Panasonic KX-TG1032 Operating Instructions Manual

Panasonic KX-TG1032 Operating Instructions Manual

Expandable digital cordless answering system with 2/3/4/5 handsets
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This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your telephone service
provider.
Charge the handset batteries for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto
Rico.

Operating Instructions

Expandable Digital Cordless
Model No.
Model No.
Model No.
Model No.
Model shown is KX-TG1032.
Answering System
with 2 Handsets
KX-TG1032
with 3 Handsets
KX-TG1033
with 4 Handsets
KX-TG1034
with 5 Handsets
KX-TG1035

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Summary of Contents for Panasonic KX-TG1032

  • Page 1: Operating Instructions

    Charge the handset batteries for 7 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Operating Instructions Expandable Digital Cordless...
  • Page 2: Table Of Contents

    Multi-unit Operation Intercom ..... 34 For assistance, please visit http://www.panasonic.com/help Transferring calls between handsets, conference calls ....34 Registering a handset .
  • Page 3: Introduction

    Product information Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models: KX-TG1032 KX-TG1034 Expanding your phone system You can expand the phone system by registering optional handsets to a single base unit.
  • Page 4: Accessory Information

    Handset PQYNTG1032SR cover Belt clip PQKE10456Z2 Charger PQLV30053ZS PQLV30053ZB AC adaptor PQLV209V for charger *1 The handset cover comes attached to the handset. For assistance, please visit http://www.panasonic.com/help Quantity KX-TG KX-TG KX-TG 1032S 1032B 1033S – – KX-TG KX-TG KX-TG...
  • Page 5 Headset T-adaptor Sales and support information L To order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277. For assistance, please visit http://www.panasonic.com/help Order number HHR-4DPA KX-TGA101 KX-TCA60, KX-TCA86, KX-TCA88HA, KX- TCA92, KX-TCA93, KX-TCA94, or KX-TCA95...
  • Page 6: Important Safety Instructions

    This may result in the risk of fire or electric shock. Never spill any liquid on the product. For assistance, please visit http://www.panasonic.com/help 11. To reduce the risk of electric shock, do not disassemble the product.
  • Page 7 These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211- PANA (1-800-211-7262). L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all.
  • Page 8: For Best Performance

    RF energy. For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noise- free communications, place your base unit: –...
  • Page 9: Preparation

    Connect the telephone line cord until it clicks into the base unit and telephone line jack (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV207. Hook Note: L The AC adaptor must remain connected at all times.
  • Page 10: Battery Charge

    L Wipe the battery ends (S, T) with a dry cloth. L When installing the batteries, avoid touching the battery ends (S, T) or the unit contacts. For assistance, please visit http://www.panasonic.com/help Attention: A nickel metal hydride battery that is recyclable powers the product you have purchased.
  • Page 11 Battery level Battery icon Battery level Fully charged Medium Flashing: needs to be recharged. For assistance, please visit http://www.panasonic.com/help Note: L When the batteries need to be charged, the handset beeps intermittently during use. Panasonic battery performance Operation While in use...
  • Page 12: Controls

    “Alarm” the menu on the display. Example: Press {V} or {^} to {V}/{^}: “Off” select “Off”. For assistance, please visit http://www.panasonic.com/help Controls Base unit A Speaker B {<} (REPEAT) C {>} (SKIP) D {ANSWER ON} ANSWER ON indicator...
  • Page 13: Handset View

    Ringer indicator Message indicator K Receiver L Display M {REDIAL} {PAUSE} N {OFF} For assistance, please visit http://www.panasonic.com/help O Navigator key ({^} {V} {<} {>}) P {MUTE} {CLEAR} Q {INTERCOM} {TRANSFER} R Microphone Using the navigator key The handset navigator key can be used...
  • Page 14: Display

    The default setting is “English”. {MENU} {V}/{^}: “Handset settings” i {OK} {V}/{^}: “Display settings” i {OK} For assistance, please visit http://www.panasonic.com/help {V}/{^}: “Change language” i {OK} {V}/{^}: Select the desired setting. {OK} i {OFF} Note: L How to change from Spanish back to...
  • Page 15: Date And Time

    {<}, {>}, {^}, or {V} to move the cursor, then make the correction. L The date and time may be incorrect after a power failure. In this case, set the date and time again. For assistance, please visit http://www.panasonic.com/help Preparation...
  • Page 16: Making/Answering Calls

    Erasing a number in the redial list {REDIAL} {V}/{^}: Select the desired phone number. {MENU} For assistance, please visit http://www.panasonic.com/help {V}/{^}: “Erase” i {OK} {V}/{^}: “Yes” i {OK} i {OFF} Note: L Step 3 variation: Press {CLEAR}, then skip to step 5.
  • Page 17: Useful Features During A Call

    This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the For assistance, please visit http://www.panasonic.com/help Making/Answering Calls phone, you will hear a Call Waiting tone. Please contact your telephone service provider for details and availability of this service in your area.
  • Page 18: Phonebook

    – A B C 2 D E F G H I For assistance, please visit http://www.panasonic.com/help L To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space.
  • Page 19: Chain Dial

    {V}/{^}: “Erase” i {OK} {V}/{^}: “Yes” i {OK} i {OFF} Note: L Step 2 variation: Press {CLEAR}, then skip to step 4. For assistance, please visit http://www.panasonic.com/help Erasing all items {MENU} {V}/{^}: “Erase all” i {OK} {V}/{^}: “Yes” i {OK} {V}/{^}: “Yes”...
  • Page 20: Copying Handset Phonebook Items

    Copying all items {k} i {MENU} {V}/{^}: “Copy all” i {OK} Select the handset to copy to by pressing the desired handset number ({1} – {6}). L When all items have been copied, “Completed“ is displayed. {OFF} For assistance, please visit http://www.panasonic.com/help...
  • Page 21: Caller Id Service

    Custom name display When the Caller ID number is received and it matches a phone number stored in the phonebook, the stored name from For assistance, please visit http://www.panasonic.com/help Caller ID Service the phonebook is displayed and logged in the caller list.
  • Page 22: Caller Id Number Auto Edit

    L Phone numbers from the 4 most recently edited area codes are automatically edited. For assistance, please visit http://www.panasonic.com/help L If you move to another area, you can turn this feature off to erase previously edited area codes. To use...
  • Page 23: Programming

    Note: L In the following table, < > indicates the default setting. Main menu View Caller ID Answering device Play new msg. Alarm For assistance, please visit http://www.panasonic.com/help Sub-menu 1 – Play all msg. Record greeting Answer on Answer off...
  • Page 24: Sub-Menu 1

    *4 If you subscribe to Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. For assistance, please visit http://www.panasonic.com/help Sub-menu 1 Copy all...
  • Page 25: Customer Support

    Customer support The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer. {MENU} {V}/{^}: “Customer support” i {OK} i {OFF} For assistance, please visit http://www.panasonic.com/help Programming...
  • Page 26: Memory Capacity

    – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. For assistance, please visit http://www.panasonic.com/help Turning the answering system on/off Base unit Press {ANSWER ON} to turn on/off the answering system.
  • Page 27: Greeting Message

    Playing back the greeting message {MENU} {V}/{^}: “Answering device” i {OK} For assistance, please visit http://www.panasonic.com/help Answering System {V}/{^}: “Play greeting” i {OK} i {OFF} Erasing your greeting message {MENU} {V}/{^}: “Answering device” i {OK} {V}/{^}: “Erase message”...
  • Page 28: Listening To Messages Using The Base Unit

    Erasing all messages Press {ERASE} 2 times while the unit is not being used. For assistance, please visit http://www.panasonic.com/help Listening to messages using the handset When new messages have been recorded: – “New message” is displayed.
  • Page 29: Remote Operation

    {*}{6} message *1 If pressed within the first 5 seconds of a message, the previous message is played. For assistance, please visit http://www.panasonic.com/help *2 You can also erase as follows: {CLEAR} i {V}/{^}: “Yes” i {OK} Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages.
  • Page 30: Remote Commands

    L If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. For assistance, please visit http://www.panasonic.com/help Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.
  • Page 31: Answering System Settings

    {MENU} {V}/{^}: “Answering device” i {OK} {V}/{^}: “Settings” i {OK} {V}/{^}: “Remote code” i {OK} For assistance, please visit http://www.panasonic.com/help Answering System Enter the desired 3-digit remote code. i {OK} i {OFF} Ring count You can change the number of times the phone rings before the unit answers calls.
  • Page 32: Recording Time *1

    The default setting is “Off”. Important: L If there are new Voice Mail messages present (page 33), the message indicator also flashes slowly. {MENU} For assistance, please visit http://www.panasonic.com/help {V}/{^}: “Handset settings” i {OK} {V}/{^}: “Other settings” i {OK} {V}/{^}: “Message alert” i {OK} {V}/{^}: Select the desired setting.
  • Page 33: Voice Mail Service

    L The indication of “New Voice Mail“ may not display properly depending on availability of this service provider. For assistance, please visit http://www.panasonic.com/help Voice Mail Service Please contact your telephone service provider for details. Message alert...
  • Page 34: Multi-Unit Operation

    Handset locator You can locate a misplaced handset by paging it. Base unit: {LOCATOR} L The handset beeps for 1 minute. For assistance, please visit http://www.panasonic.com/help To stop paging: Base unit: Press {LOCATOR}. Handset: Press {OFF}. Transferring calls...
  • Page 35: Registering A Handset

    See page 3 for information on the available model. Start from step 5. Deregistering a handset {MENU} {V}/{^}: “Handset settings” i {OK} For assistance, please visit http://www.panasonic.com/help Multi-unit Operation {V}/{^}: “Registration” i {OK} {V}/{^}: “Deregistration” i {OK} {3}{3}{5} i {OK} Select the handset(s) you want to cancel by pressing the desired handset number ({1} –...
  • Page 36: Useful Information

    Connect the AC adaptor cord and telephone line cord (B). Hook AC adaptor cord For assistance, please visit http://www.panasonic.com/help Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit. Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place.
  • Page 37: Belt Clip

    83 mm 102 mm inches) (4 inches) For assistance, please visit http://www.panasonic.com/help To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). Belt clip You can hang the handset on your belt 83 mm or pocket using the included belt clip.
  • Page 38: Headset (Optional)

    Useful Information Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page L Headset shown is KX-TCA86. For assistance, please visit http://www.panasonic.com/help...
  • Page 39: Error Messages

    Please lift up and try again. Please set current date & time. For assistance, please visit http://www.panasonic.com/help Cause/solution L The called handset is in use. L The handset you are calling is too far from the base unit.
  • Page 40: Troubleshooting

    Programmable settings Problem I cannot program items. While programming, the handset starts to ring. For assistance, please visit http://www.panasonic.com/help Cause/solution L Make sure the batteries are installed correctly and fully charged (page 10). L Check the connections (page 9). L Unplug the base unit’s AC adaptor to reset the unit.
  • Page 41 I cannot make long distance calls. I cannot page the handset. For assistance, please visit http://www.panasonic.com/help Cause/solution L Clean the charge contacts and charge again (page 11). L The batteries may need to be replaced with a new ones (page 10).
  • Page 42 I cannot dial the phone number edited in the caller list. For assistance, please visit http://www.panasonic.com/help Cause/solution L You have not subscribed to Caller ID service. Contact your telephone service provider to subscribe. L If your unit is connected to any additional...
  • Page 43 The unit does not record new messages. I cannot operate the answering system. For assistance, please visit http://www.panasonic.com/help Cause/solution L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone service provider and subscribe to the desired service.
  • Page 44: Fcc And Other Information

    US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a For assistance, please visit http://www.panasonic.com/help REN of 0.3). If this equipment causes harm to the telephone network, the telephone...
  • Page 45 Privacy of communications may not be ensured when using this phone. For assistance, please visit http://www.panasonic.com/help Useful Information CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this...
  • Page 46 L The handset may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided. For assistance, please visit http://www.panasonic.com/help Notice ENERGY STAR As an NERGY Panasonic has determined that this...
  • Page 47: Specifications

    Handset: Approx. 169 mm × 49 mm × 35 mm inches × 1 inches) For assistance, please visit http://www.panasonic.com/help Charger: Approx. 51 mm × 81 mm × 91 (2 inches × 3 inches) ■ Mass (weight): Base unit: Approx. 220 g (0.49 lb.) Handset: Approx.
  • Page 48: Customer Services

    Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com...
  • Page 49: Warranty

    Panasonic Service and Technology Company Customer Service Center 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic at 1-800-332-5368.
  • Page 50 Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com/help...
  • Page 51: Index

    Handset locator Headset, optional Intercom Key tone M Making calls Memory capacity (message recording) Message alert Missed calls Mute For assistance, please visit http://www.panasonic.com/help W Wall mounting Navigator key Pause Phonebook Phonebook copy Power failure Pulse service Recording time Redial list...
  • Page 52 L Send the unit to Panasonic Service and Technology Company Customer Service Center, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.

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