Netatmo Energy Series User Manual
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Netatmo Energy Series User Manual

Netatmo Energy Series User Manual

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Smart Thermostat and Smart
Radiator Valves user manual

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Summary of Contents for Netatmo Energy Series

  • Page 1 Energy Smart Thermostat and Smart Radiator Valves user manual...
  • Page 2 Thank you for choosing Netatmo! Welcome to the interactive user manual for the Energy range products. This guide will allow you to discover all the features in order to quickly master your products and our applications.
  • Page 3 Please note the Netatmo applications are constantly evolving. Therefore, the appearance or placement of some features described here may change in order to improve the ergonomics and user experience.
  • Page 4 If you have not yet installed your products, here are direct links to our installation support pages: Installation guide for the Installation guide for the Installation guide for the Additional Smart Radiator Smart Thermostat district heating Starter Pack Valve...
  • Page 5 Preamble This manual consists of 3 parts. To go straight to the one that interests you, click on the corresponding logo: Features common to all The Smart Thermostat The Smart Radiator Valve Energy products...
  • Page 6 Part one: The Smart Thermostat...

  • Page 7: Table Of Contents

    Contents Presentation Heating Algorithms The Thermostat Hysteresis algorithm Advanced algorithm (PID) The Relay Logos Energy source selection How it works Monthly energy savings reports Communication between the modules Positioning tips...

  • Page 8: Presentation

    1 – Presentation The Thermostat Contact pin (for wired « + » button area mode) Serial number e-paper screen Batteries compartment: (3 x AAA, alkaline type) « - » button area Video guide to access the batteries...
  • Page 9 Setpoint temperature, adjustable by steps of 0.5°C Ambient temperature measured with an accuracy of 0.1°C The temperature sensor is located in the Thermostat, not in the Relay.
  • Page 10 Buttons The Thermostat buttons are not touch sensitive but mechanical. Enough pressure must be exerted on the front panel until you feel a slight “click” to change the set temperature. Screen The Thermostat screen uses “e-paper” technology.​ It is a technology that works with ambient light to display information in the same way as conventional paper.

  • Page 11: The Relay

    The Relay Micro-USB port Position to insert the mains or boiler adaptor Serial number Relay button PLEASE NOTE: the USB port must only be used to connect the Relay to the Wi-Fi network from a computer, and not to power the Relay for normal use. The Relay is designed to hold firmly to its adaptor.

  • Page 12: Logos

    2 – Logos Thermostat started Thermostat start-up Searching for the Relay Normal display Flame logo: the Thermostat Low batteries (less than one of temperatures switches the heating on month of battery life remaining) Relay not detected (out of Exclamation mark: Relay not detected Radiator logo: a Valve located in a Out of battery: the Thermostat range or not paired)

  • Page 13: How It Works

    3 – How it works The Thermostat is fitted with a dry contact switching relay (on/off) which allows it to control the heating by switching it on and off. It works in the same way as an interrupter that opens and closes an electrical circuit (like for controlling a light). The Thermostat is able to cleverly regulate the heating requests by changing state (on/off) more or less frequently and for a longer or shorter time depending on the requirements.

  • Page 14: Communication Between The Modules

    4 – Communication between the modules The same switching relay is fitted in the Relay and in the Thermostat, which makes it possible to install the Thermostat in either wired or wireless mode. Wired Thermostat Wireless Thermostat...

  • Page 15: Heating Algorithms

    The choice between the 2 heating algorithms of the Thermostat, Hysteresis or Advanced (PID), is made in the settings of the Netatmo Energy application: Settings > Manage my home > [Room of the Thermostat] > [Name of the Thermostat] >...

  • Page 16: Hysteresis Algorithm

    Hysteresis algorithm This is the Thermostat’s default algorithm. With this algorithm, when the difference between the setpoint and room temperatures is within a given sensitivity threshold, the Thermostat assumes the setpoint temperature has been reached. You can adjust the Hysteresis algorithm sensitivity threshold in the Thermostat's advanced settings.

  • Page 17: Advanced Algorithm (Pid)

    (without any intervention on your part), a The minimal heating time can be set between 2 and 7 min to • notification in the Netatmo Energy application warns you suit all types of heating. that the Advanced algorithm is ready to be activated The use of the PID algorithm is automatically suspended for all •...

  • Page 18: Energy Source Selection

    The Thermostat adapts its operation to the different energy sources used for heating thanks to optimized profiles. The selection of the energy source is done from the parameters of the Netatmo Energie application: Manage my home > Home parameters > My home profile > Energy source Choosing one of the five types of energy source only influences the default choice for the heating algorithm: the hysteresis algorithm and its threshold, or the Advanced algorithm (PID) and its minimum ignition time.

  • Page 19: Monthly Energy Savings Reports

    December, and the first report will therefore be sent in early January. An email alerts you of the report availability. All the reports are kept available in the web app (my.netatmo.com), by clicking on the "Learn more"...

  • Page 20: Positioning Tips

    8 – Positioning tips For optimal heating regulation, it is strongly recommended to place the Thermostat correctly, and to avoid moving it frequently. To find the best location, be sure to follow the following rules as much as possible: • The Thermostat must measure the ambient temperature about 1.50 m from the floor, •...
  • Page 21 Part two: The Smart Radiator Valves...
  • Page 22 Contents Presentation Installation types Logos Priority settings Functioning Open window detection Batteries Room by room synchronization...
  • Page 23 1 – Presentation Tightening ring E-paper screen Bottom view Top view Engine piston Serial number Metal batteries cover Cover The Valve is equipped with 2 temperature sensors to allow it to make a more accurate estimation of the ambient room temperature...
  • Page 24 Buttons The controls of the Smart Radiator Valves are mechanical and non-tactile. Turn the Valve until there is a slight "click", to the right to increase the setpoint by 0.5°C and to the left to decrease it. Demonstration video Screen The Valve screen is made of flexible electronic paper (e-paper).
  • Page 25 2 – Logos Here is the different information that may be displayed on the screen of the Smart Radiator Valves: The exclamation mark can mean 3 things: • Loss of radio connection between the Valve and Relay Valve start-up • Loss of radio connection between the Thermostat and Relay •...
  • Page 26 3 – Functioning Mechanical Each Smart Radiator Valve has 2 inbuilt temperature sensors. One points towards the radiator while the other points the opposite way to accurately assess the room temperature. The Smart Radiator Valves compare the temperature measured in the room with the setpoint temperature and cleverly regulate each radiator’s hot water flow using their motor that functions step-by-step to effectively achieve the desired temperature in the room.
  • Page 27 4 – Room by room synchronization All the products installed in the same virtual room are synchronized to: - display the same measured temperature - apply the same setpoint temperature - follow the same schedule In the Energy application they are therefore grouped together as a single icon on the home screen.
  • Page 28 5 – Installation types Individual heating Collective heating Smart Valves paired with the Relay of the Smart Valves paired with the Relay of the Smart Thermostat Starter Pack...
  • Page 29 Netatmo Smart Radiator Valves, so they will thereafter limit the heating of this room. If there is no Netatmo Valve in the Thermostat room, it is advisable to fully open all the radiator valves in this room,...
  • Page 30 7 – Open Window Detection The Open Window Detection is a feature of the Netatmo Valves which recognizes sudden changes in a room's temperature and switches off the heating in that room to avoid wasting energy. The feature can be activated/deactivated for the Home in the Netatmo Energy application's settings: Settings >...
  • Page 31 8 – Batteries The battery life of the Smart Valves is highly dependent on the installation and the conditions of use. Particularly, a valve body piston that is difficult to push will result in higher energy consumption and reduce the autonomy of the Smart Valve.
  • Page 32 Features common to all Energy products...
  • Page 33 Contents Your Netatmo account Download historical data The Energy applications Offline behaviour Mobiles (iOS and Android) How to set the products during summer Heating graphs Link the products with Apple Homekit Weekly schedules Interactivity Manual Boost (manual setpoints) Product updates Special modes (Away, Frost-Guard…)

  • Page 34: Your Netatmo Account

    1 – Your Netatmo account Before you can control your Netatmo products from your smartphone, tablet or computer, a Netatmo account must be created. Your account will allow you to control an unlimited number of Netatmo products, in one or more Homes from the same application.

  • Page 35: The Energy Applications

    Mobile applications for Web application, for any internet browser and smartphone and tablet operating system Download the Netatmo Energy In the search bar of your web browser, type my.netatmo.com app on the App Store (iOS) or the Play Store (Android):...
  • Page 36 Detailed Views: Mobile App Home selection Weekly schedule selection Copy the schedule Settings from one day to another Setpoint temperature See the details of a day Ambient room temperature Add/edit temperature sets Room with a Thermostat Room with Valve(s) only Dashboard Schedules (with or without Valve)
  • Page 37 Detailed views: Web App Special modes Account settings Home selection Settings Outside temperature curve Rooms of the Home (Netatmo Smart Home Weather Station required, installed in the same Home) Active weekly schedule selector Add/edit temperature sets Access the detailed view of...
  • Page 38 Detailed views: Manage my Home Home settings Relay settings Settings of the Thermostat Access the parameters of each room...

  • Page 39: Heating Graphs

    3 – Heating graphs Thermostat heating requests Room selection as a percentage of time over a defined period. Data at the read Example: on a one-hour slider level slot, if the bar is at 50%, the Thermostat has requested heating for 30 minutes (not Read slider necessarily consecutive) over this period.

  • Page 40: Weekly Schedules

    4 – Weekly schedules The Energy application allows you to optimize your heating by applying a weekly schedule to adapt the heating demands to your lifestyle. New schedules can easily be established from a 5-step questionnaire. Up to weekly schedules can be defined by House, which is very useful for creating a different schedule for holidays, or for those with different work patterns from one week to another, etc...

  • Page 41: Manual Boost (Manual Setpoints)

    5 – Manual boost (temporary manual setpoints) It is possible at any time to apply a manual setpoint temperature (Manual Boost) for a set period, at the end of which the previous mode is reactivated (weekly schedule or special mode)... …from the Thermostat or the Smart Valves …from the Energy application It is then possible to change the duration for each manual...

  • Page 42: Special Modes (Away, Frost-Guard

    6 – Special modes It is possible to set a permanent setpoint on the Thermostat by applying one of the special modes, without having to modify the weekly schedule: Away mode: for a short absence, between a few hours and a MAX: Press the + few days.
  • Page 43 Set a return date and time for Absent and Frost Guard modes Activate the desired mode Click on "Modify" Indicate the expected return date and confirm with SAVE...

  • Page 44: Auto-Adapt (Heating Prediction)

    7 – Auto-Adapt (Heating Prediction) The Heating Prediction (Auto-Adapt) is an intelligent function of Netatmo Energy products that allows heating to be started earlier to reach the desired setpoint temperatures at the time indicated in the Home's heating schedule. Like the advanced heating algorithm (PID), the Auto-Adapt function takes into account the heating performance and the insulation of the house, but it also takes into account the outdoor temperature.

  • Page 45: Temperature Offset (True Temperature)

    8 – Temperature offset (True Temperature) Netatmo products are calibrated at the factory to provide you with the most accurate ambient temperature measurement possible. However, under certain conditions, you may notice a difference between the temperature they measure and that displayed by another thermometer.

  • Page 46: Auto-Care

    This generally means that the heating system is not working and allows you to respond quickly to this incident. Note: By default, these alerts are activated. You can however choose to deactivate them if necessary, from the Settings of your Netatmo account> Change my e-mail settings...

  • Page 47: Download Historical Data

    10 – Download historical data To download the data of your Thermostat and/or Valves, go to the Energy web application, then in the menu “Manage my home” (gear icon in the right part of the upper banner): • In the left column, click on the menu button (the 3 vertical points) of the desired room, then on the “Settings” button. •...

  • Page 48: Offline Behaviour

    In case of power outage, both heating system and Netatmo products no longer work. However, our equipment is designed to automatically restart and reconnect when power is restored. Note: The Netatmo Relay may take a few minutes to reconnect after a power outage.

  • Page 49: How To Set The Products During Summer

    12 – How to set the products during summer For a prolonged absence, it is recommended to use the Frost-Guard mode, in order to guarantee maximum energy savings without • risk of deterioration of the accommodation. In fact, the Frost-Guard mode will activate the heating only if the room temperature reaches a critical threshold, in order to prevent the pipes and the heating system from freezing.

  • Page 50: Link The Products With Apple Homekit

    13 – Link the products with Apple HomeKit 1. Compatibility To check the compatibility of your Netatmo Relay with HomeKit, go to the following menu of the Netatmo Energy app for iOS (iPhone, iPod or iPad): Settings > Manage my home > Relay name.

  • Page 51: Interactivity

    For more information, click on the logo on the left Netatmo Connect is the application programming interface (API) of Netatmo. It allows you to create solutions by coding third- party applications that will link our products to your applications and services.

  • Page 52: Product Updates

    15 – Product updates The update of the internal software (firmware) of the products is carried out automatically. The products are thus equipped with the latest functionalities and optimizations without any intervention on your part being necessary. When an update is available, its deployment is progressive on all connected products and can be spread over several weeks.

  • Page 53: Share Product Access

    Users invited to control an Energy product have access to all the products of the Home in which it is installed (including Netatmo Smart Cameras if the accommodation is equipped). All users with access to a Home have the same rights (administrators). It is therefore advisable to share access to...

  • Page 54: I'm Moving, What To Do With My Products

    17 – I’m moving, what to do with my products When you change your home, there are two options for your Netatmo products: 1. Leave the products in the former accommodation. In this case, it is recommended to reset the products to remove all traces of your personal data.

  • Page 55: Online Help

    18 – Online help For more details on our products... Help Center > frequently asked questions, explanation of features and solutions. forum.netatmo.com > get help from other Netatmo enthusiasts.
  • Page 56 To keep up with the latest news, join the Netatmo community now:...

This manual is also suitable for:

Smart thermostatSmart radiator valve

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