Q: The gimbal won't stabilise or hold my phone horizontally at all
A: Ensure that the gimbal's battery grip has charge, and then repeat Step 2 of the
Quick Start Guide. Also ensure that your Smartphone is fully inserted into the
holder, or else the gimbal may have trouble achieving balance.
Q: My Phone Won't fit the Clamp.
A: Unfortunately the device mount is probably not compatible with your
Smartphone. Please contact seller.
Q: I can't see any picture on my Smartphone's screen.
A: First ensure that your Smartphone's camera is switched on, and check that it
is installed in the correct orientation. Please refer to Step 2 of the Quick Start
Guide.
Q: How long does tha battery last for?
A: The battery normally lasts for approximately 3 hours.
For any other issues with the Gimbal, please contact
the team at EssentialPhoto for Support.
®
PIXAPRO
LTD.
50 Popes Lane,
Oldbury,
West Midlands,
B69 4PA
Tel: 0845 872 7904
Web: www.essentialphoto.co.uk
E-mail: customerservice@essentialphoto.co.uk
Company Registration No. 07601334
www.essentialphoto.co.uk
TX-1 Handheld 3-Axis Gimbal
for Smartphones & GoPro Cameras
TX-1