JBL Club Series Troubleshooting

Functional Check List & Troubleshooting – JBL Club Series
Feature Problem
Sr No.
reported by Customer
Amazon Alexa
1
Connection
Google Assistant
2
Connection Setup
Talk to Your Google
3
Assistant
Stop Your Google
4
Assistant
Multipoint
5
Connection
1. Connect your Headphone with your JBL Device.
2. On your device download the amazon Alexa app from Play store.
3. In the Amazon Alexa app navigate to the device page.
4. Click the plus (+) button on the top right of the screen and select "Add device".
5. Select Headphones from the list and choose your JBL Club headphones in the available
active devices and follow the rest instruction in the Alexa app for setup.
6. Alexa is available on your device. Press the action button and give the commands.
1. Connect Your Headphone with your JBL Device.
2. On your device download the Google assistant app from Play store.
3. On Your Android device press and home button to open the Google assistant settings and
follow the on screen instructions. On your IOS device download Google assistant from app
store and follow the instructions.
Note- The Google assistant is available on eligible Android 5.0 devices or later.
Press & Hold Action button to begin (Ensure device pared with handset)
Double press Action button on device.
1. Press the BT Key on headphone for >3 Sec.
2. BT light will flash and searching for new device.
3. Device name will reflect in handset, tap on device and JBL product will connect with the
Handset. Maximum limits 2 connection point at the same time.
Checkpoints / Steps