Armstrong POLYCOM VVX 400 Series Quick Start Manual

Q U I C K T I P S
FOR POLYCOM® VVX® 400, 500 & 600
S E RI ES B U SINES S MED IA PHO NES
QUICK TIPS APPLY TO VVX 400, 401, 410, 411, 500, 501, 600, & 601
HOME SCREEN
Displays messages,
settings and information.
Available any time.
CALLS SCREEN
Displays all active and
held calls.
Available when you have an
active and held calls in progress.
LINES SCREEN
Displays phone lines,
favorites, and conditional
soft keys.
Available any time.
ACTIVE CALL SCREEN
Displays the active call
in progress and any call
control options.
Available when you have
an active call in progress.
SWITCH AMONG PHONE SCREENS
You can view any screen on your phone from other
screens.
TO SWITCH AMONG SCREENS:
DO ONE OF THE FOLLOWING:
• Press to view the Home, Lines, Calls, or
Active Call screens.
• When you have an active call is progress, swipe the
screen from left to right to view the Lines screen.
PLACE CALLS
You can only have one active call in progress on your
phone.
TO PLACE A CALL:
DO ONE OF THE FOLLOWING:
• Pick up the handset, press or
phone number, and tap or press Send
• Enter the phone number, tap , or Dial and pick up
the handset, or press or
• Press the Line key, enter the phone number, and
tap or Send.
• Tap New Call, enter the phone number, and tap
or Send.
• Select a Favorite from the home screen.
• Select a contact from the Recent Calls.
• Select a contact from the Contact Directory.
ANSWER CALLS
You can answer calls using the handset, speakerphone,
or a headset.
TO ANSWER A CALL:
DO ONE OF THE FOLLOWING:
• Pick up the handset.
• Press or tap Answer.
• Press .
END CALLS
You can only end active calls. To end a held call, you must
resume the call first.
TO END AN ACTIVE CALL:
• Place the handset in the cradle, press
or tap End Call.
TO END A HELD CALL:
• Tap Resume > End Call.
HOLD AND RESUME CALLS
You can have multiple calls on hold at one time.
TO HOLD A CALL:
• Tap Hold or Highlight the call and press the Hold
soft key or press
TO RESUME A CALL:
, enter the
• Tap Resume or Highlight the call and press the
Resume soft key or press
TRANSFER CALLS
You can transfer calls to any contact.
TO TRANSFER A CALL:
1. Press and hold Transfer or
2. Choose Blind or Consultative.
3. Dial a number or choose a contact.
If you chose Blind, the call is transferred immediately.
4. If you chose Consultative, tap Transfer or
after speaking with your contact.
FOR MORE SUPPORT, PLEASE VISIT OR CALL
ArmstrongOneWire.com/UV
or ,
.
.
.
1.866.483.9127