OYEN DIGITAL Fortis 5C User Manual

(6) Formatting
If installing new drives, the volumes must be formatted before
they are accessible.
To format using MAC OS:
http://oyendigital.com/mac-format
To format using Windows:
http://oyendigital.com/windows-format
Note: If you purchased the Fortis with SoftRAID, do not use
the methods above. Instead, use SoftRAID to initialize and
create the volume. For video instructions, visit:
https://tinyurl.com/oyen-softraid
(7) Sleep
If there is no HDD activity, the computer may put the Fortis to
sleep (LEDs o , HDDs spin down) depending on the energy saver
settings of the computer. The Fortis will wake up when accessed.
(8) Ejecting the Drives
To prevent potential data corruption, it is important to properly eject
the storage volume(s).
Mac: Close all windows and applications that are accessing the
drive. Drag the drive icon to the Trash/Eject icon to dismount it.
The activity LED will cycle on/o and the HDD will spin down.
Windows: Close all applications that are accessing the drive.
Click the "Eject Hardware" (Safely Remove) icon in the system tray
and select the drive. The activity LED will cycle o and the drive will
spin down.
(9) Warranty Information
This product includes a three (3) year repair/replacement warranty
provided by Oyen Digital. This warranty is non-transferable and is
limited to the original purchaser. Note: The warranty is 3 years if the
Mobius is purchased with hard drives installed by Oyen Digital.
Warranty service may be requested by completing the form at the
following link: www.oyendigital.com/rma-request-form.html
For our complete warranty policy, visit:
www.oyendigital.com/warranty.html
(10) Troubleshooting and FAQ
1) Is the Fortis 5C compatible with Thunderbolt 2 using a
Thunderbolt 3 adapter?
No, the Fortis 5C is not compatible with Thunderbolt 2 using an
adapter of any make or model.
2) I do not see the hard drives.
Connect the Fortis directly to a port on the computer and bypass
any hubs, docks, or adapters. Also, make sure the drives are formatted.
See section 6.
3) How can I get all drives to appear as one volume? (I.e. How to
con gure a RAID using the Fortis)
The Fortis 5C is not a hardware RAID system, however a RAID may
be created using a software RAID app such as Disk Utility (Mac),
Storage Spaces (Win), or SoftRAID. This will allow the drives to be
merged together as one large volume for speed and/or redundancy.
4) Are the trays interchangeable?
All trays are interchangeable except for tray 1, which will only t into
the top slot.
For other questions please contact tech support or visit the FAQ
section of our Web site (www.oyendigital.com/support).
Technical Support: info@oyendigital.com
(11) Safety and Compliance
Location and placing precautions
• Avoid positioning it in locations with direct sunlight or other sources
of heat with high temperatures (over 120° F).
• Do not expose the product to water or humid conditions.
• Do not move the device while it is powered on.
• Do not operate the device in any position other than the upright position.
• To allow proper ventilation, do not block or disable the fan.
Electricity and power adapter
When removing the power cable from the socket, always pull on the
plug xture and never on the cable.
Fortis 5C
User Guide
Table of Contents
1 Speci cations
2 Detailed View
3 Installing Hard Drives
4 Connecting to a Computer
5 Door Lock
6 Formatting
7 Sleep
8 Ejecting the Drives
9 Warranty Information
10 Troubleshooting and FAQ
11 Safety and Compliance
For more information, visit our website at www.oyendigital.com
or contact us at 1-866-768-0659.