of fixed size or custom size by color or monochrome. 1.
Page 85: Copying By Enlarging Or Reducing
Copying > > Available Copying Methods Copying by Enlarging or Reducing 1. Place all originals face up in the ADF. Important: If you want to copy originals that are not supported by the ADF, use the scanner glass. “Originals that are not Supported by the ADF” on page 36 Note: You can also place the originals on the scanner glass.
Page 86: Copying Multiple Originals Onto One Sheet
Copying > > Available Copying Methods Copying Multiple Originals onto One Sheet Copying Multiple Originals onto One Sheet You can copy the multiple originals onto a single sheet. 1. Place all originals face up in the ADF. Place them in the direction shown in the illustration. ❏...
Page 87: Copying In Page Order
Copying > > Available Copying Methods Copying Originals Using Good Quality 4. Specify the layout order and the original orientation. 5. Tap Copying in Page Order When making multiple copies of a multi-page document, you can discharge one copy at a time in page order. 1.
Page 88: Copying Id Card
Copying > > Available Copying Methods Copying Books Copying ID card Scans both sides of an ID card and copies onto one side of a paper. 1. Place the originals. “Placing Originals” on page 37 2. Select Copy on the home screen. 3.
Page 89: Basic Menu Options For Copying
Copying > Basic Menu Options for Copying 5. Tap Basic Menu Options for Copying Note: The items may not be available depending on other settings you made. Color Mode: Select whether to copy in color or in monochrome. ❏ B&W Copies the original in black and white (monochrome).
Page 90: Original Type
Copying > Advanced Menu Options for Copying ❏ Actual Size Copies at 100 % magnification. ❏ A3→A4 and others Automatically enlarges or reduces the original to fit to a specific paper size. Original Type: Select the type of your original. Copies in optimal quality to match the type of original. 2-Sided: Select 2-sided layout.
Page 91: Finishing
Copying > Advanced Menu Options for Copying Finishing: Select how to eject the paper for multiple copies of multiple originals. ❏ Group (Same Pages) Copies the originals by page as a group. ❏ Collate (Page Order) Copies the originals collated in order and sorted into sets. Mixed Size Originals: You can place the following combination of sizes in the ADF at the same time.
Page 92: Binding Margin
Copying > Advanced Menu Options for Copying ❏ Hue Regulation Adjust the color tone of the skin. Tap + to make it cold (increase green) and tap - to make it warm (increase red). ❏ Remove Background Adjust the density of the background color. Tap + to make it bright (white) and tap - to make it dark (black).
Page 93: Scanning
Scanning Available Scanning Methods......... . 94 Scanning Originals to a Network Folder.
Page 94: Available Scanning Methods
Scanning Directly from Smart Devices You can save scanned images directly to a smart device such as a smart phone or tablet by using the Epson iPrint application on the smart device. “Scanning Originals to a Smart Device” on page 107 Scanning Originals to a Network Folder Check the following before scanning.
Page 95: Destination Menu Options For Scanning To A Folder
Scanning > > Scanning Originals to a Network Folder Destination Menu Options for Scanning to a Folder Note: Make sure the printer's Date/Time and Time Difference settings are correct. Access the menus from Settings > General Settings > Basic Settings > Date/Time Settings. 1.
Page 96: Scan Menu Options For Scanning To A Folder
Scanning > > Scanning Originals to a Network Folder Scan Menu Options for Scanning to a Folder You can search for a contact from the contacts list. Enter the search keyword into the box at the top of the screen. Scan Menu Options for Scanning to a Folder Note: The items may not be available depending on other settings you made.
Page 97: Scanning Originals To An Email
Scanning > Scanning Originals to an Email Mixed Size Originals: You can place the following combination of sizes in the ADF at the same time. A3 and A4; B4 and B5. When using these combinations, originals are scanned at the actual size of the originals. Place your originals by aligning the width of the originals as shown below.
Page 98: Recipient Menu Options For Scanning To An Email
Scanning > > Scanning Originals to an Email Scan Menu Options for Scanning to an Email ❏ Make sure the printer's Date/Time and Time Difference settings are correct. Access the menus from Settings > General Settings > Basic Settings > Date/Time Settings. 1.
Page 99 Scanning > > Scanning Originals to an Email Scan Menu Options for Scanning to an Email File Format: Select the format in which to save the scanned image. When you select PDF, PDF/A, or TIFF as the file format, select whether to save all originals as one file (multi-page) or save each original separately (single page).
Page 100 Scanning > > Scanning Originals to an Email Scan Menu Options for Scanning to an Email Remove Shadow: Remove the shadows of the original that appear in the scanned image. ❏ Surround: Remove the shadows at the edge of the original. ❏...
Page 101: Scanning Originals To A Computer
❏ 2-Sided: Scan both sides of the original. ❏ Scan Size: Select the scan size. 5. Tap When using Windows 7 or later, or OS X El Capitan or later: Epson ScanSmart automatically starts on your computer, and scanning starts. Note: ❏...
Page 102: Basic Menu Options For Scanning To A Memory Device
Scanning > > Scanning Originals to a Memory Device Basic Menu Options for Scanning to a Memory Device 2. Insert a memory device into the printer. “Inserting an External USB Device” on page 40 3. Select Scan > Memory Device on the control panel. 4.
Page 103: Advanced Menu Options For Scanning To A Memory Device
Scanning > > Scanning Originals to a Memory Device Advanced Menu Options for Scanning to a Memory Device ❏ Orientation (Original): Select the orientation of the original. Original Type: Select the type of your original. Advanced Menu Options for Scanning to a Memory Device Note: The items may not be available depending on other settings you made.
Page 104: Scanning Originals To The Cloud
Add the date to the file name. ❏ Add Time: Add the time to the file name. Scanning Originals to the Cloud Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) 1.
Page 105: Advanced Menu Options For Scanning To The Cloud
Scanning > Scanning Using WSD ❏ Binding(Original): Select the binding direction of the original. Scan Area: Select the scan area. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original): Select the orientation of the original. Advanced Menu Options for Scanning to the Cloud Note: The items may not be available depending on other settings you made.
Page 106: Setting Up A Wsd Port
Scanning > > Scanning Using WSD Setting Up a WSD Port 1. Place the originals. “Placing Originals” on page 37 2. Select Scan > WSD on the control panel. 3. Select a computer. 4. Tap Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7/Windows Vista.
Page 107: Scanning Originals To A Smart Device
Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
Page 108 Scanning > Scanning Originals to a Smart Device 2. Start Epson iPrint. 3. Tap Scan on the home screen. 4. Tap Scan. Note: You can set the scan settings. Tap the icon at the top-right of the screen. Scanning starts.
Page 109: Faxing
Faxing Before Using Fax Features......... . . 110 Overview of this Printer's Fax Features.
Page 110: Before Using Fax Features
Faxing > > Overview of this Printer's Fax Features Feature: Sending Faxes Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if necessary) the phone machine are connected correctly ❏...
Page 111: Feature: Receiving Faxes
Faxing > > Overview of this Printer's Fax Features Feature: Receiving Faxes Scan Settings when Sending a Fax You can select items such as Resolution or Original Size (Glass) when sending faxes. “Scan Settings:” on page 129 Using Fax Send Settings when Sending a Fax You can use Fax Send Settings such as Direct Send (to send a large document stably) or Backup when normal sending fails.
Page 112 Faxing > > Overview of this Printer's Fax Features Feature: Receiving Faxes “Basic Settings” on page 317 “Making Settings When You Connect a Phone Device” on page 399 Destinations of Received Faxes ❏ Output without conditions: Received faxes are printed unconditionally by default. You can set up destinations for received faxes to the inbox, a computer, an external memory, emails, folders, or other faxes.
Page 113: Feature: Pc-Fax Send/Receive (Windows/Mac Os)
Faxing > > Overview of this Printer's Fax Features Feature: Status or Logs for Fax Jobs Feature: PC-FAX Send/Receive (Windows/Mac OS) PC-FAX Send You can send faxes from a computer. “PC to FAX Function:” on page 319 “Software for Faxing” on page 305 “Sending a Fax from a Computer”...
Page 114: Feature: Fax Box
Faxing > > Overview of this Printer's Fax Features Features: Other Useful Features You can check the fax jobs in progress or check the job history. “Checking the Status or Logs for Fax Jobs” on page 139 Feature: Fax Box Inbox and confidential boxes “Inbox/Confidential”...
Page 115: Sending Faxes Using The Printer
Faxing > > Sending Faxes Using the Printer Selecting Recipients Receiving Faxes After Dialing “Receiving Faxes by Making a Phone Call” on page 124 “Polling Receive:” on page 132 Regarding Sending Faxes “Quick Operation Button 1, Quick Operation Button 2, Quick Operation Button 3:” on page 317 “Quick Operation Button:”...
Page 116: Various Ways Of Sending Faxes
Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes Entering Fax Number Manually Select Keypad, enter a fax number on the screen displayed, and then tap OK. - To add a pause (pause for three seconds during dialing), enter a hyphen(-). - If you have set an external access code in Line Type, enter "#"...
Page 117 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes 5. Tap on the fax top screen to scan, check the scanned document image. 6. Select Start Sending. Otherwise, select Cancel : Moves the screen in the direction of the arrows. : Reduces or enlarges.
Page 118 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes 2. Select Fax on the home screen. 3. Make necessary settings on theFax Settings. “Fax Settings” on page 129 4. When you hear a fax tone, tap , and then hang up the handset.
Page 119 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes Registering a Bulletin Board Box You must register a bulletin board box for storing a document beforehand. Follow the steps below to register the box. 1. Select Fax Box > Polling Send/Board from the home screen. 2.
Page 120 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes Sending Many Pages of a Monochrome Document (Direct Send) When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory. Therefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer performs scanning and sending simultaneously.
Page 121 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes Sending Different Size Documents Using ADF (Continuous Scan(ADF)) Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document at their original sizes.
Page 122 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes Sending the Same Documents Multiple Times Related Information “Storing a Fax Without Specifying a Recipient (Store Fax Data)” on page 122 & “Sending Faxes Using the Stored Document Feature” on page 122 &...
Page 123: Receiving Faxes On The Printer
Faxing > > Receiving Faxes on the Printer Receiving Incoming Faxes Receiving Faxes on the Printer If the printer is connected to the phone line and basic settings have been completed using the Fax Setting Wizard, you can receive faxes. There are two ways of receiving faxes.
Page 124: Receiving Faxes By Making A Phone Call
Faxing > > Receiving Faxes on the Printer Receiving Faxes by Making a Phone Call ❏ If the ringing is for a voice call: You can answer the phone as normal. Receiving Faxes Using only the Connected Telephone When Remote Receive is set, you can receive faxes by simply entering the Start Code. When the telephone rings, pick up the handset.
Page 125 Faxing > > Receiving Faxes on the Printer Receiving Faxes by Making a Phone Call “Receiving Faxes by Polling (Polling Receive)” on page 125 & “Receiving Faxes from a Board with a Subaddress (SEP) and Password (PWD) (Polling Receive)” on page 126 &...
Page 126: Saving And Forwarding Received Faxes
Faxing > > Receiving Faxes on the Printer Saving and Forwarding Received Faxes 7. Tap Related Information “Polling Receive:” on page 132 & Receiving Faxes from a Board with a Subaddress (SEP) and Password (PWD) (Polling Receive) By dialing to a sender, you can receive faxes from a board stored on sender's fax machine with a subaddress (SEP) and password (PWD) feature.
Page 127: Viewing Received Faxes Saved In The Printer On The Lcd Screen
Faxing > > Receiving Faxes on the Printer Viewing Received Faxes Saved in the Printer on the LCD Screen Saving and/or Forwarding Received Faxes to Destinations Other than the Printer The following can be set as destinations. ❏ Computer (PC-FAX reception) ❏...
Page 128: Menu Options For Faxing
Faxing > > Menu Options for Faxing Recipient 1. Select Fax Box on the home screen. Note: When there are received faxes that have not been read, the number of unread documents is displayed on the on the home screen. 2.
Page 129: Fax Settings
Faxing > > Menu Options for Faxing Fax Settings Contacts: Select a recipient from the contacts list. You can also add or edit a contact. Recent: Select a recipient from the sent fax history. You can also add the recipient to the contacts list. Fax Settings Select the menus on the control panel as described below.
Page 130 Faxing > > Menu Options for Faxing Fax Settings Color Mode: Select whether to scan in color or in monochrome. Fax Send Settings: Direct Send: Sends a monochrome fax while scanning the originals. Since scanned originals are not stored temporarily in the printer's memory even when sending a large volume of pages, you can avoid printer errors due to a lack of memory.
Page 131: More
Faxing > > Menu Options for Faxing More When Attach Fax image to report has been set in Settings > General Settings > Fax Settings > Report Settings, the fax with an error is also printed with the report. Backup: Saves a backup of the sent fax that is scanned and saved to the printer's memory automatically.
Page 132 Faxing > > Menu Options for Faxing More Protocol Trace: Prints a detailed report for the previous fax that was sent or received. Extended Fax: Polling Receive: When this is set to On and you call the sender's fax number, you can receive documents from the sender's fax machine.
Page 133: Menu Options For Fax Box
Faxing > > Menu Options for Fax Box Inbox/Confidential Menu Options for Fax Box Inbox/Confidential You can find Inbox/Confidential in Fax Box on the home screen. Inbox and Confidential Boxes Inbox and confidential boxes are in Fax Box > Inbox/Confidential. You can save up to 100 documents in the inbox and the confidential box in total.
Page 134: Stored Documents
Faxing > > Menu Options for Fax Box Stored Documents: Save All to Memory Device: This is displayed only when there are stored faxes in the box. Saves all faxes to external memory devices in the box. Selecting On in Delete When Complete deletes all documents when saving is complete.
Page 135: Polling Send/Board
Faxing > > Menu Options for Fax Box Polling Send/Board To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display the icons. (Preview menu) ❏ Save to Memory Device ❏ Forward(Email) ❏...
Page 136 Faxing > > Menu Options for Fax Box Polling Send/Board Polling Send: You can find Polling Send in Fax Box > Polling Send/Board. Polling Send Box: Displays the setting items and values in Settings in (Menu). Add Document: Displays the screen for the Fax > Fax Settings tab. Tapping on the screen starts scanning documents to store them in the box.
Page 137 Faxing > > Menu Options for Fax Box Polling Send/Board ❏ Notify Send Result: When Email Notifications is set to On, the printer sends a notification to the destination specified in Recipient when a request to send the document (Polling Send) is completed.
Page 138 Faxing > > Menu Options for Fax Box Polling Send/Board (Registered Bulletin Board Name) Displays the setting values of the items in Settings in (Menu). Add Document: Displays the screen for the Fax > Fax Settings tab. Tapping on the screen starts scanning documents to store them in the box.
Page 139: Checking The Status Or Logs For Fax Jobs
Faxing > > … Checking the Status or Logs for Fax Jobs Displaying Information when Received Faxes are Unprocessed (Unr Delete Box: This item is displayed only when you select a confidential box and select Box Menu. Clears the current settings for Confidential Boxes and deletes all stored documents. Related Information “Unregistered Bulletin Board:”...
Page 140: Checking Fax Jobs In Progress
Faxing > > Checking the Status or Logs for Fax Jobs Checking the Fax Job History : When you have not set any of the fax save/forward settings, or when you have set to print received documents while saving them to an external memory device or a computer. : When you have set to save documents that could not be forwarded in the inbox, there are unread documents that failed to be forwarded in the inbox.
Page 141: Reprinting Received Documents
❏ If the FAX Utility is not installed, use one of the following methods and install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) “Application for Updating Software and Firmware (EPSON Software Updater)” on page 309 ❏ Using the disc supplied with your printer. (Windows users Only ) Related Information “Enabling Sending Faxes from a Computer”...
Page 142: Sending Documents Created Using An Application (Windows)
Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Windows) Sending Documents Created Using an Application (Windows) By selecting a printer fax from the Print menu of an application like Microsoft Word or Excel, you can directly transmit data such as documents, drawings, and tables you have created, with a cover sheet.
Page 143 Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Windows) ❏ Selecting a recipient (name, fax number and so on) from the contacts on the printer: If the recipient is saved in the contacts on the printer, do the steps below. Click the Contacts on Printer tab.
Page 144: Sending Documents Created Using An Application (Mac Os)
Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Mac OS) Note: ❏ To stop transmitting, select the data, and click Cancel . You can also cancel using the printer's control panel. ❏ If an error occurs during transmission, the Communication error window appears. Check the error information and retransmit.
Page 145: Receiving Faxes On A Computer
❏ If the FAX Utility is not installed, use one of the following methods and install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) “Application for Updating Software and Firmware (EPSON Software Updater)” on page 309 ❏ Using the disc supplied with your printer. (Windows users Only ) Important: ❏...
Page 146: Saving Incoming Faxes On A Computer
Faxing > > Receiving Faxes on a Computer Checking for New Faxes (Windows) Related Information “Receiving Incoming Faxes” on page 123 & Saving Incoming Faxes on a Computer You can make settings to save incoming faxes on a computer by using the FAX Utility. Install the FAX Utility on the computer in advance.
Page 147: Checking For New Faxes (Mac Os)
Faxing > > Receiving Faxes on a Computer Checking for New Faxes (Mac OS) Using the Fax Icon on the Task Bar (Windows) You can check for new faxes and the operation status by using the fax icon displayed on the Windows taskbar. 1.
Page 148 Faxing > > Receiving Faxes on a Computer Checking for New Faxes (Mac OS) ❏ Notification that new faxes have been received Select the Notify me of new faxes via a dock icon in the Fax Receive Monitor > Preferences in the FAX Utility, the fax receive monitor icon on the Dock jumps to notify you that new faxes have arrived.
Page 149: Maintaining The Printer
Maintaining the Printer Checking the Status of Consumables........150 Improving Print, Copy, Scan, and Fax Quality.
Page 150: Checking The Status Of Consumables
Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Adjusting the Print Quality Checking the Status of Consumables You can check the approximate service life of the maintenance box from the control panel. Press the button, and then select Printer Status. You can check the approximate ink levels and the approximate service life of the maintenance box from the computer.
Page 151: Checking And Cleaning The Print Head
Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Checking and Cleaning the Print Head 5. Follow the on-screen instructions to print the patterns for print head alignment, and then align the print head. ❏ This pattern allows you to perform alignment if vertical ruled lines appear misaligned or your printouts look blurry.
Page 152 Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Checking and Cleaning the Print Head Important: ❏ Do not open the scanner unit or turn off the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print.
Page 153: Running Power Cleaning
Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Running Power Cleaning Important: If print quality has not improved after repeating nozzle check and head cleaning 3 times, wait for at least 12 hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend turning off the printer by using the button.
Page 154 If print quality has not improved after running Power Cleaning, wait for at least 12 hours without printing, and then print the nozzle check pattern again. Run Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Running Power Cleaning (Windows) 1.
Page 155: Preventing Nozzle Clogging
If print quality has not improved after running Power Cleaning, wait for at least 12 hours without printing, and then print the nozzle check pattern again. Run Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Preventing nozzle clogging Always use the power button when turning the printer on and off.
Page 156: Cleaning The Scanner Glass And Document Mat
Maintaining the Printer > > … Improving Print, Copy, Scan, and Fax Quality Cleaning the Scanner Glass and Doc 3. Select the paper source, load A4-size plain paper in the paper source you selected, and then follow the on- screen instructions to clean the paper path. “Loading Paper”...
Page 157 Maintaining the Printer > > … Improving Print, Copy, Scan, and Fax Quality Cleaning the Scanner Glass and Doc 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
Page 158: Cleaning The Adf
Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the ADF Cleaning the ADF When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly, clean the ADF. Important: Never use alcohol or thinner to clean the printer.
Page 159 Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the ADF 3. Close the ADF cover, and then open the document cover. 4. Clean the part that is shown in the illustration. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
Page 160: Cleaning The Printer
Maintaining the Printer > Cleaning Spilled ink Cleaning the Printer If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean, and moist cloth. If you cannot remove the dirt, try cleaning with a soft, clean, and moist cloth moistened with a mild detergent. Important: ❏...
Page 161: Checking The Total Number Of Pages Fed Through The Printer
Maintaining the Printer > > … Checking the Total Number of Pages Fed Through the Printer Checking the Total ❏ If ink adheres to the area around the tank, wipe it off using a napless, clean cloth or cotton swab. ❏...
Page 162: Saving Power
Maintaining the Printer > > … Installing or Uninstalling Applications Separately Installing the Applications Separ Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please consider the environment before making any change.
Page 163 & Checking if a genuine Epson printer driver is installed - Windows You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to...
Page 164 ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Applications Separately”...
Page 165: Adding The Printer (For Mac Os Only)
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Applications Separately”...
Page 166 3. To uninstall the printer driver or PC-FAX driver, select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller.
Page 167: Updating Applications And Firmware
Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Related Information “Application for Updating Software and Firmware (EPSON Software Updater)”...
Page 168 You can also update the firmware using Epson Device Admin. You can visually confirm the firmware information on the device list. It is useful when you want to update multiple devices' firmware. See the Epson Device Admin guide or help for more details.
Page 169: Transporting And Storing The Printer
Maintaining the Printer > Transporting and Storing the Printer Transporting and Storing the Printer When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the printer. 1. Turn off the printer by pressing the button.
Page 170 Maintaining the Printer > Transporting and Storing the Printer If the print head is not in the position shown below, move it by hand. 9. Secure the print head to the case with tape.
Page 171 Maintaining the Printer > Transporting and Storing the Printer 10. Close the scanner unit. 11. Make sure you install the ink tank cap securely onto the ink tank. 12. Close the ink tank cover securely.
Page 172 Maintaining the Printer > Transporting and Storing the Printer 13. Prepare to pack the printer as shown below. 14. Place the printer in the plastic bag and fold it closed. 15. Pack the printer in its box using the protective materials.
Page 173 Maintaining the Printer > Transporting and Storing the Printer Important: ❏ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury. ❏ Because this printer is heavy, it should always be carried by two or more people when unpacking and transporting.
Page 174 Maintaining the Printer > Transporting and Storing the Printer Important: ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the bottle, for example, putting the bottle in a bag.
Page 175: Solving Problems
Solving Problems The Printer Does Not Work as Expected....... . . 176 A Message is Displayed on the LCD Screen.
Page 176: The Printer Does Not Work As Expected
Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly The Printer Does Not Work as Expected The Printer Does Not Turn On or Off Power Does Not Turn On The following causes can be considered. The power cord is not plugged in properly to the electrical outlet.
Page 177 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly The installation location is inappropriate. Solutions Place the printer on a flat surface and operate in the recommended environmental conditions. “Environmental Specifications” on page 342 &...
Page 178 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly “Unavailable Paper Types” on page 300 & Paper handling is inappropriate. Solutions Follow paper handling precautions. “Paper Handling Precautions” on page 31 & The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper.
Page 179 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly Paper handling is inappropriate. Solutions Follow paper handling precautions. “Paper Handling Precautions” on page 31 & The paper is moist or damp. Solutions Load new paper. Static electricity is causing sheets of paper to stick to each other.
Page 180 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly Originals that are not supported by the ADF are being used. Solutions Use originals supported by the ADF. “ADF Specifications” on page 335 & The originals are loaded incorrectly.
Page 181: Cannot Print
The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
Page 182 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
Page 183 Solving Problems > > The Printer Does Not Work as Expected Cannot Print A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the privacy separator on the wireless router.
Page 184 There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
Page 185 There is a problem with the printer's status. Solutions Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer status. If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 186 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
Page 187 Solving Problems > > The Printer Does Not Work as Expected Cannot Print printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. The printer is not connected to the network. Solutions Select Settings >...
Page 188 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
Page 189 Solving Problems > > The Printer Does Not Work as Expected Cannot Print When the remaining ink levels are displayed, a connection has been successfully established between the computer and the printer. Check the following if a connection has not been established. ❏...
Page 190 Solving Problems > > The Printer Does Not Work as Expected Cannot Print The SSIDs connected from the computer or smart device and computer are different. Solutions When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs and devices are connected to different SSIDs, you cannot connect to the wireless router.
Page 191 Solving Problems > > The Printer Does Not Work as Expected Cannot Print The device connected to the USB 3.0 port causes radio frequency interference. Solutions When you connect a device to the USB 3.0 port on a Mac, radio frequency interference may occur. Try the following if you cannot connect to wireless LAN (Wi-Fi) or if operations become unstable.
Page 192 There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
Page 193 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer. If the printer is paused, click Resume. User feature restrictions are enabled for the printer.
Page 194 The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson iPrint to check the connection status for the smart device and the printer. See the following to install Epson iPrint if it is not already installed.
Page 195 Solving Problems > > The Printer Does Not Work as Expected Cannot Print printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
Page 196 Solving Problems > > The Printer Does Not Work as Expected Cannot Print are connected to the same network, disable the privacy separator on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly assigned. Solutions If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly.
Page 197: Cannot Start Scanning
The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
Page 198 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Epson Printer Connection Checker. 2. Follow the on-screen instructions to check.
Page 199 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
Page 200 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning There is a problem with the network settings on the computer. Solutions Try accessing any website from your computer to make sure that your computer's network settings are correct.
Page 201 The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Page 202 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning ❏ The printer is not recognized over a network connection “Cannot connect to a Network” on page 189 ❏ The printer is not recognized using a USB connection “The Printer Cannot Connect by USB (Mac OS)”...
Page 203 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices.
Page 204 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning See the following to connect the printer to the SSID. “Making Wi-Fi Settings by Entering the SSID and Password” on page 272 & The printer has been connected by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet).
Page 205 The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson iPrint to check the connection status for the smart device and the printer. See the following to install Epson iPrint if it is not already installed.
Page 206 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning ❏ The printer is not recognized over a network connection “Cannot connect to a Network” on page 194 Check the following if a connection has been established. ❏...
Page 207 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices.
Page 208 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Messages Solutions DNS error. Check DNS settings. Cannnot connect to the computer. Check the following. ❏ Make sure that the address in the contacts list on the printer and the address of the shared folder are the same.
Page 209: Cannot Send Or Receive Faxes
Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Items Operation Error Messages Logging on to the Log on to the computer with the user name and Authentication error. Check the computer the password. authentication method, authenticated account, and authenticated password.
Page 210 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Connected to a DSL phone line without DSL filter. Solutions To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL filter, or install a separate DSL filter to the line.
Page 211 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes The recipient's fax machine is not ready to receive faxes. Solutions Ask the recipient if the recipient's fax machine is ready to receive a fax. Sending a fax accidently using the subaddress feature.
Page 212 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes The Receive Mode is set to Manual, while an external phone device is connected to the printer. Solutions If an external phone device is connected to the printer to share a line with the phone and the printer, select Settings >General Settings >...
Page 213 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes The recipient's machine takes a long time to answer. Solutions If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the call ends with an error.
Page 214 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes There is dust or dirt on the scanner glass or document mat. Solutions When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or dirt from the scanner glass and document mat.
Page 215 Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
Page 216 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes ❏ The printer is recognized, but printing cannot be performed. “Cannot Print Even Though a Connection has been Established (Windows)” on page 184 Cannot connect to a Network The problem could be one of the following issues.
Page 217 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices.
Page 218 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes ❏ The communication speed becomes slow. Follow the steps below to disable IEEE802.3az for the printer and then connect. 1. Remove the Ethernet cable connected to the computer and the printer. 2.
Page 219 Make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
Page 220 Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Page 221 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Cannot connect to a Network The problem could be one of the following issues. Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network.
Page 222 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices.
Page 223 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes ❏ The communication speed becomes slow. Follow the steps below to disable IEEE802.3az for the printer and then connect. 1. Remove the Ethernet cable connected to the computer and the printer. 2.
Page 224 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes There is a problem with the USB cable or the USB inlet. Solutions If the USB cable cannot be recognized, change the port, or change the USB cable. You need to reconfigure the USB connection.
Page 225: Error Code Is Displayed On The Status Menu
Solving Problems > > The Printer Does Not Work as Expected Error Code is Displayed on the Status Menu User authentication failed when a fax is sent from a computer. Solutions Set the username and password in the printer driver. When sending a fax from a computer when the security function that allows administrators to restrict users from changing the printer's fax function is set, user authentication is performed with the username and password set in the printer driver.
Page 226 Solving Problems > > The Printer Does Not Work as Expected Error Code is Displayed on the Status Menu Code Problem Solution ❏ Make sure that the phone cable is connected The product cannot detect the dial tone. correctly and the phone line is working. ❏...
Page 227 Solving Problems > > The Printer Does Not Work as Expected Error Code is Displayed on the Status Menu Code Problem Solution ❏ Print a network connection report to check if the A communication error has occurred. printer is connected to the network. ❏...
Page 228 If you are connecting over a network, print a network connection report to check if the printer is connected to the network. ❏ Make sure that Epson Event Manager is installed on the computer. There is not enough storage space available to save Increase the storage space in the memory device.
Page 229: Cannot Operate The Printer As Expected
Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected Code Problem Solution ❏ Print a network connection report to check if the A communication error has occurred. printer is connected to the network. ❏...
Page 230 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected Quiet Mode is enabled. Solutions Disable Quiet Mode. The printing speed slows down when the printer is running in Quiet Mode. ❏ Control panel Select on the home screen, and then select Off.
Page 231 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected The screen is smeared. Solutions Turn off the printer, and then wipe the screen using a soft, dry cloth. If the screen is smeared, it may not respond.
Page 232 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected Operation Sounds Are Loud Quiet Mode is disabled. Solutions If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed. ❏...
Page 233 Cannot Operate the Printer as Expected Forgot Your Password You need help from service personnel. Solutions If you forget the administrator's password, contact Epson support. Copies are Made or Faxes are Sent Unintentionally Foreign objects are touching the optical touch panel. Solutions Select Settings >...
Page 234: A Message Is Displayed On The Lcd Screen
Epson Support. message is still displayed, contact Epson support. Printer error. Contact Epson Support. Non- The printer may be damaged. Contact Epson support or an authorised printing features are available. Epson service provider to request repairs. However, non-printing features such as scanning are available.
Page 235: Paper Gets Jammed
The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
Page 236: It Is Time To Refill The Ink
❏ Once you open an ink bottle, we recommend using it as soon as possible. ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ Do not open the ink bottle package until you are ready to fill the ink tank. The ink bottle is vacuum packed to maintain its reliability.
Page 237: Refilling The Ink Tanks
Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tanks ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the bottle, for example, putting the bottle in a bag.
Page 238 Make sure that the color of the ink tank matches the ink color that you want to refill. 6. While holding the ink bottle upright, turn the cap slowly to remove it. Important: ❏ Epson recommends the use of genuine Epson ink bottles. ❏ Be careful not to spill any ink.
Page 239 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tanks 7. Check the upper line (a) in the ink tank. 8. Align the top of the ink bottle with the filling port, and then insert it straight into the port to fill ink to the upper line.
Page 240 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tanks Important: Do not allow the top of the ink bottle to hit against any objects after removing its cap; otherwise ink may spill. 9. When you have finished refilling the ink, remove the ink bottle, and then close the ink tank cap securely. Important: Do not leave the ink bottle inserted;...
Page 241: It Is Time To Replace The Maintenance Box
Solving Problems > > It is Time to Replace the Maintenance Box Replacing a Maintenance Box Important: Even if you do not refill ink up to the upper line on the ink tank, you can continue using the printer. To keep your printer operating at its best, however, fill ink tank up to the upper line and reset the ink level immediately.
Page 242 > It is Time to Replace the Maintenance Box Replacing a Maintenance Box accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part. Note: ❏ When the maintenance box is full, you cannot print and clean the print head until it is replaced to avoid ink leakage.
Page 243: Printing, Copying, Scanning, And Faxing Quality Is Poor
Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Color Missing, Banding, or Unexpected Colors Appear in Printout The print head nozzles may be clogged. Solutions Perform a nozzle check using the Print Quality Adjustment feature to see if the print head nozzles are clogged.
Page 244 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor ❏ Windows Select High from Quality on the printer driver's Main tab. ❏ Mac OS Select Fine as Print Quality from the print dialog's Print Settings menu. The print head position is out of alignment.
Page 245 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Striped Patterns Appear The bidirectional printing setting is enabled. Solutions When printing on plain paper, disable the bidirectional setting. During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned.
Page 246 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor The print head nozzles may be clogged. Solutions Perform a nozzle check using the Print Quality Adjustment feature to see if the print head nozzles are clogged.
Page 247 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor The paper is curled. Solutions Place the paper on a flat surface to check if it is curled. If it is, flatten it. The print head is rubbing the surface of the paper. Solutions When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed.
Page 248 Color correction has been applied. Solutions When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. ❏ Control panel Change the Fix Photo setting from Auto to any other option.
Page 249 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Cannot Print Without Margins Borderless is not set in the print settings. Solutions Make borderless setting in the print settings. If you select a paper type that does not support borderless printing, you cannot select Borderless.
Page 250 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor The Position, Size, or Margins of the Printout Are Incorrect The following causes can be considered. The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper”...
Page 251 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor The computer has been manually put into the Hibernate mode or the Sleep mode while printing. Solutions Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer.
Page 252: Copy Quality Is Poor
Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor Copy Quality is Poor Color Missing, Banding, or Unexpected Colors Appear in Copies The print head nozzles may be clogged. Solutions Perform a nozzle check using the Print Quality Adjustment feature to see if the print head nozzles are clogged.
Page 253 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor Blurry Copies, Vertical Banding, or Misalignment The following causes can be considered. The print head position is out of alignment. Solutions Align the print head using the Print Quality Adjustment feature. “Adjusting the Print Quality”...
Page 254 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor Printout Comes Out as a Blank Sheet The print head nozzles may be clogged. Solutions Perform a nozzle check using the Print Quality Adjustment feature to see if the print head nozzles are clogged.
Page 255 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor The paper path is smeared. Solutions When vertical banding (horizontal to the printing direction) appears, or the paper is smeared, clean the paper path. “Cleaning the Paper Path for Ink Smears”...
Page 256 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper” on page 32 &...
Page 257 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image The following causes can be considered. The paper path is dirty. Solutions Load and eject paper without printing to clean the paper path.
Page 258 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor Moiré (Cross-Hatch) Patterns Appear in the Copied Image If the original is a printed document such as a magazine or a catalog, a dotted moiré pattern appears.
Page 259: Scanned Image Problems
Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Scanned Image Problems Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass There is dust or dirt on the originals or the scanner glass. Solutions Remove any dust or dirt that adheres to the originals, and clean the scanner glass.
Page 260 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Scanned Image Problems When scanning thin originals, images on the back may be scanned at the same time. Solutions When scanning from the scanner glass, place black paper or a desk pad over the original. “Placing Originals”...
Page 261: The Quality Of The Sent Fax Is Poor
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
Page 262 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor The Quality of the Sent Fax is Poor The original was pressed with too much force. Solutions If you press with too much force, blurring, smudges, and spots may occur. Do not press with too much force on the original or the document cover.
Page 263: Received Fax Quality Is Poor
Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Received Fax Quality is Poor ❏ Select Fax > Fax Settings and then enable Direct Send. Note that if you set Resolution to Super Fine or Ultra Fine but you send the fax without enabling Direct Send, the fax may be sent at a lower resolution.
Page 264: Cannot Solve Problem After Trying All Solutions
❏ Check that you are using genuine Epson ink bottles. Try to use genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline. ❏ Make sure that there are no paper fragments left inside the printer.
Page 265 ❏ If you turn off the printer, wait for at least 12 hours, and if print quality has still not improved, run Power Cleaning. “Running Power Cleaning” on page 153 If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson support. Related Information “Before Contacting Epson”...
Page 266: Adding Or Replacing The Computer Or Devices
Adding or Replacing the Computer or Devices Connecting to a Printer that has been Connected to the Network....267 Re-setting the Network Connection........268 Connecting a Smart Device and Printer Directly (Wi-Fi Direct).
Page 267: Connecting To A Printer That Has Been Connected To The Network
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 268: Using A Network Printer From A Smart Device
Adding or Replacing the Computer or Devices > Re-setting the Network Connection Select the connection type and then click Next. Follow the on-screen instructions. Using a Network Printer from a Smart Device You can connect a smart device to the printer using one of the following methods. Connecting over a wireless router Connect the smart device to the same Wi-Fi network (SSID) as the printer.
Page 269: When Replacing The Wireless Router
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 270: When Changing The Computer
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup When Changing the Computer When changing the computer, make connection settings between the computer and the printer.
Page 271 Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 272: Making Wi-Fi Settings From The Control Panel
Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- Select the network connection that you want to use, Connect via wireless network (Wi-Fi) or Connect via wired LAN (Ethernet), and then click Next. Follow the on-screen instructions.
Page 273 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- Note: If you are using an wireless router with its default settings, the SSID and password are on the label. If you do not know the SSID and password, contact the person who set up the wireless router, or see the documentation provided with the wireless router.
Page 274 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- Note: If you cannot find the button or you are setting up using the software, see the documentation provided with the wireless router. 1. Tap on the home screen.
Page 275: Connecting A Smart Device And Printer Directly (Wi-Fi Direct)
❏ Using the standard camera application to scan the QR code ❏ Epson iPrint version 7.0 or later Epson printing app, such as Epson iPrint, is used to print from a smart device. Install Epson printing app on the smart device in advance.
Page 276 Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
Page 277 6. Tap the notification displayed on the screen of the iPhone, iPad or iPod touch. 7. Tap Join. 8. On the printer's control panel, select Next. 9. On the iPhone, iPad or iPod touch, start Epson printing app. Examples of Epson printing apps...
Page 278: Connecting To Android Devices Using Wi-Fi Direct
This method allows you to connect the printer directly to your Android device without a wireless router. The following conditions are required to use this function. ❏ Android 4.4 or later ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.
Page 279 2. Tap Wi-Fi Direct. 3. Tap Start Setup. 4. Tap Android. 5. On the smart device, start Epson iPrint. 6. On the Epson iPrint screen, tap Printer is not selected.. 7. Select the printer that you want to connect to.
Page 280: Connecting To Devices Other Than Ios And Android Using Wi-Fi Direct
Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi See the information displayed on the printer's control panel to select the printer. Note: Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices.
Page 281 Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi 4. Tap Other OS Devices. The Network Name (SSID) and Password for Wi-Fi Direct for the printer are displayed.
Page 282 Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi 5. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. 6. On the printer's control panel, select Next.
Page 283 7. On the smart device, start Epson printing app. Examples of Epson printing apps 8. On the Epson printing app screen, tap Printer is not selected.. 9. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer.
Page 284: Disconnecting Wi-Fi Direct (Simple Ap) Connection
Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi Related Information “Application for Printing Easily from a Smart Device” on page 304 & Disconnecting Wi-Fi Direct (Simple AP) Connection There are two methods available to disable a Wi-Fi Direct (Simple AP) connection; you can disable all connections by using the printer's control panel, or disable each connection from the computer or the smart device.
Page 285: Checking The Network Connection Status
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec Disable Wi-Fi Direct Disable Wi-Fi Direct (simple AP) settings of the printer. When disabling it, all devices connected to the printer in Wi-Fi Direct (Simple AP) connection are disconnected. Restore Default Settings Restore all Wi-Fi Direct (simple AP) settings to their defaults.
Page 286: Printing A Network Connection Report
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Related Information “Guide to the Network Icon” on page 25 & Displaying Detailed Network Information on the Control Panel When your printer is connected to the network, you can also view other network-related information by selecting the network menus you want to check.
Page 287 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a.
Page 288 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
Page 289 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings.
Page 290 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Making Settings for Connecting to the Computer”...
Page 291 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Page 292: Printing A Network Status Sheet
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec Related Information “Network Settings” on page 314 & “Making Settings for Connecting to the Computer” on page 270 & Message on the Network Environment Message Solution The Wi-Fi environment needs to be...
Page 293 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec ❏ ipconfig command Display the connection status of the network interface that is currently used by the computer. By comparing the setting information with actual communication, you can check whether the connection is correct.
Page 294: Product Information
Product Information Paper Information..........295 Consumable Products Information.
Page 295: Paper Information
Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for borderless and 2-sided printing.
Page 296 Loading Capacity (Sheets) Paper Paper Paper Tray Cassette 1 Cassette 2 Epson Ultra Glossy Photo Paper A4, 13x18 cm (5x7 in.), 10x15 cm (4x6 in.), 20x25 cm (8x10 in.) Epson Premium Glossy Photo Paper A3, A4, 13x18 cm (5x7 in.), 10x15 cm (4x6 in.), 20x25...
Page 297 Product Information > > Paper Information Available Paper and Capacities Plain papers Media Name Size Loading Capacity (Sheets) Paper Cassette Paper Cassette Paper Tray Plain paper, Copy paper – – Preprinted paper A3, B4, Legal, Letter, 8.5×13 in., A4, Letterhead Executive , B5, 16K Color paper...
Page 298 Paper for Borderless Printing Genuine Epson Paper ❏ Epson Business Paper ❏ Epson Bright White Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Photo Quality Ink Jet Paper ❏ Epson Double-sided Photo Quality Ink Jet Paper ❏ Epson Matte Paper-Heavyweight...
Page 299 Genuine Epson Paper ❏ Epson Business Paper ❏ Epson Bright White Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Double-sided Photo Quality Ink Jet Paper Related Information “Available Paper and Capacities” on page 295 & Commercially Available Paper ❏...
Page 300: Unavailable Paper Types
The following are the codes for genuine Epson ink bottles. Important: ❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink.
Page 301: Maintenance Box Code
Once a maintenance box has been installed in a printer it cannot be used with other printers. Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc.
Page 302 Product Information > > Software Information Software for Printing Note: Operations differ depending on the application. See the application's help for details. Accessing the printer driver from the control panel To make settings that apply to all of the applications, access from the control panel. ❏...
Page 303 Application for Quick and Fun Printing from a Computer (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can also perform image correction and adjust the position while viewing a preview of your document. You can also brighten up your images by adding text and stamps wherever you like.
Page 304 Application for Printing Easily from a Smart Device Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smart phone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
Page 305: Software For Scanning
Application for Printing Easily from an Android Application (Epson Print Enabler) Epson Print Enabler is an application that allows you to wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
Page 306: Software For Package Creation
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer (FAX).
Page 307: Software For Making Settings Or Managing Devices
IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser when you start Web Config; this does not indicate a problem and can be safely ignored.
Page 308 Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Starting on Mac OS Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. Related Information “Installing the Applications Separately” on page 162...
Page 309: Software For Updating
Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
Page 310: Settings Menu List
Product Information > > Settings Menu List General Settings Settings Menu List Select Settings on the home screen of the printer to make various settings. General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below.
Page 311 Product Information > > Settings Menu List General Settings Select this setting to turn the printer off automatically when it is not used for a specified period of time. You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency.
Page 312 Product Information > > Settings Menu List General Settings Default Screen(Job/Status): Select the default information you want to display when you press the button. Related Information “Saving Power” on page 162 & “Entering Characters” on page 28 & Printer Settings Select the menus on the control panel as described below.
Page 313 Product Information > > Settings Menu List General Settings Top Offset: Adjust the top margin of the paper. Left Offset: Adjust the left margin of the paper. Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing. Left Offset in Back: Adjust the left margin for the back of the page when performing 2-sided printing.
Page 314 Product Information > > Settings Menu List General Settings Bidirectional: Select On to change the print direction; Prints while the print head moves to the left and to the right. If vertical or horizontal ruled lines on your printout look blurred or misaligned, disabling this feature may solve the problem;...
Page 315 Product Information > > Settings Menu List General Settings ❏ Change ❏ Change Network Name ❏ Change Password ❏ Change Frequency Range This setting may not be displayed depending on the region. ❏ Disable Wi-Fi Direct ❏ Restore Default Settings Wired LAN Setup: Set up or change a network connection that uses a LAN cable and router.
Page 316 You cannot change settings that have been locked by your administrator. Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
Page 317 Product Information > > Settings Menu List General Settings Quick Operation Button You can find the menu on the printer's control panel below. Settings > General Settings > Fax Settings > Quick Operation Button Note: ❏ If a password entry screen is displayed, enter the administrator password. ❏...
Page 318 Product Information > > Settings Menu List General Settings When using the printer in an environment that uses extensions and requires an external access code, such as 0 and 9, to get an outside line, select PBX. For an environment that uses a DSL modem or terminal adapter, setting to PBX is also recommended.
Page 319 Product Information > > Settings Menu List General Settings ❏ Unregistered Contacts: If the other party's phone number is not in the contacts, set whether to reject receiving the faxes. Edit Blocked Number list You can register up to 30 fax numbers to reject the faxes and calls. Enter up to 20 characters using 0-9, *, #, or space.
Page 320 Product Information > > Settings Menu List General Settings Receive Settings Related Information “Save/Forward Settings” on page 320 & “Print Settings” on page 324 & Save/Forward Settings Unconditional Save/Forward: You can find the menu on the printer's control panel below. Settings >...
Page 321 Product Information > > Settings Menu List General Settings Forward: Forwards received faxes to another fax machine, or forwards them as PDF files to a shared folder on a network or to an email address. Forwarded faxes are deleted from the printer. Selecting Yes and Print prints received faxes while forwarding them.
Page 322 Product Information > > Settings Menu List General Settings Note: On the Web Config screen, you can find the menu below. Fax tab > Save/Forward Settings > Conditional Save/Forward You can set saving and/or forwarding destinations to the Inbox, confidential boxes, an external memory device, email addresses, shared folders, and another fax machine.
Page 323 Product Information > > Settings Menu List General Settings Forward: Forwards received faxes to another fax machine, or forwards them as PDF files to a shared folder on a network or to an email address. Forwarded faxes are deleted from the printer.
Page 324 Product Information > > Settings Menu List General Settings Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings > Common Settings Note: On the Web Config screen, you can find the menu below. ❏ Fax tab > Fax Box > Inbox ❏...
Page 325 Product Information > > Settings Menu List General Settings Split Page Settings: Prints received faxes with the page split when the size of the received documents is larger than the size of the paper loaded in the printer. Auto Rotation: Rotates faxes received as landscape-oriented A4 (Letter, B5, or A5) size documents so that they are printed on A4 (Letter, B5, or A5) size paper.
Page 326 Product Information > > Settings Menu List General Settings Time to Stop Stops printing documents. Time to Restart Restarts printing documents automatically. Quiet Mode: Reduces the noise the printer makes when printing faxes, however, print speed may be reduced. Report Settings You can find the menu on the printer's control panel below.
Page 327 Product Information > > Settings Menu List General Settings Output Method: Select an output method for fax reports, such as Save to Memory Device. When you select Forward, select Destination from the contacts. Security Settings You can find the menu on the printer's control panel below. Settings >...
Page 328 Product Information > > Settings Menu List General Settings Selecting Check Fax Connection checks that the printer is connected to the phone line and ready for fax transmission. You can print the check result on A4 size plain paper. Fax Setting Wizard You can find the menu on the printer's control panel below: Settings >...
Page 329 Product Information > > Settings Menu List General Settings Frequent: Register frequently used contacts to access them quickly. You can also change the order of the list. Print Contacts: Print your contact list. View Options: Change the way the contact list is displayed. Search Options: Change the method for searching contacts.
Page 330: Print Counter
In that case, set password information again. Customer Research: Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Restore Default Settings: Reset the settings in the following menus to their defaults.
Page 331: Maintenance
Product Information > > Settings Menu List Maintenance Settings > Supply Status Displays the approximate service life of the maintenance box. When is displayed, the maintenance box is nearly full. When is displayed, the maintenance box is full. Related Information “Refilling the Ink Tanks”...
Page 332: Language
Product Information > > Settings Menu List Printer Status/Print Remove Paper: Select this feature if there are still some torn pieces of paper inside the printer even after removing jammed paper. The printer makes more space between the print head and the surface of the paper to easily remove the torn pieces of paper.
Page 333: Contacts Manager
Product Information > > Settings Menu List User Settings Network: Displays the current network settings. You can also print a status sheet. Contacts Manager Select the menus on the control panel as described below. Settings > Contacts Manager Register/Delete: Register and/or delete contacts for the Fax, Scan to Email, and Scan to Network Folder/FTP menus. Frequent: Register frequently used contacts to access them quickly.
Page 334: Product Specifications
Product Information > > Product Specifications Printer Specifications Product Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 800 Color ink nozzles: 256 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelopes Envelope #10, DL, C6, C4: 75 to 100 g/m2 (20 to 27 lb)
Page 335: Scanner Specifications
Product Information > > Product Specifications ADF Specifications 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 48.0 mm (1.89 in.) 49.0 mm (1.93 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels 14040×20400 pixels (1200 dpi) Maximum Document Size 297×431.8 mm (11.7×17 in.) Scanning Resolution 1200 dpi (main scan)
Page 336: Fax Specifications
Product Information > > Product Specifications Using Port for the Printer Even when the original meets the specifications for media that can be placed in the ADF, it may not feed from the ADF or the scan quality may decline depending on the paper properties or quality. Fax Specifications Fax Type Walk-up black-and-white and color fax capability (ITU-T Super Group 3)
Page 337 SMTP SSL/TLS (TCP) SMTP STARTTLS (TCP) POP before SMTP connection (When POP server POP3 (TCP) scan to mail is used from the printer) When Epson Connect is used Epson Connect HTTPS Server XMPP 5222 Collecting user information (Use the...
Page 338: Interface Specifications
9100 Forwarding AirPrint (IPP/IPPS printing) Printer IPP/IPPS (TCP) data Searching WSD printer Printer WS-Discovery (UDP) 3702 Forwarding the scan data from Epson Printer Network Scan (TCP) 1865 ScanSmart Collecting the job information when Printer Network Push Scan 2968 push scanning from Epson ScanSmart...
Page 339 IPv4, IPv6 ✓ IPP Printing (Windows, Mac IPv4, IPv6 PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓...
Page 340: Supported Third Party Services
Product Information > > Product Specifications Memory Device Specifications Functions Supported Remarks ✓ Send a fax IPv4 ✓ Receive a fax IPv4 ✓ AirPrint (Faxout) IPv4, IPv6 OS X Mountain Lion or later Security Protocol IEEE802.1X IPsec/IP Filtering SSL/TLS HTTPS Server/Client IPPS SMTPS (STARTTLS, SSL/TLS) SNMPv3...
Page 341: Supported Data Specifications
TIFF 6.0 compliant images as below ❏ RGB full color images (not compressed) ❏ Binary images (not compressed or CCITT encoded) PDF file made by “Scan to Memory Device” of the Epson inkjet printer. Image Size Horizontal: 80 to 10200 pixels...
Page 342: Electrical Specifications
Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.
Page 343: Installation Location And Space
Product Information > > Product Specifications System Requirements Installation Location and Space Secure enough place to install and operate the printer correctly. 681mm 1207.4mm 515mm 331mm 740.6mm 466.8mm See "Safety Instructions" in this manual to confirm the environmental conditions. Related Information “Safety Instructions”...
Page 344: Regulatory Information
Manufacturer: Seiko Epson Corporation Type: J26H005 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 345 Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
Page 346: Restrictions On Copying
Product Information > > Regulatory Information Restrictions on Copying Telepermitted equipment only may be connected to the EXT telephone port. This port is not specifically designed for 3-wire-connected equipment. 3-wire-connected equipment might not respond to incoming ringing when attached to this port. Important Notice Under power failure conditions, this telephone may not operate.
Page 347: Administrator Information
Administrator Information Connecting the Printer to the Network........348 Settings to Use the Printer.
Page 348: Connecting The Printer To The Network
For the following functions, the printer directly connects to the internet . ❏ Epson Connect Services ❏ Cloud services of other companies ❏ Firmware updating...
Page 349 Administrator Information > > Connecting the Printer to the Network Before Making Network Connection Divisions Items Note ❏ Port number to Port number Check the port number used by the printer and computer, then information release release the port that is blocked by a firewall, if necessary. See the following for the port number used by the printer.
Page 350: Panel
Administrator Information > > … Connecting the Printer to the Network Connecting to the Network from the When you assign the printer's IP address by using the DHCP function of the DHCP server or router, it is automatically set. The proxy server is placed at the gateway between the network and the Internet, and it communicates to the computer, printer, and Internet (opposite server) on behalf of each of them.
Page 351 Set up the proxy server if both of the following are true. ❏ The proxy server is built for Internet connection. ❏ When using a function in which a printer directly connects to the Internet, such as Epson Connect service or another company's cloud services.
Page 352: Settings To Use The Printer
Administrator Information > > Settings to Use the Printer Using the Print Functions Related Information “Changing the Network Connection from Wi-Fi to Ethernet” on page 270 & Connecting to the Wireless LAN (Wi-Fi) You can connect the printer to the wireless LAN (Wi-Fi) in several ways. Choose the connection method that matches the environment and conditions that you are using.
Page 353 Administrator Information > > Settings to Use the Printer Using the Print Functions Features: ❏ The print job starts immediately because the print job is sent to the printer directly. ❏ You can print as long as the printer runs. Server / Client Connection Settings This is the connection that the server computer shares with the printer.
Page 354 Administrator Information > > Settings to Use the Printer Using the Print Functions 1. Open the devices and printers screen. Desktop > Settings > Control Panel > Hardware and Sound or Hardware > Devices and Printers. 2. Add a printer. Click Add printer, and then select The printer that I want isn't listed.
Page 355 Administrator Information > > Settings to Use the Printer Using the Print Functions Click Continue when the User Account Control screen is displayed. Note: If you specify the printer name on the network where the name resolution is available, the IP address is tracked even if printer's IP address has been changed by DHCP.
Page 356 Administrator Information > > Settings to Use the Printer Using the Print Functions ❏ For LPR Check that LPR is selected in Protocol. Enter "PASSTHRU" in Queue name from LPR Settings. Select LPR Byte Counting Enabled, and then click OK. Sharing the Printer (Windows only) When using the printer under the server / client connection (printer sharing using the Windows server), set up the printer sharing from the print server.
Page 357 Administrator Information > > Settings to Use the Printer Using the Print Functions Setting the Paper Source Set the size and type of paper to be loaded in each paper source. 1. Access Web Config and select the Print tab > Paper Source Settings. 2.
Page 358: Setting Up Airprint
Administrator Information > > Settings to Use the Printer Setting Up AirPrint 3. Check the settings, and then click OK. Setting Universal Print Set when you print from external devices without using the printer driver. Some items are not displayed depending on the printing language of your printer. 1.
Page 359: Configuring A Mail Server
Administrator Information > > Settings to Use the Printer Configuring a Mail Server Items Explanation iBeacon Transmission Select whether to enable or disable the iBeacon transmission function. When enabled, you can search for the printer from iBeacon-enabled devices. Require PIN Code when using IPP Select whether or not to require a PIN code when using IPP printing.
Page 360 Administrator Information > > Settings to Use the Printer Configuring a Mail Server Mail Server Setting Items Items Settings and Explanation Authentication Method Specify the authentication method for the printer to access the mail server. Set when the mail server does not need authentication. SMTP AUTH Authenticates on the SMTP server (outgoing mail server) when sending the email.
Page 361 Administrator Information > > Settings to Use the Printer Configuring a Mail Server Items Settings and Explanation Sender's Email Address Enter the sender's email address such as the email address of the system administrator. This is used when authenticating, so enter a valid email address that is registered to the mail server.
Page 362 Administrator Information > > Settings to Use the Printer Configuring a Mail Server Messages Cause SMTP server communication error. This message appears when Check the following. - Network ❏ The printer is not connected to a network Settings ❏ SMTP server is down ❏...
Page 363: Setting A Shared Network Folder
Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder Messages Cause SMTP server authentication failed. This message appears when an authentication method mismatch occurs between Change Authentication Method to a server and a client. The server supports SMTP AUTH. SMTP-AUTH.
Page 364 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 3. Click Advanced sharing settings, and then click for the profile with (current profile) in the displayed network profiles. 4. Check whether Turn on file and printer sharing is selected on File and Printer Sharing. If already selected, click Cancel and close the window.
Page 365 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 1. Log in to the computer where the shared folder will be created by the administrator authority user account. 2. Start explorer. 3. Create the folder on the root of drive, and then name it "scan_folder". For the folder name, enter between 1 and 12 alphanumeric characters.
Page 366 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 5. Click Advanced Sharing on the Sharing tab.
Page 367 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Page 368 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 8. Click OK. 9. Select Security tab, and then select Authenticated Users on the Group or user names. "Authenticated Users" is the special group that includes all users who can log in to the domain or computer. This group is displayed only when the folder is created just below the root folder.
Page 369 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 10. Check that Allow on Modify is selected in Permissions for Authenticated Users. If it is not selected, select Authenticated Users, click Edit, select Allow on Modify in Permissions for Authenticated Users, and then click OK.
Page 370 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the printer. Please write it down. 12.
Page 371 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder ❏ Access permission via network (Share Permissions): Everyone ❏ Access permission on file system (Security): do not add, or add User/Group names to permit access 1. Log in to the computer where the shared folder will be created by the administrator authority user account. 2.
Page 372 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 5. Click Advanced Sharing on the Sharing tab.
Page 373 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Page 374 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 8. Click OK. 9. Select Security tab. 10. Check the group or the user in the Group or user names. The group or the user that is displayed here can access the shared folder. In this case, the user who logs in to this computer and the Administrator can access the shared folder.
Page 375 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the printer's contact. Please write it down. 12.
Page 376 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 3. Click Edit.
Page 377 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 4. Click Add under the Group or user names. 5. Enter the group or user name that you want to permit access, and then click Check Names. An underline is added to the name.
Page 378 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 6. Click OK. 7. On the Permission screen, select the user name that is entered in Group or user names , select the access permission on Modify, and then click OK. 8.
Page 379: Making Contacts Available
Administrator Information > > Settings to Use the Printer Making Contacts Available 5. Confirm the settings, and then click OK. 6. Enter the following on the computer's explorer, and then press the Enter key. Check whether there is a network folder and that you can access it. \\Printer's IP address Example : \\192.0.2.111 Related Information...
Page 380 Destination for scan data and fax forwarding data Network Folder/FTP Contacts Configuration Comparison There are three tools for configuring the printer's contacts: Web Config, Epson Device Admin, and the printer’s control panel. The differences between three tools are listed in the table below. Features...
Page 381 Administrator Information > > Settings to Use the Printer Making Contacts Available 3. Enter Name and Index Word. 4. Select the destination type as the Type option. Note: You cannot change the Type option after registration is complete. If you want to change the type, delete the destination and then register again.
Page 382 Administrator Information > > Settings to Use the Printer Making Contacts Available Items Settings and Explanation Fax Number Enter between 1 and 64 characters using 0-9 - * # and space. Fax Speed Select a communication speed for a destination. Subaddress (SUB/SEP) Set the sub address that is appended when fax is sent.
Page 383 Administrator Information > > Settings to Use the Printer Making Contacts Available 4. Click Select for Contact(s) for Group. The available destinations are displayed. 5. Select the destination that you want to register to the group, and then click Select. 6.
Page 384 Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 385 4. Click Export. Export and Bulk Registration of Contacts Using Tool If you use Epson Device Admin, you can back up just the contacts and edit the exported files, then register them all at once. It is useful if you want to back up only the contacts or when you replace the printer and you want to transfer the contacts from the old one to new one.
Page 386 You can import the files saved in SYLK format or csv format or the backed-up binary file that includes the security items. 1. Start Epson Device Admin. 2. Select Devices on the side bar task menu. 3. Select the device you want to configure from the device list.
Page 387 Administrator Information > > Settings to Use the Printer Making Contacts Available 13. On the sending completion screen, click OK. The printer's information is updated. Open the contacts from Web Config or printer's control panel, and then check that the contact is updated. Cooperation between the LDAP Server and Users When cooperating with the LDAP server, you can use the address information registered to the LDAP server as the destination of an email or fax.
Page 388 Administrator Information > > Settings to Use the Printer Making Contacts Available Items Settings and Explanation Use LDAP Server Select Use or Do Not Use. LDAP Server Address Enter the address of the LDAP server. Enter between 1 and 255 characters of either IPv4, IPv6, or FQDN format.
Page 389 Administrator Information > > Settings to Use the Printer Making Contacts Available Configuring the LDAP Server Search Settings When you set up the search settings, you can use the email address and fax number registered to the LDAP server. 1. Access Web Config and select the Network tab > LDAP Server > Search Settings. 2.
Page 390 Administrator Information > > Settings to Use the Printer Making Contacts Available Items Settings and Explanation User name Attribute Specify the attribute name to display when searching for user names. Enter between 1 and 255 characters in Unicode (UTF-8). The first character should be a-z or A-Z.
Page 391: Preparing To Scan
Scan to Email Setup for email server Device Setup information for email server Scan to Cloud Printer registration to Epson Device Internet connection Connect environment Contact registration to Epson Epson Connect service User and printer...
Page 392: Making Fax Features Available
Software to be installed ❏ Epson ScanSmart ❏ Epson Scan 2 (application required to use the scanner feature) Confirming that Network Scan is Enabled You can set the network scan service when you scan from a client computer over the network. The default setting is enabled.
Page 393 Administrator Information > > Settings to Use the Printer Making Fax Features Available “Making the Printer Ready to Send and Receive Faxes” on page 396 & “Making the Printer Ready to Send and Receive Faxes” on page 396 & “Fax Settings” on page 316 &...
Page 394 Administrator Information > > Settings to Use the Printer Making Fax Features Available Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Connecting to DSL or ISDN Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the printer.
Page 395 Administrator Information > > Settings to Use the Printer Making Fax Features Available 1. Remove the cap from the EXT. port on the back of the printer. 2. Connect the phone device and the EXT. port with a phone cable. Note: When sharing a single phone line, make sure you connect the phone device to the EXT.
Page 396 Administrator Information > > Settings to Use the Printer Making Fax Features Available 4. Pick up the handset. If a message to start sending or receiving faxes is displayed as shown on the following screen, the connection has been established. Related Information “Making the Printer Ready to Send and Receive Faxes”...
Page 397 Administrator Information > > Settings to Use the Printer Making Fax Features Available 2. Following the on-screen instructions, enter the sender name such as your company name, your fax number. Note: Your sender name and your fax number appear as the header for outgoing faxes. 3.
Page 398 Administrator Information > > Settings to Use the Printer Making Fax Features Available Making Settings for the Printer's Fax Features According to Use You can configure the printer's fax features individually using the printer's control panel according to use. The settings made using Fax Setting Wizard can also be changed.
Page 399 Administrator Information > > Settings to Use the Printer Making Fax Features Available Making Settings When You Connect a Phone Device Making Settings to Use an Answering Machine You need settings to use an answering machine. 1. Select Settings on the home screen on the printer's control panel.. 2.
Page 400 Administrator Information > > Settings to Use the Printer Making Fax Features Available Related Information “Making Saving Settings to Receive Faxes” on page 400 & “Making Forwarding Settings to Receive Faxes” on page 401 & “Making Saving Settings to Receive Faxes with Specific Conditions” on page 403 &...
Page 401 Administrator Information > > Settings to Use the Printer Making Fax Features Available ❏ To save received faxes to an external memory device: Insert a memory device into the printer's external interface USB port. Select Save to Memory Device. Select Yes. To print the documents automatically while saving them in the memory device, select Yes and Print instead.
Page 402 Administrator Information > > Settings to Use the Printer Making Fax Features Available 2. Select Receive Settings > Save/Forward Settings > Unconditional Save/Forward. When a message is displayed, check the content, and then tap OK. 3. Make settings for up to five forwarding destinations. Select Forward.
Page 403 Administrator Information > > Settings to Use the Printer Making Fax Features Available Making Settings to Save and Forward Received Faxes with Specific Conditions You can save and/or forward received faxes under set conditions. Note: ❏ The printer is set to print received faxes by default. ❏...
Page 404 Administrator Information > > Settings to Use the Printer Making Fax Features Available ❏ Receiving Time: The printer saves and forwards received faxes during the specified time period. Enable the Receiving Time setting and then set the time in Start Time and End Time. 5.
Page 405 Administrator Information > > Settings to Use the Printer Making Fax Features Available Related Information “Save/Forward Settings” on page 320 & Making Forwarding Settings to Receive Faxes with Specified Conditions You can make forwarding settings to a destination, an email address, shared folders or another fax machine from a specified sender or at a specified time.
Page 406 Administrator Information > > Settings to Use the Printer Making Fax Features Available 5. Select Save/Forward Destination, and then make settings for a forwarding destination. Select Forward. Select Yes. To print the documents automatically while forwarding them, select Yes and Print instead. Select Destination >...
Page 407 Administrator Information > > Settings to Use the Printer Making Fax Features Available Making Settings for Blocking Junk Faxes You can block junk faxes. 1. Select Settings on the home screen on the printer's control panel. 2. Select General Settings > Fax Settings > Basic Settings > Rejection Fax. 3.
Page 408: Making Basic Operation Settings For The Printer
Administrator Information > > Settings to Use the Printer Making Basic Operation Settings for the Printer 2. Select General Settings > Fax Settings > Receive Settings. 3. Select Save/Forward Settings > Unconditional Save/Forward > Save to Computer > Yes and Print.
Page 409 Administrator Information > > Settings to Use the Printer Making Basic Operation Settings for the Printer Power Saving Settings During Inactivity You can set up the time to shift to the power saving mode or to turn the power off when the printer’s control panel is not operated for a certain period of time.
Page 410 Administrator Information > > Settings to Use the Printer Making Basic Operation Settings for the Printer Synchronizing the Date and Time with Time Server When synchronizing with the time server (NTP server), you can synchronize the time of the printer and the computer on the network.
Page 411: Problems When Making Settings
Administrator Information > > Settings to Use the Printer Problems when Making Settings Problems when Making Settings Hints to Solving Problems ❏ Checking the error message When trouble has occurred, first check whether there are any messages on the printer's control panel or driver screen.
Page 412: Managing The Printer
192.168.1.*: Local address 192.168.1.XXX, subnet mask 255.255.255.0 192.168.*.*: Local address 192.168.XXX.XXX, subnet mask 255.255.0.0 Managing the Printer Introduction of Product Security Features This section introduces the security function of the Epson Devices. Feature name Feature type What to set What to prevent...
Page 413: Administrator Settings
When you set the administrator password, you can prevent the users from changing system management settings. You can set and change the administrator password using either Web Config, the printer's control panel, or Epson Device Admin. When using Epson Device Admin, see the Epson Device Admin guide or help.
Page 414 Administrator Information > > Managing the Printer Administrator Settings 1. Select Settings on the printer's control panel. 2. Select General Settings > System Administration > Security Settings > Admin Settings. 3. Select Admin Password > Register. 4. Enter the new password. 5.
Page 415 Administrator Information > > Managing the Printer Administrator Settings 3. Select On on Lock Setting. Check that is displayed on the home screen. Enabling the Lock Setting from a Computer 1. Access Web Config and click the Administrator Login. 2. Enter the user name and password, and then click OK. 3.
Page 416 Administrator Information > > Managing the Printer Administrator Settings General Settings menu Panel Lock LCD Brightness Sounds ✓ Sleep Timer Wake from Sleep ✓ Power Off Timer or Power Off Settings ✓ Date/Time Settings ✓ Country/Region ✓ Language ✓ Start-up Screen ✓...
Page 417 MS Network Sharing ✓ Link Speed & Duplex ✓ Redirect HTTP to HTTPS ✓ Disable IPsec/IP Filtering ✓ Disable IEEE802.1X General Settings menu Panel Lock ✓ Web Service Settings ✓ Epson Connect Services General Settings menu Panel Lock ✓ Fax Settings...
Page 418 Administrator Information > > Managing the Printer Administrator Settings General Settings menu Panel Lock ✓ Quick Operation Button ✓ Basic Settings ✓ Send Settings ✓ Receive Settings ✓ Report Settings ✓ Security Settings ✓ Check Fax Connection ✓ Fax Setting Wizard General Settings menu Panel Lock ✓...
Page 419 Administrator Information > > Managing the Printer Administrator Settings General Settings menu Panel Lock ✓ Contacts Manager ✓ *1*4 Register/Delete ✓ Frequent ✓ Print Contacts ✓ View Options ✓ Search Options ✓ Clear Internal Memory Data ✓ Security Settings ✓ Restrictions ✓...
Page 420 Administrator Information > > Managing the Printer Administrator Settings ❏ Presets ❏ Add New ❏ Delete ❏ Rename ❏ Add or remove to Home screen ❏ Changing user settings ❏ Settings > User Settings. Related Information “Lock Setting Items for General Settings Menu” on page 415 &...
Page 421 Administrator Information > > Managing the Printer Administrator Settings ❏ Access to Show Sent History of Scan to Email : Scan > Email > Menu > Show Sent History Control the display of the history of email sending for the scan to mail function. Select On to display the history of email sending.
Page 422: Restricting Available Features
Administrator Information > > Managing the Printer Restricting Available Features 2. Click Administrator Login. 3. Enter the user name and administrator password in User Name and Current password. 4. Click OK. The locked items and Administrator Logout are displayed when being authenticated. Click Administrator Logout to log off.
Page 423 Administrator Information > > Managing the Printer Restricting Available Features Related Information “Application for Configuring Printer Operations (Web Config)” on page 307 & Editing the User Account Edit the account registered to access control. 1. Access Web Config and select the Product Security tab > Access Control Settings > User Settings. 2.
Page 424: Disabling The External Interface
Administrator Information > > Managing the Printer Disabling the External Interface 2. Select Enables Access Control. If you select Allows printing and scanning without authentication information, you can print or scan from the drivers that are not set with the authentication information. Set it when you want to control the operation only from the printer's control panel and to permit printing and scanning from the computers.
Page 425: Monitoring A Remote Printer
Administrator Information > > Managing the Printer Monitoring a Remote Printer ❏ PC Connection via USB If the driver was installed on the computer Connect the printer to the computer using a USB cable, and then confirm that the printer does not print and scan.
Page 426 Administrator Information > > Managing the Printer Monitoring a Remote Printer To use this function, you need to set up the mail server before setting up notifications. Related Information “Configuring a Mail Server” on page 359 & Configuring Email Notification Configure email notification by using Web Config.
Page 427: Backing Up The Settings
Administrator Information > > Managing the Printer Backing Up the Settings Items Settings and Explanation Maintenance box: nearing end Notice when the maintenance box is nearing full. Administrator password changed Notice when administrator password has been changed. Paper out Notice when the paper-out error has occurred in the specified paper source.. Printing stopped* Notice when the printing is stopped due to paper jam or paper cassette not set.
Page 428: Advanced Security Settings
For printers that do not have access protection from the outside, it will be possible to read the print job logs that are stored in the printer from the Internet. In order to avoid this risk, Epson printers have a variety of security technologies. Set the printer as necessary according to the environmental conditions that have been built with the customer's...
Page 429 SSL/TLS certificate, and then import it the printer by the CA-signed communications when to the printer. certification prevents accessing to the Epson server impersonation and on the Internet from the unauthorized access. In printer, such as addition, communication...
Page 430: Controlling Using Protocols
Administrator Information > > Advanced Security Settings Controlling Using Protocols Controlling Using Protocols You can print using a variety of pathways and protocols. If you are using a multi-function printer, you can use network scanning and PC-FAX from an unspecified number of network computers.
Page 431 Administrator Information > > Advanced Security Settings Controlling Using Protocols Protocol Description IPP Settings You can specify whether or not to allow printing from IPP. When this is enabled, you can print over the Internet. FTP Settings You can specify whether or not to allow FTP printing. When this is enabled, you can print over an FTP server.
Page 432 Administrator Information > > Advanced Security Settings Controlling Using Protocols Items Setting value and Description Device Name Displays the WSD device name. Location Displays the WSD location name. LLTD Settings Items Setting value and Description Enable LLTD Select this to enable LLTD. The printer is displayed in the Windows network map.
Page 433 Administrator Information > > Advanced Security Settings Controlling Using Protocols Items Setting value and Description URL(Network) Displays IPP URLs (http and https) when the printer is con- nected to the network. The URL is a combined value of the printer’s IP address, Port number, and IPP printer name. URL(Wi-Fi Direct) Displays IPP URLs (http and https) when the printer is con- nected by Wi-Fi Direct.
Page 434: Using A Digital Certificate
Administrator Information > > Advanced Security Settings Using a Digital Certificate Items Setting value and Description Algorithm Select an algorithm for an encryption for SNMPv3. Password Enter the password for an encryption for SNMPv3. Enter between 8 and 32 characters in ASCII (0x20-0x7E). If you do not specify this, leave it blank.
Page 435 Administrator Information > > Advanced Security Settings Using a Digital Certificate Related Information “Configuring a CA-signed Certificate” on page 435 & “Updating a Self-signed Certificate” on page 438 & “Configuring a CA Certificate” on page 439 & Configuring a CA-signed Certificate Obtaining a CA-signed Certificate To obtain a CA-signed certificate, create a CSR (Certificate Signing Request) and apply it to certificate authority.
Page 436 Administrator Information > > Advanced Security Settings Using a Digital Certificate CSR Setting Items Items Settings and Explanation Key Length Select a key length for a CSR. Common Name You can enter between 1 and 128 characters. If this is an IP address, it should be a static IP address.
Page 437 Administrator Information > > Advanced Security Settings Using a Digital Certificate ❏ A certificate of the PEM/DER format obtained from a computer ❏ Private Key: You need to set. ❏ Password: Do not configure. ❏ CA Certificate 1/CA Certificate 2: Optional ❏...
Page 438 Administrator Information > > Advanced Security Settings Using a Digital Certificate Important: If you obtain a certificate using a CSR created from Web Config, you cannot import a deleted certificate again. In this case, create a CSR and obtain a certificate again. 1.
Page 439: Ssl/Tls Communication With The Printer
Administrator Information > > Advanced Security Settings SSL/TLS Communication with the Printer Configuring a CA Certificate When you set the CA Certificate, you can validate the path to the CA certificate of the server that the printer accesses. This can prevent impersonation. You can obtain the CA Certificate from the Certification Authority where the CA-signed Certificate is issued.
Page 440 Administrator Information > > Advanced Security Settings SSL/TLS Communication with the Printer Configuring Basic SSL/TLS Settings If the printer supports the HTTPS server feature, you can use an SSL/TLS communication to encrypt communications. You can configure and manage the printer using Web Config while ensuring security. Configure encryption strength and redirect feature.
Page 441: Encrypted Communication Using Ipsec/Ip Filtering
Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Encrypted Communication Using IPsec/IP Filtering About IPsec/IP Filtering You can filter traffic based on IP addresses, services, and port by using IPsec/IP Filtering function. By combining of the filtering, you can configure the printer to accept or block specified clients and specified data. Additionally, you can improve security level by using an IPsec.
Page 442 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the printer is connected ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Settings and Explanation Authentication Method...
Page 443 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Remote Authentication Method To select Certificate, you need to obtain and import a CA-signed certificate in advance. ID Type If you select Pre-Shared Key for Authentication Method, select the type of ID for the device that you want to authenticate.
Page 444 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Algorithm Settings It is recommended that you select Any for all settings or select an item other than Any for each setting. If you select Any for some of the settings and select an item other than Any for the other settings, the device may not communicate depending on the other device that you want to authenticate.
Page 445 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Group Policy Setting Items Items Settings and Explanation Enable this Group Policy You can enable or disable a group policy. Access Control Configure a control method for traffic of IP packets. Items Settings and Explanation Permit Access...
Page 446 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Local Port If you select Port Number for Method of Choosing Port and if you select TCP or UDP for Transport Protocol, enter port numbers to control receiving packets, separating them with commas. You can enter 10 port numbers at the maximum.
Page 447 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKEv2 The following items are displayed when you select IKEv2 for IKE Version. Items Settings and Explanation Local Authentication Method If you select IPsec for Access Control, select an option. Used certificate is common with a default policy.
Page 448 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Transport Mode If you only use the printer on the same LAN, select this. IP packets of layer 4 or later are encrypted. Tunnel Mode If you use the printer on the Internet-capable network such as IPsec-VPN, select this option.
Page 449 Admin, a printer driver and the a scanner driver SNMP Any port Acquiring and configuring of MIB from applications such as Epson Device Admin, the Epson printer driver and the Epson scanner driver Any port Forwarding LPR data RAW (Port9100) 9100...
Page 450 HTTP(S) server (forwarding data of Web Config and WSD) HTTPS (Local) Any port HTTP (Remote) Any port HTTP(S) client (communicating between Epson Connect, firmware HTTPS (Remote) Any port updating and root certificate updating) Configuration Examples of IPsec/IP Filtering Receiving IPsec packets only This example is to configure a default policy only.
Page 451 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Authentication Method: Pre-Shared Key ❏ Pre-Shared Key: Enter up to 127 characters. Group Policy: Do not configure. Receiving printing data and printer settings This example allows communications of printing data and printer configuration from specified services. Default Policy: ❏...
Page 452: Connecting The Printer To An Ieee802.1X Network
Administrator Information > > Advanced Security Settings Connecting the Printer to an IEEE802.1X Network 2. Import the certificate in Client Certificate. If you have already imported a certificate published by a Certification Authority, you can copy the certificate and use it in IPsec/IP Filtering. To copy, select the certificate from Copy From, and then click Copy. Related Information “Application for Configuring Printer Operations (Web Config)”...
Page 453 Administrator Information > > Advanced Security Settings Connecting the Printer to an IEEE802.1X Network Items Settings and Explanation EAP Type Select an option for an authentication method between the printer and a RADIUS server. EAP-TLS You need to obtain and import a CA-signed certificate. PEAP-TLS EAP-TTLS You need to configure a password.
Page 454 Administrator Information > > Advanced Security Settings Connecting the Printer to an IEEE802.1X Network Related Information “Application for Configuring Printer Operations (Web Config)” on page 307 & “Configuring a CA-signed Certificate” on page 435 & “Configuring a CA Certificate” on page 439 &...
Page 455: Solving Problems For Advanced Security
Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Solving Problems for Advanced Security Restoring the Security Settings When you establish a highly secure environment such as IPsec/IP Filtering or IEEE802.1X, you may not be able to communicate with devices because of incorrect settings or trouble with the device or server.
Page 456 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Security Methods Algorithms IKE authentication algorithm SHA-1, SHA-256, SHA-384, SHA-512, MD5 IKE key exchange algorithm DH Group1, DH Group2, DH Group5, DH Group14, DH Group15, DH Group16, DH Group17, DH Group18, DH Group19, DH Group20, DH Group21, DH Group22, DH Group23, DH Group24, DH Group25, DH Group26, DH Group27*, DH Group28*, DH Group29*, DH Group30* ESP encryption algorithm...
Page 457 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Cannot Create the Secure IPP Printing Port The correct certificate is not specified as the server certificate for SSL/TLS communication. If the specified certificate is not correct, creating a port may fail. Make sure you are using the correct certificate. The CA certificate is not imported to the computer accessing the printer.
Page 458 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security CA-signed Certificate is more than 5KB. You cannot import a CA-signed Certificate that is more than 5KB. The password for importing the certificate is incorrect. Enter the correct password. If you forget the password, you cannot import the certificate. Re-obtain the CA-signed Certificate.
Page 459 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Warning Relating to a Digital Certificate Appears Messages Cause/What to do Enter a Server Certificate. Cause: You have not selected a file to import. What to do: Select a file and click Import. CA Certificate 1 is not entered.
Page 460 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Messages Cause/What to do Cannot use the Server Certificates that Cause: include more than three CA The certificate file in PKCS#12 format contains more than 3 CA certificates. certificates.
Page 461 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Related Information “Importing a CA-signed Certificate” on page 436 & “Deleting a CA-signed Certificate” on page 437 &...
Page 462: Where To Get Help
Contacting Epson Support........
Page 463: Technical Support Web Site
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 464: Help For Users In New Zealand
Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 465: Help For Users In Singapore
Contacting Epson Support Help for Users in Vietnam Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
Page 466: Help For Users In Indonesia
Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775 Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.id ❏ Information on product specifications, drivers for download ❏...
Page 467: Help For Users In Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs)
Page 468: Help For Users In Malaysia
Where to Get Help > > Contacting Epson Support Help for Users in India Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: 852-2827-8911 Fax: 852-2827-4383 Help for Users in Malaysia...
Page 469: Help For Users In The Philippines
Help for Users in the Philippines Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

This manual is also suitable for:

Et-16600 series

Epson ET-L15150 Series User Manual

Guide to this Manual

Important Instructions

Part Names and Functions

Guide to the Control Panel

Loading Papers

Placing Originals

Inserting and Removing a Memory Device

Printing

Copying

Scanning

Faxing

Feature: PC-FAX Send/Receive (Windows/Mac OS)

Features: Other Useful Features

Maintaining the Printer

Solving Problems

Adding or Replacing the Computer or Devices

Product Information

Administrator Information

Where to Get Help

Quick Links

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Summary of Contents for Epson ET-L15150 Series