LG WCES6428F.BRSLSTD Owner's Manual
LG WCES6428F.BRSLSTD Owner's Manual

LG WCES6428F.BRSLSTD Owner's Manual

Combination wall oven
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OWNER'S MANUAL
COMBINATION
WALL OVEN
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
WCES6428F
www.lg.com
MFL70581904
Copyright © 2021-2023 LG Electronics Inc. All Rights Reserved.
Rev.03_012723

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Summary of Contents for LG WCES6428F.BRSLSTD

  • Page 1 Scan to see the online manual. OWNER'S MANUAL COMBINATION WALL OVEN Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WCES6428F www.lg.com MFL70581904 Copyright © 2021-2023 LG Electronics Inc. All Rights Reserved. Rev.03_012723...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS IMPORTANT SAFETY 17 Language Selection INSTRUCTIONS 17 Volume 17 Preheat Alarm Light READ ALL INSTRUCTIONS BEFORE USE 18 Temperature Adjustment 4 Precautions to Avoid Possible Exposure to 18 Temperature Units Excessive Microwave Energy 18 Smart Diagnosis 4 Safety Messages 18 Program Update WARNING 18 Demo Mode...
  • Page 3 58 Connecting to Wi-Fi 58 Wireless LAN Module Specifications 58 FCC Notice 59 Open Source Software Notice Information Smart Diagnosis Feature 59 Using LG ThinQ to Diagnose Issues 59 Using Audible Diagnosis to Diagnose Issues 60 MAINTENANCE Cleaning 60 General Cleaning Tips...
  • Page 4: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Precautions to Avoid Possible Exposure to Excessive Microwave Energy (a) Do not attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks. (b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS • Children must not be allowed to play with accessories or hang down from the door or any part of the oven. Doing so can cause serious injury and damage. As with any appliance, close supervision is necessary when used by children.
  • Page 6: Installation

    IMPORTANT SAFETY INSTRUCTIONS • Do not mount unit over or near any portion of a heating or cooking appliance. • Do not mount over a sink. • Do not store anything directly on top of the appliance surface when the appliance is in operation. Installation •...
  • Page 7: Maintenance

    IMPORTANT SAFETY INSTRUCTIONS shock hazard. Turn the oven off immediately and have the heating element replaced by a qualified service technician. • Never allow children to remain unsupervised near the oven. • DO NOT block the oven vent during operation. This can damage the electric parts of the oven. Air must be able to move freely.
  • Page 8: Microwave Oven

    IMPORTANT SAFETY INSTRUCTIONS • If cabinet storage is provided directly above the oven, use it to store items that are not frequently used and can be safely stored in an area subjected to heat. Temperatures may be unsafe for volatile items such as flammable liquids, cleaners or aerosol sprays.
  • Page 9: Caution

    IMPORTANT SAFETY INSTRUCTIONS - Relocate the microwave oven with respect to the receiver. - Move the microwave oven away from the receiver. - Plug the microwave oven into a different outlet so that the microwave oven and the receiver are on different branch circuits.
  • Page 10 10 IMPORTANT SAFETY INSTRUCTIONS • Do not rinse trays and racks by placing them in water just after cooking. This may cause breakage or damage. • The oven should be cleaned regularly and any food deposits should be removed. Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could shorten the life of the appliance and possibly result in a hazardous situation.
  • Page 11: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The appearance and specifications listed in this manual may vary due to constant product improvements. Exterior / Interior Oven Controller Broiler Pan and Grid Upper Oven Door Standard Racks Spacer Gasket Lower Oven Door Gliding Racks Rating Label, Model and Serial Number Plate Air Fry Tray...
  • Page 12 Owner’s manual Accessories for Lower Oven Installation manual Accessories for Cooking NOTE • Contact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories are missing. • For your safety and for extended product life, only use authorized components.
  • Page 13: Operation

    OPERATION OPERATION Operating Control Panel Control Panel Features LCD Display On/Off LCD Touchscreen for Oven Display Icons Icons appear in display when activated. Lamp Icon (Upper Oven) Touch to turn light on/off Timer Icon (Upper Oven) Touch to set a timer Microwave Quick Start Touch to start Microwave mode quickly Timer Icon (Lower Oven)
  • Page 14: Energy Saving Tips

    14 OPERATION Auto Conversion Icon Appears when Convection Auto Conversion is turned on Wi-Fi Icon • Appears when oven is connected to Wi-Fi • Appears when oven is disconnected from Wi-Fi or is not registered Remote Start Icon Appears when Remote Start is active Lock Icon Appears when Lockout is on Energy Saving Tips...
  • Page 15: Microwave Quick Start

    OPERATION Location of Settings A popup screen appears. Touch Unlock for 3 seconds. • Page 1: Microwave Quick Start, Lockout, Date & Time, Clock Themes, Sabbath Mode, Wi-Fi Setup The lock icon disappears from the top of the • Page 2: Remote Start, Brightness, Display, display.
  • Page 16: Sabbath Mode

    16 OPERATION Sabbath Mode Wi-Fi Sabbath mode is used on the Jewish Sabbath and Connect the appliance to a home Wi-Fi network to Holidays. use Remote Start and other smart functions. See the Smart Functions section for more details. While the oven is in Sabbath mode, the temperature cannot be changed and the timer, Setting Up Wi-Fi light, and alarm functions are disabled.
  • Page 17: Display

    OPERATION Adjust the display brightness by touching and Select ON or OFF. dragging the dot across the bar, by tapping anywhere on the bar, or by touching When Convection Auto Conversion is ON, the icon appears at the top of the display. Touch OK.
  • Page 18: Temperature Adjustment

    18 OPERATION Temperature Units Setting the Preheat Alarm Set the oven temperature display to show either Touch Settings at the center bottom of the Fahrenheit or Celsius units. Main screen, swipe to the third Settings The oven defaults to Fahrenheit unless changed by screen, and touch Preheat Alarm Light.
  • Page 19: Factory Data Reset

    OPERATION Oven Cooling Touch Settings at the center bottom of the Main screen, swipe to the third Settings The oven cooling icon appears in the display if the screen, and touch Demo Mode. temperature inside the oven is high during or after operation.
  • Page 20 20 OPERATION Adjusting or Cancelling the Timer Touch the remaining time next to the clock icon in the display. To cancel the timer, touch the Reset icon in the popup. Then touch OK. Reset icon To adjust the time, scroll the numbers in the popup until the desired time appears.
  • Page 21: Operating The Upper Microwave Oven

    OPERATION Operating the Upper - Use utility dishes, loaf dishes, pie plates, cake plates, liquid measuring cups, casseroles and Microwave Oven bowls without metal rims. - Do not use delicate glassware, such as Before Using tumblers or wine glasses, as these might shatter when heated.
  • Page 22: Cooking Tips

    22 OPERATION Cooking Tips • Tableware - Do not put plates with painted decoration in Carefully monitor the food in the microwave oven the oven, as the paint may contain metal and while it is cooking. Directions given in recipes to cause arcing.
  • Page 23: Microwave Power Levels

    OPERATION • Foods with Skin, Shell or Membrane - Always underestimate defrosting time. Food should still be somewhat icy in the center - Skin or Membrane: Pierce the outsides of when removed from the oven. If defrosted foods like potatoes, sausages, or egg whites or food is still frozen solid in the center, return it yolks before cooking.
  • Page 24: Microwave Mode

    24 OPERATION Convection Bake Mode Power Level During Convection Bake, a heating element is used to raise the temperature of the air inside the oven. • Thawing meat, poultry and seafood The convection cooking temperature ranges from (40%) 100 ℉ (38 ℃) to 450 ℉ (232 ℃). It is best to preheat the oven when convection cooking.
  • Page 25: Broil Mode

    OPERATION NOTE NOTE • When the oven reaches the set preheat • For best results, use the rack when broiling in temperature, a melody will sound. The oven the upper oven. automatically holds that temperature for 30 minutes. • The oven temperature drops very quickly when the door is opened;...
  • Page 26: Defrost Mode

    26 OPERATION To Stop Cooking NOTE Touch Stop in the display, and select Yes. • When popping prepackaged popcorn, place the bag carefully in the oven so it does not touch the NOTE walls as it rotates. Fold the ends of the bag up •...
  • Page 27: Speed Cook Mode

    OPERATION Poultry (0.1 - 6.0 lbs) Set the power level in the display. • Poultry: Whole, cut-up, breast (boneless) • Cornish Hens: Whole Set the temperature. Scroll through the numbers on the display, or touch the number • Turkey: Breast pad icon to enter the numbers directly.
  • Page 28 28 OPERATION The display shows the remaining heating time. For - Instructions: Use microwave safe mug or cup best results when sensor cooking, follow these without covering. After cooking, stir to recommendations. complete reheating. • Food cooked with the sensor system should be CAUTION at normal storage temperature.
  • Page 29: Microwave Quick Start Mode

    OPERATION - Instructions: Use microwave safe bowl. Cover Scroll through or tap the arrow key to select container with vented plastic wrap. After recommended amounts. Touch Next. cooking, let stand for 3 minutes. † • 8. Soup (1-4 cups Follow the recommendations in the display regarding accessories.
  • Page 30 30 OPERATION - Instructions: Add water according to the • 16. Lamb chops, 1/2″ thick (6-7 oz) (1, 2, 3-4 quantity (4-12 oz: add 2 tbsp water, 13-20 oz: chops) add 4 tbsp water). Cover with vented plastic - Cookware: Metal tray wrap.
  • Page 31: Soften Mode

    OPERATION with vented plastic wrap. After cooking, let WARNING stand for 3 minutes. • Do not use recycled paper products in the upper • 22. Ribeye steak, 1″ thick (14-15 oz) (1, 2 oven. They sometimes contain impurities that steaks) cause arcing and sparking.
  • Page 32: Melt Mode

    32 OPERATION - Food temperature: Refrigerated • 3. Cheese (4, 8, 12 oz) - Instructions: Frosting will be at room - Cookware: Microwave-safe bowl on the glass temperature and ready for use in a recipe. tray • 4. Ice cream (1 pint, 1 quart) - Food temperature: Refrigerated - Cookware: Glass tray - Instructions: Use processed cheese food only.
  • Page 33: Proof Mode

    OPERATION • It is normal for the fan to operate during this function. Proof Mode This function maintains a warm oven for rising yeast-leavened products before baking. Setting the Proof Mode Touch Proof in the cooking mode screen. Touch Start to start proofing. To Stop Cooking Touch Stop in the display and select Yes.
  • Page 34: Operating The Lower Oven

    34 OPERATION Operating the Lower Oven Removing Racks Pull the rack straight out until it stops. Before Using the Oven Lift up the front of the rack and pull it out. NOTE • Because the oven temperature cycles, an oven Replacing Racks thermometer placed in the oven cavity may not show the same temperature that is set on the...
  • Page 35: Instaview

    OPERATION • The InstaView function is disabled when the oven door is opened and for one second after closing the door. • The InstaView function is disabled during Self Clean, Lockout, Sabbath Mode and initial power input (on some models only). •...
  • Page 36: Bake Mode

    36 OPERATION If the cook time is set, the remaining time • When using Convection Bake with a single rack, appears in the display. If a delayed start time place oven rack in position . If cooking on is set, the start time appears in the display. multiple racks, place the oven racks in positions •...
  • Page 37: Recommended Baking Guide

    OPERATION Setting the Bake Function Baking Tips • For best results, food should be placed on a Touch Bake in the cooking mode screen. single rack with at least 1” to 1 1/2” of air space between the pans and oven walls. Set the oven temperature.
  • Page 38: Broil Mode

    38 OPERATION Multiple Rack CAUTION • Do not use a broiler pan without a grid. Oil can cause a grease fire. • Do not cover the grid and broiler pan with aluminum foil. Doing so will cause a fire. • Always use a broiler pan and grid for excess fat Standard Rack (Position and grease drainage.
  • Page 39: Recommended Broiling Guide

    OPERATION Tips for Reducing Smoke Let the oven preheat for approximately 5 minutes before cooking the food. Due to the intense heat associated with broiling, it is normal to experience smoke during the cooking process. This smoke is a natural byproduct of If the cook time is set, the remaining time searing and should not cause you to worry.
  • Page 40 40 OPERATION Broiler pan First Second Quantity and/or Rack Side Side Food Comments Thickness Position Time Time (min.) (min.) Space evenly. Up to 9 1 lb (9 patties) Ground Beef patties may be broiled 1/2 to 3/4" thick at once. Rare 1"...
  • Page 41: Warm Mode

    OPERATION First Second Quantity and/or Rack Side Side Food Comments Thickness Position Time Time (min.) (min.) 2 (1" thick) Medium about 10 to 12 Well done Lamb Chops Slash fat. Medium 2 (1 " thick) about 1lb Well done 9-11 Grease pan.
  • Page 42: Proof Mode

    42 OPERATION Setting the Warm Mode Scroll through the numbers to set a proofing time or touch the number pad icon to enter the numbers directly. Touch Warm in the cooking mode screen. Number pad icon Scroll to set the desired temperature: Low, Medium, or High.
  • Page 43 Settings screen. • Use either the optional air fry tray available from LG or a dark baking tray with no sides or short sides that does not cover the entire rack. This Adjust the settings using the number pad or allows for better air circulation.
  • Page 44: Recommended Air Frying Guide

    44 OPERATION Recommendations When Air Frying • Open a window or sliding glass door, if possible, to make sure the kitchen is well-ventilated. High-Fat Foods • Clean the grease filters on your exhaust hood Foods high in fat will smoke when using the Air Fry regularly.
  • Page 45: Probe Mode

    OPERATION Quantity Rack Recommended Items Temp. (°F) Time Guide (oz) Position CHICKEN-Frozen Frozen Chicken Nuggets, 15-25 Crispy Frozen Chicken Strips 25-35 Frozen Hot Wings, Bone- 25-35 CHICKEN-Fresh, Skin on 25-35 Brush or lightly spray with † Fresh Chicken Wings 1 tbsp. of oil. Add salt and Fresh Chicken 30-40 pepper to taste.
  • Page 46: Recommended Probe Guide

    46 OPERATION • For thin cuts of meat, insert probe in thickest If desired, set the delayed start time using the side of meat. same method. Touch the arrow key on the right side of the display to see the additional settings.
  • Page 47 OPERATION Category Examples of Food Probe Placement Insert in the thickest part, away Fresh Beef, Veal, Lamb Steaks, Roasts, Chops from bone, fat and gristle Whole Chicken or Turkey Insert in the thickest part of thigh, Poultry Breasts or Roasts avoiding bone Poultry Duck, Goose, Pheasant...
  • Page 48: Favorite Mode

    48 OPERATION Target Internal Category Examples of Food Desired Doneness Temp. Seafood Whole Fish Fish Fillet (Side of Fish) 145 ℉ (62.8 ℃) Fish Steaks or Portions Favorite Mode • After the steam mode is used for 8 hours, a reminder to descale the product appears in the For frequently used cooking menus, you can display the next time the steam mode is...
  • Page 49: Auto Cook Mode

    OPERATION Select the recipe and touch the trash can icon at the bottom left of the screen. Touch Yes. Auto Cook Mode The Auto Cook function provides guidance for cooking foods or dishes that may be unfamiliar. It contains preset programs for cooking many popular food items, with information on recommended preheating, accessories, and rack position for optimal results.
  • Page 50: Auto Cook Guide

    50 OPERATION Auto Cook Guide • Preheat oven first for most items. • Preheat for 5 minutes when broiling. • If using probe, insert after preheating. NOTE • When cooking thin cuts of meat, insert the probe into the thickest part of the meat. If the probe is inserted incorrectly, the oven could turn off too soon.
  • Page 51 OPERATION Accessories/ Shelf Cooking Menu Cookware Position time in min. Pork Butt Casserole dish 60~90 Pork Chops 30~50 Pork Pork Loin 50~80 Pork Tenderloin 20~40 Rack 10~30 Lamb Bone-in Leg of Lamb 20~40 Grid on broiler pan Veal Top Sirloin 80~100 Veal Chops 4~15 + 3~10...
  • Page 52 52 OPERATION Accessories/ Shelf Cooking Menu Cookware Position time in min. Directly on rack 10~20 Frozen Thin Crust On pizza pan 10~20 On pizza stone 10~20 Directly on rack 10~20 Pizza Frozen Rising Crust On pizza pan 10~20 On pizza stone 10~20 Directly on rack 10~20...
  • Page 53: Steam Function

    OPERATION Accessories/ Shelf Cooking Menu Cookware Position time in min. Homemade 20~50 White Bread Frozen Loaf pan 20~50 Par Baked 20~50 Homemade 15~35 Perforated Baguette Frozen 15~35 baguette pan Par Baked 15~35 Bread (Steam) Cinnamon Raisin Bread Loaf pan 20~40 Loaf pan or Walnut Bread 40~50...
  • Page 54: Steam Bake Mode

    54 OPERATION Steam Bake Mode The Steam Bake mode heats food gradually, using both the oven heating elements and moist steam heat. The oven can be programmed to cook at any temperature from 210 ℉ (100 ℃) to 550 ℉ (285 ℃). Preset temperature options start at 350 ℉...
  • Page 55: Sous Vide

    OPERATION Adjust the settings as desired. Place the standard rack in position place the sealed food bag on it. Touch Start. Touch Steam Cook in the Cooking Modes screen. To Stop Steam Cooking Touch Stop in the display, and select Yes. Touch Sous vide in the display.
  • Page 56: Remote Start Mode

    • A faulty Wi-Fi connection could delay the Remote network, the preheating function of the oven can Start function. be started or stopped using the LG ThinQ smartphone app. • Disconnect the probe if attached. Preparing the Oven for a Remote Start Open the oven door to make sure the oven is empty and ready for preheating.
  • Page 57: Smart Functions

    Internet service provider or refer to your wireless router manual. • Firmware Update • LG ThinQ is not responsible for any network - Keep the appliance updated. connection problems or any faults, malfunctions, or errors caused by network connection.
  • Page 58: Installing The Lg Thinq Application

    Connecting to Wi-Fi This device complies with Part 15, Part 18 of the FCC Rules. Operation is subject to the following The Wi-Fi button, when used with the LG ThinQ two conditions: application, allows the appliance to connect to a (1) This device may not cause harmful interference home Wi-Fi network.
  • Page 59: Open Source Software Notice Information

    SMART FUNCTIONS Open Source Software Notice • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow Information the instructions for audible diagnosis provided To obtain the source code that is contained in this in the LG ThinQ application.
  • Page 60: Maintenance

    60 MAINTENANCE MAINTENANCE Cleaning cleaner. Remove heavier soil with warm, soapy water. Do not use abrasives of any kind. General Cleaning Tips Painted and Decorative Trim • A plastic spatula can be used as a scraper to For general cleaning, use a cloth with hot soapy scrape off any chunks or debris before and water.
  • Page 61: Easyclean

    Clean with a mild, abrasive cleaner. cleaning options for the inside of the oven. The • Food spilled into the tracks could cause the EasyClean feature takes advantage of LG’s new racks to become stuck. enamel to help lift soils without harsh chemicals,...
  • Page 62 Compared to the cavity is above 150 ℉ (65 ℃), the EasyClean cycle more intense Self Clean process, your LG oven will not be activated until the oven cavity cools gives you the option of cleaning with LESS HEAT, down.
  • Page 63: Self Clean (Lower Oven)

    MAINTENANCE Clean the oven cavity immediately after the EasyClean cycle by scrubbing with a wet, non- scratch scouring sponge or pad. (The scouring side will not scratch the finish.) Some water may spill into the bottom vents while cleaning, but it will be captured in a pan under the oven cavity and will not hurt the burner.
  • Page 64 64 MAINTENANCE smoking or an odor. This is normal, especially if or breaker and have the oven serviced by a the oven is heavily soiled. During Self Clean, the qualified technician. kitchen should be well ventilated to minimize the • If the self cleaning mode malfunctions, turn the odors from cleaning.
  • Page 65 MAINTENANCE • If oven racks were left in the oven and do not NOTE slide smoothly after a Self Clean cycle, wipe racks and rack supports with a small amount of • The Self Clean cycle can be used for soil that has vegetable oil to make them glide more easily.
  • Page 66: Cleaning The Steam Feeder Tank

    66 MAINTENANCE • If the steam feeder tank does not slide in as CAUTION smoothly as it should, clean the bottom of the tank. • It may become necessary to cancel or interrupt a Self Clean cycle due to excessive smoke or fire in the oven.
  • Page 67: Drying The Lower Oven Interior

    MAINTENANCE Setting Evaporation After 1 hour 43 minutes of descaling, a popup will appear in the display. Following the instructions, drain the tank and fill it with Touch Clean in the Cooking Modes screen. clean water. Touch Steam Maintenance and Evaporation in that order.
  • Page 68 68 MAINTENANCE Remove the bulb from the socket. Replace the bulb, and reassemble the light cover by snapping it back into place. Plug in the oven or reconnect power.
  • Page 69: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions About the Upper Oven Can I use a rack in my upper oven to reheat or cook on two levels at once? Only use the rack that is supplied with your upper oven. Use of any other rack can result in poor cooking performance and/or arcing and may damage your oven.
  • Page 70 70 TROUBLESHOOTING The correct side of the tray should be facing up and the tray should sit firmly on the center hub. The support is not operating correctly. Reinstall the glass tray and restart the oven. Cooking without the glass tray can give you poor results. Why does the dish become hot when I microwave food in it? I thought that this should not happen.
  • Page 71 TROUBLESHOOTING Do not cover racks with aluminum foil. Covering entire racks with foil restricts air flow, leading to poor cooking results. Use a sheet pan lined with foil under fruit pies or other acidic or sugary foods to prevent spillovers from damaging the oven finish. CAUTION •...
  • Page 72 72 TROUBLESHOOTING Do I need to use all 1 ¼ cups (10 oz or 300 ml) of water for EasyClean? Yes. It is highly recommended that 1 cup (8 oz or 240 ml) of water be sprayed or poured on the bottom and an additional ¼...
  • Page 73: Before Calling For Service

    TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooking Problem Possible Cause & Solution Arcing or Sparking Cookware is not microwave safe. • When in doubt, test cookware before use. Do not operate oven while empty.
  • Page 74 74 TROUBLESHOOTING Problem Possible Cause & Solution Oven smokes Grease has built up on oven surfaces. Old grease or food spatters cause excessive excessively during smoking. broiling. • Regular cleaning is necessary when broiling frequently. Food does not bake Oven controls improperly set. or roast properly •...
  • Page 75: Parts & Features

    TROUBLESHOOTING Problem Possible Cause & Solution Oven will not steam The drain in the water tank may be clogged with hard water scale. cook (On some • If this happens, the descaling function must be run before the steam function can be used. models) Water pools in the During steam cooking, the water in the water tank is transferred to the bottom of the...
  • Page 76: Noises

    76 TROUBLESHOOTING Problem Possible Cause & Solution Oven door does not The control and door may be locked. open after a Self • Allow about one hour for the oven to cool after the completion of a Self Clean cycle. The Clean cycle door can be opened when the lock is no longer displayed.
  • Page 77 During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
  • Page 78: Limited Warranty

    Should your LG Electric Oven ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
  • Page 79: Procedure For Resolving Disputes

    Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632...
  • Page 80 The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
  • Page 81 LIMITED WARRANTY www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”). You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
  • Page 82 82 Memo...
  • Page 83 Memo...
  • Page 84 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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