Epson ET-M2120 Series User Manual
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Epson ET-M2120 Series User Manual

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User's Guide
Printing
Copying
Scanning
Maintaining the Printer
Solving Problems
NPD6205-01 EN

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Summary of Contents for Epson ET-M2120 Series

  • Page 1 User's Guide Printing Copying Scanning Maintaining the Printer Solving Problems NPD6205-01 EN...

  • Page 2: Table Of Contents

    Advisories and Warnings for Using the LCD Registering to Epson Connect Service from Screen....... . 14 the Control Panel.
  • Page 3 Making Custom Settings for Scanning Using Ink Bottle Handling Precautions... . 153 the Control Panel......89 Refilling the Ink Tank.
  • Page 4 Network Settings..... . . 217 Epson Connect Services....218 Google Cloud Print Services.
  • Page 5 Guide to This Manual Introduction to the Manuals......... . . 6 Searching for Information.

  • Page 6: Guide To This Manual

    Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

  • Page 7: Printing Only The Pages You Need

    Guide to This Manual > > About This Manual Marks and Symbols Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.

  • Page 8: Notes On Screenshots And Illustrations

    Guide to This Manual > > About This Manual Operating System References Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. Related Information & Links to related sections. Notes on Screenshots and Illustrations ❏...

  • Page 9: Trademarks

    EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright ©...

  • Page 10: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 11: Important Instructions

    Important Instructions Safety Instructions..........12 Printer Advisories and Warnings.

  • Page 12: Safety Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 13: Advisories And Warnings For Setting Up The Printer

    Important Instructions > > Printer Advisories and Warnings Advisories and Warnings for Using the Printer Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏...

  • Page 14: Advisories And Warnings For Using The Lcd Screen

    Important Instructions > Protecting Your Personal Information Advisories and Warnings for Using the LCD Screen ❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way. ❏...

  • Page 15: Part Names And Functions

    Part Names and Functions Front............16 Rear.

  • Page 16: Front

    Part Names and Functions > Front Front Control panel Allows you to make settings and perform operations on the printer. Also displays the printer’s status. Scanner unit Scans placed originals. Open to refill the ink tank or to remove jammed paper.

  • Page 17: Rear

    Part Names and Functions > Rear Document cover Blocks external light while scanning. Scanner glass Place the originals. Rear Rear cover Remove when removing jammed paper. AC inlet Connects the power cord. USB port Connects a USB cable to connect with a computer.

  • Page 18: Guide To The Control Panel

    Guide to the Control Panel Control Panel........... . . 19 Home Screen Configuration.

  • Page 19: Control Panel

    Guide to the Control Panel > Home Screen Configuration Control Panel Turns the printer on or off. Unplug the power cord after checking that the power light is off. Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. Displays the solutions when you are in trouble.

  • Page 20: Guide To The Network Icon

    Guide to the Control Panel > Entering Characters Displays each menu. ❏ Scan Allows you to scan documents or photos and save them to a computer. ❏ Copy Allows you to copy documents. ❏ Quiet Mode Displays Quiet Mode setting that allows you to reduce the noise the printer makes. However, enabling this may reduce print speed.

  • Page 21: Viewing Animations

    Guide to the Control Panel > Viewing Animations on the keyboard, and then press the OK button. When you have finished entering characters, select OK, and then press the OK button. Function button Descriptions Moves the cursor to the left or right. A 1 # Switches the character type.
  • Page 22 Guide to the Control Panel > Viewing Animations Indicates the total number of steps and the current step number. In the example above, it shows step 1 from 4 steps. Press button to move to the next step.

  • Page 23: Loading Paper

    Loading Paper Paper Handling Precautions......... . 24 Paper Size and Type Settings.

  • Page 24: Paper Handling Precautions

    Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 25: List Of Paper Types

    Plain paper Epson Matte Paper-Heavyweight Matte Epson Matte Epson Double-Sided Matte Paper Epson Photo Quality Ink Jet Paper Photo Quality Ink Jet Epson Photo Quality Ink Jet For smart devices, these media types can be selected when printing using Epson iPrint.

  • Page 26: Loading Paper In The Paper Cassette

    Loading Paper > Loading Paper in the Paper Cassette Loading Paper in the Paper Cassette 1. Open the front cover until it clicks, and then slide out the paper cassette until it stops. Important: The paper cassette cannot be removed. 2.
  • Page 27 Loading Paper > Loading Paper in the Paper Cassette Important: Do not load more than the maximum number of sheets specified for the paper. ❏ 8.5×13 in. Load paper using the line. ❏ Legal Pull out the paper guide extension and load paper using the line. 4.
  • Page 28 Loading Paper > Loading Paper in the Paper Cassette 5. Insert the paper cassette as far as it will go. Important: Do not push in the paper after inserting the paper cassette. It may cause a paper feed problem. If the paper is pushed in, align the paper to the paper size line.

  • Page 29: Loading Envelopes In The Paper Cassette

    Loading Paper > Loading Envelopes in the Paper Cassette Loading Envelopes in the Paper Cassette 1. Open the front cover until it clicks, and then slide out the paper cassette until it stops. Important: The paper cassette cannot be removed. 2.
  • Page 30 Loading Paper > Loading Envelopes in the Paper Cassette Important: Do not load more than the maximum number of sheets specified for envelopes. 4. Slide the edge guides to the edges of the envelopes. 5. Insert the paper cassette as far as it will go. 6.

  • Page 31: Placing Originals

    Placing Originals Placing Originals on the Scanner Glass........32...

  • Page 32: Placing Originals On The Scanner Glass

    Placing Originals > Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass 1. Open the document cover. 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.
  • Page 33 Placing Originals > Placing Originals on the Scanner Glass 4. Close the cover gently. Important: ❏ When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. ❏ Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged. 5.

  • Page 34: Printing

    Printing Printing Documents..........35 Printing on Envelopes.

  • Page 35: Printing Documents

    Printing > > Printing Documents Printing from a Computer - Windows Printing Documents Printing from a Computer - Windows Printing Using Easy Settings Note: Operations may differ depending on the application. See the application's help for details. 1. Load paper in the printer . “Loading Paper in the Paper Cassette”...
  • Page 36 Printing > > Printing Documents Printing from a Computer - Windows 6. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help. ❏...
  • Page 37 Printing > > Printing Documents Printing from a Computer - Windows Quality: Select the pint quality you want to use for printing. Available settings depend on the paper type you select. Selecting High provides higher quality printing, but the printing speed may be slower. 2-Sided Printing: Allows you to perform 2-sided printing.
  • Page 38 Printing > > Printing Documents Printing from a Computer - Windows More Options Tab Printing Presets: Add/Remove Presets: You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Document Size: Select the paper size on which you want to print.
  • Page 39 Printing > > Printing Documents Printing from a Computer - Windows Header/Footer: You can print information such as a user name and printing date in headers or footers. Additional Settings: Rotate 180°: Rotates pages 180 degrees before printing. Select this item when printing on paper such as envelopes that are loaded in fixed direction in the printer.
  • Page 40 Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Monitor 3: Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the consumables. Monitoring Preferences: Allows you to make settings for items on the EPSON Status Monitor 3 window.
  • Page 41 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ If EPSON Status Monitor 3 is disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 42 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ If EPSON Status Monitor 3 is disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 43 Printing > > Printing Documents Printing from a Computer - Windows “More Options Tab” on page 38 10. Click Print. When the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Available Paper and Capacities”...
  • Page 44 Printing > > Printing Documents Printing from a Computer - Windows 9. Click Print. Related Information “Printing Using Easy Settings” on page 35 & Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that documents are stacked in page order when they are ejected. 1.
  • Page 45 Printing > > Printing Documents Printing from a Computer - Windows Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. 1. Load paper in the printer . “Loading Paper in the Paper Cassette” on page 26 2.
  • Page 46 Printing > > Printing Documents Printing from a Computer - Windows Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. 1. Load paper in the printer . “Loading Paper in the Paper Cassette”...
  • Page 47 Printing > > Printing Documents Printing from a Computer - Windows Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
  • Page 48 Printing > > Printing Documents Printing from a Computer - Windows The actual guides are printed in monochrome, but for this explanation they are shown as blue and red lines. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 49 Printing > > Printing Documents Printing from a Computer - Windows 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 50 Printing > > Printing Documents Printing from a Computer - Windows 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 51 Printing > > Printing Documents Printing from a Computer - Windows 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 52 Printing > > Printing Documents Printing from a Computer - Windows 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
  • Page 53 Printing > > Printing Documents Printing from a Computer - Windows 10. Cut off the remaining margins along the outer guide. Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
  • Page 54 Printing > > Printing Documents Printing from a Computer - Windows 1. Load paper in the printer . “Loading Paper in the Paper Cassette” on page 26 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4.
  • Page 55 Printing > > Printing Documents Printing from a Computer - Windows 4. Select your printer. 5. Select Preferences or Properties to access the printer driver window. 6. On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. 7.
  • Page 56 Printing > > Printing Documents Printing from a Computer - Windows 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. “Main Tab” on page 36 “More Options Tab” on page 38 7.
  • Page 57 Printing > > Printing Documents Printing from a Computer - Windows 10. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled.
  • Page 58 Printing > > Printing Documents Printing from a Computer - Windows Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. 1. Load paper in the printer . “Loading Paper in the Paper Cassette” on page 26 2.
  • Page 59 Printing > > Printing Documents Printing from a Computer - Windows 4. Click Image Options from Tone Correction on the More Options tab. 5. Select Enhance Light Text and Lines. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. “Main Tab”...

  • Page 60: Printing From A Computer - Mac Os

    Printing > > Printing Documents Printing from a Computer - Mac OS Related Information “Printing Using Easy Settings” on page 35 & Printing from a Computer - Mac OS Printing Using Easy Settings Note: Operations and screens differ depending on the application. See the application's help for details. 1.
  • Page 61 If the Print Settings menu is not displayed on macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, the Epson printer driver has not been installed correctly. Enable it from the following menu.
  • Page 62 Inverts an image to print as it would appear in a mirror. Menu Options for Color Matching ColorSync/EPSON Color Controls Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color.
  • Page 63 Printing > > Printing Documents Printing from a Computer - Mac OS ❏ Scale down only Select when reducing the size of the document. Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page.
  • Page 64 Printing > > Printing Documents Printing from a Computer - Mac OS 3. Select Print from the File menu or another command to access the print dialog. 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. “Menu Options for Layout”...
  • Page 65 Printing > > Printing Documents Printing from a Computer - Mac OS Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. 1. Load paper in the printer . “Loading Paper in the Paper Cassette”...
  • Page 66 Printing > > Printing Documents Printing from a Computer - Mac OS Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. 1. Load paper in the printer . “Loading Paper in the Paper Cassette”...

  • Page 67: Printing Documents From Smart Devices (Ios)

    Printing > > Printing Documents Printing Documents from Smart Devices (iOS) Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list. 1.
  • Page 68 “Loading Paper in the Paper Cassette” on page 26 2. Set up your printer for wireless printing. 3. If Epson iPrint is not installed, install it. “Installing Epson iPrint” on page 208 4. Connect your smart device to the same wireless network as your printer.

  • Page 69: Printing Documents From Smart Devices (Android)

    You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.

  • Page 70: Printing On Envelopes

    4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.

  • Page 71: Printing Web Pages

    “Loading Paper in the Paper Cassette” on page 26 2. Set up your printer for wireless printing. 3. If Epson iPrint is not installed, install it. “Installing Epson iPrint” on page 208 4. Connect your smart device to the same wireless network as your printer.

  • Page 72: Printing Using A Cloud Service

    Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect.
  • Page 73 > > Printing Using a Cloud Service Registering to Epson Connect Service from the Control Panel 2. Select Epson Connect Services > Register/Delete to print the registration sheet. 3. Follow the instructions on the registration sheet to register the printer.

  • Page 74: Copying

    Copying Copying Originals..........75 Copying ID card.

  • Page 75: Copying Originals

    Copying > Copying Originals Copying Originals This section explains how to use the Copy menu on the control panel to copy originals. 1. Load paper in the printer. “Loading Paper in the Paper Cassette” on page 26 2. Place the originals. “Placing Originals on the Scanner Glass”...

  • Page 76: Menu Options For Copying

    Copying > > Copying Originals Menu Options for Copying 5. Press the OK button to display and check the print settings, and then change the settings as necessary. To change the settings, press the button, specify the setting menu using the buttons, and then change the settings using the buttons.

  • Page 77: Copying By Enlarging Or Reducing

    Copying > > Copying Originals Copying by Enlarging or Reducing ❏ Auto Fit Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped.

  • Page 78: Copying Multiple Originals Onto One Sheet

    Copying > > Copying Originals Copying Multiple Originals onto One Sheet 1. Load paper in the printer. “Loading Paper in the Paper Cassette” on page 26 2. Place the originals. “Placing Originals on the Scanner Glass” on page 32 3. Select Copy on the home screen. u d l r To select an item, use the buttons, and then press the OK button.
  • Page 79 Copying > > Copying Originals Copying Multiple Originals onto One Sheet 4. Press the OK button, and then press the button. 5. Select 2-up as the Multi-Page setting, and then press the OK button. 6. Select the order of the layout for the Layout Order setting, and then press the OK button. 7.

  • Page 80: Copying Id Card

    Copying > Copying ID card ❏ Landscape originals 10. Place the second page of the original, and then press the button. Note: The size and border of the copied image are slightly different from the original. Copying ID card Scans both sides of an ID card and copies onto one side of A4 size paper. 1.
  • Page 81 Copying > Copying ID card 3. Set the number of copies using the button. 4. Select On in ID Card Copy. 5. Check the print settings, and then change the settings as necessary. If you want to change the settings, press the button.

  • Page 82: Scanning

    Scanning Available Scanning Methods......... . 83 Basic Information on Scanning.

  • Page 83: Available Scanning Methods

    There are two methods of scanning originals to a computer; scanning using the printer’s control panel, and scanning from the computer. ❏ You can scan easily from the control panel. Before scanning, install Epson Event Manager and Epson Scan 2 on your computer.

  • Page 84: Recommended Resolutions To Suit Your Purpose

    Windows 8.1/Windows 8: Select Desktop-Settings-Control Panel-Programs-Programs and Features. Windows 7: Click the start button, and then select Control Panel-Programs-Programs and Features Mac OS: Select Go > Applications > Epson Software. 1. Place the originals. “Placing Originals on the Scanner Glass” on page 32...

  • Page 85: Scanning From A Computer

    ❏ To Computer (Email): Starts the email client on your computer, and then automatically attaches it to an email. ❏ To Computer (Custom): Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format.

  • Page 86: Scanning Originals Using Wsd

    Scanning Originals Using WSD Setting Up a WSD Port ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Epson ScanSmart. ❏ Mac OS Select Go > Applications > Epson Software > Epson ScanSmart.
  • Page 87 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.

  • Page 88: Scanning Originals To A Smart Device

    Select the printer name when using with WSD. Scanning Originals to a Smart Device Note: ❏ Before scanning, install Epson iPrint on your smart device. ❏ Epson iPrint screens are subject to change without notice. ❏ Epson iPrint contents may vary depending on the product.

  • Page 89: Advanced Scanning

    “Decreasing the File Size of the Scanned Image” on page 92 & Making Custom Settings for Scanning Using the Control Panel Using Epson Event Manager, you can set To Computer (Custom) for scanning to a computer using the control panel. See the Epson Event Manager help for details.
  • Page 90 Scanning > > Advanced Scanning Making Custom Settings for Scanning Using the Control Panel 2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen. 3. Click Make Job Settings.
  • Page 91 Scanning > > Advanced Scanning Making Custom Settings for Scanning Using the Control Panel 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image.

  • Page 92: Decreasing The File Size Of The Scanned Image

    Decreasing the File Size of the Scanned Image 6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Decreasing the File Size of the Scanned Image Change the scan settings to decrease the file size of the scanned image.

  • Page 93: Maintaining The Printer

    Maintaining the Printer Checking the Ink Levels..........94 Improving Paper Feeding Problems.

  • Page 94: Checking The Ink Levels

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Application for Printing from a Computer (Windows Printer Driver)”...

  • Page 95: Improving Paper Feeding Problems

    Maintaining the Printer > Improving Paper Feeding Problems Related Information “It is Time to Refill the Ink” on page 153 & Improving Paper Feeding Problems When paper is not fed from paper cassette correctly, clean the roller inside. 1. Turn off the printer by pressing the button.
  • Page 96 Maintaining the Printer > Improving Paper Feeding Problems 6. Stand the printer on its side with the printer's ink tank at the bottom. Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. Important: Do not leave the printer standing for a long time.

  • Page 97: Improving Print, Copy, And Scan Quality

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Checking and Cleaning the Print Head Improving Print, Copy, and Scan Quality Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint or there is visible banding. If the nozzles are severely clogged, a blank sheet will be printed.
  • Page 98 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Checking and Cleaning the Print Head ❏ B or close to B When some nozzles are clogged, select Yes, and then perform head cleaning. You can still perform head cleaning even if you select No. For details, see the related information below. ❏...

  • Page 99: Running Power Cleaning

    This feature effects the service life of the ink pads. The ink pads reach their capacity earlier by running this feature. If the ink pads have reached the end of their service life, contact Epson Support to request replacement. Note: When the ink levels are insufficient for Power Cleaning, you cannot run this feature.
  • Page 100 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Running Power Cleaning Running Power Cleaning - Control Panel Read the instructions for Power Cleaning before running this feature. 1. Press the button to turn off the printer. 2. While holding down the button, press the button to display the confirmation screen until the power light flashes.

  • Page 101: Preventing Nozzle Clogging

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Paper Path for Ink Smears Preventing nozzle clogging Always use the power button when turning the printer on and off. Check that the power light is off before you disconnect the power cord. The ink itself can dry out if it is not covered.

  • Page 102: Cleaning The Scanner Glass

    Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film 3. Select Paper Guide Cleaning. 4. Follow the on-screen instructions to clean the paper path. Note: Repeat this procedure until the paper is not smeared with ink. Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass.
  • Page 103 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film ❏ Light for checking smears Important: Do not use cleaning liquid other than water with a few drops of detergent. 1. Turn off the printer by pressing the button.

  • Page 104: Cleaning The Printer

    Maintaining the Printer > Cleaning the Printer Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations. 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part.

  • Page 105: Cleaning Spilled Ink

    Maintaining the Printer > Checking the Total Number of Pages Fed Through the Printer Important: ❏ Be careful not to get water onto the printer mechanism or any electrical components. Otherwise, the printer could be damaged. ❏ Never use alcohol or paint thinner to clean the components and the case. These chemicals can damage them. ❏...

  • Page 106: Checking The Total Number Of Pages Fed Through The Printer (Control Panel)

    Maintaining the Printer > Saving Power Checking the Total Number of Pages Fed Through the Printer (Control Panel) The information is printed together with the nozzle check pattern. 1. Load A4-size plain paper in the printer. “Loading Paper in the Paper Cassette” on page 26 2.

  • Page 107: Saving Power - Control Panel

    Maintaining the Printer > > … Installing or Uninstalling Applications Separately Installing the Applications Separ Saving Power - Control Panel 1. Select Settings on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2.
  • Page 108 & Checking if a genuine Epson printer driver is installed - Windows You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to...
  • Page 109 ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Applications Separately”...

  • Page 110: Adding The Printer (For Mac Os Only)

    Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Applications Separately”...
  • Page 111 3. To uninstall the printer driver, select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller.

  • Page 112: Updating Applications And Firmware

    Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Related Information “Application for Updating Software and Firmware (EPSON Software Updater)”...

  • Page 113: Transporting And Storing The Printer

    While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.
  • Page 114 Maintaining the Printer > Transporting and Storing the Printer 6. Open the scanner unit with the document cover closed. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
  • Page 115 Maintaining the Printer > Transporting and Storing the Printer 9. Close the scanner unit. Prepare to pack the printer as shown below. The scanner unit is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance.
  • Page 116 Maintaining the Printer > Transporting and Storing the Printer 11. Pack the printer in its box using the protective materials. Important: ❏ When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the printer, placing it vertically, or turning it upside down;...

  • Page 117: Solving Problems

    Solving Problems The Printer Does Not Work as Expected....... . . 118 An Error Code is Displayed on the LCD Screen.

  • Page 118: The Printer Does Not Work As Expected

    Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly The Printer Does Not Work as Expected The Printer Does Not Turn On or Off Power Does Not Turn On The following causes can be considered. The power cord is not plugged in properly to the electrical outlet.
  • Page 119 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly The installation location is inappropriate. Solutions Place the printer on a flat surface and operate in the recommended environmental conditions. “Environmental Specifications” on page 225 &...
  • Page 120 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly Unsupported paper is being used. Solutions Use paper supported by this printer. “Available Paper and Capacities” on page 202 & “Unavailable Paper Types” on page 203 &...
  • Page 121 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly Unsupported paper is being used. Solutions Use paper supported by this printer. “Available Paper and Capacities” on page 202 & “Unavailable Paper Types” on page 203 &...

  • Page 122: Cannot Print

    The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
  • Page 123 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Cannot connect to a Network The problem could be one of the following issues. Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
  • Page 124 Solving Problems > > The Printer Does Not Work as Expected Cannot Print ❏ Example of connecting to different SSIDs ❏ Example of connecting to SSIDs with a different frequency range A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices.
  • Page 125 There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
  • Page 126 There is a problem with the printer's status. Solutions Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer status. If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 127 Cannot Print If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device. The printer port is not set correctly.
  • Page 128 Right-click the printer icon in Control Panel > View devices and printers (or Printers, Printers and Faxes) and click Set as default printer. Note: If there are multiple printer icons, see the following to select the correct printer. Example) USB connection: EPSON XXXX Series...
  • Page 129 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
  • Page 130 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
  • Page 131 Solving Problems > > The Printer Does Not Work as Expected Cannot Print ❏ Example of connecting to SSIDs with a different frequency range A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices.
  • Page 132 There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
  • Page 133 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues. The network environment has been changed. Solutions When you have changed the network environment, such as the wireless router or provider, try making network settings for the printer again.
  • Page 134 Cannot Print Checking the Connection Status Use Epson iPrint to check the connection status for the smart device and the printer. See the following to install Epson iPrint if it is not already installed. “Application for Printing Easily from a Smart Device (Epson iPrint)” on page 208 1.
  • Page 135 Solving Problems > > The Printer Does Not Work as Expected Cannot Print When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. “When Replacing the Wireless Router”...
  • Page 136 Solving Problems > > The Printer Does Not Work as Expected Cannot Print The IP address is incorrectly assigned. Solutions If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly. Print the network connection report, and then check the IP address and the subnet mask assigned to the printer.

  • Page 137: Cannot Start Scanning

    The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
  • Page 138 The Printer Does Not Work as Expected Cannot Start Scanning If there is no icon on the desktop, follow the methods below to start Epson Printer Connection Checker. ❏ Windows 10 Click the start button, and then select Epson Software > Epson Printer Connection Checker.
  • Page 139 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
  • Page 140 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the privacy separator on the wireless router.
  • Page 141 The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
  • Page 142 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
  • Page 143 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning ❏ Example of connecting to SSIDs with a different frequency range A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices.
  • Page 144 The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson iPrint to check the connection status for the smart device and the printer. See the following to install Epson iPrint if it is not already installed.
  • Page 145 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning ❏ The printer is not recognized over a network connection “Cannot connect to a Network” on page 145 Check the following if a connection has been established. ❏...
  • Page 146 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning ❏ Example of connecting to different SSIDs ❏ Example of connecting to SSIDs with a different frequency range A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices.

  • Page 147: Cannot Operate The Printer As Expected

    Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected There is a problem with the network settings on the smart device. Solutions Try accessing any website from your smart device to make sure that your smart device's network settings are correct.
  • Page 148 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected ❏ Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Quiet Mode setting.

  • Page 149: An Error Code Is Displayed On The Lcd Screen

    Turn the power off and on again. E-11 An ink pad needs to be replaced. Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a user-serviceable part. However, non-printing features such as scanning are available.

  • Page 150: Paper Gets Jammed

    Mode mode because the firmware update 1. Connect the computer and the printer with a USB cable. failed. Update 2. Visit your local Epson website for further instructions. Firmware Related Information “Contacting Epson Support” on page 229 & “Installing the Applications Separately” on page 107 &...
  • Page 151 Solving Problems > > Paper Gets Jammed Removing Jammed Paper 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. 5. Open the scanner unit.
  • Page 152 Solving Problems > > Paper Gets Jammed Removing Jammed Paper 6. Remove the jammed paper. Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. Important: Do not touch the white flat cable or translucent film inside the printer.

  • Page 153: Preventing Paper Jams

    ❏ Do not store the ink bottles in high or freezing temperatures. ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes.

  • Page 154: Refilling The Ink Tank

    ❏ Do not continue printing when the ink level is below the lower line on the ink tank. Continued use of the printer when the ink level is below the lower line could damage the printer. Epson recommends filling the ink tank to the upper line when the printer is not operating to reset the ink level.
  • Page 155 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tank 5. Open the scanner unit with the document cover closed. 6. Open the ink tank cap. 7. While holding the ink bottle upright, turn the cap slowly to remove it.
  • Page 156 Refilling the Ink Tank Important: ❏ Epson recommends the use of genuine Epson ink bottles. ❏ Be careful not to spill any ink. ❏ Do not touch the top of the ink bottle after removing the cap; otherwise you may be smeared with ink.
  • Page 157 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tank If the ink does not start flowing into the tank, remove the ink bottle and reinsert it. However, do not reinsert the ink bottle when the ink has reached the top line; otherwise ink may leak. Important: Do not allow the top of the ink bottle to hit against any objects after removing its cap;...
  • Page 158 Solving Problems > > It is Time to Refill the Ink Refilling the Ink Tank Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use. 11. Close the ink tank cap. 12.

  • Page 159: Printing, Copying, And Scanning Quality Is Poor

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Banding Appears in Printouts The print head nozzles may be clogged. Solutions Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
  • Page 160 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The print head position is out of alignment. Solutions Select the Maintenance > Print Head Alignment > Horizontal Alignment menu on the control panel to align the print head.
  • Page 161 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The print head nozzles may be clogged. Solutions Try Power Cleaning. “Running Power Cleaning” on page 99 & The print settings and the paper size loaded in the printer are different. Solutions Change the print settings according to the paper size loaded in the paper cassette.
  • Page 162 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The print head is rubbing the surface of the paper. Solutions When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed.
  • Page 163 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The size of the paper is set incorrectly. Solutions Select the appropriate paper size setting. The margin setting in the application software is not within the print area. Solutions Adjust the margin setting in the application so that it falls within the printable area.

  • Page 164: Copy Quality Is Poor

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The Printed Image Is Inverted The image is set to invert horizontally in the print settings. Solutions Clear any mirror image settings in the printer driver or the application. ❏...
  • Page 165 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The print head nozzles may be clogged. Solutions Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
  • Page 166 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The print head position is out of alignment. Solutions Select the Maintenance > Print Head Alignment > Vertical Alignment menu on the control panel to align the print head.
  • Page 167 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Paper is loaded incorrectly. Solutions When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. “Loading Paper in the Paper Cassette”...
  • Page 168 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor There is some dust or stains on the scanner glass. Solutions Clean the scanner glass and the document cover using a dry, soft, clean cloth. If there is dust or stains around the originals on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying position or small images.
  • Page 169 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Moiré (Cross-Hatch) Patterns Appear in the Copied Image If the original is a printed document such as a magazine or a catalog, a dotted moiré pattern appears.

  • Page 170: Scanned Image Problems

    Solving Problems > > Printing, Copying, and Scanning Quality is Poor Scanned Image Problems Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear in the Scanned Image There is dust or dirt on the originals or the scanner glass. Solutions Remove any dust or dirt that adheres to the originals, and clean the scanner glass.
  • Page 171 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.

  • Page 172: Cannot Solve Problem After Trying All Solutions

    You can check the following items while the printer is off. ❏ Check that you are using genuine Epson ink bottles. Try to use genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline. ❏ Check if the translucent film is smeared.
  • Page 173 Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing setting. If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson support.

  • Page 174: Adding Or Replacing The Computer Or Devices

    Adding or Replacing the Computer or Devices Connecting to a Printer that has been Connected to the Network....175 Re-setting the Network Connection........176 Connecting a Smart Device and Printer Directly (Wi-Fi Direct).

  • Page 175: Connecting To A Printer That Has Been Connected To The Network

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 176: Using A Network Printer From A Smart Device

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 177: When Changing The Computer

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup When Changing the Computer When changing the computer, make connection settings between the computer and the printer.

  • Page 178: Changing The Connection Method To The Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
  • Page 179 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Changing t Select Change connection method for printer (for new network router or changing USB to network, etc.) on the Select Your Operation screen, and then click Next. Select Connect via wireless network (Wi-Fi), and then click Next.

  • Page 180: Making Wi-Fi Settings From The Control Panel

    Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- Follow the on-screen instructions. Making Wi-Fi Settings from the Control Panel You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using.
  • Page 181 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- 5. Select the SSID for the wireless router from printer's control panel, and then press the OK button. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, press the button to update the list.
  • Page 182 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- 5. Hold down the [WPS] button on the wireless router until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the documentation provided with your wireless router for details.

  • Page 183: Connecting A Smart Device And Printer Directly (Wi-Fi Direct)

    Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi 7. Press the OK button on the printer. Setup is complete when the setup completion message is displayed. Note: If connection fails, restart the wireless router, move it closer to the printer, and try again. If it still does not work, print a connection report and check the solution.
  • Page 184 ❏ Using the standard camera application to scan the QR code ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 185 Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi 6. Check the message, and then press the OK button to proceed. The QR code is displayed on the printer's control panel. 7. On your iPhone, iPad, or iPod touch, start the standard Camera app, and then scan the QR code displayed on the printer's control panel in PHOTO mode.
  • Page 186 Connecting a Smart Device and Printer Directly (Wi 10. On the printer's control panel, press the OK button. 11. On the iPhone, iPad, or iPod touch, start Epson printing app. Examples of Epson printing apps 12. On the Epson printing app screen, tap Printer is not selected..

  • Page 187: Connecting To Android Devices Using Wi-Fi Direct

    ❏ Android 4.4 or later ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
  • Page 188 Connecting a Smart Device and Printer Directly (Wi 6. On the smart device, start Epson iPrint. 7. On the Epson iPrint screen, tap Printer is not selected.. 8. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer.

  • Page 189: Connecting To Devices Other Than Ios And Android Using Wi-Fi Direct

    … Connecting a Smart Device and Printer Directly (Wi Related Information “Application for Printing Easily from a Smart Device (Epson iPrint)” on page 208 & “Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 189 &...
  • Page 190 Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi 6. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. The screenshot is an example on iPhone. 7.
  • Page 191 For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again. Related Information “Application for Printing Easily from a Smart Device (Epson iPrint)” on page 208 &...

  • Page 192: Disconnecting Wi-Fi Direct (Simple Ap) Connection

    Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi Disconnecting Wi-Fi Direct (Simple AP) Connection There are two methods available to disable a Wi-Fi Direct (Simple AP) connection; you can disable all connections by using the printer's control panel, or disable each connection from the computer or the smart device.

  • Page 193: Checking The Network Connection Status

    Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec 6. Select the menu item that you want to change. You can select the following menu items. ❏ Change Network Name Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name.

  • Page 194: Printing A Network Connection Report

    Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Checking the Network Connection Status using the Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen.
  • Page 195 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a.
  • Page 196 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 197 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings.
  • Page 198 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Making Settings for Connecting to the Computer”...
  • Page 199 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 200: Printing A Network Status Sheet

    Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Related Information “Printing a Network Status Sheet” on page 200 & “Making Settings for Connecting to the Computer” on page 177 & Message on the Network Environment Message Solution The Wi-Fi environment needs to be...

  • Page 201: Product Information

    Product Information Paper Information..........202 Consumable Products Information.

  • Page 202: Paper Information

    Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for 2-sided printing.

  • Page 203: Unavailable Paper Types

    Loading Capacity (Envelopes) Envelope Envelope #10, Envelope DL, Envelope C6 Paper for 2-Sided Printing Genuine Epson Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Double-Sided Matte Paper Related Information “Available Paper and Capacities” on page 202 & Commercially Available Paper ❏...

  • Page 204: Consumable Products Information

    The following are the codes for genuine Epson ink bottles. Important: ❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink.

  • Page 205: Software Information

    Software Information Software for Printing Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Software for Printing Application for Printing from a Computer (Windows Printer Driver) The printer driver controls the printer according to the commands from an application.
  • Page 206 “Menu Options for the Printer Driver” on page 36 & Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab.
  • Page 207 Guide to Mac OS Printer Driver Epson Printer Utility You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status Monitor, you can check printer status and error information. Making Operation Settings for the Mac OS Printer Driver Accessing the Operation Settings Window of the Mac OS Printer Driver Select System Preferences from the Apple menu >...
  • Page 208 Application for Printing Easily from a Smart Device (Epson iPrint) Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
  • Page 209 Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Application for Printing Easily from an Android Application (Epson Print...

  • Page 210: Software For Scanning

    Application for Controlling the Scanner (Epson Scan 2) Epson Scan 2 is a scanner driver that allows you to control the scanner. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start this application from a TWAIN- compliant scanning application.
  • Page 211 ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.

  • Page 212: Software For Making Settings

    IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser when you start Web Config; this does not indicate a problem and can be safely ignored.
  • Page 213 2003 R2/Windows Server 2003 Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Starting on Mac OS Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config.

  • Page 214: Software For Updating

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...

  • Page 215: Printer Setup

    Product Information > > Settings Menu List Printer Setup Power Cleaning: Select this feature to power cleaning to clean the clogged nozzles in the print head. More ink is consumed than in usual cleaning. See the "Related Information" below for details on using this feature.
  • Page 216 Product Information > > Settings Menu List Printer Setup Error Notice: Select On to display an error message when the selected paper size or type does not match the loaded paper. Paper Setup Auto Display: Select On to display the Paper Setting screen when loading paper in the paper cassette. If you disable this feature, you cannot print from an iPhone, iPad, or iPod touch using AirPrint.

  • Page 217: Network Settings

    Product Information > > Settings Menu List Network Settings Related Information “Saving Power” on page 106 & Network Settings Select the menus on the control panel as described below. Settings > Network Settings Print Status Sheet: Prints a network status sheet. Wi-Fi Setup: Set up or change wireless network settings.

  • Page 218: Epson Connect Services

    Email Address: Check the printer's email address that is registered to the Epson Connect services. Status: Check whether or not the printer is registered and connected to the Epson Connect services. Related Information “Printing Using a Cloud Service” on page 72 &...

  • Page 219: Print Status Sheet

    Select the menus on the control panel as described below. Settings > Customer Research Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Restore Default Settings Select the menus on the control panel as described below.

  • Page 220: Firmware Update

    Product Information > > Product Specifications Printer Specifications Settings > Restore Default Settings Resets the following menus to their defaults. ❏ Network Settings ❏ Copy Settings ❏ Scan Settings ❏ Clear All Data and Settings Firmware Update Select the menus on the control panel as described below. Settings >...

  • Page 221: Scanner Specifications

    Product Information > > Product Specifications Scanner Specifications Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 41.0 mm (1.61 in.) 37.0 mm (1.46 in.) Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism.

  • Page 222: Interface Specifications

    Product Information > > Product Specifications Network Specifications Color Depth Color ❏ 48 bits per pixel internal (16 bits per pixel per color internal) ❏ 24 bits per pixel external (8 bits per pixel per color external) Grayscale ❏ 16 bits per pixel internal ❏...

  • Page 223: Supported Third Party Services

    IPv4, IPv6 ✓ IPP Printing (Windows, Mac IPv4, IPv6 PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓...

  • Page 224: Dimensions

    Sleep mode: Approx. 0.7 W Power off: Approx. 0.2 W Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...

  • Page 225: Environmental Specifications

    Product Information > > Product Specifications System Requirements Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 226: Regulatory Information

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
  • Page 227 Product Information > > Regulatory Information Restrictions on Copying Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

  • Page 228: Where To Get Help

    Contacting Epson Support........

  • Page 229: Technical Support Web Site

    Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.

  • Page 230: Help For Users In India

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs)
  • Page 231 Where to Get Help > > Contacting Epson Support Help for Users in Hong Kong Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: 852-2827-8911 Fax: 852-2827-4383...

This manual is also suitable for:

M2120 series

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