Huawei Ascend P7 Frequently Asked Questions Manual
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Huawei Ascend P7 Frequently Asked Questions Manual

Huawei Ascend P7 Frequently Asked Questions Manual

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HUAWEI Ascend P7 Smartphone
FAQs
Issue
01
Date
2014-4-1
HUAWEI TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei Ascend P7

  • Page 1 HUAWEI Ascend P7 Smartphone FAQs Issue Date 2014-4-1 HUAWEI TECHNOLOGIES CO., LTD.

  • Page 2: Issue 01 (2014

    Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...

  • Page 3: About This Document

    HUAWEI Ascend P7 Smartphone FAQs About This Document About This Document Change History Version Change Description V1.0 Completed the first draft. V1.1 Revise the questions about the hotline. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 4: Table Of Contents

    HUAWEI Ascend P7 Smartphone FAQs Contents Contents About This Document ........................ii 1 Basic features ..........................8 1.1 Color schemes ................................8 1.2 Selling points ................................8 1.3 Your phone at a glance ..............................9 1.4 Installation .................................. 10 1.5 Locking and unlocking the screen ..........................16 1.5.1 Locking the screen ..............................
  • Page 5 HUAWEI Ascend P7 Smartphone FAQs Contents 1.10.3 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message? ..30 1.10.4 Can I save attachments from multimedia messages? Where are the attachments saved? ........30 1.11 Music ..................................
  • Page 6 HUAWEI Ascend P7 Smartphone FAQs Contents 2.1.3 How do I synchronize contacts and calendar events? ....................49 2.2 Wi-Fi settings ................................50 2.2.1 How do I connect my phone to a Wi-Fi network? ....................50 2.2.2 What Wi-Fi protocols does my phone support? ....................... 52 2.2.3 Why can't I open web pages when my phone has a Wi-Fi connection? ..............
  • Page 7 HUAWEI Ascend P7 Smartphone FAQs Contents 2.9.3 How do I set a screen unlock pattern? ........................72 2.9.4 How many times can I try the screen unlock pattern before my phone becomes permanently locked? Can I unlock the phone using my Gmail account? ..........................74 2.9.5 How do I lock and unlock the screen? ........................
  • Page 8 HUAWEI Ascend P7 Smartphone FAQs Contents 2.30 Why can's my phone display some games properly? ....................90 2.31 What are the features of my phone?.......................... 90 3 Common questions about 4G LTE ................... 91 3.1 What is the difference between TDD-LTE and FDD-LTE? ..................91 3.2 I can't use my 4G phone to access 4G networks? .......................

  • Page 9: Basic Features

    HUAWEI Ascend P7 Smartphone FAQs Contents Basic features 1.1 Color schemes Black, white, and pink 1.2 Selling points  Display: 5-inch FHD screen  Mode: 4G LTE (Some versions support dual-card dual-standby.)  Standby: 2500 mAh large battery Camera: 8 MP 1.4 μm HD front camera; 13 MP BSI F2.0 HD rear camera ...

  • Page 10: Your Phone At A Glance

    HUAWEI Ascend P7 Smartphone FAQs Contents Advanced version Product Internal Description model model Advanced – UL+G China Unicom version, dual card P7-L01 Sophia-L01 Advanced – CL+G China Telecom version, dual card P7-L08 Sophia-L08 Advanced – TDL (CSFB)+G China Mobile version, dual card...

  • Page 11: Installation

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-1 Your phone at a glance Do not block the area around the ambient light and proximity sensor. When you attach a protective film to the screen, make sure it does not block the sensor. It is recommended that you use protective film that preserves an opening for the sensor area.
  • Page 12 HUAWEI Ascend P7 Smartphone FAQs Contents Table 1-2 Support for SIM and microSD cards P7-L07 SVLTE China P7-L10 UL P7-L00 UL+G China P7-L09 CL+G China Mobile version overseas Unicom version Telecom P7-L05 (The L07 is the general version China Mobile...
  • Page 13 HUAWEI Ascend P7 Smartphone FAQs Contents Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 14 HUAWEI Ascend P7 Smartphone FAQs Contents Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 15 HUAWEI Ascend P7 Smartphone FAQs Contents Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 16 HUAWEI Ascend P7 Smartphone FAQs Contents Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 17: Locking And Unlocking The Screen

    HUAWEI Ascend P7 Smartphone FAQs Contents 1.5 Locking and unlocking the screen 1.5.1 Locking the screen  Method 1: Press the power button to manually lock the screen.  Method 2: After being idle for a specified period of time, your phone automatically locks its screen.

  • Page 18: Home Screens

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-3 Dragging left or right On the lock screen, drag left and touch + to add lock screen widgets. 1.6 Home screens 1.6.1 How do I add or delete a home screen? On the home screen, pinch your fingers together to display the screen thumbnails.

  • Page 19: Home Screen Overview

    HUAWEI Ascend P7 Smartphone FAQs Contents 1.6.2 Home screen overview All your applications and widgets are displayed on the home screen. By default, your phone has four home screens. Flick left or right to switch between them. Touch an application or widget to open it.

  • Page 20: How Do I Manage The Applications And Widgets On The Home Screen

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-5 Home screen overview 1.6.3 How do I manage the applications and widgets on the home screen? Touch and hold an application or widget to enter editing mode. Drag the application or widget to delete it or drag it to to share it.

  • Page 21: How Do I Add A Widget To The Home Screen

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-6 Editing mode System applications cannot be uninstalled. 1.6.4 How do I add a widget to the home screen? Touch and hold a blank area on the home screen to display the Set Home Screen dialog box.

  • Page 22: Contacts

    HUAWEI Ascend P7 Smartphone FAQs Contents 1.7 Contacts 1.7.1 How do I create a contact? How do I assign a photo to a contact?  Creating a contact Go to Contacts, touch , and choose where you want to save the contact.

  • Page 23: How Do I Import Contacts From Or Export Contacts To A Sim Card

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-9 Assigning a photo to a contact 1.7.2 How do I import contacts from or export contacts to a SIM card?  Exporting contacts to a SIM card Go to Contacts and touch >...

  • Page 24: How Many Contacts Can My Phone Save

    HUAWEI Ascend P7 Smartphone FAQs Contents  Importing contacts from a SIM card Go to Contacts and touch > Settings > Copy contacts > SIM. Select the contacts you want to import, and touch COPY > Phone > OK. 1.7.3 How many contacts can my phone save? At least 2000 contacts can be saved to your phone (depending on the available storage space).
  • Page 25 HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-11 Adding a contact to a group (1)  Method 2: Go to Contacts, open the Favorites tab, select a group, and touch Add members to add contacts to that group. Figure 1-12 Adding a contact to a group (2)

  • Page 26: How Do I Import Or Export Contacts

    HUAWEI Ascend P7 Smartphone FAQs Contents 1.7.5 How do I import or export contacts? Go to Contacts, touch > Import/Export, choose an import or export method, and select the desired contacts. Figure 1-13 Importing or exporting contacts Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright ©...

  • Page 27: Text Messaging

    HUAWEI Ascend P7 Smartphone FAQs Contents 1.8 Text messaging 1.8.1 How do I delete a message from a message thread? How do I delete a message thread?  Go to Messaging and touch a conversation to display all messages in the conversation.

  • Page 28: How Many English Characters Can Be Contained In A Long Text Message

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-15 Forwarding a message  Sending a text message to multiple recipients Write your message, touch , select the desired recipients, touch SELECT, and touch Send. 1.8.3 How many English characters can be contained in a long text message? A long text message can contain a maximum of 1377 English characters.

  • Page 29: Calls

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-16 Setting the SMS center number 1.9 Calls 1.9.1 Can I record a call? Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 30: How Do I Have A Conference Call

    HUAWEI Ascend P7 Smartphone FAQs Contents 1.9.2 How do I have a conference call? Your phone supports three-way calling, which is a new service based on call waiting. A maximum of five parties can participate in a conference call. To start a conference call, merge the ongoing calls.

  • Page 31: Is There Any Restriction On The Size, Format, Or Resolution Of The File To Be Attached To A Multimedia Message

    HUAWEI Ascend P7 Smartphone FAQs Contents Solution: Try again later.  The message is denied by the network (MMS center). − Reason 1: The recipient number is invalid. − Solution: Check that the recipient number is correct and try again.

  • Page 32: Music

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-19 Save location for attachments in multimedia messages 1.11 Music 1.11.1 How are my songs sorted?  Albums: Sorts all songs by album.  Artists: Sorts all songs by artist.  All songs: Sorts all songs by name.
  • Page 33 HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-20 Creating a playlist Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 34 HUAWEI Ascend P7 Smartphone FAQs Contents Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 35: What Play Modes Does My Phone Support

    HUAWEI Ascend P7 Smartphone FAQs Contents 1.11.3 What play modes does my phone support?  Play in order (by default): play all audio clips in a playlist in sequence and stop playing after all the files have been played. ...

  • Page 36: Why Can't I Open Some Photos Or Videos

    HUAWEI Ascend P7 Smartphone FAQs Contents 1.12.2 Why can't I open some photos or videos?  The file format is not supported.  The phone memory is insufficient.  The file is corrupted.  The file is copyright-protected (for example, a .dcf file).

  • Page 37: Does My Phone Support Hd Videos

    HUAWEI Ascend P7 Smartphone FAQs Contents  You cannot add photo frames. 1.12.5 Does my phone support HD videos? Yes. Your phone supports 1080p HD videos at 30 fps. 1.12.6 How do I switch between front and rear cameras? On the viewfinder, touch Figure 1-22 Switching between front and rear cameras 1.12.7 What video formats and resolutions does my phone...

  • Page 38: Streaming Media

    HUAWEI Ascend P7 Smartphone FAQs Contents 1.13 Streaming media 1.13.1 Will my phone stop playing streaming media when a call comes in? If yes, will it resume playing when the call ends?  Your phone stops playing streaming media when you have an incoming call.

  • Page 39: How Do I Send A File Using Bluetooth

    HUAWEI Ascend P7 Smartphone FAQs Contents 1.14.2 How do I send a file using Bluetooth?  To share an audio clip, a picture, or a video, touch and hold the file in Music or Gallery, and touch Share then Bluetooth.

  • Page 40: Why Can't My Phone Be Discovered By Other Bluetooth Devices

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-24 Sharing a web page using Bluetooth 1.14.3 Why can't my phone be discovered by other Bluetooth devices?  Bluetooth has been turned off on your phone. Solution: Go to Settings, and turn on Bluetooth.

  • Page 41: What Is The Bluetooth Working Range

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 1-26 Setting your phone as visible 1.14.4 What is the Bluetooth working range? The working range is 10 meters. 1.14.5 Why can't I pair my phone with other Bluetooth devices? Your phone supports various profiles, such as A2DP, HSP, HFP, PAN, HIDH, OPP, and PBAP.
  • Page 42 HUAWEI Ascend P7 Smartphone FAQs Contents Your phone supports the Personal Area Network (PAN) Profile. Other devices can share your phone's data connection. To share your phone's data connection using Bluetooth, touch Settings > More... > Tethering & portable hotspot, and select Bluetooth tethering.

  • Page 43: Gps Navigation

    HUAWEI Ascend P7 Smartphone FAQs Contents Start the game. 1.15 GPS navigation 1.15.1 What can I do if the navigation application on my phone cannot receive signals from GPS satellites?  If you are using the phone indoors, bring the phone to an outdoor area.

  • Page 44: Does My Phone Support Live Wallpapers

    HUAWEI Ascend P7 Smartphone FAQs Contents 1.17 Does my phone support live wallpapers? Yes. To apply live wallpapers to your phone, touch and hold a blank area on the home screen. Then touch Wallpapers > Home screen wallpaper > Live wallpaper, and select a wallpaper.

  • Page 45: How Do I Take A Screenshot

    HUAWEI Ascend P7 Smartphone FAQs Contents 1.19 How do I take a screenshot?  Method 1: When the screen is not locked, press and hold the power and volume down buttons simultaneously for at least 2 seconds to take a screenshot.
  • Page 46 HUAWEI Ascend P7 Smartphone FAQs Contents The headset has only one button for you to answer or end a call and play or stop playing music. Your phone supports other headsets with volume up and volume down keys. Using such headsets, you can also adjust the in-call volume and music volume.

  • Page 47: Common Settings

    HUAWEI Ascend P7 Smartphone FAQs Contents Common settings 2.1 Email 2.1.1 How do I configure email settings?  Adding an email account Touch Settings > Add account. Choose Email to add an email account or choose Corporate to add an Exchange account.
  • Page 48 HUAWEI Ascend P7 Smartphone FAQs Contents Touch Next to configure the email receiving settings, such as the inbox refresh frequency. Touch Next to name the account and enter your name. Touch Next. You will then access the inbox of the email account.
  • Page 49 HUAWEI Ascend P7 Smartphone FAQs Contents Touch Next to configure the email receiving settings, such as the inbox refresh frequency. Touch Next to name the account and enter your name. Touch Next. You will then access the inbox of the email account.

  • Page 50: Can I View Emails When No Internet Connection Is Available On My Phone

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-4 Email 2.1.2 Can I view emails when no Internet connection is available on my phone? Yes if the emails have been downloaded to your phone. 2.1.3 How do I synchronize contacts and calendar events? To synchronize contacts, you have to log in to at least one Exchange account.

  • Page 51: Wi-Fi Settings

    HUAWEI Ascend P7 Smartphone FAQs Contents Go to Settings. Under ACCOUNTS, touch Corporate. Touch your account, select the data you want to synchronize, and touch . From the displayed option menu, choose Sync now to synchronize the selected data to your phone.
  • Page 52 HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-6 Settings  If Wi-Fi is off, touch the switch to turn it on. Figure 2-7 Turning on Wi-Fi  If Wi-Fi is turned on, your phone automatically searches for available Wi-Fi networks.

  • Page 53: What Wi-Fi Protocols Does My Phone Support

    HUAWEI Ascend P7 Smartphone FAQs Contents 2.2.2 What Wi-Fi protocols does my phone support? Your phone supports 802.11b/g/n. 2.2.3 Why can't I open web pages when my phone has a Wi-Fi connection? Possible causes are as follows:  The x digital subscriber line (xDSL) connection failed. If the hotspot (such as a wireless router) your phone connects to accesses the Internet through xDSL and the xDSL connection fails, the Internet connection is unavailable.
  • Page 54 HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-8 Setting the Wi-Fi sleep policy By default, Always is selected for Keep Wi-Fi on during sleep. If the settings are modified, your phone disconnects from the Wi-Fi network when its screen turns off. The following describes the three options...

  • Page 55: Connection

    HUAWEI Ascend P7 Smartphone FAQs Contents  Always: Never disconnect a Wi-Fi connection.  Only when plugged in: Never disconnect a Wi-Fi connection when the phone is charging. If the phone is not charging, it disconnects a Wi-Fi connection when it has been idle for 3 minutes.
  • Page 56 HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-9 Turning on Wi-Fi hotspot After a device finds your phone using Wi-Fi, you can access the Internet from that device using your phone's mobile data connection. To set the hotspot name and security parameters, go to Configure Wi-Fi hotspot.

  • Page 57: How Do I Connect My Phone To A Wi-Fi Hotspot With A Static Ip Address To Access The Internet

    HUAWEI Ascend P7 Smartphone FAQs Contents 2.4 How do I connect my phone to a Wi-Fi hotspot with a static IP address to access the Internet? Touch Settings, go to WIRELESS & NETWORKS, touch Wi-Fi, and touch a hotspot. In the displayed dialog box, select Show advanced options.

  • Page 58: Tone Settings

    HUAWEI Ascend P7 Smartphone FAQs Contents If the computer has a wireless network adapter, you can turn on Portable Wi-Fi hotspot under Settings > WIRELESS & NETWORKS > More... > Tethering & portable hotspot on your phone. Then the computer can connect to your phone using Wi-Fi to access the Internet. Currently, this function is available to computers running Windows.

  • Page 59: How Do I Enable Or Disable Vibration For Incoming Calls And Messages

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-11 Setting the ringtone 2.6.2 How do I enable or disable vibration for incoming calls and messages? Touch Settings > Sound > Vibration. Then select or clear Vibrate in silent mode and Vibrate when ringing.

  • Page 60: How Do I Set A Custom Audio File As The Ringtone Or Message Tone

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-12 Vibration for incoming calls and messages 2.6.3 How do I set a custom audio file as the ringtone or message tone? Go to File Manager. Touch in the lower left corner, touch Audio, touch and hold an audio file, and touch Set as >...

  • Page 61: Can I Set The Ringtone For A Contact Group

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-13 Setting the ringtone or message tone 2.6.4 Can I set the ringtone for a contact group? 2.6.5 How do I disable touch sounds? Touch Settings > Sound. Under SYSTEM, clear Touch sounds.

  • Page 62: Languages And Keyboards

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-14 Disabling touch sounds 2.7 Languages and keyboards 2.7.1 How do I change the system language? On the home screen, touch Settings > Language & input > Language and select a language. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright ©...

  • Page 63: What Can I Do If I Can't Use A Newly Installed Text Input Method

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-15 Setting the system language 2.7.2 What can I do if I can't use a newly installed text input method? After installing an input method, you must select the input method: Touch Settings >...

  • Page 64: How Do I Change The System Font Size

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-16 Selecting a newly installed input method 2.7.3 How do I change the system font size? Touch Settings > Display > Font size and select a font size. Issue 01 (2014-4-1) Huawei Proprietary and Confidential...

  • Page 65: What Text Input Methods Does My Phone Support

    Figure 2-17 Setting the system font size 2.7.4 What text input methods does my phone support? Your phone supports Android, Huawei, and Swype (P7-L00, P7-L10, P7-L11, P7-L12, and P7-L16), and iFly input methods (P7-L07 and P7-L06). 2.7.5 How do I disable key press vibration? You can enable or disable key press vibration in the settings of a text input method.
  • Page 66 HUAWEI Ascend P7 Smartphone FAQs Contents Touch Settings > Language & input > Swype for Huawei > Settings and clear Vibrate on keypress. Figure 2-18 Disabling key press vibration Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 67: Internet Access

    HUAWEI Ascend P7 Smartphone FAQs Contents 2.8 Internet access 2.8.1 How do I clear my browser cache and browsing history? Open your browser and touch . From the displayed option menu, choose Settings. Touch Privacy & security then Clear cache or Clear history to clear the cache or web browsing history.

  • Page 68: Can I Log In To My Online Bank Account From My Phone

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-19 Logging to an email account using the browser 2.8.4 Can I log in to my online bank account from my phone? Yes. It is recommended that you install the online bank client on your phone. Logging in to your online bank account using the browser on your phone may fail as some banks' login plug-in can only run in Internet Explorer.

  • Page 69: How Do I Set The Home Page

    HUAWEI Ascend P7 Smartphone FAQs Contents 2.8.6 How do I set the home page? Open the browser and touch . From the displayed option menu, choose Settings. Then touch General > Set homepage. Figure 2-21 Setting the home page 2.8.7 How do I save a web page for offline reading? Open the web page and touch .

  • Page 70: What Can I Do If My Phone Fails To Access The Internet

    HUAWEI Ascend P7 Smartphone FAQs Contents 2.8.8 What can I do if my phone fails to access the Internet? Touch Settings > Mobile networks > Access Point Names. Touch > Reset to default. 2.8.9 How do I turn on or turn off the mobile network? Use either of the following methods: ...

  • Page 71: Can I Use My Phone To Access The Internet During A Call

    HUAWEI Ascend P7 Smartphone FAQs Contents 2.8.11 Can I use my phone to access the Internet during a call? Yes if your phone is connected to a 3G or 4G network, but no if your phone is connected to a 2G network.

  • Page 72: Screen Lock

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-24 Setting the VPN parameters 2.9 Screen lock 2.9.1 How do I set a screen unlock PIN? Touch Settings > Security > Screen lock. Touch PIN to set it as the screen lock mode. After the PIN is set, you'll have to unlock the screen whenever you power on your phone or turn on the screen.

  • Page 73: Does My Phone Support The Face Unlock Function

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-25 Setting a screen unlock PIN 2.9.2 Does my phone support the Face Unlock function? Yes. To enable this function: Touch Settings > Security > Screen lock > Face Unlock. Figure 2-26 Enabling Face Unlock 2.9.3 How do I set a screen unlock pattern?
  • Page 74 HUAWEI Ascend P7 Smartphone FAQs Contents On the Choose your pattern screen, swipe your finger across the screen to connect four or more dots together in a pattern and touch Continue. Draw the pattern again and touch Confirm. When you power on your phone or turn on the screen, draw the pattern to unlock the screen.

  • Page 75: How Many Times Can I Try The Screen Unlock Pattern Before My Phone Becomes Permanently Locked? Can I Unlock The Phone Using My Gmail Account

    HUAWEI Ascend P7 Smartphone FAQs Contents 2.9.4 How many times can I try the screen unlock pattern before my phone becomes permanently locked? Can I unlock the phone using my Gmail account? Your phone will not be locked even if you incorrectly draw the unlock pattern for several consecutive times, but you will have to wait for a while until you can try again.
  • Page 76 HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-28 Adding an alarm Touch Under Alarm, set the alarm time. To set the alarm to repeat on certain days, select the desired intervals under Repeat. To set a tone for the alarm, touch Ringtone and select a tone.

  • Page 77: Will The Alarms Go Off When My Phone Is Powered Off

    Your phone supports all Android-based applications but not Java applications. 2.11.2 How do I download third-party applications? Log in to Huawei App Center or Android Play Store to download third-party applications. Applications preinstalled on your phone may vary. 2.11.3 Can I change the default installation location for applications? 2.11.4 How do I install, manage, and uninstall applications?

  • Page 78: Why Can't I Install An Application

    HUAWEI Ascend P7 Smartphone FAQs Contents Download applications from Huawei App Center or Google Play Store and install them or go to File Manager to view and install downloaded applications. 2.11.5 Why can't I install an application?  The application is corrupted.

  • Page 79: Can I Back Up My Contact Groups

    HUAWEI Ascend P7 Smartphone FAQs Contents  Backing up data Touch New backup, select the data you want to back up, and touch BACK UP. Encrypt the backup file if necessary. Data is then backed up to backup/Data in the root directory of your phone's internal storage.

  • Page 80: What Data Can Be Backed Up On My Phone

    HUAWEI Ascend P7 Smartphone FAQs Contents 2.13.3 What data can be backed up on my phone? You can back up your contacts, messages, calendar events, and applications. Figure 2-30 Backing up data 2.14 Task Manager 2.14.1 What can Task Manager do? It helps you manage downloaded, running, or all applications.

  • Page 81: What Does The Task Manager Screen Look Like

    HUAWEI Ascend P7 Smartphone FAQs Contents 2.14.3 What does the Task Manager screen look like? Figure 2-31 Task Manager  In the upper part, the running applications are displayed in a list.  In the lower part, a clear button is displayed, which lets you close all running applications simultaneously.
  • Page 82 HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-32 Weather  On the home screen, touch Tools > Weather. Then configure the display mode and location settings. Figure 2-33 Accessing Weather Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 83: What Are The Developer Options

    HUAWEI Ascend P7 Smartphone FAQs Contents 2.15 What are the developer options? To view the developer options, touch Settings > About phone and touch the build number seven times in rapid succession.  USB debugging: Enable USB debug mode that allows the operator to use the adb command to debug the phone.

  • Page 84: How Do I Free Up The Internal Storage

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-34 USB connection methods Choose a connection method as required:  Media device (MTP): MTP stands for Media Transfer Protocol. In this mode, you can synchronize media files between your phone and the computer that support MTP.

  • Page 85: Does My Phone Have Key Backlight

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-35 Adjusting the screen brightness 2.20 Does my phone have key backlight? Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 86: How Do I Turn On Or Turn Off Airplane Mode

    HUAWEI Ascend P7 Smartphone FAQs Contents 2.21 How do I turn on or turn off airplane mode? In airplane mode, your mobile network will be unavailable.  Method 1: On the home screen, touch Settings > More..Then turn on or turn off Airplane mode.

  • Page 87: How Do I Restore My Phone To Its Factory Settings

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 2-37 Turning on airplane mode 2.22 How do I restore my phone to its factory settings? Touch Settings > Backup & reset > Factory data reset. Touch Reset phone. Figure 2-38 Restoring factory settings...

  • Page 88: How Do I Enter And Exit Safe Mode

    HUAWEI Ascend P7 Smartphone FAQs Contents 2.23 How do I enter and exit safe mode? To enter safe mode, when the startup animation disappears, press the volume down key until Safe mode is displayed in the lower left corner of the screen.

  • Page 89: Does My Phone Support Tv-Out

    HUAWEI Ascend P7 Smartphone FAQs Contents 2.26 Does my phone support TV-out? 2.27 Does my phone support OTG? How do I use it? Yes. Connect one end of the OTG cable to the charging port on your phone. Connect the other end of the OTG cable to a USB device.

  • Page 90: What Can I Tell From The Status Indicator

    2.29 Can I use other power adapters than the provided one to charge my phone? You can use other power adapters provided by Huawei. However, it is recommended that you use the power adapter provided with your phone, because non-standard power adapters may generate excessive current that shortens your battery's life span or lower current that prolongs the charging time.

  • Page 91: Why Can's My Phone Display Some Games Properly

     2500 mAh large-capacity battery  Support for 4G LTE networks  Huawei Emotion UI 2.3, which is compatible with Android 4.4.2  13 MP BSI HD rear camera with autofocus and LED flashlight  8 MP front camera ...

  • Page 92: Common Questions About 4G Lte

    HUAWEI Ascend P7 Smartphone FAQs Contents Common questions about 4G LTE 3.1 What is the difference between TDD-LTE and FDD-LTE? TDD-LTE means Time-division Long Term Evolution, and FDD-LTE means Frequency-Division Long-Term Evolution. To be simple, TDD-LTE distributes the network resources to different users at different times, while FDD-LTE distributes the network resources to different users with different frequencies.

  • Page 93: Others

    HUAWEI Ascend P7 Smartphone FAQs Contents Others 4.1 How do I save battery power?  When you are not using the phone, press the power button to turn off the screen.  Set the screen timeout period to a small value under Settings > Display > Sleep.

  • Page 94: Can I Set My Customized Wallpaper Not To Stretch

    HUAWEI Ascend P7 Smartphone FAQs Contents  If the CPU usage is high and multiple background processes are running, restart the phone to close unwanted processes and applications. 4.4 Can I set my customized wallpaper not to stretch? No, but you can install third-party applications that support this function.

  • Page 95: Can I Remove The Battery? Will Configuring My Phone To Automatically Set The Date And Time Generate Data Traffic

    HUAWEI Ascend P7 Smartphone FAQs Contents Figure 4-1 Response of adb shell 4.9 Can I remove the battery? Will configuring my phone to automatically set the date and time generate data traffic? No. The battery cannot be removed. If your phone fails to obtain the date and time from your service provider's network when it powers on and if you have enabled the automatic time update function, your phone synchronizes the date and time with the network and generates minor data traffic.

  • Page 96: How Is My Phone's Rom Allocated

    HUAWEI Ascend P7 Smartphone FAQs Contents 4.14 How is my phone's ROM allocated? Table 4-1 Allocation of the ROM Partitions of the flash memory (ROM) (similar to a hard disk on a computer) 16 GB Partition Size Description Query method...
  • Page 97 HUAWEI Ascend P7 Smartphone FAQs Contents Figure 4-2 Checking the storage space Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

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