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Dell P2723QE Monitor
User's Guide
Monitor Model: P2723QE
Regulatory Model: P2723QEf

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Summary of Contents for Dell 210-BDFZ

  • Page 1 Dell P2723QE Monitor User’s Guide Monitor Model: P2723QE Regulatory Model: P2723QEf...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents About your monitor ...........6 Package contents ............. 6 Product features ............8 Identifying parts and controls ........9 Front view ................9 Back view ................10 Side view ................10 Bottom view .................11 Monitor specifications ..........12 Resolution specifications ...........13 Supported video modes ............
  • Page 4 Connecting the USB Type-C cable (C to A) ......32 Connecting the RJ45 cable (optional) ........33 Dell Power Button Sync (DPBS) ........ 34 Connecting the monitor for DPBS for the first time ....36 Using DPBS function ............37 System ON/OFF with power button ........
  • Page 5 Product specific problems ........76 Universal Serial Bus (USB) specific problems ..... 78 Appendix ............79 FCC notices (U.S. only) and other regulatory information ............. 79 Contact Dell ............79 EU product database for energy label and product information sheet ............ 79 │...
  • Page 6: About Your Monitor

    About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell technical support. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor.
  • Page 7 Power cable (varies by country) DisplayPort cable (DisplayPort to DisplayPort) *USB Type-C to Type-C ® Gen2 cable (1.0 m) USB Type-C to Type-A cable (1.8 m) • Quick Start Guide • Safety, Environmental, and Regulatory Information • Velcro Strap NOTE: *USB Type-C and USB-C are registered trademarks of USB ®...
  • Page 8: Product Features

    Product features The Dell P2723QE monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 68.47 cm (27.0 in.) viewable area (measured diagonally). 3840 x 2160 (16:9) resolution, plus full-screen support for lower resolutions.
  • Page 9: Identifying Parts And Controls

    Identifying parts and controls Front view Back view Label Description Solid white light indicates that the monitor is turned on and functioning normally. LED indicator Blinking white light indicates that the monitor is in Standby Mode. Power On/Off button To turn the monitor on or off. Joystick Use it to control the OSD menu.
  • Page 10: Back View

    Stand release button Releases stand from the monitor. Barcode, serial number, and Refer to this label if you need to Service Tag label contact Dell for technical support. Use to organize cables by inserting Cable-management slot them through the slot. Side view │...
  • Page 11: Bottom View

    Bottom view Bottom view without monitor stand Label Description Security lock slot Secures monitor with security cable lock (sold separately) (based on Kensington Security Slot Power connector Connect the power cable (shipped with your monitor). To lock the stand to the monitor using a M3 x 6 mm screw Stand lock (screw not included).
  • Page 12: Monitor Specifications

    Monitor specifications Model P2723QE Screen type UHD TFT LCD Panel technology In-Plane Switching Technology Aspect ratio 16:9 Viewable image Diagonal 684.67 mm (26.96 in.) Width (active area) 596.74 mm (23.49 in.) Height (active area) 335.66 mm (13.21 in.) Total area 200301.75 mm²...
  • Page 13: Resolution Specifications

    Height adjustable stand 150 mm Tilt -5° to 21° Swivel -45° to 45° Pivot -90° to 90° Dell Display Manager Easy Arrange and other key features compatibility Security Security lock slot (cable lock sold separately) Resolution specifications Model P2723QE Horizontal scan range...
  • Page 14: Preset Display Modes

    Preset display modes Display mode Horizontal Vertical Pixel clock Sync polarity frequency frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) VESA, 720 x 400 31.5 70.1 28.3 VESA, 640 x 480 31.5 59.9 25.2 VESA, 640 x 480 37.5 31.5 VESA, 800 x 600 37.9 60.3 VESA, 800 x 600...
  • Page 15: Electrical Specifications

    Electrical specifications Model P2723QE Video input signals • USB Type-C/DisplayPort, 600 mV for each differential line, 100 Ω input impedance per differential pair • HDMI 2.0, 600 mV for each differential line, 100 Ω input impedance per differential pair • DisplayPort 1.4, 600 mV for each differential line, 100 Ω input impedance per differential pair AC input voltage/ 100 VAC to 240 VAC/50 Hz or 60 Hz ±...
  • Page 16: Physical Characteristics

    NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.
  • Page 17: Environmental Characteristics

    Environmental characteristics Model P2723QE Compliant standards • ENERGY STAR certified monitor • EPEAT registered where applicable. EPEAT registration varies by country. https://www.epeat.net for registration status by country. • RoHS-compliant • TCO Certified & TCO Certified Edge • BFR/PVC free monitor (excluding external cables) •...
  • Page 18: Pin Assignments

    Pin assignments DisplayPort connector 20-pin side of the connected number signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR │ About your monitor...
  • Page 19 HDMI connector 19-pin side of the connected number signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 20 USB Type-C port Signal Signal SSTXp1 SSTXp1 SSTXn1 SSTXn1 VBUS VBUS SSU2 SBU1 VBUS VBUS SSRXn2 SSRXn2 SSRXp2 SSRXp2 │ About your monitor...
  • Page 21: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is SuperSpeed USB 5Gbps (USB 3.2 Gen1) and High-Speed USB 2.0 compatible. Your computer has the following USB ports: •...
  • Page 22 GREEN Driver Installation Install the Realtek USB GBE Ethernet Controller Driver available for your system. This is available for download at https://www.dell.com/support under the “Driver and download” section. Network (RJ45) data rate via USB-C max speed is 1000 Mbps. NOTE: This LAN port is 1000Base-T IEEE 802.3az compliant, supporting...
  • Page 23: Rj45 Connector Led Status

    RJ45 Connector LED Status: Right LED Left LED Color Description Right LED Amber or Green Speed indicator: • Amber On - 1000 Mbps • Green On - 100 Mbps • Off - 10 Mbps Left LED Green Link / Activity indicator: •...
  • Page 24: Plug And Play Capability

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information about Dell Monitor Quality and Pixel Policy, see http://www.dell.com/pixelguidelines.
  • Page 25 • When lifting or moving the monitor, ensure the screen is facing away from you and do not press on the display area to avoid any scratches or damage. • When transporting the monitor, avoid any sudden shock or vibration to it. •...
  • Page 26: Maintenance Guidelines

    Follow the instructions in the list below when cleaning the monitor: • To clean the Dell Monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the Dell Monitor screen.
  • Page 27: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 28 6. Lift the EPE bag, as shown, to expose the VESA area for stand assembly. 7. Attached the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.
  • Page 29 8. Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 9. Remove the EPE bag from the monitor. │ Setting up the monitor...
  • Page 30: Connecting Your Monitor

    0.75mm² or H05VVH2-F2 3G 0.75mm²) shall be used. An alternative flexible cord is synthetic rubber. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables.
  • Page 31: Connecting The Hdmi Cable (Optional)

    Connecting the HDMI cable (optional) HDMI HDMI Connecting the DisplayPort (DisplayPort to DisplayPort) cable │ Setting up the monitor...
  • Page 32: Connecting The Usb Type-C Cable (C To C)

    Connecting the USB Type-C cable (C to C) The USB Type-C port on your monitor: • Can be used as USB Type-C or DisplayPort 1.4, alternatively. • Supports USB Power Delivery (PD), with profiles up to 90 W. USB Type-C USB Type-C Connecting the USB Type-C cable (C to A) USB Type-C...
  • Page 33: Connecting The Rj45 Cable (Optional)

    Connecting the RJ45 cable (optional) USB Type-C RJ45 USB Type-C │ Setting up the monitor...
  • Page 34: Dell Power Button Sync (Dpbs)

    Dell Power Button Sync (DPBS) Your monitor is designed with Dell Power Button Sync (DPBS) feature to allow you to control PC system power state from the monitor power button. This feature is only supported with Dell platform which has built-in DPBS function, and is only supported over USB-C interface.
  • Page 35 3. Go to System Settings. 4. In the drop-down menu of When I press the power button, there are a few options for selection namely Do nothing/Sleep/Hibernate/Shut down, and you can select Sleep/Hibernate/Shut down. NOTE: Do not select “Do nothing”, otherwise the monitor power button will not be able to sync with PC system power state.
  • Page 36: Connecting The Monitor For Dpbs For The First Time

    4. Both the monitor and PC will turn ON normally. If not, press either the monitor power button or PC power button to boot up the system. NOTE: Ensure to check the Dell PC for DBPS supportability. NOTE: When the monitor and PC are both at power OFF state at first time, it is recommended that you turn ON the monitor first, then connect the USB Type-C cable from the PC to the monitor.
  • Page 37: Using Dpbs Function

    The display will go into Standby mode in 4 minutes. www.dell.com/P2723QE Connect USB-C cable Initial system power state (OFF) New Power state of system (ON) USB Type-C USB Type-C *Not all Dell PC systems support to wake up the platform via the monitor. │ Setting up the monitor...
  • Page 38: System On/Off With Power Button

    System ON/OFF with power button When you press the monitor power button or PC power button, the Monitor/PC state is as follows: Initial monitor power state (ON) New Power state of monitor (OFF) USB Type-C Initial system power state (ON) New Power state of system (OFF) Press PC/Monitor power button...
  • Page 39: Shutdown With 4 Seconds Power Button Press

    Shutdown with 4 seconds Power Button press When the monitor and the PC power state are both ON, press and hold the monitor power button for 4 seconds, the screen prompt will ask if you would like to shut down the PC.
  • Page 40: Connecting The Monitor For Usb-C

    Connecting the monitor for USB-C If the Dell PC* has more than two USB-C ports, the power state of each connected monitor will sync with the PC. For example, when the PC and two monitors are in an initial ON power state, pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2.
  • Page 41 Ensure to set USB-C Charging 90 W to On in Off Mode. When the PC and two monitors are in an initial OFF power state, pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor 1, and Monitor 2. USB Type-C System power state (OFF) USB Type-C...
  • Page 42: Organizing Your Cables

    Organizing your cables After attaching all necessary cables to your monitor and computer, (See Connecting your monitor for cable attachment) organize all cables as shown above. │ Setting up the monitor...
  • Page 43: Removing The Monitor Stand

    Removing the monitor stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 44: Vesa Wall Mounting (Optional)

    VESA wall mounting (optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. (See Removing the monitor stand) 3.
  • Page 45: Operating Your Monitor

    Operating your monitor Power on the monitor Press the Power button to turn On the monitor. Using the back panel controls Use the Joystick on the back of the monitor to adjust settings. │ Operating your monitor...
  • Page 46 The following table describes the Joystick: Joystick Description Use this button to choose from a list of video signals that may be connected to your monitor. Shortcut key/ Input Source Use this button to choose from a list of perset color modes. Shortcut key/ Preset Modes For direct access to the Brightness and Contrast menu.
  • Page 47: Back Panel Button

    Back panel button Use the buttons on the front of the monitor to adjust the image settings. Joystick Description Use the Up button to adjust (increase ranges) items in the OSD menu. Use the Down button to adjust (decrease ranges) items in the OSD menu.
  • Page 48: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) menu Accessing the menu system NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.
  • Page 49 Icon Menu and Description submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast 27 Monitor Brightness/Contrast Input Source Color Display Menu Personalize Others Exit Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min.
  • Page 50 Icon Menu and Description submenus Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. 27 Monitor Brightness/Contrast USB-C Input Source Color HDMI Display Auto Select Menu Auto Select for USB-C Prompt for Multiple Inputs Personalize Rename Inputs...
  • Page 51 Icon Menu and Description submenus Rename Inputs Allows you to rename the name of each input source. Reset Input Resets your monitor input settings to the factory settings. Source Color Use Color menu to adjust the color setting mode. 27 Monitor Brightness/Contrast Preset Modes Standard...
  • Page 52 Icon Menu and Description submenus Preset Modes WARNING: The possible long-term effects of blue light emission from the monitor may cause personal injury such as digital eye strain, eye fatigue and damage to the eyes. Using monitor for extended periods of time may also cause pain in parts of body such as neck, arm, back and shoulder.
  • Page 53 Icon Menu and Description submenus Input Color Allows you to set the video input mode to: Format • RGB: Select this option if your monitor is connected to a computer (or media player) using the USB-C, DisplayPort, or HDMI cable. •...
  • Page 54 Sharpness Color Response Time Normal Display USB-C Prioritization High Data Speed Menu Dell Power Button Sync Personalize Reset Display Others Exit Aspect Ratio Adjusts the image ratio to 16:9, Auto resize, 4:3 or 5:4. Sharpness This feature can make the image look sharper or softer.
  • Page 55 Allow you to control PC system power state from the monitor Button Sync power button. NOTE: This feature is only supported with Dell platform which has built-in DPBS function, and is only supported over USB-C interface. Reset Display Resets all display settings to the factory preset values.
  • Page 56 Icon Menu and Description submenus Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. 27 Monitor Brightness/Contrast Language Input Source Rotation Color Transparency Display Timer...
  • Page 57 Icon Menu and Description submenus Personalize Selecting this option allows you to set three shortcut keys and power LED indicator function. 27 Monitor Brightness/Contrast Shortcut Key 1 Input Source Input Source Shortcut Key 2 Preset Modes Color Shortcut Key 3 Brightness/Contrast Display Power Button LED...
  • Page 58 Icon Menu and Description submenus Others Select this option to adjust the OSD settings, such as DDC/CI, LCD Conditioning, and so on. 27 Monitor Brightness/Contrast Display Info Select Input Source DDC/CI Color LCD Conditioning Display Firmware M33F100 Menu Service Tag D46M6K3 Personalize Self-Diagnostic...
  • Page 59 Service Tag Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Self-Diagnostic Use this option to run the built-in diagnostics, see Built-in diagnostics.
  • Page 60 Icon Menu and Description submenus Factory Reset Restore all preset values to the factory default settings. These are also the settings for ENERGY STAR tests. ® 27 Monitor Brightness/Contrast Display Info Select Input Source DDC/CI Color LCD Conditioning Display Firmware M33F100 Menu Service Tag...
  • Page 61: Osd Warning Message

    OSD warning message When the monitor does not support a particular resolution mode, you will see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 3840x2160, 60Hz or any other monitor listed timing as per the monitor specifications.
  • Page 62 If either USB-C, DP or HDMI input is selected and the corresponding cable is not connected, a floating dialog box appears. No USB-C Cable The display will go into Standby mode in 4 minutes. www.dell.com/P2723QE NOTE: The message may be slightly different according to the connected input signal. │...
  • Page 63 The following Power Warning Message box applies to Brightness functions for the first time when you adjust the Brightness level above the default level. Adjusting to this value will increase power consumption above the default level. Do you want to continue? A message is displayed while the cable supporting DP alternate mode is connected to the monitor under the following conditions: •...
  • Page 64 When you select 'Yes' to reset to default settings, the following message will appear: 27 Monitor Select ‘Yes’ to enable the following function(s): · Always on USB-C Charging · Other USB Charging Troubleshooting for more information. │ Operating your monitor...
  • Page 65: Setting The Maximum Resolution

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): •...
  • Page 66: Using The Tilt, Swivel, And Vertical Extension

    Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 67: Rotating The Monitor

    Rotating the monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical extension) and fully tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise ° │ Operating your monitor...
  • Page 68: Rotate Counterclockwise

    Rotate counterclockwise ° NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to https://www.dell.com/support and see the Download section for Video Drivers for latest driver updates.
  • Page 69: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go to the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.
  • Page 70: Troubleshooting

    LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. No USB-C Cable The display will go into Standby mode in 4 minutes. www.dell.com/P2723QE No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/P2723QE No HDMI Cable The display will go into Standby mode in 4 minutes.
  • Page 71 4. This message also appears during normal system operation, if the video cable becomes disconnected or damaged. 5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
  • Page 72: Built-In Diagnostics

    Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.
  • Page 73: Common Problems

    • Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell support site at: http://www.dell.com/pixelguidelines. │ Troubleshooting...
  • Page 74 • Cycle power On-Off. bright spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell support site at: http://www.dell.com/pixelguidelines. Brightness Picture too dim or •...
  • Page 75 Common What you Possible solutions symptoms experience Image retention Faint shadow from • Set the screen to turn off after a few minutes from a static the static image of screen idle time. These can be adjusted in image left on displayed appears Windows Power Options or Mac Energy Saver the monitor for...
  • Page 76: Product Specific Problems

    Product specific problems Common What you Possible Solutions Symptoms experience Screen image is too Image is centered • Check the Aspect Ratio setting in the small on screen, but Display menu OSD. does not fill entire • Reset the monitor to factory settings. viewing area Cannot adjust the OSD does not...
  • Page 77 • If the Notebook requires a > 90 W power adapter, it may not charge with the USB-C connection. • Ensure that you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the USB-C cable is not damaged.
  • Page 78: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Common What you Possible Solutions Symptoms experience USB interface is not USB peripherals are • Check that your monitor is turned On. working not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).
  • Page 79: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.

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