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STARPLUS DHS-L User Manual

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DHS-L
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Summary of Contents for STARPLUS Starplus DHS-L

  • Page 1: User Guide

    DHS-L The Answer To Your Company’s Growing Communication Needs User Guide...
  • Page 3 ® S T A R P L U S D H S - L ™ Digital Key Telephone System U se r G u id e Issue 2 - October 2001...
  • Page 4 Copyright Laws of the United States (17 U.S.C. Section 101 et. seq.). VODAVI reserves the right to make changes in specifications at any time and without notice. The information furnished by VODAVI in this material is believed to be accurate and reliable, but is not warranted to be true in all cases.

  • Page 5: Table Of Contents

    Contents General Description ............... 1 Digital Key Telephones ............1 Direct Station Selector (DSS) Console ......4 General Conventions ..............5 DHS-L Features ................ 5 Soft Button Prompts ............. 6 Feature Code Table ............... 7 System Numbering Plan ........... 12 Alarm Clock ..................
  • Page 6 October 2001 Name/Number Caller ID ........... 32 Call Park ................... 33 Answer ..................34 Call Pickup ..................35 Direct ..................35 Group ..................35 Camp On ..................36 Busy CO Line ................. 36 Busy Station ................38 Class of Service (COS) ..............39 Day/Night ................
  • Page 7 October 2001 Hot Line (Ring Down) ..............56 Cancel ..................56 Intercom Call ................. 57 Intrusion (Privacy) ................ 58 Release ..................59 Last Number Redial (LNR) ............60 Message ..................62 Outgoing ................62 Premise (Messages) ............65 Message Waiting ................. 67 Music-on-Hold (MOH) ..............
  • Page 8 October 2001 Voice Recorder ................92 Hotel/Motel -- Attendant/Operator Features ....93 SLT Features and Operation ............ 96 Figures Enhanced Key Telephone ............2 Executive Key Telephone ............3 DSS Console ..................4 Soft Buttons ..................6 Tables Feature Access Codes ..............7 System Default Numbering Plan ..........

  • Page 9: General Description

    General Description General Description Digital Key Telephones DHS-L supports two proprietary digital key telephones (Enhanced and Executive). These key telephones support hot key pad for dialing digits at any time. Each telephone is equipped with an Additional Device Port (ADP) located on the underside of the phone for user-friendly connection of analog devices (answering machines, faxes, modems, cordless telephones, etc.).

  • Page 10: Enhanced Key Telephone

    General Description Enhanced Key Telephone The Enhanced Key Telephone is also equipped with a 12-key Dial Pad for dialing intercom numbers, system feature codes and telephone network numbers on CO lines. Feature Buttons TRANS HOLD CLEAR FEAT Fixed Buttons: MUTE SPKR Figure 1: Enhanced Key Telephone...

  • Page 11: Executive Key Telephone

    General Description Executive Key Telephone The Executive Key Telephone model has a 2 x 16, 32-character Super Twist LCD display, with three interactive Soft Buttons to enhance system features operation. The Super Twist LCD eliminates the need for contrast adjustment and enhances angled viewing position clarity of displayed data.

  • Page 12: Direct Station Selector (Dss) Console

    General Description Direct Station Selector (DSS) Console A Direct Station Selector (DSS) Console is also available on the DHS-L . Four DSS Consoles may be assigned to a station. Each DSS Console uses one Digital Station Port. The DSS Console buttons are programmed by the Station User using the FEAT + # + 4 command, then pressing the button on the DSS to be programmed.

  • Page 13: General Conventions

    General Conventions General Conventions DHS-L Features System Access -- System resources are accessed using directory numbers to dial access the resource (station numbering, UCD Group numbering, etc.). The [FEAT ] button joined with dial key codes will appear throughout the text. This button is used to access most system features.

  • Page 14: Soft Button Prompts

    General Conventions Soft Button Prompts OCT 1 FRI 8:00 STATION Figure 4: Soft Buttons bksp: When the new programming data entry is not desired, the station user may press the backspace [bksp] button to erase the last data entered and return to the immediately preceding prompt.

  • Page 15: Feature Code Table

    General Conventions show: Press the display [show] button to enter into detailed item feature programming of a specific category, or to display current programmed content of the feature. clear: The [clear] button can be used at anytime in system programming. Depressing this button aborts any programming in progress and returns the Executive Key Telephone to an idle state.
  • Page 16 General Conventions Table 1: Feature Access Codes Feature Non-Display CALL FORWARD F+[2] F+[2]+[2]+(station) Busy F+[2] F+[2]+[1]+(station) Cancel F+[2] F+[✳]+(fwd type) DND ( Transfer) F+[2] F+[2]+[7]+(station) DND (to Attd while ringing) F+[4] F+[4] External F+[2] F+[2]+[6]+ (extrnl nbr) + [HOLD] Follow To F+[2] F+[2]+[5]+(station) Follow Me...
  • Page 17 General Conventions Table 1: Feature Access Codes Feature Non-Display CO LINE Automatic Selection F+[9]+[5] F+[9]+[5]+(0 or 1) CONFERENCE Supervised F+[6]+[0] F+[6]+[0] Forced Release [forced] F+[7]+[4] Talk Privately [private] F+[5]+[7] Unsuper vised F+[7]+[7] F+[7]+[7] (CO Line Conference) Unsuper vised F+[6]+[0] F+[6]+[0] (CO Line Conference Rejoin) DISTINCTIVE RING F+[#]+[7]...
  • Page 18 General Conventions Table 1: Feature Access Codes Feature Non-Display HOT DIAL PAD Allow/Deny (toggles) F+[#]+[6] F+[#]+[6] HOT LINE F+[9]+[✳] F+[9]+[✳] Cancel F+[✳]+[9]+[✳] F+[✳]+[9]+[✳] INTRUSION (Privacy) busy+[next]+[intru] busy+[8] LAST NUMBER REDIAL (LNR) F+[8] F+[8] MESSAGE WAIT [msg] or [Ext]+[9] [Ext]+[9] Answer [reply] or (F+[9]+[6] F+[9]+[6] Cancel (incoming)
  • Page 19 General Conventions Table 1: Feature Access Codes Feature Non-Display STATION Feature Status F+[#]+[8] Lock F+[9]+[7] F+[9]+[7]+(psswrd) +[#] Unlock F+[9]+[7] F+[9]+[7]+(psswrd) +[✳] Change Password F+[9]+[7] F+[9]+[7]+(psswrd) +(new psswrd) TRANSFER One-Button pre-programmed [DSS] Screened [HOLD]+station/ Hunt group nbr (wait for answer)+[TRANS] Unscreened [HOLD]+station/ hunt group nbr+[TRANS] Voice Mail...

  • Page 20: System Numbering Plan

    General Conventions System Numbering Plan Table 2: System Default Numbering Plan Parameters Number/Range Call Pickup Group 460-483 Line Access 700-771 T1 Channel Access 772-795 Extension 1 --> 201-272 B2 --> 301-372 Loud Bell 810-811 Music Source 801 or 802 Paging External Paging 820-821 Paging Zone Access...

  • Page 21: Alarm Clock

    Alarm Clock Alarm Clock Extension Description You may activate your own private alarm on your telephone to remind you of special appointments, events, etc. Operation NHANC E D E L EPHO NE S To turn ON a signaling alarm: Press [FEAT ]. Dial [9] + [2].
  • Page 22 Alarm Clock XE CUTIVE E L EPHO NE S To turn ON a signaling alarm: Press [FEAT ]. Dial [9] + [2]. Press CHG. Dial HHMM where HH is hour, MM is minute (24-hour clock). Press [SAVE]. Press soft button 1 for one time activation, or soft button 2 for always.

  • Page 23: Attendant Administration

    Attendant Administration Attendant Administration Description Attendant Administration is used to set the features Service Mode (Day/Night/Time), system date and time, and system speed dial. Operation Press [FEAT ]. Dial [#] + [0]. The display shows: TEN A NT GR OU P : __ bksp save c h g...

  • Page 24: Time

    Automatic Busy Redial (ABR) Time Provided to set system time and date information. Use prompts displayed to set fields: YEAR MONTH WEEKDAY HOUR MINU TE System Time can be set through Attendant Administration using the Attendant Station password. Automatic Busy Redial (ABR) Description Automatic Busy Redial (ABR) may be used to redial the last number.

  • Page 25: Background Music

    Background Music Background Music Description When your telephone is idle and the feature is enabled and activated, you can hear background music (BGM) through the speaker. The BGM automatically turns OFF when you receive or make a call. BGM turns on again when the telephone is idle. Operation To activate BGM: Dial [801] or [802].

  • Page 26: Call Back

    Call Back Call Back Description This feature allows you to queue a station which is busy, in Do Not Disturb (DND), or idle. When you send a Call Back to a busy station, the Call Back process will begin when the busy station hangs up.

  • Page 27: Cancel

    Call Back To answer a Call Back: When the Call Back process begins, your telephonewill ring a special Call Back ring for 30 seconds. Lift the handset or press [SPKR]. XE CUTIVE E L EPHO NE S To answer a Call Back: When the Call Back process begins your, telephone will ring a special Call Back ring for 30 seconds.

  • Page 28: Call Forward

    Call Forward Conditions The station you are calling must be busy or in the Tone Ringing mode. Call Back will be denied when there is already a Call Back request at the called station. Call Forward There are many Call Forward choices: Forward calls when your telephone is idle.

  • Page 29: Lcd Display

    Call Forward Table 3: Call Forward Programming External Call Forward Press [FEAT ] + [2 ]+ [6] + (external number) + [HOLD] Follow To (FOLLOW/FWD) Press [FEAT ] + [2 ]+ [5] + (station number) Follow Me Call Forward Press [FEAT ] + [2 ]+ [3] + (station number) + (password) Follow Me Call Forward Cancel Press [FEAT ] + [✳] + [2] + [3] + (station number)
  • Page 30 Call Forward Press [next], the display shows: CALL F OR WAR D n _an s e xt n ext Press [n_ans], the display shows: N O_AN S F WD __ _ bksp s ave c h g Press [ext], the display shows: __ _ bksp s ave...
  • Page 31 Call Forward Press [preset], the display shows: [FO LLO W ] TO _ __ bksp s ave c h g Press [remote], the display shows: RE MOTE S ELECT ION d el se t Press [del], the display shows: [CA N CEL] FM _ __ bksp s ave c h g...

  • Page 32: Busy

    Call Forward Busy Press [busy]. The display shows: B US Y FO RWA R D - -- bks p sa ve c h g Dial the station number where calls will be forwarded, then press [save]. Call External Forward (or ECF) Description The External Call Forward (ECF) feature allows a station with a ringing assignment to forward all calls to an off-site location.

  • Page 33: Cancel

    Call Forward Cancel Any call forward mode can be canceled at the station that is forwarded by pressing [FEAT ] + [2]. The display will indicate DELETE FORWARD. Let’ s assume that you are Station 210 and Station 212 is Busy Call Forwarded to Station 216. Call Station 212, which is busy on another intercom call.

  • Page 34: Direct (All Call)

    Call Forward Call Forward cannot be programmed for more than three stations in series. For instance, if Station (A) forwards to Station (B) and Station (B) forwards to Station (C), Station (C) cannot forward calls. Any number of stations may be programmed for Call Forward to the same destination, simultaneously.

  • Page 35: Follow To (From Your Station)

    Call Forward Follow To (from your station) Press [follow]. The display shows: FOLLOW M E pr ese t re mo t e Press [preset]. The display shows: FOLLOW T O bksp save c hg Dial the station number from which calls are to be forwarded.

  • Page 36: Forced Intercom Call Forward (Dnd)

    Call Forward Enter the station number and press [save]. A confirmation tone is heard and the display shows: PS WD bksp save c hg Dial the password for that station. Press [save]. Conditions If the station identified is in Do Not Disturb, Follow Me Call Forward will not be allowed and the message STATION XXX DND will be displayed.

  • Page 37: No Answer

    Call Forward Conditions If the intercom (ICM) call in progress is with the attendant, Forced Intercom Call Forward will not operate. When DND is enabled, standard DND operation is followed. If forced DND is activated, the operation is treated as if the calling party makes a new ICM call to the attendant.
  • Page 38 Call Forward COxxx VMID—A 6-digit field that can be programmed with a digit string used when the forward destination is a VM type Hunt Group. This digit string can be used to divert the CO caller to the correct voice mail menu prompt. There is a COxxx VMID field for each CO line.

  • Page 39: Caller Identification (Iclid)

    Caller Identification (ICLID) Default DHS-L default settings of associated CO Line Preset Call Forward data fields are: CO P-FWD TIME = 30 CO XXX DEST = Empty CO XXX VMID = Empty Programmable Range CO Line Preset Forward data fields: CO P-FWD TIME = 10/20/30/40/50/60 sec CO XXX DEST = 201-272, 301-372 Stations, 430-459 Hunt / VM Groups...

  • Page 40: Name/Number Caller Id

    Caller Identification (ICLID) Name/Number Caller ID Description The calling party numbers should be displayed if available on incoming caller ID calls. Operation Incoming call originally appears as shown); Vo d avi Co mm u n ic 20 2- 12 3- 4 56 7 Calling Number/Name Display Essentially, whenever an incoming call is received at the system, the name and number received along with the ringing signal will...

  • Page 41: Call Park

    Call Park Call Park Description This feature allows you to have calls parked at your telephone that can be retrieved from any telephone in the system. Calls are parked and retrieved by dialing the Call Park code followed by the pre-assigned station number. Operation During a call on Line 1: Dial [FEAT ] + [7] + [3].

  • Page 42: Answer

    Call Park Calls can be retrieved from any station, regardless of model or button assignments. CO Lines that have been parked areon System Hold and may be accessed by any station. Answer Operation You may retrieve a parked call by using one of the following methods: Dial [FEAT ] + [7] + [3] followed by the associated station number (201-272, 301-372),...

  • Page 43: Call Pickup

    Call Pickup Call Pickup Description You may answer calls ringing at another station using the Direct Call Pick Up or Group Call Pick Up feature. If multiple calls are ringing at a station, a priority list determines which call will be answered first.

  • Page 44: Camp On

    Camp On Camp On Busy CO Line Description This feature allows you to Camp On a busy CO line and reserve that CO line for use when it becomes available. This feature eliminates the need for you to continually observe the line status for availability.
  • Page 45 Camp On You will hear ringing when the line becomes available and the display will show: LN x CO LI NE x To cancel: Hang up handset. The display will show: CO LI NE CA MP D EL Conditions CO lines can be camped-on by one station at a time. Stations can Camp On one busy CO line at a time.

  • Page 46: Busy Station

    Camp On Busy Station Description Camp On is used to privately alert a busy station for immediate consultation. Camp On alert tone is heard at the busy station every 30 seconds as a reminder. The party currently speaking with the busy station does not hear the tone. Operation NHANC E D E L EPHO NE S...

  • Page 47: Class Of Service (Cos)

    Class of Service (COS) If the camped-on station has already received a Camp On from a different station, your Camp On will be denied; you will hear an error tone and the display will show: CAMP ON FAILU RE Conditions Each station can have only one Camp On at a time.

  • Page 48: Co Line

    CO Line CO Line Assignment Description CO Line Assignment allows complete flexibility of CO line access privileges. Each station in the system may be programmed to be allowed or denied access of any of the CO lines. Dialing Type Selection Dialing type is a selection of either Tone (DTMF) dialing or Pulse (Rotary) dialing.
  • Page 49 CO Line A line will not be accessed automatically when your telephone is receiving an incoming call (outside or intercom) or a line is recalling at your telephone. However, you may override this incoming call priority operation by pre-selecting an outgoing line before lifting the handset.

  • Page 50: Co-Use Indication

    CO-Use Indication Press [save], the display shows: LIN E dir n u m ber Select [route], the display shows: D IR # __ __ bksp s ave c h g To cancel Automatic Selection: NHANC E D E L EPHO NE S Press [FEAT ].

  • Page 51: Conference

    Conference Conference Supervised Description The system can accommodate 8 four-member (party) conferences simultaneously. Conference combinations may consist of two CO lines maximum and any number of stations to a maximum of four members. One inside key telephone station is the controller of the conference and constitutes one conference member.
  • Page 52 Conference To add a fourth party: Press [HOLD]. Dial the fourth party. Press [FEAT ]. Dial [6] + [0]. The conference initiator may force-release a conference member or talk privately with a conference member. NHANC E D E L EPHO NE S To force-release: Press [FEAT ].

  • Page 53: Unsupervised (Co Line Conference)

    Conference When adding new parties to a conference and while speaking privately to a particular conference member, other members of the conference will be connected to Music-On- Hold. Conference can only be established at a key telephone. Each of the calls involved in a holding conference will be placed on Exclusive Hold.

  • Page 54: Distinctive Ringing

    Distinctive Ringing To rejoin the unsupervised conference: At your station, press [FEAT ]. Dial [6] + [0]. Conditions New conference parties may only be added when the conference controller is a member of the conference. If an outside line hangs up, the line will be released. Distinctive Ringing Description You may choose from four distinctive ringing tones to signal...

  • Page 55: Do Not Disturb (Dnd)

    Do Not Disturb (DND) Press [chg]. You will hear the new ringing tone. The display will show: RI NG T Y P E : c h g The Distinctiv e Ringi ng feature code may be programmed on a programmable feature button. Do Not Disturb (DND) Description DND allows you to temporarily block and discontinue ringing...

  • Page 56: Dnd Override (Attendant Only)

    DSS Console DND Override (Attendant Only) Dial [ext] and press [3]. Conditions At any time while your telephone is idle, you may immediately divert an incoming toneringing intercom call to the attendant by using the DND feature. Your DSS/BLF button on other key telephones will flash when you activate DND.

  • Page 57: Forced Tone Ringing

    Forced Tone Ringing To erase contents of a programmable feature button: Press [FEAT ]. Dial [#] + [4]. Press programmable feature button. Dial [0]. Press [HOLD]. Forced Tone Ringing Description In certain environments where background noise is predominant or where speaker volume has been minimized, a station in Voice Announce mode may not hear your voice when you place an intercom call.

  • Page 58: Hold

    Hold A Tone Ringing alert signal is sent and continues at the call station until answered. If your call remains unanswered, you may dial [✻] again to return to Voice Call Announce mode. Conditions If you want to leave a Call Back request at a called station that doesn't answer, the alert signal must be set for Tone Ringing.

  • Page 59: Call Abandon (Loop Supervision)

    Hold The Automatic Hold feature places a call on Exclusive Hold. To disable: Press [FEAT ]. Dial [9] + [4]. [✳] + Conditions If you access an idle line and skip to another line before dialing, the first line will not be automatically placed on Hold. If you have the Automatic Hold feature programmed on a feature button, the feature button lamp will light when the feature is enabled.

  • Page 60: Call Answer/Select

    Hold Operation While connected to any CO line: CO LI NE 1 xx: xx Press [HOLD]. Conditions The CO line must have loop supervision interrupt signal from the local carrier upon disconnect by the outside party. All types of Hold like System Hold, Exclusive Hold and Conference Hold are related to the Hold Call Abandon feature.

  • Page 61: Exclusive

    Hold Conditions CallAnswer will also operateforintercomcalls placed on hold. If the person on Hold hangs up, the system will automatically release the held CO line. Line appearance is not required for station to put call on hold. Exclusive Description When using the [FEAT] button and the [HOLD] button together, you may place an outside call on private hold.

  • Page 62: Reminder Time

    Hold Reminder Time Description The system provides a programmable timer to remind you that a call has been left on System or Exclusive Hold. When enabled, you will hear one ring tone repeated each time the selected time expires. The Hold Reminder time is system programmable and can be set for: 0 (disabled), 10, 30, 60, 90 seconds.

  • Page 63: Hot Dial Pad

    Hot Dial Pad Conditions Pressing [HOLD] will place a conference on Exclusive Hold if you are the controlling party and you temporarily exit to add another party. When an intercom call (conference) is placed on Hold, the steady lamp indication of the other station(s) will not change.

  • Page 64: Hot Line (Ring Down)

    Hot Line (Ring Down) Hot Line (Ring Down) Description This feature allows you to use the associated enhanced, executive or single line telephone (SLT) port for automatic signaling to a predetermined destination. When the feature is enabled, the destination will be signaled whenever that telephone goes off-hook.

  • Page 65: Intercom Call

    Intercom Call Intercom Call Description All intercom calls are made by dialing the station unique 3-digit DHS-L intercom number. If a station feature button is programmed as a BLF/DSS button, it may be used to place an intercom call. Operation To place an ICM call: DHS-L Dial the...

  • Page 66: Intrusion (Privacy)

    Intrusion (Privacy) Other Displays: When the station is in DND: D N D If the station number dialed is not connected: OU T OF SER V ICE If the called station is your own station number. YOU R N U MB ER Conditions Intercom dial tone may be automatic upon lifting the handset or after pressing the [SPKR] button, if enabled under...

  • Page 67: Release

    Intrusion (Privacy) Release Description Intrusion Release may be enabled on a per station basis to allow up to three users to join a conversation on busy CO lines (maximum of 4 users). When Intrusion Release is enabled through programming, you may press a busy CO line button at an idle telephone to join that conversation.

  • Page 68: Last Number Redial (Lnr)

    Last Number Redial (LNR) Release Tone When set to Y a tone will be heard on the voice path of the in- progress call when a station joins a conversation via Intrusion Release. When set to N, no tone is heard. Disabling the tone can be useful for monitoring of call group employees and training requirements.
  • Page 69 Last Number Redial (LNR) Operation You may either choose a specific CO line for use with LNR by first pressing that CO line button or you may allow the line to be selected automatically by the LNR feature. Press a line button. Press [FEAT ].

  • Page 70: Message

    Message The system programming data fields Dial Wait Time and Dial Tone Detection directly affect the performance of LNR.When these features are enabled, the telephone will either wait until dial tone is detected on a CO line, or wait for a pre-programmed period of time before digits are dialed from the LNR memory on the CO line.
  • Page 71 Message To send a Message Waiting: Press [call me]. To send a customized message: Press [preprog]. The display shows: H AV E A N ICE DAY s en d n e xt Press [next] until the following displays: 7 ___ _ EMP T Y c h g Press [chg].
  • Page 72 Message For instance, to select the letter H, press dial pad key [4] twice. Table 4: Dial Pad Key Programming Depressions: 1 Q A D G J M P E H K N R U L O S Dial Key [0] is used to select speci al characters. In some cases, you may wish to se lect letters accessed by the same dial pad key.

  • Page 73: Premise (Messages)

    Message To view a message: The Message Wait button will flash and the display shows: MW FR OM STA xxx sh o w d el Press [show] to display the message sent to you. Premise (Messages) Description Premise messages provides you with a method to inform intercom callers of the reason you are away from your telephone.
  • Page 74 Message To select a pre-programmed message: Press [next]. OU T FOR LU N CH s to r e n ex t Continue pressing [next] until the desired message is displayed. The pre-programmed messages are as listed in Table 6 Table 6: Available Premise Pre-programmed Messages OUT FOR LUNCH OUT OF OFFICE BE BACK SOON...

  • Page 75: Message Waiting

    Message Waiting Message Waiting Description A busy or unattended station may be notified of a call attempt via the Message Waiting feature. Operation NHANC E D E L EPHO NE S To send a Message Waiting: Dial the station number where the message is to be left. Dial [9].
  • Page 76 Message Waiting B US Y c bc k n e xt [cbck] won't be displayed unless called station is in tone mode. Press [msg], or press [9]. If you press [9], call me will automatically be the message type. MES SAG E TY P E ca ll me pre pr og Press [call me].
  • Page 77 Message Waiting To answer multiple Message Waitings: Your telephone display shows the following: MSG FR OM S TA mo r e r eply d el Press [more] to review the other messages. To cancel a Message Waiting left at your station: Press [FEAT ].

  • Page 78: Music-On-Hold (Moh)

    Music-on-Hold (MOH) Music-on-Hold (MOH) Description Any intercom or CO line call placed on Hold will hear music, if the system is equipped with an External Music Source. Use of certain music sources for BGM or MOH may v iolate copyright laws. Muted Ringing Description While the user is on another call, incoming ICM/CO line calls will...
  • Page 79 Page Press [chg]. Press [FEAT ]. The display shows: SEL ECT FU N CTION d i r f eat Press [FEAT ] + [6] + [3]. Then press [save]. Conditions Each time the Night Service code is entered, the system mode of operation changes to the opposite mode.

  • Page 80: Allow/Deny

    Page Operation E NHANC E D OR E XE CUTIVE TE L EPHO NE S To perform internal paging (All Groups): Dial [400]. To perform external paging: Dial [820 or 821]. To perform All Call paging (internal): Dial [425]. To perform group paging: Dial [4].

  • Page 81: Meet Me

    Page To deny page announcements: Press [FEAT ]. Dial [#] + [9]. The display will show: PAG ING D EN Y The Page Allow/Deny feature code may be stored on a feature button. Conditions Stations initiating internal pages may receive error tone if not stations are available in page group.

  • Page 82: Pause

    Pause Conditions A page may be answered at any telephone using the Meet Me Page code, when the page announcement is heard over the telephone speaker. The page may be any zone page or all page. Meet Me Page is functional regardless of group assignments. Pause Description You can insert a pause to generate an intentional delay in dialing...

  • Page 83: Save Dialed Number (Sdn)

    Save Dialed Number (SDN) Save Dialed Number (SDN) Description Save Dialed Number (SDN) is normally used whenever you want to retain a telephone number to be dialed later. Oncestored, that number will be recalled when you dial the SDN code, regardless of what feature operations or numbers have been dialed at your telephone since you stored the number.

  • Page 84: Speed Dialing (Abbr)

    Speed Dialing (ABBR) Speed Dialing (ABBR) Description Speed Dialing allows you to store frequently dialed numbers. These numbers are selected for dialing by the appropriate bin number. The feature code and bin number may be stored on any feature button for instant, one-button operation. Each station may store 50 personal (station) speed numbers in memory (bins 500-549) consisting of up to 16 digits each.
  • Page 85 Speed Dialing (ABBR) Executive Key Telephone To store a telephone number in a personal Speed Dial bin: Press [FEAT ]. Dial [1]. The display shows: AB B R N O : _ _ bks p sh o w c h g Dial the bin number (500-549) where you want to store the telephonenumber.

  • Page 86: Station Feature Status Check

    Station Feature Status Check To chain together Speed Dial bins: Enter [FEAT ] + [1] + [BIN #] as part of the number in any speed bin to dial that bin contents, after the contents of the current bin. 16 02 55 51 21 2 @ 0 0 c h g To dial a number stored in Speed Dial: The system automatical ly selects the line.

  • Page 87: Time

    Station Feature Status Check Operation Press [FEAT ]. Dial [#] + [8]. The display shows the contents of the Last Number Redial memory. 55 51 21 2 L NR n ex t Press [next]. The display shows the contents of the Save Dialed Number memory.

  • Page 88: Station Lock/Unlock

    Station Lock/Unlock Station Lock/Unlock Description You may use this feature to prevent unauthorized outside calling from your telephone. The feature code is also used to program your private 4-digit password number. Default password = 0000. Use of Station Lock [Feat 97] will restrict access to 911. Operation NHANC E D E L EPHO NE S...
  • Page 89 Station Lock/Unlock XE CUTIVE E L EPHO NE To program Station Lock/Unlock: Press [FEAT ]. Dial [9] + [7]. The display shows: CH K P SW D_ _ bks p sh o w c h g Dial your password (default is 0000). Press [show].

  • Page 90: Transfer

    Transfer Dial your new password (up to 4 digits). The display shows: N EW P SW D : 1 23 4 bks p save c h g Press [save]. The Phone Lock feature code may be programmed on a programmable feature button. Conditions When your telephone is locked you can only make intercom calls.
  • Page 91 Transfer Operation To perform an Unscreened CO line or intercom call transfer: Press [HOLD]. Dial the station/Hunt Group number where you want to transfer the call. Press [ TRANS] to transfer the call unscreened. To perform a Screened CO line or intercom call transfer: Press [HOLD].

  • Page 92: Ucd Group (Hunt)

    UCD Group (Hunt) Intercom calls that are transferred, follow the Intercom Selection mode at the destination station (Voice Announce Hands-Free or Tone Ring). In screened transfer, if the person that you transferred the call to answers your intercom call in Voice Announce Hands- Freemode, and does not go off-hook to connect with you on an intercom channel, the CO line will transfer ring when the transfer is completed.

  • Page 93: User Saved Number Redial (Usnr)

    User Saved Number Redial (USNR) User Saved Number Redial (USNR) Description When on a CO Call, the user can enter the User Saved Number Redial (USNR) feature code, allowing the entry of any other number (telephone, FAX, or even bank account number), as a scratch pad entry for future use.

  • Page 94: Voice Announce (Hands-Free Or Tone)

    Voice Announce (Hands-Free or Tone) Voice Announce (Hands-Free or Tone) Description The Enhanced and Executive key telephone models provide the ability to receive incoming intercom calls in Voice Announce Hands-Free mode (VA-HF). When your telephone is in this mode, you can reply to an intercom call by using the speakerphone. Table 7: Voice Announce MODE BUTTON LAMP...

  • Page 95: Voice Mail

    Voice Mail Voice Mail Description DHS-L When a voice mail system is connected to the via SLT ports the operation of the voice mail system can be greatly enhanced by preprogramming digit code strings that allow the caller entering voice mail to be diverted to the appropriate menu level.

  • Page 96: Dialing Ratio

    Voice Mail Press [FEAT ] + [6] + [4]. Press [HOLD]. A confirmation tone is received. Dialing Ratio There are two VM Dialing Ratio parameters that may be programmed; TONE TIME and INT_DGT TIME. Default DHS-L TONE TIME and INT_DGT TIME are set at 120 msec, and the adjustable range is from 60 - 150 msec.

  • Page 97: Monitor

    Voice Mail You may forward calls to the Voice Mail system using Call Forward and the Voice Mail Hunt Group number. Calls that you forward to Voice Mail will be forwarded to your mailbox. The person calling will hear your greeting and be prompted to leave a message.
  • Page 98 Voice Mail Operation When you hear the alert tone (double beep) while on a call: Press [HOLD] or disconnect [CLEAR]. Press [FEAT ]. Dial [6] + [4]. An Executive Telephone will display: MON ITOR CALL Press [yes] to monitor the caller leaving a message or [no] to return to idle.
  • Page 99 Voice Mail To disable monitoring: Dial [3]. The telephone returns to an idle condition. The feature code may be programmed on a programmable feature button. The green lamp will flash fast to indicate that the Voice Mail Monitor feature is ready. Conditions You may press [MUTE] while monitoring a call to be connected to the caller.

  • Page 100: Voice Recorder

    Voice Recorder Voice Recorder Description If you havean integrated voice mail system, this featurewill allow you to record internal and external conversations. When the Voice Recorder is activated, a conference is established between the call and the system voice mail group. The conversation is recorded in your voice mail box when the feature is enabled.

  • Page 101: Hotel/Motel -- Attendant/Operator Features

    Hotel/Motel -- Attendant/Operator Features Hotel/Motel -- Attendant/Operator Features These Attendant/Operator features are also available for single line telephones programmed with Hotel/Motel configurations. Table 8: Hotel/Motel Features Feature Actions 911 Emergency Ser vice When a GUEST station dials 911; the operator/attendant console is notified and an SMDR record is generated.
  • Page 102 Hotel/Motel -- Attendant/Operator Features Table 8: Hotel/Motel Features Feature Actions 1. Press [FEAT] + [7] + [#] + [3] Check Out 2. Enter the desired station number and press [save]. 1. Press [FEAT] + [7] + [#] + [1]. Room Ready 2.

  • Page 103: Hotel/Motel Features

    Hotel/Motel -- Attendant/Operator Features Table 8: Hotel/Motel Features Feature Actions Maintenance Press [FEAT ] + [7] + [#] + [4] + (station number). Message Waiting Reply Press [FEAT ] + [9] + [6]. Voice Message Waiting Reply Press [FEAT ] + [6] + [4]. STATION TYPE Default = STAFF.

  • Page 104: Slt Features And Operation

    SLT Features and Operation SLT Features and Operation The System and Single Line Telephone Features of the ® STARPLUS DHS-L™ Systems are listed and described in alphabetical order. Features described herepertain to Single Line Telephones and Analog devices (FAX, modem, cordless phone, DHS-L etc.) connected to the via the 2-Port Analog Adapter and...
  • Page 105 SLT Features and Operation Table 9: SLT Feature Access Codes Feature Code CALL PICKUP Direct [Extn]6 Group CAMP ON CO LINE ACCESS Specific Line 700-795 DO NOT DISTURB (Set/ Clear) FLASH Flash HOLD [Flash] HOT LINE (Ring D own) #9✳ Cancel [Flash]#✳9✳...

  • Page 106: Slt Feature Access Codes

    SLT Features and Operation Table 9: SLT Feature Access Codes Feature Code SPEED DIAL Dialing Storing #1 + bbb + n + [Flash] STATION LOCK #97 + PPPP + # Password Change #97 + PPPP + pppp #97 + PPPP + ✳ Unlock TRANSFER Flash + sss...
  • Page 108 ©2001 Vodavi Technology, Inc. Vodavi is a registered trademark of Vodavi Technology, Inc.

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