CBTS Polycom WX 250 Quick Tips

Polycom ® VVX ® 250, 350, and 450 Business IP Phones - Quick Tips
3725-48827-001A | UC Software 5.8.0 | May 2018
These Quick Tips apply to VVX 250, 350, and 450
business IP phones.
1
Main Menu
These Quick Tips apply to VVX 250, 350, and 450
business IP phones
Screen
Displays menu
options for settings
1. Main Menu Screen
and device
Displays menu options for settings and device
information.
information. Available anytime
Available anytime.
2. Calls Screen
2
Calls Screen
Displays all Active and Held calls.
Displays all Active and
Available when you have an Active or Held call in
Held calls.
progress.
Available when you
have an Active or Held
3. Lines Screen
calls in progress
Displays phone lines, favorites, and conditional soft
keys. Available anytime.
3
Lines Screen
Switch among Phone Screens
Displays phone lines,
You can view any screen on your phone from other
favorites, and
screens
conditional soft keys.
Available anytime. To switch between screens:
Press
Switch among Phone Screens
Place Calls
You can view any screen on your phone from other
You can only have one active call in progress on your phone.
screens
To place a call
To switch between screens:
Do one of the following
• Pick up the headset, press
or
» Press to view the Main Menu, Lines, or
• Enter the phone number, press Dial, and pickup the handset, or press
Calls screen.
• Press the Line key, enter the phone number, and select Send.
• Select New Call, enter the phone number, and press Send.
Answer Calls
You can answer calls using the handset, speakerphone, or a headset.
To answer a call
Do one of the following
• To answer with the speakerphone, press
• To answer with the handset, pick up the handset.
• To answer with the headset, press
Place Calls
You can only have one active call in progress on
your phone.
To place a call:
» Do one of the following:
Pick up the handset, press

the phone number, and press Send.
Enter the phone number, press Dial, and

pick up the handset, or press
Press the Line key, enter the phone

number, and select Send.
Select New Call, enter the phone number,

and press Send.
.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
» Do one of the following:
to view the Main Menu, Lines, or Calls screen.
To answer with the speakerphone, press

or press Answer soft key.
To answer with the handset, pick up the

handset.
To answer with a headset, press

End Calls
, enter the phone number, and press Send.
You can only end active calls. To end a held call,
you must resume the call first.
or press the Answer soft key.
Polycom VVX 250,350, and 450
Business IP Phones - Quick Tips
To end an active call:
» Replace the handset in the cradle, press
End Calls
or
You can only end active calls. To end a held call, you must resume the call first.
To end a held call:
To end an active call:
Replace the headset in the cradle, press
1 Highlight the held call and press Resume.
2 Press End Call.
or , enter
To end a held call:
1. Highlight the held call and press Resume.
Hold and Resume Calls
2. Press End Call.
You can have multiple calls on hold and resume a
or .
Hold and Resume Calls
call at any time.
You can have multiple calls on hold and resume a call at any time.
To hold a call:
To hold a call:
» Highlight the call and press the Hold soft key
Highlight the call and press the Hold soft key or press
or press
To resume a call:
Highlight the call and press the Resume soft key or press
To resume a call
Transfer Calls
» Highlight the call and press the Resume soft
You can transfer calls to any contact.
key or press
To transfer a call:
Transfer Calls
1. Press and hold the Transfer soft key or press
2. Choose Blind or Consultative.
You can transfer calls to any contact.
3. Dial a number or choose a contact. If you choose a contact. If you chose Blind
the call is transferred immediately.
To transfer a call:
4.If you chose Consultative, press the Transfer soft key or press
1 Press and hold the Transfer soft key or press
with your contact.
.
Forward Calls
2 Choose Blind or Consultative.
You can forward an incoming call to a contact or forward all incoming calls to a
contact 3 Dial a number or choose a contact.
or
If you chose Blind, the call is transferred
To forward an incoming call:
immediately.
1. On the Incoming Call screen, select Forward.
2. Enter your contact's number and select Forward.
To forward all incoming calls:
1. On the Main Menu screen, select Forward.
2. If you have more than one line, select a line.
3. Choose either Always, No Answer, or Busy.
4. Enter your contact's number and select Enable.
If you chose No Answer, you can enter the number of rings before the call is
forwarded.
, or press the End Call soft key.
or , or press the End Call soft key.
.
.
.
.
3725-48827-001A | UC Software 5.8.0 | May 2018
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after speaking