Cook's Companion Tong Set Quick Start Manual

30 DAY LIMITED WARRANTY
Course Housewares, LLC warrants this Cook's Companion® product to be free from manufacturer
defect for up to 90 Days from the original date of purchase. If a defect is found to exist, Course
Housewares will, at its option, either repair or replace the product or the defective component,
including labor. Replacement will be made with a new or rebuilt product or components. This
warranty does NOT cover (a) ordinary wear and tear (such as scratches, chips or stains, (b) impact
damage or breakage, (c) heat discoloration, minor imperfections and slight color variations in the
silicone or metals, which are a normal part of the craftsmanship, (d) extreme temperature or resulting
damage to the product (e) improper cleaning methods causing scratches or damage, or (f) any unit
that has been tampered with, (g) damages incurred through improper use and care and (h) faulty
packaging by you or mishandling by any common carrier. Failure to follow the accompanying Care and
Use instructions or commercial use will void this warranty.
Course Housewares' sole obligation and your exclusive remedy under this warranty is limited to repair
or replacement, at its option, of the defective product. You will be responsible for any shipping and
handling fees. Products returned to us that are not found to be defective in material or workmanship
will be returned to you. If your particular product is found defective but is no longer available and
cannot be repaired, a comparable product, at our discretion, will be sent as a replacement. This
warranty extends only to the product's original purchaser, US residents only and does not cover
damage caused by improper use or accidental damage. This warranty covers the tong set only.
COURSE HOUSEWARES, LLC MAKES NO OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED,
REGARDING THE PRODUCT OR RELATING TO ITS QUALITY. PERFORMANCE, MERCHANTABILITY, OR
FITNESS FOR A PARTICULAR PURPOSE, COURSE HOUSEWARES, LLC SHALL NOT BE LIABLE FOR
INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES WHETHER A CLAIM IS BASED ON CONTRACT, TORT,
WARRANTY OR OTHERWISE, IN NO EVENT WILL LIABILITY EXCEED THE ORIGINAL PURCHASE PRICE
OFTHE PRODUCT. THE DURATION OF ANY IMPLIED WARRANTY WHATSOEVER, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY PROVIDED HEREIN. COURSE
HOUSEWARES SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
WHATSOEVER.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply
to you. This warranty gives you specific legal rights, and you may have other legal rights, which vary
from State to S tate.
To Process a claim:
Do not return the product to the retailer from which it was purchased. Your retailer has no liability
for this warranty. Please contact the Course Housewares customer service department for assistance
and to ensure the fastest possible resolution to the problem. Please have your purchase information
available to speed this process.
OR
Send your name, physical address, phone number, original purchase receipt and the safely
packaged item prepaid to:
Course Housewares, LLC
1715 Lake Drive West
Chanhassen, MN 55317
(866) 325-1659
Return shipping and handling charges may apply.
MADE IN CHINA
MODEL: TS300ST/B415304
Tong Set