All rights reserved. First edition 2005. Repartee, TeLANophy, ViewCall, ViewFax, and ViewMail are trademarks of Active Voice, LLC. NEAXMail and NEC are trademarks of NEC Corporation. Other brands and product names used in this document are trademarks of their respective owners.
To redirect (forward) a message to another subscriber ... 38 To skip a message and save it as new ... 40 To repeat a message... 42 NEAXMAIL AD-64 USER GUIDE Changing your greetings ...44 To change your standard greeting...45 To change your alternate greeting ...46 To switch between your standard and alternate greetings...48...
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To turn call holding on or off ... 107 To change message delivery... 108 To let callers find your extension in the directory... 110 NEAXMAIL AD-64 USER GUIDE Sending and receiving faxes ...111 To receive a fax ...112 To receive all your faxes with one call...114 To change your fax delivery number or schedule ...115...
This section describes basic system tools and associ- ated documentation. NEAXMAIL AD-64 USER GUIDE IN THIS SECTION About this guide... 2 Optional licensed features ... 4 Messaging by phone ... 6 Working with Mailbox Manager ...
In this guide, each procedure includes an icon to indicate how you perform the procedure: In addition, the following icon indicates that you can also perform the procedure by computer with Mailbox Manager: NEAXMAIL AD-64 USER GUIDE “Optional licensed Phone keys or speech Soft Keys on a display phone features”...
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The menu options diagram beginning on page shows the NEAXMail AD-64 menus available by phone. You can print the diagram as a quick reference for NEAXMail AD-64 features. The User Guide includes space for reference information on the inside front cover. Print this page, and write the phone numbers and IDs you need to access NEAXMail AD-64.
You can manage all of your messages, no matter what type, with your e-mail program. For steps to manage messages in your e-mail inbox, see the documentation for your e-mail program. NEAXMAIL AD-64 USER GUIDE INTRODUCTION 4...
This User Guide pro- vides steps for doing the most common messaging tasks with spoken commands. See “Using speech recognition” on page 128. NEAXMAIL AD-64 USER GUIDE INTRODUCTION 5...
To perform routine tasks quickly, you can enter a sequence of numbers at any time. You do not have to wait until the system finishes speaking. For a complete list of system shortcuts and menus, see “Menus and reference” on page 141. NEAXMAIL AD-64 USER GUIDE INTRODUCTION 6...
MESSAGING BY PHONE Help When the system conversation asks you a question, press to hear a menu of available options. NEAXMAIL AD-64 USER GUIDE INTRODUCTION 7...
Message groups The first time you use the Mailbox Manager, you need to know the host name, your personal ID and your security code. See page 19. NEAXMAIL AD-64 USER GUIDE “To start Mailbox Manager the first time” on INTRODUCTION 8...
111. If your system also includes text-to-speech, you can hear your e-mail messages by phone. The system plays any WAV file attachments as well. See “Checking e-mail by phone” on page 118. NEAXMAIL AD-64 USER GUIDE INTRODUCTION 9...
Lotus Notes Inbox. ViewMail for GroupWise messages, faxes, and e-mail messages in your GroupWise mailbox. NEAXMAIL AD-64 USER GUIDE , you can manage all ™ All of your voice and fax messages are brought ®...
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All of your inbound and outbound calls can ViewCall Plus be managed visually from your desktop computer. You can customize your call control by integrating ViewCall Plus with other programs, such as Microsoft’s Office suite. ® NEAXMAIL AD-64 USER GUIDE INTRODUCTION 11...
Manager program to access your mailbox setup by computer. For detailed instructions about using Mail- box Manager, see the online Help for the program. NEAXMAIL AD-64 USER GUIDE IN THIS SECTION To access your mailbox by phone... 13 To enroll on the system by phone... 15 To use system-wide commands ...
See phone” on page 15. See also To access your mailbox with speech commands ...129 To access your mailbox setup with Mailbox Manager ...21 NEAXMAIL AD-64 USER GUIDE “To enroll on the system by GETTING STARTED 13...
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TASK Check new messages Send a message Check old messages Change setup options Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TO ACCESS YOUR MAILBOX BY PHONE TASK Previous menu Answer No GETTING STARTED 14...
Do not write down your security code. After you have set up your mailbox by phone, you can use the TeLANophy programs, if they are available. Contact your system manager for details. NEAXMAIL AD-64 USER GUIDE GETTING STARTED 15...
Check old messages Change setup options Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TO ENROLL ON THE SYSTEM BY PHONE for Yes, for No. If you are . You can always change the option later. TASK...
If asked, enter your personal ID and security code. As you navigate through the system menus, use the commands in the following tables. See also Menu options diagrams... 146 NEAXMAIL AD-64 USER GUIDE at the main menu. GETTING STARTED 17...
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Use these keys at the main menu TASK Check new messages Send a message Check old messages Change setup options Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TO USE SYSTEM-WIDE COMMANDS TASK Previous menu Answer No GETTING STARTED 18...
If you move to another screen within Mailbox Manager without saving changes first, you are prompted to save before proceeding. The Profile screen is where the system stores your name, extension number and other settings. NEAXMAIL AD-64 USER GUIDE GETTING STARTED 19...
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On the Profile page, select a recording device so you can record greetings and names. If your computer is equipped with a microphone and speakers, select “My computer.” Otherwise, select “My phone.” Click “Save.” NEAXMAIL AD-64 USER GUIDE TO START MAILBOX MANAGER THE FIRST TIME AILBOX ANAGER GETTING STARTED 20...
“To start Mailbox Manager the first SING Start Mailbox Manager. On the Login dialog box, enter: Host name __________________________ Personal ID __________________________ Security code ________________________ Click “OK.” NEAXMAIL AD-64 USER GUIDE AILBOX ANAGER time” on page 19. GETTING STARTED 21...
Forward the message to another subscriber. • Skip the message. • Repeat the message. NEAXMAIL AD-64 USER GUIDE IN THIS SECTION To check new messages ... 23 To review an old message... 26 To reply to a message ... 28 To check the next message ...
Depending on the phone system, NEAXMail AD-64 notifies you when you have new messages, either by lighting a but- ton on your phone, or by playing a special tone. Or, NEAX- Mail AD-64 can call your extension.
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Return call* Hear caller ID* Check next message Delete * This feature may not be available at your site. NEAXMAIL AD-64 USER GUIDE to check new messages. Follow the system instructions. for Yes, for No. Press to skip a message and save it as new.
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Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TASK Previous menu Answer No TO CHECK NEW MESSAGES CHECKING MESSAGES 25...
To check new messages... 23 To check your voice messages with speech ... 131 To check your e-mail messages with speech ... 133 NEAXMAIL AD-64 USER GUIDE to check old messages. Follow the system instructions. for Yes, for No. Press to skip a message.
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Hear caller ID* Check next message * This feature may not be available at your site. Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TO REVIEW AN OLD MESSAGE TASK Backward Pause or continue Fast-forward KEY(S)
To check your voice messages with speech ...131 To check your e-mail messages with speech ...133 NEAXMAIL AD-64 USER GUIDE . Or, after a message, to send the reply. Or, follow the conversation to edit the to finish recording. CHECKING MESSAGES 28...
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Return call* Hear caller ID* Check next message * This feature may not be available at your site. Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TASK Backward Pause or continue Fast-forward KEY(S) TASK Delete...
To check your voice messages with Delete speech ...131 To check your e-mail messages with * This feature may not be available at your site. speech ...133 NEAXMAIL AD-64 USER GUIDE . Or, after a message, TASK Backward Pause or continue Fast-forward...
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Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TO CHECK THE NEXT MESSAGE TASK Previous menu Answer No CHECKING MESSAGES 31...
To check your voice messages with Delete speech ... 131 To check your e-mail messages with * This feature may not be available at your site. speech ... 133 NEAXMAIL AD-64 USER GUIDE . Or, after a message, TASK Backward Pause or continue Fast-forward...
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Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TASK Previous menu Answer No TO DELETE A MESSAGE CHECKING MESSAGES 33...
To review an old message ... 26 To check your voice messages with speech ... 131 To check your e-mail messages with speech ... 133 NEAXMAIL AD-64 USER GUIDE “Checking e-mail by phone,” on for more information. . Or, after a message, CHECKING MESSAGES 34...
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Return call* Hear caller ID* Check next message * This feature may not be available at your site. Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TASK Backward Pause or continue Fast-forward KEY(S) TASK Delete...
* This feature may not be available at your site. To check your voice messages with speech ... 131 To check your e-mail messages with speech ... 133 NEAXMAIL AD-64 USER GUIDE . Or, after a message, TASK Backward Pause or continue...
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Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TO HEAR WHEN A MESSAGE WAS SENT TASK Previous menu Answer No CHECKING MESSAGES 37...
131 To check your e-mail messages with speech... 133 NEAXMAIL AD-64 USER GUIDE to interrupt it. Or, after a to skip recording an introduction. Otherwise, press to finish. Follow the when you hear the name of the to hear the next matching to skip redirecting the message to anyone else.
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Check next message Delete * This feature may not be available at your site. Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TO REDIRECT (FORWARD) A MESSAGE TO ANOTHER SUBSCRIBER TASK Backward Pause or continue Fast-forward KEY(S)
To check new messages... 23 To check your e-mail messages by phone... 119 To check your voice messages with speech ... 131 To check your e-mail messages with speech ... 133 NEAXMAIL AD-64 USER GUIDE . Or, after a message, CHECKING MESSAGES 40...
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Delete * This feature may not be available at your site. Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TO SKIP A MESSAGE AND SAVE IT AS NEW TASK Backward Pause or continue Fast-forward KEY(S)
* This feature may not be available at your site. To review an old message ... 26 To check your voice messages with speech ... 131 To check your e-mail messages with speech ... 133 NEAXMAIL AD-64 USER GUIDE TASK Backward Pause or continue Fast-forward KEY(S)
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Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TASK Previous menu Answer No TO REPEAT A MESSAGE CHECKING MESSAGES 43...
Depending on the features you have installed, you may also be able to use the Mailbox Manager program to change your greetings by computer. NEAXMAIL AD-64 USER GUIDE IN THIS SECTION To change your standard greeting... 45 To change your alternate greeting ... 46 To switch between your standard and alternate greetings ...
Main menu See also Answer Yes To switch between your standard and alternate greetings ...48 To use the default greetings...52 NEAXMAIL AD-64 USER GUIDE 7 4 6 1 to stop recording. TASK Previous menu Answer No CHANGING YOUR GREETINGS 45...
Or, include instructions to send you a fax, if appli- cable. See also To switch between your standard and alternate greetings... 48 To use the default greetings ... 52 NEAXMAIL AD-64 USER GUIDE to beep my CHANGING YOUR GREETINGS 46...
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Otherwise, press To make the alternate greeting active, press press Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TO CHANGE YOUR ALTERNATE GREETING 7 4 8 TASK Previous menu Answer No to stop recording. . Otherwise,...
See also To change your standard greeting ...45 To change your alternate greeting ...46 To use the default greetings...52 NEAXMAIL AD-64 USER GUIDE to switch to your other greeting (standard or TASK Previous menu Answer No CHANGING YOUR GREETINGS 48...
The system plays your new greeting. To rerecord it, press To make the busy greeting active, press See also To turn your busy greeting on or off ...51 NEAXMAIL AD-64 USER GUIDE . Otherwise, press . Otherwise, press . Press to stop CHANGING YOUR GREETINGS 49...
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Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TO CHANGE THE GREETING FOR WHEN YOUR PHONE IS BUSY TASK Previous menu Answer No CHANGING YOUR GREETINGS 50...
Main menu Answer Yes See also To change the greeting for when your phone is busy... 49 NEAXMAIL AD-64 USER GUIDE to hear your busy greeting. , then record the busy greeting. Press to turn on your busy greeting. Press TASK...
Mailbox Manager. To switch between your standard and alternate greetings... 48 To change the greeting for when your phone is busy ... 49 NEAXMAIL AD-64 USER GUIDE is busy.” “To switch greetings” on “To turn your busy greeting on or CHANGING YOUR GREETINGS 52 off”...
Depending on your system setup, you can return a call after listening to a message. You can also determine any caller ID information available for a message. NEAXMAIL AD-64 USER GUIDE IN THIS SECTION To return a call with Soft Keys ... 54 To return a call with touchtone keys...
The live record feature is not available during a See also returned call. To return a call with touchtone keys ...56 To determine caller ID information with Soft Keys ...59 NEAXMAIL AD-64 USER GUIDE “To determine Keys” on page 59. keys” on page 56. RETURNING CALLS 54...
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To return to your mailbox at the end of the conversation, finish talking, then press the Soft Key below the CANCEL option on the phone display. Or, wait until the person you called disconnects. NEAXMAIL AD-64 USER GUIDE TO RETURN A CALL WITH SOFT KEYS RETURNING CALLS 55...
The live record feature is not available during a returned call. See also To return a call with Soft Keys ...54 To determine caller ID information with touchtone keys...60 NEAXMAIL AD-64 USER GUIDE “To determine Keys” on page 59. Keys” on page 54. RETURNING CALLS 56...
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Press To return to your mailbox at the end of the conversation, wait until the person you called disconnects. NEAXMAIL AD-64 USER GUIDE TO RETURN A CALL WITH TOUCHTONE KEYS to check new messages, or press to return a call to the person who left a message.
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Check next message * Available only if you are using the fax or e-mail option. Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TO RETURN A CALL WITH TOUCHTONE KEYS TASK Backward Pause or continue Fast-forward...
If available, the system plays the phone number associated with the message. See also To return a call with Soft Keys ...54 To determine caller ID information with touchtone keys...60 NEAXMAIL AD-64 USER GUIDE “To determine keys” on page 60. RETURNING CALLS 59...
To return a call with touchtone keys ...56 To determine caller ID information with Soft Keys ...59 NEAXMAIL AD-64 USER GUIDE “To determine caller ID information Keys” on page 59. to check new messages, or press for No until you select the message you want.
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Check next message * Available only if you are using the fax or e-mail option. Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TO DETERMINE CALLER ID INFORMATION WITH TOUCHTONE KEYS TASK Backward Pause or continue Fast-forward...
This section explains how to use the live record and live monitor features. NEAXMAIL AD-64 USER GUIDE IN THIS SECTION To record a conversation with Soft Keys... 63 To use live record feature keys on your phone ... 66 To monitor a message as it is recorded...
Some of these laws incorporate strict penalties. See also To use live record feature keys on your phone... 66 NEAXMAIL AD-64 USER GUIDE RECORDING CONVERSATIONS & MONITORING MESSAGES 63...
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END. Press ADDRESS to end the recording and disconnect the call. Then follow the address conversation to redirect the message. NEAXMAIL AD-64 USER GUIDE TO RECORD A CONVERSATION WITH SOFT KEYS RECORDING CONVERSATIONS & MONITORING MESSAGES 64...
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Check next message Delete * Available only if you are using the fax or e-mail option. NEAXMAIL AD-64 USER GUIDE TO RECORD A CONVERSATION WITH SOFT KEYS Pause and resume the recording. Ends the recording and disconnects the call. Then...
Some of these laws incorporate strict penalties. See also To record a conversation with Soft Keys ... 63 NEAXMAIL AD-64 USER GUIDE “To record a conver- Keys” on page 63. RECORDING CONVERSATIONS & MONITORING MESSAGES 66...
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Erase the caller. Rerecord new recording. NEAXMAIL AD-64 USER GUIDE TO USE LIVE RECORD FEATURE KEYS ON YOUR PHONE Pause and resume the recording. Ends the recording and disconnects the call. Then Erase the recorded message without disconnecting Erase the existing recorded message and start a RECORDING CONVERSATIONS &...
See live monitor on or See also To monitor all your messages automatically ... 70 To turn live monitor on or off ... 71 NEAXMAIL AD-64 USER GUIDE off” on page 71. RECORDING CONVERSATIONS & MONITORING MESSAGES 68 “To turn...
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To stop listening, press the Soft Key below the CANCEL option on the phone display. Or, to connect to the caller, pick up the handset. NEAXMAIL AD-64 USER GUIDE TO MONITOR A MESSAGE AS IT IS RECORDED RECORDING CONVERSATIONS & MONITORING MESSAGES 69...
Or, to connect to the caller, pick up the handset. See also To monitor a message as it is recorded ... 68 To turn live monitor on or off... 71 NEAXMAIL AD-64 USER GUIDE off” on page 71. RECORDING CONVERSATIONS & MONITORING MESSAGES 70 “To turn...
See also To monitor a message as it is recorded ... 68 To monitor all your messages automatically... 70 NEAXMAIL AD-64 USER GUIDE to turn live monitor on or off. 7 7 9 for Yes, RECORDING CONVERSATIONS & MONITORING MESSAGES 71...
This section explains how to send messages, either by leaving the message directly in a mailbox, or by calling an extension. NEAXMAIL AD-64 USER GUIDE IN THIS SECTION To send a message directly to another person’s mailbox ... 73 To leave a message when you call an extension...
... 89 To send a message to a subscriber at another location ... 91 NEAXMAIL AD-64 USER GUIDE to leave any messages. ) for any letter in the last name you do not know. when you hear the name of the subscriber you want.
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Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TO SEND A MESSAGE DIRECTLY TO ANOTHER PERSON’S MAILBOX TASK Previous menu Answer No SENDING MESSAGES 74...
To send a message to a guest subscriber... 89 To send a message to a subscriber at another location... 91 NEAXMAIL AD-64 USER GUIDE “To send a message directly to another per- mailbox” on page 73. for Yes, for No.
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Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TO LEAVE A MESSAGE WHEN YOU CALL AN EXTENSION TASK Previous menu Answer No SENDING MESSAGES 76...
Press Press message after the beep. Press Press Press NEAXMAIL AD-64 USER GUIDE to stop recording. to edit the message. to add to the end of the message. Record your additional to stop recording. when you finish editing the message.
SING YOUR PHONE Address and record a message. Press Press Press Press Press NEAXMAIL AD-64 USER GUIDE to stop recording. to edit the message. to listen to the message. when you finish editing the message. to send the message. SENDING MESSAGES 78...
Press Press Press beep. Press Press Press NEAXMAIL AD-64 USER GUIDE to stop recording. to edit the message. to rerecord the message. Rerecord your message after the to stop recording. when you finish editing the message. to send the message.
Press Press Press Press message. Follow the conversation. NEAXMAIL AD-64 USER GUIDE to stop recording. to mark the message urgent. to send the message immediately. to finish leaving messages, or press to leave another SENDING MESSAGES 80...
Follow the conversation to leave a message. Address the message, then record it. Press Press Press Press message. Follow the conversation. NEAXMAIL AD-64 USER GUIDE to stop recording. to mark the message private. to send the message. to finish leaving messages, or press to leave another SENDING MESSAGES 81...
You can use special delivery to send a message and request a return receipt. NEAXMail AD-64 sends a receipt to your mailbox when the recipient listens to or opens the mes- sage. For messages sent to a message group, NEAXMail AD-64 sends a receipt for each group member.
You can use special delivery to mark a message to be sent at a later date and time. NEAXMail AD-64 does not send the message until the specified date and time. SING YOUR PHONE Call the voice messaging system. If asked, enter your personal ID and security code.
While listening to a message, press Spell the last name of the subscriber to whom you are redirecting the message. Press NEAXMAIL AD-64 USER GUIDE to interrupt it. to confirm that you want to redirect the message. SENDING MESSAGES 84...
If the subscriber has not yet heard your last message, the system asks if you want to review it. Press When you hear the message you want to cancel, press cancel it. Press NEAXMAIL AD-64 USER GUIDE to review it. to confirm the cancellation. SENDING MESSAGES 85...
Follow the conversation to leave a message. Address the message, then record it. Press Press Follow the conversation to address the message. After you select the correct name, NEAXMail AD-64 confirms that a copy of the message has been sent. Repeat step 4 for each additional recipient. Press Press message.
To send a message to a guest subscriber... 89 To send a message to a subscriber at another location... 91 NEAXMAIL AD-64 USER GUIDE subscribers” on page 86. to leave a message. when you hear the name of the group you want.
Press Press the list. See also To send a message to a group ... 87 NEAXMAIL AD-64 USER GUIDE to review the message. to interrupt it. to avoid canceling the message. to list who has not heard the message. Press...
NEAXMail AD-64 by asking your system manager to add them as your guests. Your guests can call NEAXMail AD-64, then enter a per- sonal ID. Your guests can then leave messages directly in your mailbox without first dialing your extension.
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Record your message at the beep. The message must be at least three seconds long to be delivered. Press NEAXMAIL AD-64 USER GUIDE TO SEND A MESSAGE TO A GUEST SUBSCRIBER to leave any messages. ) for any letter in the last name you do not know.
... 87 Press To send a message to a guest subscriber... 89 NEAXMAIL AD-64 USER GUIDE to switch between spelling and number mode. to leave any messages. ) for any letter you do not when you hear the name of the subscriber you want.
You can send a message to several subscribers at once by using message groups. This section explains how to create and maintain mes- sage groups. NEAXMAIL AD-64 USER GUIDE IN THIS SECTION To create a message group... 93 To add or delete group members ... 94 To change a group name or number ...
Press group ...87 press To add or delete group members...94 NEAXMAIL AD-64 USER GUIDE to create a new group. when you are finished. to make the group a public group or when you are finished adding members. to leave a message for the group now. Otherwise,...
To create a message group ...93 To change a group name or number To hear your groups and group members...96 NEAXMAIL AD-64 USER GUIDE to edit a group. when you hear the name to hear the next matching name. to add members. Or, press...
To add or delete group members ... 94 To hear your groups and group members ... 96 NEAXMAIL AD-64 USER GUIDE to change a group name or number. to confirm, or press to hear the name of the next group.
Follow the system instructions. Press See also To create a message group... 93 To add or delete group members ... 94 NEAXMAIL AD-64 USER GUIDE to list your groups and group members. for Yes, CHANGING MESSAGE GROUP SETTINGS 96 for No.
Depending on installed options, you may also be able to use the Mailbox Manager program to change your setup by computer. NEAXMAIL AD-64 USER GUIDE IN THIS SECTION To change your security code ... 98 To change your recorded name... 99 To change the spelling of your name...
Call the voice messaging system. If asked, enter your personal ID You can also use and security code. Mailbox Manager. Press Follow the system instructions. Press NEAXMAIL AD-64 USER GUIDE to change your security code. for Yes, CHANGING MAILBOX SETUP OPTIONS 98 for No.
Call the voice messaging system. If asked, enter your personal ID and security code. You can also use Mailbox Manager. Press Follow the system instructions to record your name. Press Yes, NEAXMAIL AD-64 USER GUIDE to change your recorded name. for No. CHANGING MAILBOX SETUP OPTIONS 99...
Call the voice messaging system. If asked, enter your personal ID and security code. Press Follow the system instructions to change your spelled name. Press NEAXMAIL AD-64 USER GUIDE to change your spelled name. for Yes, for No. CHANGING MAILBOX SETUP OPTIONS 100...
The system plays the Announce time stamp after messages time and date that the message was recorded after playing the message. NEAXMAIL AD-64 USER GUIDE CHANGING MAILBOX SETUP OPTIONS 101...
Call the voice messaging system. If asked, enter your personal ID You can also use and security code. Mailbox Manager. Press Follow the system instructions. Press NEAXMAIL AD-64 USER GUIDE to turn call transfer on or off. for Yes, CHANGING MAILBOX SETUP OPTIONS 102 for No.
Call the voice messaging system. If asked, enter your personal ID You can also use and security code. Mailbox Manager. Press transferred. Follow the system instructions. Press NEAXMAIL AD-64 USER GUIDE to change the number to which your calls are for Yes, CHANGING MAILBOX SETUP OPTIONS 103 for No.
The system adds the caller’s name to the beginning of the caller’s message. The system says, “Call for <your Tell me who the call is for name>” before transferring the call. NEAXMAIL AD-64 USER GUIDE CHANGING MAILBOX SETUP OPTIONS 104...
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“Ask me if I want to take the call,” the system asks for the caller’s name, then rings your extension. When you answer the call, the system plays the caller’s recorded name, then asks if you want to take the call. NEAXMAIL AD-64 USER GUIDE CHANGING MAILBOX SETUP OPTIONS 105...
Call the voice messaging system. If asked, enter your personal ID You can also use and security code. Mailbox Manager. Press Press NEAXMAIL AD-64 USER GUIDE to turn call screening on or off. to turn call screening on. Press CHANGING MAILBOX SETUP OPTIONS 106 to turn it off.
Depending on your phone system, NEAXMail AD-64 can hold a call until your extension is available. If your system manager has set up call holding for you, you can turn call holding on and off. When call holding is turned on and your extension is busy, the system asks callers if they want to hold until you are available or to leave a message.
Your system manager can enable this feature for you. See your system manager for more information. NEAXMAIL AD-64 USER GUIDE CHANGING MAILBOX SETUP OPTIONS 108...
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Press instructions. Press Change any remaining message delivery numbers by repeating the procedure. NEAXMAIL AD-64 USER GUIDE to turn on delivery for that number or to change the phone number. After you enter a phone to end the entry. to change the schedule, and then follow the system for Yes, for No.
Call the voice messaging system. If asked, enter your personal ID You can also use and security code. Mailbox Manager. Press Follow the system instructions to change your spelled name. Press NEAXMAIL AD-64 USER GUIDE to change your directory listing. for Yes, for No. CHANGING MAILBOX SETUP OPTIONS 110...
Use the print-to-fax feature to fax docu- Print-to-fax ments to other subscribers, groups, personal database contacts, or other recipients. NEAXMAIL AD-64 USER GUIDE IN THIS SECTION To receive a fax... 112 To receive all your faxes with one call ... 114 To change your fax delivery number or schedule...
The cover sheet lists which faxes are included and their page lengths. See also To check new messages ...23 To receive all your faxes with one call ...114 NEAXMAIL AD-64 USER GUIDE SENDING AND RECEIVING FAXES 112...
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After listening to the fax message, press fax message, press Follow the system instructions. NEAXMAIL AD-64 USER GUIDE to check new messages. NEAXMail AD-64 plays your new . While listening to the SENDING AND RECEIVING FAXES 113 TO RECEIVE A FAX...
SING YOUR PHONE Call the voice messaging system. If asked, enter your personal ID and security code. At the main menu, press See also To receive a fax ... 112 NEAXMAIL AD-64 USER GUIDE SENDING AND RECEIVING FAXES 114...
See also To change your fax greeting ...116 To change your fax notification...117 NEAXMAIL AD-64 USER GUIDE The system stores your faxes until you The system automatically delivers Other fax delivery options may be available to change your fax delivery phone number or for Yes, for No.
Press Follow the system instructions. Press See also To change your fax delivery number or schedule ...115 To change your fax notification...117 NEAXMAIL AD-64 USER GUIDE to change your fax greeting. for Yes, for No. SENDING AND RECEIVING FAXES 116...
115 To change your fax greeting... 116 NEAXMAIL AD-64 USER GUIDE to insert a one-second pause where you want the to turn on delivery for the number or to change the phone number. After you enter a phone to end the entry.
With ActiveFax, you can fax your e-mail messages to any fax machine. NEAXMAIL AD-64 USER GUIDE IN THIS SECTION To check your e-mail messages by phone ... 119 To hear who else received an e-mail message ... 121 To enter your e-mail password with touchtones ...
Call the voice messaging system. If asked, enter your personal ID and security code. Press messages you have already read. The system offers any new voice or fax messages first. NEAXMAIL AD-64 USER GUIDE to check new e-mail messages. Press . The sys- for e-mail CHECKING E-MAIL BY PHONE 119...
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* This feature may not be available at your site. Use these keys anytime TASK Main menu Answer Yes NEAXMAIL AD-64 USER GUIDE TO CHECK YOUR E-MAIL MESSAGES BY PHONE , then refer to the password for Yes, for No.
123. When offered the message you want to check, press While listening to the message, press NEAXMAIL AD-64 USER GUIDE to check new e-mail messages. Press , then refer to the password for e-mail .
Do not use your phone to match letters. Use the password charts on page 123. E-mail password examples today = TODAY = 2day = ToDay = NEAXMAIL AD-64 USER GUIDE . For example: press . You do CHECKING E-MAIL BY PHONE 122...
= 42 = 43 = 51 k = 52 = 53 m = 61 NEAXMAIL AD-64 USER GUIDE TO ENTER YOUR E-MAIL PASSWORD WITH TOUCHTONES when asked. followed by the digit. Refer to the to end. Uppercase letters n = 62...
SING YOUR PHONE Call the voice messaging system. If asked, enter your personal ID and security code. Press Press totaling. NEAXMAIL AD-64 USER GUIDE to turn on e-mail totaling. Press to turn off e-mail CHECKING E-MAIL BY PHONE 124...
123. When offered the e-mail message you want, press Press Follow the system instructions. Press NEAXMAIL AD-64 USER GUIDE “To fax all of your e-mail messages with a call” on page 126. to check new messages. Press , then refer to the password to fax the message.
Press To deliver the fax to your usual fax machine, press different fax machine, press Follow the system instructions. Press NEAXMAIL AD-64 USER GUIDE message” on page 125. to fax your e-mail messages. and enter the fax phone number. for Yes, .
If your e-mail password uses any letters or special characters, press When you are finished, press NEAXMAIL AD-64 USER GUIDE when asked. Use the password charts on page 123. when asked. Use the password charts on page 123. when asked. Use the password charts on page 123.
The next time you call the system, just start speaking. You can speak commands, or press a touchtone key at any time. NEAXMAIL AD-64 USER GUIDE IN THIS SECTION To access your mailbox with speech commands ... 129 To check your voice messages with speech...
Press touchtone keys to enter your personal ID. Press or say your security code. To protect your mailbox from unauthorized access, say your security code only in a secure location. NEAXMAIL AD-64 USER GUIDE at the main menu. “To enter your e-mail pass- speech” on page 135.
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Say these commands at the main menu. The words in bold are required. Check new messages Send a message Check old messages Change setup options NEAXMAIL AD-64 USER GUIDE TO ACCESS YOUR MAILBOX WITH SPEECH COMMANDS OR PRESS AT THE MAIN MENU, PRESS...
Say “Check new messages” or “Check old messages.” The words in bold are required. Follow the instructions by responding in your normal speaking voice. See the following table for commands available during voice message playback. NEAXMAIL AD-64 USER GUIDE USING SPEECH RECOGNITION 131...
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If the message does not rewind completely, say “Repeat” to repeat the entire message. The message is marked as old or read. To cancel redirecting a message, say “End.” NEAXMAIL AD-64 USER GUIDE TO CHECK YOUR VOICE MESSAGES WITH SPEECH OR PRESS OR PRESS...
With the text-to-speech feature and speech recognition, you can check e-mail messages by phone with spoken commands. NEAXMail AD-64 reads the text portion of your e-mail messages and plays any attached WAV files. You can control e-mail message playback by speaking any of the commands on the following table.
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If the message does not rewind completely, say “Repeat” to repeat the entire message. The message is marked as old or read. To cancel out of redirecting a message, say “End.” NEAXMAIL AD-64 USER GUIDE TO CHECK YOUR E-MAIL MESSAGES WITH SPEECH OR PRESS OR PRESS...
You do not need to use the password charts. To skip entering your e-mail password, say “End.” E-mail password examples today = TODAY = 2day = ToDay = NEAXMAIL AD-64 USER GUIDE USING SPEECH RECOGNITION 135...
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= 41 h = 42 = 43 = 51 k = 52 = 53 m = 61 NEAXMAIL AD-64 USER GUIDE TO ENTER YOUR E-MAIL PASSWORD WITH SPEECH Uppercase letters Numbers n = 62 A = 24 N = 65...
To send a message with speech NEAXMail AD-64 lets you use speech to leave voice mes- sages for subscribers, groups, or guests. You can leave messages directly in a subscriber’s mailbox, or you can call the subscriber’s extension. If you call a subscriber’s extension and the call is unan- swered, your call is automatically routed to the sub- scriber’s mailbox, where you can leave a message.
When asked, say “Send.” Or, if desired, follow the prompts to edit the message, address it to others, or set special delivery options. NEAXMAIL AD-64 USER GUIDE TO SEND A MESSAGE WITH SPEECH ) for any letter in the last name you do not know.
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Stop At the main menu, use this command to turn speech mode on or off TASK Switch between speech mode and touchtone mode NEAXMAIL AD-64 USER GUIDE TO SEND A MESSAGE WITH SPEECH OR PRESS AT THE MAIN MENU, PRESS...
Include “A. M.” or “P. M.” For example, for 4:00 in the after- noon, say “Four P. M.” For 7:15 in the morning, say “Seven fifteen A. M.” For a message delivery schedule, say the day of the week. For example, say “Monday.” NEAXMAIL AD-64 USER GUIDE USING SPEECH RECOGNITION 140...
+ a number sequence of menu options. For example, to turn on call transfer, enter your personal ID + your security code + NEAXMAIL AD-64 USER GUIDE to hear the next IN THIS SECTION Shortcuts available during message playback ... 142 Shortcuts for other common tasks ...
TASK Reply Return call Hear Caller ID Check the next message Delete NEAXMAIL AD-64 USER GUIDE to reply to a message, then to redirect a message. After you finish redirect- SHORTCUT TASK 3 4 4 Archive 3 4 5...
Review old messages Change setup options Switch personal greetings Change your standard greeting Change your alternate greeting Change your busy greeting NEAXMAIL AD-64 USER GUIDE SHORTCUT TASK Change your security code Turn call transfer off Turn call transfer on Change the phone number for call transfer...
Press your personal ID and security code, then enter the following shortcuts to do these tasks. TASK Edit your fax greeting Change your fax delivery Deliver all faxes NEAXMAIL AD-64 USER GUIDE SHORTCUT 7 4 94 7 6 5 8 MENUS AND REFERENCE 144...
Check old e-mail messages While listening to an e-mail message, to hear recipients Turn e-mail totaling on or off Change your e-mail password NEAXMAIL AD-64 USER GUIDE SHORTCUT 7 7 8 4 7 7 8 5 MENUS AND REFERENCE 145...
Forward Sending a message Main Menu New messages Send a message Address and record the message, then: Old messages Setup options NEAXMAIL AD-64 USER GUIDE After Message Hear e-mail recipients* Reply Check next message Delete Archive/fax an e-mail Hear timestamp...
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Setup Options Setup options Greetings Groups Transfer or delivery Personal options * This feature may not be available at your site. NEAXMAIL AD-64 USER GUIDE Greetings Hear current greeting Edit alternate greeting Switch greetings Edit busy greeting Edit standard greeting...
Soft Keys using touchtone keys call screening definition of options turning on or off by phone NEAXMAIL AD-64 USER GUIDE call transfer changing phone number by phone turning on or off by phone caller ID determining with Soft Keys...
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63, locations, addressing to other mailbox set up by computer 4, setup, initial Mailbox Manager about accessing your mailbox NEAXMAIL AD-64 USER GUIDE menu conversation menus conversation mode shortcuts system diagram message delivery changing phone number by phone...
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NEAXMAIL AD-64 USER GUIDE system-wide commands TeLANophy about setup ViewCall Plus ViewFax ViewMail ViewMail for GroupWise ViewMail for Microsoft Messaging...