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Quick Links
I
T
S
ntegrated
elephony
ervices
Cisco 7940 - 7960
Soft Keys
Navigation
Unused
Headset
To place a call
Press the New Call soft key, dial the number, unhook the handset and wait or press the
Dial soft key.
To transfer a call
During the call press the More soft key, then press the Trnsfer soft key.
Dial the destination number and press the Dial soft key. When in communication with
destination press the Trnsfer soft key
To make a blind transfer
During the call press the More soft key, then press the BlndXfr soft key.
Dial the destination number and press the Dial soft key.
To make a conference call
During a call press the More soft key, then the Confrn soft key.
Dial the other destination and press the Dial soft key
After connection press the Confrn soft key again.
To place a call from Call history or Personal directory
Press the local directories button, scroll to the list you want to use with the navigation
button and press the Select soft key.
Scroll to the number you want to dial using the navigation button and press the Select
soft key.
Press the Dial soft key.
Quick reference guide
Direct access
to Phonemail
Local
Directories
Phone setup
Volume
Mute
Speaker
I
T
S
ntegrated
elephony
ervices
Cisco 7940 - 7960
Features Access Codes
*21*
Call Forwarding Unconditional Activation
#21#
Call Forwarding Unconditional Deactivation
*67*
Call Forwarding Busy Activation
#67#
Call Forwarding Busy Deactivation
*61*
Call Forwarding No Answer Activation
#61#
Call Forwarding No Answer Deactivation
*31*
Calling Line ID Delivery Blocking per Call
#31*
Calling Line ID Delivery per Call
Voice mail PhoneMail™
Action type
Own phone
Other phone
Consultation
1230
+32 78 15 1230
Configuration
1231
+32 78 15 1231
Direct deposit
1232
+32 78 15 1232
Remarks:
- It is not possible to listen to your voice mails before having carried out the initial
configuration.
- In order to have calls transferred to your voice mailbox, you have to activate (or have
it activated by your administrator) the "Third-Party Voice Mail Support" feature on the
ITS web management portal.
Frequently Asked Question - FAQ
To place a call from the phone (or the CommPilot CallManager or the Microsoft
-
Outlook Assistant), always start with "0" then the number to dial with the prefix
(e.g. 002 722 12 34). The international format is also accepted instead of the "0"
(e.g. +32 2 722 12 34). This only applies to calls outside your group number range
and without use of short numbering.
Placing a conference call from the phone, when terminating the call, the other
-
two parties stay in communication.
Placing a conference call from the CommPilot CallManager or the Microsoft
-
Outlook Assistant, when terminating the call, the other two parties do not stay in
communication.
Access the web management portal to configure your features via
-
https://81.245.3.244
or https://81.245.3.245. These addresses are only accessible
from an Explore VPN or teleworking connection.
For a complete phone manual, go on
www.belgacom.be/its/
To report a problem, please contact your administrator: _________________________.
To contact directly Belgacom, be sure to have at your disposal your site DSID number
________________________
before calling the 0800 14 888.
*68*
Call Park
*88*
Call Park Retrieve
*82#
Call Pickup
#43*
Cancel Call Waiting
*82*
Directed Call Pickup
*26#
Do Not Disturb Activation
#26#
Do Not Disturb Deactivation
0800 22 200 (NL)
For more info
0800 33 200 (FR)
0800 22 100 (NL)
For problems
0800 33 100 (FR)
and click on products.
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