Samsung Galaxy S6 User Manual
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User Guide

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[Sprint-Samsung-SM-G920P-UM-Eng-102915-FINAL]

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Summary of Contents for Samsung Galaxy S6

  • Page 1: User Guide

    User Guide [UG template version 15a] [Sprint-Samsung-SM-G920P-UM-Eng-102915-FINAL]...
  • Page 2: Table Of Contents

    Launch Applications ........................Apps List ............................. Phone Number ............................ Airplane Mode ............................. Enter Text ............................Samsung Keyboard ........................Google Voice Typing ........................Tips for Editing Text ........................Google Account ........................... Create a Google Account ......................Sign In to Your Google Account ....................
  • Page 3 Find and Install an App ....................... Request a Refund for a Paid App ....................Update an App ..........................Uninstall an App .......................... Get Help with Google Play ......................Lock and Unlock Your Screen ......................Update Your Phone ..........................Update Your Phone Software .....................
  • Page 4 Visual Voicemail .......................... Set Up Visual Voicemail ......................Review Visual Voicemail ......................Listen to Multiple Voicemail Messages ..................Visual Voicemail Options ......................Configure Visual Voicemail Settings ................... Caller ID Blocking ........................Call Waiting ..........................Conference Calling ........................Call Forwarding ........................... Call Settings ..........................
  • Page 5 Use Gmail Labels ........................Archive Gmail Threads ......................Mute Gmail Threads ......................... Delete Gmail Threads ....................... Search Gmail Messages ......................Report Spam or Phishing Gmail ....................Add Another Google (Gmail) Account ..................Switching Between Gmail Accounts ..................Email ..............................Set Up an Email Account ......................
  • Page 6 View Pictures and Videos Using Gallery................... Edit Pictures ............................Share Pictures and Videos ....................... Send Pictures or Videos by Email or Gmail ................Send a Picture or Video by Multimedia Message ..............Send Pictures or Videos Using Bluetooth ................. Share Pictures or Videos via Additional Apps or Social Media ..........
  • Page 7 ............................Messaging Plus ..........................Messenger ............................NASCAR Mobile ..........................NBA Game Time ..........................NextRadio ............................Samsung+ ............................Samsung Milk Music ......................... Samsung Pay ............................ Scout ..............................Spotify ............................... Uber ..............................Connectivity ............................... Transfer Files Between Your Phone and a Computer...
  • Page 8 Wi-Fi ..............................Turn Wi-Fi On and Connect to a Wireless Network ..............Wi-Fi Settings ..........................Disconnect Wi-Fi ........................Wi-Fi Direct ..........................Bluetooth ............................Bluetooth Information ........................ Enable Bluetooth ........................Pair Bluetooth Devices ......................Connect to a Paired Bluetooth Device ..................Share Information Using Bluetooth ...................
  • Page 9 Printing ............................MirrorLink ..........................Virtual Private Networks (VPN) ....................Default Messaging App Settings ....................Sounds and Notifications Settings ....................Sound Mode ..........................Volume ............................Ringtones and Sounds ......................Vibrations ..........................Sound Quality and Effects ......................Notifications ..........................Display Settings ..........................Motions and Gestures ........................
  • Page 10 Intellectual Property ........................Disclaimer of Warranties; Exclusion of Liability ................ Samsung KNOX ........................Samsung Electronics America (SEA), Inc................Do you have questions about your Samsung Mobile Device? ..........Legal Information ..........................For Assistance ............................Sprint Account Information and Help ....................
  • Page 11: Introduction

    The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Samsung Galaxy S6. The following topics explain how best to use this guide to get the most out of your phone.
  • Page 12: Access Instructions On Phone

    Access Instructions on Phone Whether you're new to Android or just new to your Galaxy S6, your phone can help you learn how to use it. Access Help Use the phone's Help menu to learn about your phone. 1. Press to display the Home Screen.
  • Page 13: Get Support From Sprint Zone

    Get Support from Sprint Zone In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app. 1. From home, tap Apps > Sprint Zone 2. From the Sprint Zone main page, tap Support. 3.
  • Page 14: Get Started

    Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features and buttons. Part Description Return you to the previous screen, or close a dialog box, options...
  • Page 15 Part Description Headset jack Plug in a headset for convenient, hands-free conversations. Measure your heart rate via your fingertip when using the S Health Heart rate monitor app. Return you to the Home screen. Press and hold to open Google Home key/fingerprint scanner Search/Google Now.
  • Page 16: Charge The Battery

    Charge the Battery Follow these instructions to charge your phone’s battery using either the included charging head and USB cable or via a USB connection on your computer. Note: This phone has an integrated battery that cannot be removed by the user. Battery Cautions Storage: Avoid storing or leaving the phone with no battery charge remaining.
  • Page 17: Turn Your Phone On And Off

    Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your phone.
  • Page 18: Turn Your Phone Off

     Your phone will power on. Depending on the settings, you may see the Lock screen.  Lock and Unlock Your Screen Screen Lock for information about using the screen lock.  The first time you turn the phone on, you will see the startup screens. See Complete the Setup Screens for details.
  • Page 19: Use The Touchscreen

    Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Tap or Touch When you want to type using the keyboard, select items such as application and settings icons, or press buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
  • Page 20: Swipe Or Slide

    Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Get Started...
  • Page 21 Flick Flicking the screen is similar to swiping, except that you need to move your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.
  • Page 22: Activate Your Phone

    Pinch and Spread "Pinch" the screen by moving two fingers inward to zoom out, or "spread" by moving two fingers outward to zoom in. Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
  • Page 23: Complete The Setup Screens

    Terms and conditions: Tap Learn More to read the End User License Agreement (EULA). If you consent to provide diagnostic and usage data to Samsung, tap the checkbox. Tap Next, and then tap Agree if you agree to the terms of the EULA. If you do not agree to the EULA, you cannot continue with setup.
  • Page 24 Samsung account, or follow the prompts to create a new account. • To sign in to or set up a Samsung account, you will have to review and agree to the Terms and Conditions by tapping Agree when prompted.
  • Page 25: Basic Operations

    Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the Home screen or the apps list. 1.
  • Page 26: Phone Settings Menu

    Recent Applications You can display a list of recently used applications using the recent apps key. ■ Tap Recent Apps to view a list of recently used applications. Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■...
  • Page 27: Portrait And Landscape Screen Orientation

    Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Turn Screen Rotation On or Off 1. Open the notification panel by dragging down from the top of the screen. Tap Screen rotation to turn the option on or off.
  • Page 28: Applications

    To set up palm swipe screen capture: 1. From home, tap Apps > Settings 2. Tap Motions and gestures and then tap the ON/OFF switch next to Palm swipe to capture. Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the apps list.
  • Page 29: Apps List

    Apps List The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Function/Service Receive real-time local weather information at any location in the world. 1Weather Access 7-day and hourly weather forecasts for your area.
  • Page 30 In addition to opening, editing, and saving MS Office documents, Hancom Hancom Office 2014 Office 2014 supports standard ODF files and quick and easy conversion to the PDF file format. Located in the Samsung folder in the apps list. Instant message with your friends and family using Google Hangouts. Hangouts Located in the Google folder in the apps list.
  • Page 31 You can also set songs as ringtones for incoming calls, or as alarm tones. Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. Located in the Samsung folder in My Files the apps list.
  • Page 32 Function/Service Make and receive phone calls. Phone View photos and videos on your phone, and sync them with your Photos Google+ account. Located in the Google folder in the apps list. Discovering your favorite books and authors has never been easier. With Google Play Books, you can shop the world's largest selection of eBooks Play Books and read them anywhere you like.
  • Page 33 Function/Service Samsung Milk Music is a streaming radio service that offers a simple way to find the music that is right for you. With a library of over 13 million songs and 200+ stations, the interactive dial makes it easy to skim Samsung Milk Music through stations, to find the perfect soundtrack for the moment.
  • Page 34: Phone Number

    Video Record voice memos and share them with others. Located in the Voice Recorder Samsung folder in the apps list. Search the Internet and your phone using voice commands. Located in Voice Search the Google folder in the apps list.
  • Page 35 2. Tap About device 3. Tap Status > SIM card status.  You will see the number listed under My phone number. Basic Operations...
  • Page 36: Airplane Mode

    Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data. To turn on airplane mode: 1. Press and hold the Power/Lock key to display the device options menu. 2.
  • Page 37: Enter Text

    Quick settings buttons to the left, and then tap Airplane mode to turn Airplane Mode off. Enter Text You can type on your phone using the touchscreen Samsung keyboard or Google voice typing. Samsung Keyboard Use the touchscreen Samsung keyboard for entering text. The keyboard appears automatically when you tap a text entry field, and can be used in either portrait or landscape mode.
  • Page 38 Assigning the Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
  • Page 39: Google Voice Typing

    – or – on the Samsung keyboard. – or – Touch and hold on the Samsung keyboard, and then tap 2. Speak into the microphone and watch your text being entered. 3. If the text is incorrect, tap Delete. 4. Once you have completed entering your text, tap .
  • Page 40: Google Account

     Paste: Insert the last copied or cut text into the current field.  Clipboard: Display the clipboard to choose previously cut or copied text.  Dictionary: Access your personal dictionary. Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications.
  • Page 41 Create a Google Account Using Your Phone 1. From home, tap Apps > Settings > Accounts 2. Tap Add account. Basic Operations...
  • Page 42 3. Tap Google > Or create a new account. 4. Enter your First name and Last name, and then tap Next. Basic Operations...
  • Page 43 5. Enter a desired Username, and then tap Next. 6. Enter and re-type a password, and then tap Next. Basic Operations...
  • Page 44 7. Enter a valid phone number to help you recover your Google Account and password if you ever forget it, and then tap Next. Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address.
  • Page 45 9. Your phone connects with the Google servers and displays your account information. Tap Next. 10. Configure your Google data backup and communication, and then tap Next. Basic Operations...
  • Page 46 11. If desired, you can set up payment options for purchases through the Google Play store, and then tap Next.  You are signed in to your new Google Account.  Your Google Account is listed in Apps > Settings >...
  • Page 47: Sign In To Your Google Account

    Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. From home, tap Apps > Settings > Accounts 2.
  • Page 48 3. Tap Google. 4. Tap Enter your email, enter your Gmail address, and then tap Next. Basic Operations...
  • Page 49 5. Enter your password and tap Next. 6. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap Accept. Basic Operations...
  • Page 50 7. Configure your Google data backup and communication, and then tap Next. 8. Set up payment information for use in the Google Play store, and then tap Next.  You are now signed in to your Google Account, and your phone will start synchronizing with your Google Account.
  • Page 51: Google Play Store

     Your Google Account is listed in Apps > Settings > Accounts Note: Depending on your Google Account history, you may see a Get your apps & data screen instead of the Sync your account screen in step 8 above. Follow the prompts to complete your setup in either case.
  • Page 52: Find And Install An App

    Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone.
  • Page 53: Request A Refund For A Paid App

    6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and installing the app.
  • Page 54: Update An App

    Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play store app. Update an App Directly 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
  • Page 55 3. Tap the app you want to update, and then tap Update > Accept.  The app update is downloaded and installed. Set Automatic App Updates 1. From home, tap Apps > Play Store Basic Operations...
  • Page 56 2. Tap Menu > My apps. 3. Tap the app you want to set for auto-update, and then tap More options > Auto-update.  The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Basic Operations...
  • Page 57: Uninstall An App

    Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
  • Page 58: Get Help With Google Play

    3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.  The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app.
  • Page 59: Lock And Unlock Your Screen

    2. Tap Menu > Help & feedback.  The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
  • Page 60: Turn The Screen On And Unlock It

    To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings.
  • Page 61: Update Your Phone

    Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System update menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
  • Page 62 To back up your Google apps: Your Google app purchases are saved remotely and can be re-installed after the update is applied. 1. From home, tap Apps > Play Store 2. Tap Menu > My apps > All tab. 3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall.
  • Page 63 Confirm Your Current Phone Software 1. From home, tap Apps > Settings > About device 2. Locate the Software version field. Basic Operations...
  • Page 64: Update Your Profile

    Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone. 1. From home, tap Apps >...
  • Page 65: Update Your Prl

    Update Your PRL This option allows you to download and update the PRL (preferred roaming list) automatically. 1. From home, tap Apps > Settings > System update > Update PRL. 2. Follow the instructions.  The phone will download and install the PRL update and you will see a confirmation when complete.
  • Page 66: Your Phone's Home Screen

    Your Phone’s Home Screen The following topics describe how to use and customize your phone’s Home screen, understand the status bar, and use the notification panel. Home Screen Basics The Home screen is the starting point for your phone’s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, widgets, and more.
  • Page 67 Item Description Application icons are shortcuts to favorite applications. You can add Application icons and remove these shortcuts as you wish. Tap to open the applications (apps) list. The apps list key is a primary Applications (Apps) list shortcut available from all Home screens. The notification area of the status bar (on the left) displays notifications Notification area for incoming messages, missed calls, application updates, and more.
  • Page 68: Extended Home Screens

    Extended Home Screens In addition to the main home screen, your phone features extended home screens to provide more space for adding icons, widgets, and more. Press the Home key to display the main home screen and then drag across the screen to move from the main screen to an extended screen. ●...
  • Page 69: Status Bar

    3. Tap to add the screen.  A new blank home screen will be added to the far right of your screens. Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left.
  • Page 70 Icon Notification New text or MMS message New Hangout message New Sprint Zone message Event Alarm Warning Update available Update downloading Update successful Keyboard active More notifications available (drag down to view) Main Status Icons Icon Status Bluetooth active GPS active Wi-Fi active Downloading Mute mode...
  • Page 71: Notification Panel

    Icon Status Network (full signal) Network (roaming) 3G Data Service 4G LTE data service Airplane mode Sync active Battery (charging) Battery (full charge) Notification Panel Drag the status bar down to open the notification panel. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more.
  • Page 72 Close the Notification Panel ■ Drag the notification panel up. (Slide your finger up from the bottom of the screen.) – or – Tap the Back key to close the notification panel. Notification Panel Layout The notification panel gives you access to notifications, settings, and the quick settings menu. Notification Panel Quick Settings The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings options.
  • Page 73 2. Tap Edit to display the quick settings panel options. 3. Drag buttons to arrange which options appear in the quick settings panel.  You will see two sets of buttons, Active Buttons on top and Available Buttons below. • You can have ten buttons active in the quick settings panel.
  • Page 74: S Finder

    S Finder Search your device for apps, contacts, messages, email, files, settings, and more. 1. Open the notification panel by sliding your finger down from the top of the screen.  The notification panel opens. 2. Tap S Finder. 3. Tap the Search field and enter search criteria. 4.
  • Page 75: Quick Connect

    Quick Connect Quickly connect wirelessly to nearby devices that support Quick connect, Wi-Fi Direct, Screen Mirroring, and devices that can share media via Wi-Fi. 1. Open the notification panel by sliding your finger down from the top of the screen. ...
  • Page 76: Customize The Home Screen

    3. Tap Turn on Quick connect to view available devices. 4. Tap a device and follow the prompts to connect. Tip: For more information about Quick connect, tap Quick connect help from the connections screen. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the Home screen.
  • Page 77 2. Tap Home screen, and then tap an option to select the wallpaper.  Home screen: Set the background wallpaper for your Home screen.  Lock screen: Set the wallpaper for your phone’s Lock screen.  Home and lock screens: Set a wallpaper for both your Home screen and your Lock screen. 3.
  • Page 78: Add Shortcuts To The Home Screen

    Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the Home screen. 1. From home, tap Apps  The Apps list opens. 2. Touch and hold an app icon.  The icon will disengage and you will see thumbnails of your Home screens. 3.
  • Page 79: Add Widgets To The Home Screen

    Add Widgets to the Home Screen You can add widgets to your phone’s Home screen. Widgets are self-contained apps that display on a Home screen. Unlike a shortcut, the Widget works like an application on a home screen. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
  • Page 80: Add Folders To The Home Screen

    Add Folders to the Home Screen You can group Home screen shortcuts into folders for convenient access. 1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of another shortcut and release it. 2.
  • Page 81: Phone App

    Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Wi-Fi Calling Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls and text messages over a Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception.
  • Page 82: Place And Answer Calls

    2. Tap Wi-Fi Calling and follow the online prompts to set up Wi-Fi Calling.  Wi-Fi Calling is set up. For more information, see Wi-Fi Calling Settings. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
  • Page 83: Call Using The Phone Dialer

    Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, tap Phone to display the phone screen.  The phone app opens. If necessary, tap to display the keypad. 2.
  • Page 84: Call Emergency Numbers

    3. Tap to call the number.  The phone dials the number. The call begins when the other party answers. 4. To end the call, tap  The call ends. Troubleshooting Problem: Call does not connect. Solution 1: Was the number dialed using the correct area code? Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.
  • Page 85: Answer Phone Calls

    To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, tap Phone  If necessary, tap to display the keypad. 3. Tap ...
  • Page 86 Answer an Incoming Call 1. When a call arrives, drag to the right to answer it.  The call begins. 2. To end the call, tap  The call ends. Mute the Ringing Sound ■ To mute the ringer without rejecting the call, press the Volume key down. Phone App...
  • Page 87 Reject an Incoming Call ■ When a call arrives, drag to the left to reject it.  The ringtone or vibration will stop and call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1.
  • Page 88: In-Call Screen Layout And Operations

    2. Tap one of the messages to send it to the caller.  The selected message will be delivered to the caller.  You can edit the reject messages through the Call settings menu. From home, tap Apps > Settings >...
  • Page 89: End Of Call Options

    ● Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).  Activate Speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume key.)  Deactivate Speaker to use the phone’s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.
  • Page 90: Place Calls From Contacts/Call Logs

    Place Calls from Contacts/Call Logs Make calls quickly using Contacts and Call Logs. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone 2. Tap Contacts to display the Contacts list. ...
  • Page 91 3. Tap a contact. 4. Tap Call next to the number you want to call.  The phone dials the number. The call begins when the other party answers. 5. To end the call, tap Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.
  • Page 92: Call From Call Logs

    Call from Call Logs The call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone 2. Tap Log to display the call logs list.  The call logs list appears. Phone App...
  • Page 93 3. Tap an entry to display the call details. 4. Tap to place a call.  The phone dials the number. The call begins when the other party answers.  For additional options, tap the name or number. 5. To end the call, tap Tip: You can also place a call directly from the Call logs list.
  • Page 94: Optional Services

    Optional Services The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more. Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access.
  • Page 95: Visual Voicemail

    2. Touch and hold to dial your voicemail number.  Your phone dials the voicemail access number. 3. Follow the system prompts to:  Create your password.  Record your name announcement.  Record your greeting. Important: Voicemail Password—It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access.
  • Page 96 1. From home, tap Apps > Voicemail – or – Tap Phone , and then tap to access your Visual Voicemail. 2. Swipe through the Welcome to Visual Voicemail introduction screens to view a brief explanation of the visual voicemail services. 3.
  • Page 97: Review Visual Voicemail

    Important: Voicemail Password—It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review.
  • Page 98: Listen To Multiple Voicemail Messages

    Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options. For an explanation of all your options, tap More options > Help > Visual Voicemail Menu > Visual Voicemail Settings. Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.
  • Page 99: Visual Voicemail Options

    Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. 1. From home, tap Apps > Voicemail 2. The following options are available when viewing new voicemail messages:  Subscribe: Subscribe to the premium Voice-to-Text transcription service. (This service requires an additional monthly charge.) ...
  • Page 100: Configure Visual Voicemail Settings

    4. Touch and hold a message to manage your messages. The following options are available:  All: Select all messages.  Delete: Delete the selected messages.  Archive: Save this message.  Mark as Read: Mark this voicemail as being read. ...
  • Page 101 2. Tap More options > Settings.  You will see the voicemail settings menu. 3. Select an option to change its settings:  Avatar: Configure you Avatar options.  Display: Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages.
  • Page 102 Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. 1. From home, tap Apps > Voicemail 2.
  • Page 103: Caller Id Blocking

    1. From home, tap Apps > Voicemail 2. Tap More options > Settings > Display > Display name. 3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4.
  • Page 104: Call Waiting

    2. Tap 3. Enter a phone number. 4. Tap  Your caller information will not appear on the recipient’s phone. To permanently block your number, call Sprint Customer Service. Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
  • Page 105: Conference Calling

    Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. From home, tap Phone to display the phone screen.
  • Page 106 3. When you are connected to the second party, tap Merge . Your conference call is now in session. 4. To end the three-way call, tap Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected.
  • Page 107: Call Forwarding

    Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number—even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1.
  • Page 108 To deactivate Call Forwarding: 1. From home, tap Phone  The phone app opens. If necessary, tap to display the keypad. 2. Tap 3. Tap  You will hear a tone to confirm the deactivation. Phone App...
  • Page 109: Call Settings

    Call Settings The Call settings menu lets you configure your voicemail options and a number of other settings for the phone application. Access Call Settings ■ From home, tap Apps > Settings > Applications > Phone – or – From home, tap Phone >...
  • Page 110 Call Settings Options Use the Call settings menu to adjust the following settings: Setting Description Swipe to call or send Place a call to a displayed contact by swiping right. Send a message to messages a displayed contact by swiping left. Call rejection Create or edit messages to reject incoming calls.
  • Page 111: Contacts

    Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is left uncharged.
  • Page 112 Google Account online. If you have multiple Google Accounts set up, you will need to pick a specific account.  Select Samsung account to sync your contacts automatically with your Samsung account.  Select Microsoft Exchange ActiveSync to sync your contacts automatically with your Microsoft Exchange account.
  • Page 113 4. Use the keyboard to enter as much information as you want.  Photo: Tap to assign a picture to the contact.  Name: Enter the contact’s name.  Phone number: Enter a phone number for the contact.  Email: Enter an email address. ...
  • Page 114: Save A Phone Number

    5. When you have finished adding information, tap Save.  The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1. From home, tap Phone to display the phone screen. ...
  • Page 115 2. Enter a phone number and tap Add to Contacts. 3. To add a new contact, tap Create contact. To add the number to an existing contact, tap Update existing.  For an existing contact, tap the contact name and select a number type for the new number. ...
  • Page 116: Check Contacts

    Check Contacts View a contact’s details by displaying a contact entry. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to view its details.  The contact’s detailed listing appears. Phone App...
  • Page 117: Contacts Screen Layout

    Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Item Description Add new contact Add a new contact. Tap to show the contact’s details. Contact Groups Show contact groups. Tap to show the contact’s details. Image More options Access additional options.
  • Page 118: Edit A Contact

    Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2.
  • Page 119: Delete A Contact

    5. Add or edit the information, and then tap Save.  Your changes are saved to the contact entry. Delete a Contact You can delete a contact from the contacts details page. 1. From home, tap Apps > Contacts  You will see the Contacts list. Phone App...
  • Page 120 2. Tap a contact to view its details.  The contact’s detailed listing appears. 3. Tap More > Delete > Delete.  The contact is deleted. Tip: You can also touch and hold the contact from the Contacts list and tap Delete > Delete. Phone App...
  • Page 121: Share A Contact

    Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, or text messaging. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to display it, and then tap More > Share name card. ...
  • Page 122: Profile Sharing

     Android Beam: Send the information using NFC and Android Beam.  Bluetooth to send the information via Bluetooth. See Bluetooth for information on pairing and sending via Bluetooth.  Contacts: Share files up to 1 GB using Contacts.  Drive to save the information to your Google Drive account.
  • Page 123 2. Tap your profile under My profile.  Your profile displays. 3. Tap Profile sharing, and then tap the ON/OFF switch to enable the feature. 4. Set Profiling sharing options:  Share with: Share your profile with the public, all contacts, your favorite contacts, or selected contacts.
  • Page 124: Import Contacts

    Import Contacts Import (load) contacts that have been backed up to device storage. Import Contacts from Device Storage 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap More > Settings > Import/Export contacts. ...
  • Page 125: Back Up Contacts

    4. Select a destination for the imported contacts. 5. Follow the instructions to complete the import.  The contacts are imported and stored in the selected account. Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up to your phone’s memory for re-import if needed.
  • Page 126 3. Tap Export. 4. Select an export location. 5. Follow the instructions to complete the export.  The contacts are exported. Phone App...
  • Page 127: Messaging And Internet

    Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
  • Page 128 3. Fill in one or more recipients. You can:  Enter phone numbers directly in the Enter recipients field. If you are sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your Contacts list are displayed. Tap a match to enter that number or address directly.
  • Page 129: Send A Multimedia Message (Mms)

    Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. From home, tap Apps >...
  • Page 130 5. Tap and select from the following file attachments:  Image: Attach a stored picture. See Gallery.  Take picture: Take a new picture and attach it. See Camera and Video.  Video: Attach a stored video. See Gallery.  Record video: Record a new video and attach it.
  • Page 131: Send An Enhanced Message

    (vCard), appointments (vCalendar), as well as large files (up to 1 GB) to other Galaxy S6 series phones. Note: Enhanced messages are only supported on Samsung Galaxy S6 and Samsung Galaxy S6 edge phones. Messaging and Internet...
  • Page 132 Enable Enhanced Messaging 1. From home, tap Apps > Messages 2. Tap More > Settings > Enhanced messaging. 3. Tap the ON/OFF switch to enable Enhance messaging. 4. Set options:  Image resize: Set the standard size of images sent with Enhanced messages. ...
  • Page 133 Note: The first time you turn on Enhanced messaging, you may be prompted to agree to the Enhanced features Terms and Conditions and Privacy Policy. Review the terms and tap Agree to continue. Send an Enhanced Message 1. From home, tap Apps >...
  • Page 134 3. Fill in one or more recipients. You can:  Enter phone numbers directly in the Enter recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your Contacts list are displayed. Tap a match to enter that number or address directly.
  • Page 135 5. Tap and select from the following file attachments:  Audio: Select Record audio to make a voice recording and attach it, or Audio to attach a stored music file or voice recording.  Calendar: Select the calendar event you want to attach. See Calendar. ...
  • Page 136: Save And Resume A Draft Message

    Save and Resume a Draft Message While composing a text or multimedia message, tap Back key to automatically save your message as a draft. Your message will display “Draft” on the main Messages screen. To resume composing the message: 1. From home, tap Apps >...
  • Page 137: Manage Message Conversations

    Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messages screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message ■...
  • Page 138: Reply To A Message

    3. Tap the attachment to open it. If the attachment is a vCard contact, it is imported to your phone’s Contacts list. For more  information, see Contacts.  If the attachment is a vCalendar file, you can choose the calendar where you want to save the event.
  • Page 139: Delete Message

    Delete Conversations 1. From home, tap Apps > Messages 2. On the Messages screen, touch and hold a conversation to delete. 3. Select any additional conversations you want to delete, and then tap Delete > Delete. Delete Message 1. While viewing a conversation, touch and hold a message 2.
  • Page 140: Create And Send Gmail

    Create and Send Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Gmail Cautions Gmail is handled as email from a PC.
  • Page 141 2. In the inbox, tap Compose  The Gmail composition window opens. 3. Enter the message recipient(s), subject, and message, and then tap Send  The Gmail message is sent. Messaging and Internet...
  • Page 142: Check Received Gmail Messages

    Gmail Composition Options ● Adding Cc/Bcc: In the To field, tap to display Cc and Bcc fields. ● Attaching Pictures or Videos: In the mail composition window, tap > Attach file. Locate and tap the picture or video you want to attach. ●...
  • Page 143: Open Gmail Messages

    Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox. 1. From home, tap Apps > Google > Gmail  The Gmail inbox opens. 2. Tap the message thread you want to view. ...
  • Page 144: Manage Gmail Messages

    Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your reply message, and tap Send  To reply to all, tap More options > Reply all. ● Forwarding Gmail Messages: With the Gmail message open, tap More options >...
  • Page 145: Archive Gmail Threads

    3. Tap a label for the thread.  The thread is added to the selected label. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again. 1.
  • Page 146: Mute Gmail Threads

    2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap Archive  The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox.
  • Page 147: Delete Gmail Threads

    2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap More options > Mute.  The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread (or touch the thread's icon/picture), you can simply delete it from the inbox.
  • Page 148: Search Gmail Messages

    2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap Delete  The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1.
  • Page 149 2. Tap Search 3. Enter your search text and tap Search  The search results appear. Tap a message or thread from the list to display it. Messaging and Internet...
  • Page 150: Report Spam Or Phishing Gmail

    Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone’s Gmail inbox. 1. From home, tap Apps > Google > Gmail  The inbox opens. 2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap More options >...
  • Page 151: Add Another Google (Gmail) Account

    Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts > Add account. 2.
  • Page 152: Switching Between Gmail Accounts

    3. Enter your Gmail username and password, and then tap Next. 4. Follow the prompts to review and agree to the Terms of Service and Privacy Policy, and then tap Accept. 5. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Next.
  • Page 153 2. Tap Menu 3. Tap the icon for the account you want to view from the list at the top of the menu.  The selected account inbox is displayed. Messaging and Internet...
  • Page 154: Email

    Email Use the Email application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time.
  • Page 155: Add An Email Account

    Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1.
  • Page 156 Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts 2. Tap Add account > Email. Messaging and Internet...
  • Page 157 3. Enter the Email address and Password for the email account, and then tap Next.  Tapping Next prompts your phone to attempt a “regular” email setup and test the incoming and outgoing servers.  If you have custom settings you need to configure, tap Manual setup and enter your settings. These may include mail type, user name, password, server, security type, etc.
  • Page 158 5. Enter an account name and a display name and tap Done to complete setup.  The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details.
  • Page 159: Add An Exchange Activesync Account

    Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features. Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s Exchange Server administrator for required account settings information.
  • Page 160 3. Enter the required information.  Email address: Enter your email address.  Domain\username: Enter your network domain and username, separated by “\”.  Password: Enter your network access password (case-sensitive).  Show password: Display the password as you enter it. ...
  • Page 161: Compose And Send Email

    Compose and Send Email Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps > Email ...
  • Page 162 2. Tap Compose  The email composition window opens. 3. Enter the message recipient(s), subject, and message. 4. Tap Send.  The email message is sent. Messaging and Internet...
  • Page 163: Open New Email Messages

    Open New Email Messages When new email arrives, you will see in the Status bar. 1. Drag the Status bar down to display the notification panel. 2. Tap the new message from the notification panel.  The new email message opens. ...
  • Page 164: Open Email Messages

    Open Email Messages You can also open and read email messages directly from the email inbox. Reading and replying to email on your phone is as simple as on your computer. 1. From home, tap Apps > Email  The email inbox opens. 2.
  • Page 165: Delete An Email Account

    Options When Reviewing Email Messages ● Resetting Mail as Unread: Touch and hold a read message, and then tap More > Mark as unread. ● Deleting Email: From the Inbox, touch and hold a message, select any additional messages, and then tap Delete >...
  • Page 166 2. Tap More > Settings. 3. Tap the account name, and then tap Remove > Remove.  The account is deleted from your phone Messaging and Internet...
  • Page 167: Manage Your Email Inbox

    Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, tap Apps > Email  The email inbox opens. 2. Tap the email account at the top of the screen to select a different inbox, or tap Combined view to see all your email inboxes at once.
  • Page 168: Exchange Activesync Email Features

    To add priority senders: 1. On the email account inbox, tap Priority senders. 2. Tap Tap to add priority senders. 3. Select a recommended contact, or tap the Contacts tab to select additional contacts. 4. Tap Done. To view only emails from priority senders: ■...
  • Page 169 2. Tap More > Settings. 3. Tap the Exchange ActiveSync account name to view its options.  The following options are available: • Sync account: Keep the account synchronized on your phone. • Account name: Change the account name. • Always Cc/Bcc myself: Send a copy of each email you send to yourself.
  • Page 170 • Auto download attachments: Automatically download attachments when connected to a Wi-Fi network. • Sync schedule: Configure a schedule for syncing your email account. • Period to sync Email: Configure how far back in time you want to sync your email account.
  • Page 171: Data Services General Information (4G Lte And 3G Networks)

    Data Services General Information (4G LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone. Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly.
  • Page 172: Your User Name

    2. Select an option. (Automatic is the recommended setting.)  The phone will scan for the best available Sprint network and will automatically connect to it. When your phone is connected to the Sprint 4G LTE network, the Sprint LTE icon appears in the status bar.
  • Page 173 Find Your User Name You can find your user name through your phone's device menu. 1. From home, tap Apps > Settings > About device 2. Tap Status.  You will see your user name under the “Username” heading. Messaging and Internet...
  • Page 174 Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 1. From home, tap Apps > Settings >...
  • Page 175: Data Connection Status And Indicators

    Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The number of bars indicates the strength of the signal. More bars mean a better signal.
  • Page 176: Use The Browser

    Use the Browser Launching the browser is as easy as tapping an icon. ■ From home, tap Apps > Internet  The browser opens.  The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone number to access the Sprint Mobile home page.
  • Page 177: Add A Bookmark

    Add a Bookmark Bookmark favorite sites using the browser menu options. 1. From home, tap Apps > Internet  The browser opens. 2. Navigate to the Web page you want to bookmark, and tap Bookmarks > Add.  The add bookmark window opens. 3.
  • Page 178: View Browser History

    Bookmark Options ● Editing Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, tap More > Edit bookmark, edit the bookmark, and then tap Save. ● Deleting Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, and then tap Delete.
  • Page 179 2. Tap Bookmarks  The bookmark window opens. 3. Tap the History tab, and then tap an entry.  The Web page opens. Messaging and Internet...
  • Page 180: Open New Browser Tab

    Open New Browser Tab Use tabs to switch between websites quickly and easily. 1. From home, tap Apps > Internet  The browser opens. 2. Tap Tabs  The window opens.  If you don’t see Tabs , drag the Web page down to display the address bar on top and the options bar on the bottom.
  • Page 181: Browser Settings

    3. Tap New tab. A new window appears.  To switch windows, tap Tabs , and then touch a thumbnail. Browser Settings Configure settings for messaging. See Internet Settings. Chrome Browser In addition to the default “Internet” Web browser, your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone.
  • Page 182 2. Tap the address bar at the top and enter search words (for a Google search) or a Web address (URL).  The search results appear or a Web page opens. Chrome Support ■ To find on-phone help with Chrome, from Chrome, tap More options >...
  • Page 183: Camera And Video

    Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 16 megapixel rear camera and a 5 megapixel front camera that let you capture sharp pictures and videos.
  • Page 184: Take Pictures And Record Videos

    2. Tap Settings > Help, and tap a topic to learn more. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. Capturing Pictures/Videos ● File Format for Pictures: File format for pictures is JPEG (.jpg). ●...
  • Page 185: Take A Picture

    Take a Picture You can take high-resolution pictures using your phone’s camera. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Aim the camera at your subject and then tap  The shutter clicks and the picture is captured and saved to your phone. Tip: You can launch the camera from the lock screen.
  • Page 186: Viewfinder Screen

    Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. ● Shortcuts menu: Gives quick access to frequently-used camera settings:  Effect: Add a special graphical effect.  HDR (Rich tone): Save the picture in HDR (rich tone) only. ...
  • Page 187: Record Videos

    Record Videos Record high-quality videos using your phone’s video camera. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Aim the camera at your subject and then tap Record  Video recording begins. 3. Tap to pause recording. Tap to stop recording.
  • Page 188: Shooting Modes

    Shooting Modes Your phone’s camera offers many shooting modes, to make your pictures or videos special. 1. From home, tap Apps > Camera 2. The camera viewfinder appears. 3. On the Camera screen, tap to choose a shooting mode. Scroll available modes, and then tap a mode to select it.
  • Page 189: View Pictures And Videos Using Gallery

     Fast motion: Record videos at a low frame rate for viewing in fast motion.  Interval shot: Take a new picture every few seconds using the front camera.  Panorama: Take multiple pictures to merge into one expansive picture. You can create a horizontal or vertical panorama picture.
  • Page 190 1. From home, tap Apps > Gallery  The Gallery opens. 2. Tap Time to open a drop-down list and select other views, such as Albums.  The list of albums opens. 3. Tap an album to view its contents. ...
  • Page 191  Favorite: Tag a picture as a favorite.  Share: Choose a method for sharing the picture.  Edit: Modify your picture.  Delete: Erase the current picture.  Camera: Tap to open the camera app.  More: Choose other options, including: •...
  • Page 192  Tap Play to play the video.  Favorite: Tag a video as a favorite.  Share: Choose a method for sharing the video.  Editor: Edit the video.  Delete: Erase the current video.  More: Choose other options, including: •...
  • Page 193: Edit Pictures

    Note: When viewing pictures, you can tap a picture or video to open a selection menu and choose what to do with the picture or video. Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can tap a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more.
  • Page 194 3. Tap Edit > Rotate.  The picture is rotated and saved to the phone. Crop a Picture 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the picture you want to crop. Camera and Video...
  • Page 195 3. Tap Edit > Crop.  A crop box appears on the picture. 4. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear, drag your finger inward to or outward to resize the crop box. ...
  • Page 196: Photo Editor

    Photo Editor Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual effects, and enhancing portraits. 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the picture you want to edit. 3. Tap Edit >...
  • Page 197 4. Adjust your picture with these tools:  Adjustment: Straighten and freely rotate your picture.  Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture.  Effect: Add color effects to your picture.  Portrait: Enhance facial features of portraits. ...
  • Page 198  The Gallery app opens. 2. Tap a picture you want to add to a collage. 3. Tap Edit > Collage. 4. Tap or Add to select additional pictures for the collage.  Tap pictures to select them.  Tap Done when you are finished selecting. ...
  • Page 199: Share Pictures And Videos

     Aspect ratio: Adjust the aspect ratio of the collage.  Layout: Change the layout of the collage.  Border: Add a border to the collage.  Background: Change the background of the collage. 6. To adjust an individual picture within the collage, tap a picture and use the pop-up menu options: ...
  • Page 200 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the pictures or videos you want to share.  To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include.
  • Page 201: Send A Picture Or Video By Multimedia Message

    For more information about using email and Gmail, see Compose and Send Email Create and Send a Gmail Message. Send a Picture or Video by Multimedia Message Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app. Although you can send several pictures or videos in a multimedia message, it may be better to just send one at a time, especially if the files are large in size.
  • Page 202: Send Pictures Or Videos Using Bluetooth

    3. Tap Share, and then on the sharing menu, tap Messages.  Follow the prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS). Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth.
  • Page 203 2. Tap the pictures or videos you want to share.  To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include. 3. Tap Share, and then on the sharing menu, tap Bluetooth. ...
  • Page 204: Share Pictures Or Videos Via Additional Apps Or Social Media

    Share Pictures or Videos via Additional Apps or Social Media From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such as Facebook, Google+, Hangouts, Instagram, and more. Available apps will vary depending on what you have installed on your phone.
  • Page 205: Share Videos On Youtube

    4. Tap the screen, tap Share, and then tap the app you want to use. 5. Follow the prompts to complete the share. Share Videos on YouTube You can share your videos by uploading them to YouTube. Before you do this, you must create a YouTube account and sign in to that account on your phone.
  • Page 206 2. Tap the videos you want to share.  To select multiple videos, touch and hold an image to turn on multiple select. Tap all the videos you want to include. 3. Tap Share, and then tap YouTube on the sharing menu. 4.
  • Page 207: Camera Options And Settings

    Camera Options and Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu. Switch Cameras Your phone lets you switch between the front and rear cameras. 1. From home, tap Apps >...
  • Page 208 2. Tap Settings  The camera settings menu opens. 3. Select your desired settings (listed in alphabetical order): Note: Not all settings will be available at all times, depending on which camera is in use (front or rear).  Gesture control: Hold your hand out with your palm facing the camera to have your picture take after two seconds (front camera only).
  • Page 209  Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution videos take up more memory.  Video stabilization: Activate anti-shake. Anti-shake helps to keep the focus steady when the camera is moving.  Voice control: Set the camera to take photos with voice commands. ...
  • Page 210: Useful Apps And Features

    Useful Apps and Features The following topics detail many of your phone’s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. Sprint Zone Stay connected to all the latest news and information from Sprint. Included here are news, feedback, featured applications and tips/tricks for your device.
  • Page 211: Calculator

    Watch TV 1. From home, tap Apps > Sprint TV & Movies 2. Follow the prompts to browse categories and find programs.  Depending on your settings, your phone may prompt you to accept a data connection.  Browse horizontally through the category options in the center of the screen to see what's available.
  • Page 212 2. Tap the keys for calculations.  Calculation results appear. 3. To use the scientific calculator, make sure Screen rotation is turned on (notification panel > Screen rotation) and rotate the screen to the landscape orientation.  Keys for the scientific calculator appear. Useful Apps and Features...
  • Page 213: Calendar

    Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar.
  • Page 214 2. Tap New  The add event window opens. Enter an event title, start date/time, end date/time, etc., and then tap Save.  The event is added to your calendar. Useful Apps and Features...
  • Page 215 For more information about creating and managing multiple Google Calendars, visit calendar.google.com.  Select Samsung Calendar to create an event that will sync with your Samsung account.  Select your Outlook or Exchange account to create an event that will sync with these account types.
  • Page 216: View Calendar Events

    View Calendar Events You can display the Calendar in year, month, week, day, or task view. To change the Calendar view, tap the drop-down menu at the upper-left corner and tap an option. 1. From home, tap Apps > Calendar ...
  • Page 217: Share Calendar Events

    Share Calendar Events Once you've created a Calendar event, you can share it with others via a variety of methods. 1. From home, tap Apps > Calendar 2. Tap a date and then tap an event to see its details. Useful Apps and Features...
  • Page 218 3. From the event details screen, tap Share. 4. Choose a Share as option (Event file (VCS) or Text). 5. Select a sharing method and follow the prompts to send the Event information. Useful Apps and Features...
  • Page 219: Sync Calendars

    Sync Calendars You can select which calendars you’d like to sync on your phone, along with what types of information you want to sync. 1. From home, tap Apps > Calendar  The Calendar app opens. 2. Tap More > Manage calendars. Useful Apps and Features...
  • Page 220: Synchronize An Exchange Activesync Calendar

    3. Select sync options by tapping the ON/OFF switch next to each item.  The sync settings have been updated. Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone.
  • Page 221: Setting Date And Time

    Setting Date and Time Your phone automatically receives the current date and time from the wireless network. You can set the date by hand by overriding the default setting. 1. From home, tap Apps > Settings 2. Tap Date and time. Useful Apps and Features...
  • Page 222: Set Alarms

    3. Set available date and time options.  To set the date and time, tap the ON/OFF switch to turn Automatic data and time off.  To select a time zone, tap the ON/OFF switch to turn Automatic time zone off. ...
  • Page 223 2. Set the alarm options, including time, days, and repeat pattern. For more options, tap Options. 3. When finished, tap Save.  You will see the alarm icon in the status bar. Phone at Alarm Time ● At the set alarm time, the phone sounds the alarm and/or vibrates. ●...
  • Page 224: World Clock

    World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From home, tap Apps > Clock > World Clock. 2. Tap a city, and then tap Add city to add it to your list. 3.
  • Page 225: Timer

    3. Tap Start to begin the timer. Galaxy Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download Galaxy Apps. ■ From home, tap Apps > Galaxy Apps...
  • Page 226: Gallery

    Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera or downloaded. You can do basic editing such as rotating and cropping. You can also set a picture as your contact picture or wallpaper and share pictures with your friends.
  • Page 227: Google Hangouts

    • Share: Share albums, pictures, or videos. • Search: Search for a picture or video. For more information about using Gallery, see View Pictures and Videos Using Gallery, Edit Pictures, and Share Pictures and Videos. Google Hangouts Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, as well as for video calling.
  • Page 228 2. Tap Add , and then tap New conversation. 3. Type a name, email, number, or circle, or select a contact from the list. 4. Type a message or tap to start a video chat.  A chat window or a video chat window opens. ...
  • Page 229: Google Maps

    Hangouts Operations ● Ending a Video Chat: In the video chat window, tap ● Disabling Chat History: If you don’t want to keep chat history, in the chat window, tap More options > Turn history off. ● Delete Chat History: To delete all your chat history, in the chat window, tap More options >...
  • Page 230 2. Tap in the search box to start a search. 3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.  A map of the specified location opens. Useful Apps and Features...
  • Page 231: Google Play Books

    Google Maps Operations ● Viewing Current Location: From the Maps app, tap ● Obtain Useful Area Information for Current Location: Tap the Search field, enter the information you are looking for, and then tap a result to view it. ● View Traffic Information, Aerial Photos, Etc.: Tap Menu and then tap Traffic, Satellite, Google Earth, etc.
  • Page 232: Google Play Music

    Google Play Music The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download. Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and Computer.
  • Page 233 Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. Feature Description Elapsed time Amount of time the song has been playing. Forward Play the next song. Music image/album name Display music images and album names (if available). Music list View current playlist or queue Music title/artist...
  • Page 234 Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, tap Apps > Google > Play Music  The Play Music app opens to the Listen Now screen. 2. Tap Menu to view your library, playlists, or access Google Play Music online. 3.
  • Page 235: Google Play Newsstand

    Google Play Newsstand With Google Play Newsstand, discover more of the news and magazines you care about all in one app on your phone. Enjoy breaking news and in-depth articles featuring audio and video. From sports, business, cooking, entertainment, fashion and more it’s all in one place. ■...
  • Page 236  If a description for Google Now appears, tap What can Google Now do? and read the information. If you want to use Google Now, tap Get started, and then tap Yes, I’m in on the last page. 2. Type your search keywords and tap Search ...
  • Page 237: Use Google Voice Search

    Use Google Voice Search Use your voice to search instead of typing, with Google Voice Search. 1. From home, tap Apps > Google > Voice Search  The Voice Search window opens. 2. Speak your search terms.  Search results appear. Lookout Security Lookout Security provides mobile device-specific security features that are coupled with a minimal performance hit.
  • Page 238: Memo

    Memo Use your phone’s memo app to save text, memos, lists, and more. 1. From home, tap Apps > Samsung > Memo  The memo list appears. 2. Tap and enter your memo title and text. 3. Tap Save.  The memo is saved.
  • Page 239: Music

    Music The Music app plays music files. Use Music to browse your music library, play songs, and create playlists. You can also set songs as ringtones for incoming calls, or as alarm tones. Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and a Computer.
  • Page 240 2. Scroll through the list and tap a song to begin. While playing music, use these controls:  to pause playback. To start playback again, tap  to move to the previous song. Tap to move to the next song. ...
  • Page 241: Use Playlists

    Use Playlists Create playlists to group songs, so you can listen to them together. 1. From home, tap Apps > Music. 2. Tap the drop-down list in the upper left corner, tap Playlists, and then use these options:  Tap an existing playlist to play its songs. ...
  • Page 242: My Files

    My Files allows you to manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. This application allows you to launch a file if the associated application is already on your phone. 1. From home, tap Apps > Samsung > My Files 2. Folders display, including: ...
  • Page 243: Onedrive

    Read and agree to the terms and conditions, and then tap Next.  Sign in to your Samsung account if you have not already done so. You must sign in to a Samsung account to set and save goals, and use other advanced S Health features.
  • Page 244 Pedometer: Count the number of steps you take. Tap Start to start counting. You can pause counting and then tap Start to begin again. If you signed in to your Samsung account, you can set goals, track your progress, and share your results.
  • Page 245: S Voice

    You should also check with your doctor if you have symptoms suggestive of heart, lung, or other serious disease, such as: ● Pain or discomfort in your chest, neck, jaw, or arms during physical activity; ● Dizziness or loss of consciousness; ●...
  • Page 246: Video

    Note: You may have set up the S Voice wake-up command during the phone's setup screens. Video Play videos stored on your phone, or from your other devices (you must sign in to your Samsung account to play videos synced from your other devices).
  • Page 247: Voice Recorder

    Recording time will vary based on the available memory within the phone. Make a Voice Recording From home, tap Apps > Samsung > Voice Recorder Tap the drop-down list in the upper left corner to choose the appropriate recording mode: ...
  • Page 248 Play Back a Voice Recording 1. From home, Apps > Samsung > Voice Recorder 2. Tap Recordings 3. Tap a recording to play it back. 4. During playback, you have the following tools available:  Repeat: Tap to repeat the recording once it reaches the end.
  • Page 249: Youtube

    Modify a Voice Recording 1. From home, tap Apps > Samsung > Voice Recorder 2. Tap Recordings , and then touch and hold on a recording to select it. 3. Tap More to display options:  Share: Share the voice recording.
  • Page 250: 1Weather

     The video plays on your phone screen.  Tap the screen to pause or resume play while watching. Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone.
  • Page 251: Instagram

    – or – From home, tap Apps > Settings > Accounts > Add accounts > Facebook. 2. If you have a Facebook account, enter your user id and password, and then tap Log in. – or – To create a new Facebook account, tap Sign Up for Facebook, tap Continue, and then follow the prompts.
  • Page 252: Messaging Plus

    Messaging Plus Messaging Plus provides high quality video calling, group chat, and media sharing along with easy registration, a full emoji keyboard, and other convenient features. ■ From home, tap Apps > Messaging Note: You can assign Messaging Plus as your phone’s default messaging app, or as a standalone IM app.
  • Page 253: Samsung

    Samsung Milk Music Samsung Milk Music is a streaming radio service that offers a simple way to find the music that is right for you. With a library of over 13 million songs and 200+ stations, the interactive dial makes it easy to skim through stations, to find the perfect soundtrack for the moment.
  • Page 254: Scout

    From registering your cards to making a purchase, using Samsung Pay is easy. When it’s time to pay, just launch the app, hold your Samsung device near the credit card terminal and authorize it with the touch of your finger. It’s simple, secure and fast, so you can get on with your day.
  • Page 255: Connectivity

    Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Transfer Files Between Your Phone and a Computer You can use the supplied USB connector to connect your phone directly to your computer and transfer music, pictures, and other content files.
  • Page 256  Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charging head to access it. 2. Drag the status bar down to display the notification panel. 3.
  • Page 257: Wi-Fi

    Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes.
  • Page 258 2. Tap Wi-Fi  The Wi-Fi settings menu appears. 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap the ON/OFF switch again. Connectivity...
  • Page 259 4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap Connect.  Your phone is connected to the Wi-Fi network. You will see in the status bar.  The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.).
  • Page 260: Wi-Fi Settings

    Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options. 1. From home, tap Apps > Settings 2. Tap Wi-Fi  The Wi-Fi settings menu appears. Connectivity...
  • Page 261 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap the ON/OFF switch again. 4. Tap More > Advanced.  The advanced Wi-Fi settings menu appears. 5.
  • Page 262: Disconnect Wi-Fi

    Disconnect Wi-Fi You may want to remove a connected Wi-Fi network. 1. From home, tap Apps > Settings 2. Tap Wi-Fi  The Wi-Fi settings menu appears. Connectivity...
  • Page 263: Wi-Fi Direct

    3. Press and hold the name of the connected access point, and then tap Forget network.  Wi-Fi is disconnected and the network settings are removed.  After “forgetting” an access point, you need to enter the correct password (and other network settings, if required) to reconnect.
  • Page 264 2. Tap Wi-Fi  The Wi-Fi settings menu appears. 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. Connectivity...
  • Page 265 4. Tap Wi-Fi Direct.  The Wi-Fi Direct settings menu appears.  Wi-Fi Direct and Wi-Fi are unavailable at the same time. 5. If a device is found, tap the device entry to connect.  If connected via Wi-Fi, you will see a confirmation. Follow the prompts. 6.
  • Page 266: Bluetooth

    Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet.
  • Page 267 To enable Bluetooth: 1. From home, tap Apps > Settings 2. Tap Bluetooth  The Bluetooth settings open. Connectivity...
  • Page 268: Pair Bluetooth Devices

    3. Tap the ON/OFF switch to turn Bluetooth on.  Bluetooth is enabled.  To disable Bluetooth, tap the ON/OFF switch again. Tip: You can also turn Bluetooth on or off with the Quick settings button in the notification panel. Drag the status bar down to display the notification panel and then tap Bluetooth to turn Bluetooth on or off.
  • Page 269 To pair Bluetooth devices: 1. From home, tap Apps > Settings 2. Tap Bluetooth  The Bluetooth settings open.  Nearby devices that are visible or discoverable appear in the “Available devices” list.  If a target device is not detected, tap Scan to search again. Connectivity...
  • Page 270 3. Tap a device from the “Available devices” list, and follow the prompts to pair with the device. Methods to accept a Bluetooth connection differ depending on the device used.  The Bluetooth device is paired to your phone. Unpairing from a Paired Device 1.
  • Page 271: Connect To A Paired Bluetooth Device

    Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free devices. 1.
  • Page 272: Share Information Using Bluetooth

    The pairing and connection status is displayed below the device’s name in the Bluetooth devices section. When the device is connected to your phone, the Bluetooth connected icon is displayed in the status bar. Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls.
  • Page 273 2. Tap a contact to send. 3. Tap More > Share name card > Bluetooth. Connectivity...
  • Page 274: Receiving Data Via Bluetooth

    4. Tap a paired device to receive the data.  The contact information is sent.  If you see a message to confirm, follow the prompts. Receiving Data via Bluetooth Note: Your phone must be paired with another Bluetooth-enabled device in order to send information. 1.
  • Page 275 • For a vCalendar file, select the calendar where you want to save the event, and then tap Import. The vCalendar is added to your Calendar events. (For more information on using the Calendar, see Calendar.) • For a vCard contact file, received contacts are stored in the Contacts list. Connectivity...
  • Page 276: Sprint Worldwide Wireless Service

    Sprint Worldwide Wireless Service With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Get Information for Sprint Worldwide Service View contact information for Sprint Worldwide.
  • Page 277: Set Network Mode Options

    1. Insert the removal tool into the hole on the SIM tray, and push until the tray pops out. 2. Place the SIM card on the tray, and slide the tray back into the slot. Caution: Make sure that the card’s gold contacts face down into the device and that the card is positioned as shown.
  • Page 278: Make And Receive Worldwide Calls

    Make and Receive Worldwide Calls When travelling on international networks, you can place and answer calls as you would on the Sprint network (see Place and Answer Calls), although some additional instructions may be required to place a call. Some features and services are not available in all countries. For more information on services that are available while roaming, visit sprint.com/sww.
  • Page 279: Set Up Your Voicemail Access Number For International Use

    ● If you hear the message “Please enter the number of the subscriber you wish to call,” enter your 10-digit wireless phone number. Set Up Your Voicemail Access Number for International Use To simplify accessing your Sprint Voicemail while travelling, you can set up your voicemail access number as a Contacts entry.
  • Page 280: International Data Roaming

    International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when travelling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/sww to determine the services available where you are travelling.
  • Page 281 Status Messages Message Description The phone that you called is either busy, out-of-range, or turned off. User Not Available Please try again later. The phone that you called is either busy, out-of-range, or turned off. User Not Authorized Please try again later. Please Try Later This service is temporarily not available.
  • Page 282: Contact Sprint For Assistance With International Service

    Status Messages Message Description Your SIM Card is not being detected. Please check to ensure that Insert SIM you have inserted the SIM Card. Check SIM Card Please check your SIM card to make sure it is properly inserted. Contact Sprint for Assistance with International Service If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day.
  • Page 283 From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide Customer Support in the following countries: Country From Landline Phone...
  • Page 284: Settings

    Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Basic Settings to access your phone’s settings menu. From the Home screen, tap App > Settings The table below outlines the top-level settings categories. Category Description Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage.
  • Page 285 Set accessibility options such as screen magnification, hearing aid Accessibility compatibility, etc. Accounts Set up accounts such as Samsung, Google, and more. Set up backup options for your phone, as well as resetting the phone to its Backup and reset factory defaults.
  • Page 286 Access Settings ■ From home, tap Apps > Settings – or – Slide the status bar down to open the notification panel, and then tap Settings  The settings menu opens. Configure Settings At the top of the main settings menu is a section of Quick settings. You can include up to nine primary settings options in the Quick settings menu.
  • Page 287 To customize Quick settings: From home, tap Apps > Settings 2. Tap Edit. 3. Check or uncheck options to include in Quick settings. The counter at the top right corner indicates how many items have been selected out of the maximum of 9. 4.
  • Page 288: Wi-Fi Calling Settings

    Wi-Fi Calling Settings Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls and text messages over a Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception. 1.
  • Page 289  If Wi-Fi calling is enabled and you are not in range of a saved Wi-Fi network, you'll see the Wi-Fi Calling disconnected icon in the status bar. Disable Wi-Fi Calling From home, tap Apps > Settings 2. Tap Wi-Fi Calling and then tap the ON/OFF switch to turn Wi-Fi Calling off.
  • Page 290: Wi-Fi Settings Menu

    Wi-Fi Settings Menu The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options. For more information about using Wi-Fi, see Wi-Fi. 1. From home, tap Apps >...
  • Page 291 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap the ON/OFF switch again. 4. Tap a Wi-Fi network, enter the password, and tap Connect. ...
  • Page 292 Connect to a Wi-Fi Network via WPS Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless network connection between your phone and a router. To connect using a WPS button: 1. From Wi-Fi settings, tap More > WPS push button. 2.
  • Page 293: Bluetooth Settings

    Bluetooth Settings Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth usage, see Bluetooth. 1. From home, tap Apps > Settings 2. Tap Bluetooth  The Bluetooth settings open. Settings...
  • Page 294 Bluetooth Settings Operations ● Enable Bluetooth: In Bluetooth settings, tap the ON/OFF switch to enable.  When enabled, confirmation appears for your phone to be discoverable by other devices. Follow the instructions. ● Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From Bluetooth settings, tap the device name in “Available devices”...
  • Page 295: Hotspot Settings

    Hotspot Settings Use the Hotspot feature to share your phone’s data connection with other devices via Wi-Fi. Note: Using the Hotspot feature consumes battery power and uses data services Turn Hotspot On or Off To conserve battery life, turn Hotspot on when you need it and turn it off when you are finished. You can control Hotspot from Settings.
  • Page 296: Configure Hotspot

    3. Tap the ON/OFF switch to turn Hotspot on or off. Note: Turning on Hotspot will turn off Wi-Fi. Configure Hotspot Set up Hotspot to your preferences. 1. From home, tap Apps > Settings 2. Tap Hotspot Settings...
  • Page 297 3. Tap More to set these options:  Configure Hotspot: • Network name: View and change the name of your mobile hotspot. • Hide my device: When enabled, your mobile hotspot is not visible to other Wi-Fi devices during a scan. Other devices can still connect to your mobile hotspot, but will have to set up the connection manually with your Network SSID and Password.
  • Page 298: Allowed Devices

    Allowed Devices Control whether devices can connect to your Mobile Hotspot with the Allowed devices list. After you add devices to the list, they can scan for your phone and connect using your phone’s Hotspot name and password. Note: Using the Hotspot feature consumes battery power and uses data services. 1.
  • Page 299: Airplane Mode

    Airplane Mode When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot use make calls, send or receive messages, or access the Internet. It also turns off other connectivity features, such as Wi-Fi and Bluetooth. While in airplane mode, you can use other features of your phone, such as playing music, watching videos, or other applications.
  • Page 300: Data Usage Settings

    3. Tap the ON/OFF switch to enable Airplane mode. Note: You can also enable or disable Airplane Mode through the notification panel quick settings (drag down the status bar and tap Airplane mode), or though the Power/Lock key (press and hold the Power/Lock key and then tap Airplane mode).
  • Page 301 2. Tap Data usage  The data usage window opens. Data Usage Settings Operations ● Enable Mobile Data: Tap the ON/OFF switch next to Mobile data. ● Enable Restrictions on Mobile Data Usage: Tap the ON/OFF switch next to Limit mobile data usage, and then drag the horizontal limit slider up or down to set the data usage limit.
  • Page 302: Mobile Networks Settings

     This setting is available when Limit mobile data usage is on. ● View Both Mobile Data and Wi-Fi Usage: Tap More > Show Wi-Fi usage.  When Show Wi-Fi usage is enabled, you will see a Wi-Fi tab at the top of the Data usage window.
  • Page 303 2. Tap Mobile networks 3. Configure options:  Network mode: Choose a preferred network mode. Available options depend on your phone’s features, but may include: CDMA, LTE/CDMA, GSM/UMTS, and Automatic (the recommended setting).  Data roaming: When you are outside your home network area, your phone can still connect to other networks that your provider supports via roaming.
  • Page 304: Nfc And Payment

    • Clear EULA acceptance data: Clear all saved captive portal EULA acceptance data saved on the device.  Access Point Names: View, configure, and add access point names (APNs) for your phone’s data connection.  Network operators: View mobile network operator information. NFC and Payment NFC and payment uses the Near-Field Communication (NFC) feature of your phone.
  • Page 305 2. Tap NFC and payment 3. Tap settings to configure them.  Your settings are saved and implemented. Enable NFC and Android Beam 1. From home, tap Apps > Settings > NFC and payment Settings...
  • Page 306 2. Tap NFC. 3. Tap the ON/OFF switch to enable NFC. Settings...
  • Page 307 4. Tap Android Beam. 5. Tap the ON/OFF switch to enable Android Beam.  NFC and Android Beam are enabled. Settings...
  • Page 308 Tap and Pay With your phone and a payment app, you can use your phone to pay for items by tapping it to an item at the point-of-purchase. You must have a payment app set up on your phone to use it with Tap and Pay. Note: Tap and Pay payment apps may be downloaded from Google Play store.
  • Page 309: More Connection Settings

    More Connection Settings The More connection settings menu provides access to additional network options, such as default messaging app, VPN, mobile networks, and printers (if available). More Connection Settings Options Setting Description Share your device’s mobile data connection via USB or Bluetooth. Tethering Printing Set up printers to print from your phone.
  • Page 310 2. Tap More connection settings 3. Set items.  Your settings are saved and implemented. Settings...
  • Page 311: Tethering Settings

    Tethering Settings Use Tethering to share your device’s Internet connection with a computer that connects to your device via USB cable or by Bluetooth. Note: Using the tethering feature consumes battery power and uses data services. 1. From home, tap Apps >...
  • Page 312: Printing

    Printing You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network. Add a Printer Before you can print to a printer, you must add and set it up on your phone. You’ll need to know the IP address of the printer;...
  • Page 313: Mirrorlink

    3. From the Printing settings screen, tap Download plug-in. 4. Follow the prompts to download and install a print driver from the Google Play store. 5. Choose a print service from the list, and then tap the ON/OFF switch to turn the service on or off. The service must be on to add a printer.
  • Page 314 2. From home, tap Apps > Settings > More connection settings > MirrorLink. 3. Tap Connect to vehicle via USB. Settings...
  • Page 315: Virtual Private Networks (Vpn)

    Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network. Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work, you may be required to enter your login credentials or install security certificates before you can connect to your company’s local network.
  • Page 316 2. Tap Screen lock type > Password. Note: For credential storage, you can also use Pattern, PIN, or Fingerprints screen lock types. See Screen Lock. 3. Enter a new password (at least eight characters without any spaces) for the credential storage, scroll down and confirm the password, and then tap OK.
  • Page 317 5. On the Lock screen and security window, tap Other security settings. 6. Tap Trust agents, and then tap your preferred system and user credentials.  Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this.
  • Page 318 Add a VPN Connection Use the More networks settings menu to add a VPN connection to your phone. 1. From home, tap Apps > Settings 2. Tap More connection settings > VPN.  The VPN settings window appears. Settings...
  • Page 319 3. Tap Add VPN, and then enter the information for the VPN you want to add.  Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options.  Set up all options according to the security details you have obtained from your network administrator.
  • Page 320 2. Tap More connection settings > VPN.  The VPN settings window appears. Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. Settings...
  • Page 321: Disconnect From A Vpn

    2. When prompted, enter your login credentials, and then tap Connect.  You will connect to the selected VPN.  When you are connected, a VPN connected icon appears in the notification area. 3. Open the Web browser to access resources such as intranet sites on your corporate network. Disconnect from a VPN 1.
  • Page 322 2. Tap the VPN connection to display the VPN connection window. 3. Tap Disconnect to disconnect from the VPN.  Your phone disconnects from the VPN.  When your phone has disconnected from the VPN, you will see a VPN disconnected icon in the notification area of the status bar.
  • Page 323: Default Messaging App Settings

    Default Messaging App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for messaging. The app you select here will be used when you choose Messages in other apps, such as when sharing items like pictures or video.
  • Page 324: Sounds And Notifications Settings

    3. Choose a messaging app.  The default messaging app is set. Note: If you choose a default messaging app other than Messages (for example, Google Hangouts or Messaging Plus), you will not be able to use the standard Messages app unless you restore it as the default messaging app.
  • Page 325: Sound Mode

    Sound Mode You can switch between sound modes, while preserving the individual sound settings you’ve made. Note: Sound modes are also available from the Device options menu. Press and hold the Power/Lock key, and then choose Mute, Vibrate, or Sound from the Device options. 1.
  • Page 326: Volume

    Volume Set the system volume level, and set default volume for call ringtones, notifications, and other media. Note: You can also set System volume from the Home screen by pressing the Volume key. 1. From home, tap Apps > Settings >...
  • Page 327: Ringtones And Sounds

     Notifications  System Ringtones and Sounds Choose a ringtone for incoming calls. 1. From home, tap Apps > Settings > Sounds and notifications 2. Tap Ringtones and sounds for options:  Ringtone: Select a default ringtone.  Default notification sound: Choose a default sound for notifications. Settings...
  • Page 328: Vibrations

     Messages notifications: Tones play and/or the phone vibrates when new messages arrives.  Calendar notifications: Tones play and/or the phone vibrates to remind you of events.  Email notifications: Tones play and/or the phone vibrates when new emails arrive. ...
  • Page 329: Sound Quality And Effects

    2. Tap Vibrations for options:  Vibration intensity: Choose the intensity of vibrations.  Vibration pattern. Select a vibration pattern, or create a new one.  Vibrate when ringing: The phone vibrates when ringing.  Vibration feedback: The phone vibrates when soft keys are tapped and for certain software actions.
  • Page 330: Notifications

    2. Tap Sound quality and effects for options:  Adapt Sound: Find the best sound quality for you and use it during calls and while playing music or videos.  UHQ Upscaler: Enhance the sound quality of music and videos when wearing compatible earphones (not included).
  • Page 331: Display Settings

    Display Settings Adjusting your phone’s display and wallpaper settings not only helps you see what you want, it can also help increase battery life. Display Settings Overview The display settings menu allows you to configure the following options: Display Setting Description Brightness Set the display brightness.
  • Page 332 2. Tap Display 3. Set your display options:  Brightness: Set the screen brightness, or set the brightness level to Auto.  Font: Choose the default font.  Screen timeout: Turn the screen off after a set amount of time. ...
  • Page 333: Motions And Gestures

    Motions and Gestures Enable or disable motions and gestures, which provide phone controls by moving the phone or by gesturing. Access Motions and Gestures Settings 1. From home, tap Apps > Settings 2. Tap Motions and gestures . You can swipe through the screens at the top to read about each motion and gesture.
  • Page 334: Applications Settings

    3. Tap the ON/OFF switch to turn a feature on. When a feature is on, tap the feature name to configure options:  Direct call: Call the contact whose call log, message, or contact details are currently on the screen by bringing the device close to your ear. ...
  • Page 335 2. Tap Applications 3. Scroll down to Application settings to see all of the pre-loaded apps. Tap on an app to view and configure its settings. Settings...
  • Page 336: Application Manager

    Application Manager Check installed applications and running applications. Items that can be checked in the Application manager are as follows. Apps Setting Description Downloaded Check downloaded apps. Running Check running apps. Check all apps. Access the Application Manager 1. From home, tap Apps >...
  • Page 337: Default Applications

    2. Tap Application manager. 3. Tap items to view details.  Check your application settings condition and access additional options. Note: Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more.
  • Page 338 2. Tap Default applications. 3. Tap each default setting to see what services or applications are available to set as the default.  Home: Choose a default Home screen mode.  Messages: Choose a default app for messaging.  Clear defaults: Tap Clear to clear defaults. Note: If you choose a default messaging app other than Messages (Google Hangouts or Messaging+ for example), you will not be able to use the Messages app unless you restore it as the default messaging app.
  • Page 339: Calendar Settings

    Calendar Settings Configure settings for your phone’s Calendar app. 1. From home, tap Apps > Settings > Applications 2. Tap Calendar to configure these options:  First day of week: Choose a day to start each calendar week.  Show week numbers: Enable or disable display of week numbers on the calendar. ...
  • Page 340: Camera Settings

     7-day weather forecast: When enabled, weather information from AccuWeather.com displays on the calendar.  Notification: • Notification sound: Choose a sound for calendar event notifications. • Vibration: Enable or disable vibration, to play for calendar event notifications.  Set default reminders: Set default reminders for Events and All-day events. ...
  • Page 341 2. Tap Camera to configure these options:  Video stabilization: Activate anti-shake. Anti-shake helps to keep the focus steady when the camera is moving (rear camera only).  Grid lines: Display viewfinder grid lines to help composition when selecting subjects. ...
  • Page 342: Contacts Settings

    Contacts Settings Configure options for contacts stored on your phone. Tip: You can also access Contacts Settings from the Contacts app. From home, tap Contacts > More > Settings. 1. From home, tap Apps > Settings > Applications 2. Tap Contacts to configure options: ...
  • Page 343: Email Settings

     Move device contacts to: Move contacts saved on your device to your Google or Samsung accounts.  Contacts to display: Choose contacts to display in Contacts. You can choose only contacts from your phone’s memory, or from an account, or choose other sources. You can also create a customized list of contacts to display.
  • Page 344 2. Tap Email to configure options. General email settings, which affect all email accounts, include:  Manage accounts: Configure options for specific accounts. Available settings depend on the type of account.  Add account: Add additional email accounts.  View as: View emails in Standard format, or as Conversations. ...
  • Page 345 1. From home, tap Apps > Settings > Applications 2. Tap Email, and then tap an account to set its options. Individual email account settings may vary; see your service provider for details. Common settings include:  Sync settings: Configure options for synchronizing your phone with your account: ...
  • Page 346 • Auto download attachments: Choose whether the phone automatically downloads email attachments when you are connected to Wi-Fi. You might use this option to control how and whether you use your plan’s data services to download attachments. • Auto resend times: Choose the number of times the phone attempts to resend an email after a delivery failure.
  • Page 347: Internet Settings

    Internet Settings Configure Internet settings, to customize the browser to your preferences. Tip: You can also access Internet settings from the Internet app. From home, tap Internet > More > Settings. 1. From home, tap Apps > Settings > Applications 2.
  • Page 348: Messages Settings

     Manual zoom: Override website requests to control zoom level  Privacy: Choose options related to privacy.  Advanced: Choose settings to control how the browser treats content. Messages Settings The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications.
  • Page 349 2. Tap Messages to configure settings:  Enhanced messaging: Enable enhanced messaging with other S6 users. See Send an Enhanced Message.  Notifications: When turned on, notifications for new messages display in the status bar. Tap the ON/OFF switch to turn the setting on, and then configure options: •...
  • Page 350  More settings > Multimedia messages: • Group conversation: Control how messages to multiple recipients are handled. When enabled, a single message is sent to multiple recipients. When disabled, a separate message is sent to each recipient. • Auto retrieve: Choose whether message attachment(s) are automatically downloaded when you display a multimedia message.
  • Page 351: Music Settings

    Music Settings Set options for the Music application. Tip: You can also access Music settings from the Music app. From home, tap Apps > Music > Settings. 1. From home, tap Apps > Settings > Applications 2. Tap Music to configure settings: ...
  • Page 352: Phone Settings

    Phone Settings Configure options for calling with your phone. Tip: You can also access Phone settings from the Phone app. From home, tap Phone > More > Settings. 1. From home, tap Apps > Settings > Applications 2. Tap Phone to configure options: ...
  • Page 353  Call rejection: Create and manage a list of phone numbers, to have your phone automatically reject calls you receive from those numbers. • Auto reject list: Enter telephone numbers, to reject calls from the numbers when Auto reject mode is turned on. •...
  • Page 354: S Voice Settings

     More settings: Settings for TTY and Hearing Aids are located in this option. • TTY mode: A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
  • Page 355 2. Tap S Voice to configure options:  Voice wake-up: When turned on, you can launch S Voice by speaking a wake-up command.  Wake up in secured lock: Make calls, take pictures, play music, or perform tasks via S Voice using voice commands without unlocking your phone. ...
  • Page 356: Weather Settings

    Weather Settings Configure weather settings for use with the Lock screen, and the Calendar app. 1. From home, tap Apps > Settings > Applications 2. Tap Weather to configure options:  Unit: Select Celsius or Fahrenheit.  Auto refresh: Choose how often weather information is updated. ...
  • Page 357: Wallpaper

     Lock screen: Show weather information on the Lock screen.  Calendar: Show weather information in the Calendar app. Wallpaper You can change the wallpaper for the Home and Lock screens. Change the Wallpaper 1. From home, tap Apps > Settings >...
  • Page 358: Themes

    3. Tap a wallpaper to preview it. 4. Tap Set as wallpaper to set the selected wallpaper for the screen or screens. If you've selected an image from Gallery, tap Done to apply it as wallpaper.  Your wallpaper is changed. Themes Themes are packages of visual content that provide different wallpapers and icons for your phone.
  • Page 359: Lock Screen And Security Settings

    2. Tap a theme to view it. 3. To find other themes, tap Theme Store. 4. To download a theme, tap the theme, and then tap Download. 5. To apply a theme, tap the theme, and then tap Apply.  Your theme is changed. Lock Screen and Security Settings The Lock screen settings let you set your method for unlocking your phone, customize Lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be...
  • Page 360 Setting Description Configure secure lock functions, such as Auto lock and Lock instantly Secure lock settings with the Power/Lock key. This only appears if a secure lock (Pattern, PIN, Password, or Fingerprints) has been set. Fingerprints Register your fingerprint on your phone. Allow or deny installation of apps from sources other than the Google Unknown sources Play store app.
  • Page 361: Screen Lock

    Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, enter the correct password, or scan your fingerprint to unlock the phone’s control keys, buttons, and touchscreen. In order from least secure to most secure, the available screen lock options are: ●...
  • Page 362 2. Tap Screen lock type.  The Screen lock settings menu opens. Use Swipe to Unlock the Screen ■ From the Screen lock type menu, tap Swipe to save the setting.  The screen lock is set. Settings...
  • Page 363: Use A Screen Unlock Pattern

    Use a Screen Unlock Pattern 1. From the Screen lock type menu, tap Pattern. 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. ...
  • Page 364 4. When prompted, draw the screen unlock pattern again, and then tap Confirm.  The screen unlock pattern is saved. 5. Enter a backup PIN, tap Continue, re-enter the PIN, and tap OK to save your screen unlock pattern.  The screen lock is set. ...
  • Page 365: Use A Screen Unlock Pin

    Note: To change your unlock screen pattern, from home, tap Apps > Settings > Lock Screen and Security > Screen lock type. Use a Screen Unlock PIN 1. From the Screen lock type menu, tap PIN. 2. Enter a PIN, tap Continue, re-enter your PIN, and tap OK to save the setting. ...
  • Page 366: Use A Screen Unlock Password

    Use a Screen Unlock Password 1. From the Screen lock type menu, tap Password. 2. Enter a password, tap Continue, and then enter your password again to confirm it.  The screen lock is set.  If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again.
  • Page 367: Disable The Screen Lock

    1. From the Screen lock type menu, tap Fingerprints. 2. Follow the prompts to set up your fingerprints. Disable the Screen Lock Follow the instructions below to turn off your current screen lock. 1. From home, tap Apps > Settings >...
  • Page 368 2. Tap Screen lock type.  The Screen lock settings menu opens. 3. Draw your unlock screen pattern, enter your PIN or password, or scan your fingerprint. 4. Tap None.  The screen lock is disabled. Settings...
  • Page 369: Privacy And Safety

    Privacy and Safety Privacy and safety features include locating methods and emergency messaging. The following settings are available. Privacy and Safety Setting Description Select the method used to estimate your location. You can also view the Location apps that have requested your location and review their history logs. Private mode allows you to hide and protect content you want to keep Private mode private.
  • Page 370: Private Mode

    Private Mode Private mode allows you to hide and protect content you want to keep private using supported apps. You must configure a security lock to use Private mode. Activate Private Mode 1. From home, tap Apps > Settings > Privacy and safety >...
  • Page 371: Report Diagnostic Info

    Report Diagnostic Info You can choose to enable reporting of diagnostic info when your phone experiences technical problems. Enable Report Diagnostic Info 1. From home, tap Apps > Settings > Privacy and safety > Report diagnostic info. 2. Read the consent information and tap Yes to enable. Settings...
  • Page 372: Send Sos Message

    Send SOS Message Enable SOS messages to quickly send an alert to your emergency contacts by pressing the Power/Lock key three times. Configure SOS Messages 1. From home, tap Apps > Settings > Privacy and safety > Send SOS messages. 2.
  • Page 373: Location Settings

    Location Settings Your Location services settings menu lets you select how your phone determines its location (using the wireless networks, GPS satellites, both, or neither). Enable Location Services Before using any features that require location assistance, you must enable your phone’s location services.
  • Page 374 3. Tap the ON/OFF switch to enable Location services.  Your phone’s location services are enabled.  If you see a confirmation, follow the instructions to connect. Changing Location Method You can change the methods used for determining your location. Note: Location must be turned on to change locating method.
  • Page 375 2. Tap Location. 3. Tap Locating method. 4. Select a locating method. Each mode has a description of which method or methods are used to estimate your location.  Your phone’s locating method is set. Settings...
  • Page 376: Accessibility Settings

    Accessibility Settings The Accessibility menu lets you enable and manage accessibility-related applications. Accessibility Settings Overview The following Accessibility options may be configured: Accessibility Option Description Vision Configure accessibility features for vision. Hearing Configure accessibility features for hearing and sounds. Configure accessibility features for handling and interactions with the Dexterity and interaction phone.
  • Page 377: Vision Accessibility Settings

    Access Accessibility Options 1. From home, tap Apps > Settings > Accessibility 2. Set available accessibility options.  Your accessibility settings are applied and saved. Vision Accessibility Settings Your phone offers many features to assist users who are blind or low-vision. 1.
  • Page 378 2. Tap Vision to configure options:  Voice Assistant: Enable the Voice Assistant feature and configure options. When Voice Assistant is on, your phone speaks descriptions of items you tap or activate on your phone, to help blind and low-vision users. When Voice Assistant is turned on, you may need to use a double-tap to select items, because a single tap is used to trigger Voice Assistant.
  • Page 379: Hearing Accessibility Settings

     Accessibility shortcut: Quickly turns on accessibility features by pressing and holding the Power/Lock key until you hear a sound or feel a vibration, and then pressing and holding with two fingers until you hear an audio confirmation.  Text-to-speech options: Configure options for converting text to speech. Hearing Accessibility Settings Your phone offers many features to assist users who are deaf or hearing-impaired.
  • Page 380: Dexterity And Interaction Settings

     Samsung subtitles (CC): Displays Samsung subtitles where available. Tap the ON/OFF switch to turn the option on or off, and then tap Samsung subtitles to configure options.  Google subtitles (CC): Displays Google subtitles where available. Tap the ON/OFF switch to turn the option on or off, and then tap Google subtitles to configure options like Language, Text size, and Caption style.
  • Page 381 2. Tap Dexterity and interaction to configure options:  Universal switch: Use customizable switches to interact with your phone and to select items on the screen. Set your personal interaction method by connecting eternal accessories, tapping the screen, or using the front camera to detect the rotation of your head, the opening of your mouth, and the blinking of your eyes.
  • Page 382: Configure Other Accessibility Settings

     Gesture wake up: Move your hand over the screen to turn it on, if the phone is face up on a stable surface.  Press and hold delay: Choose how long your phone waits during a tap and hold gesture on the screen, before continuing with the tap and hold action.
  • Page 383: Add Accounts

    • Pressing the Power key: End calls by pressing the Power/Lock key.  Single tap mode: When enabled, you can use a single tap to dismiss or snooze alarms, notifications and alerts, and answer or reject calls.  Manage accessibility: Choose settings for exporting, updating, and sharing the accessibility settings as a file.
  • Page 384 2. Tap Add account.  An Add account window appears. 3. Tap an account type and then follow the instructions to add the required account information.  The account is added to the accounts list. Manage Existing Accounts 1. From home, tap Apps >...
  • Page 385: Backup And Reset

    Your phone’s Backup and reset menu lets you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phone’s application storage, including: ● Your Samsung account ● Your Google Account ●...
  • Page 386 Samsung account. When reinstalling an application, backed up settings and data will be Restore restored from your Samsung account. Backup account Select the Google Account used to back up data. Enable backup for application data, Wi-Fi passwords, and other settings Back up my data to your Google Account.
  • Page 387 Access Backup and Reset Options 1. From home, tap Apps > Settings 2. Tap Backup and Reset  The Backup and reset menu opens. 3. Set options.  The backup and reset settings are applied and saved.  If you are performing a Factory data reset, follow the prompts to confirm the data removal. The phone will erase all data and reboot.
  • Page 388: Factory Data Reset

    When a device is factory reset, the device will not be able to be setup without the user entering the Google Account associated with the device. Caution: You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings.
  • Page 389 3. Read the factory data reset information page and tap Reset device. 4. Tap Delete all.  Your phone will power down and reset itself, which may take up to 10 minutes.  Once the phone has reset, it will run through the Hands Free Activation and update processes again.
  • Page 390: Language And Input Settings

    Set the language for your display and menus. Default keyboard Set the default method for entering text. Samsung keyboard Set Samsung keyboard options. Google voice typing Set options for Google Voice text entry. Voice input Set your voice search options.
  • Page 391 Set Input Method: From the Language and input setting menu, tap Default keyboard and then tap an input method.  Set Samsung Keyboard Options: From the Language and input settings menu, tap Samsung keyboard and configure your keyboard options. ...
  • Page 392: Battery Settings

     Set Voice Input When Using Voice Search: From the Language and input settings menu, tap Voice input, tap a settings option, and follow the instructions.  Set Output for Text-to-Speech: From the Language and input settings menu, tap Text –to- speech options, tap a settings option, and follow the instructions.
  • Page 393 2. Tap Battery 3. Tap Display battery percentage to show the percentage of battery charge remaining on the status bar. 4. Tap items to view details.  Check your battery condition and access additional options. Settings...
  • Page 394: Power Saving Mode

    Power Saving Mode Save battery power by activating Power saving mode, which reduces or turns off certain features to decrease battery consumption. Turn On Power Saving Mode 1. From home, tap Apps > Settings > Battery 2. Tap Power saving mode. 3.
  • Page 395: Ultra Power Saving Mode

    Ultra Power Saving Mode Conserve power and extend your phone’s battery life by using a minimal Home screen layout, limiting the number of usable apps, turning off mobile data when the screen is off, and turning off connectivity features such as Wi-Fi and Bluetooth. Turn On Ultra Power Saving Mode 1.
  • Page 396: Storage Settings

    Turn Off Ultra Power Saving Mode ■ From home, tap More > Turn off Ultra power saving mode.  The phone returns to normal power mode. Storage Settings The Storage settings menu lets you manage internal storage on your phone. Storage Settings Overview The sound settings menu allows you to configure the following options: Storage Device...
  • Page 397 Access Storage Settings 1. From home, tap Apps > Settings > Storage 2. View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information. Settings...
  • Page 398: Date And Time Settings

    Date and Time Settings Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Date and Time Overview The following Date and time options may be configured: Date and Time Option Description Automatic date and time...
  • Page 399: Help

    2. Tap Date and time 3. Set available date and time options.  Your date and time settings are applied and saved. Help The Help menu provides tips and guidelines to help you use your phone. Access Help 1. From home, tap Apps >...
  • Page 400: Activate This Device

    2. Tap on a topic to view its contents. 3. Tap Search to search for a topic. Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone. 1.
  • Page 401: System Update

    3. Follow the prompts to activate your phone or review your summary.  Your phone activates. If already activated on an account, you will see a usage and plan summary. System Update The System Update menu provides settings for keeping your phone up-to-date with the latest software. Access System Update ■...
  • Page 402: About Device

    About Device The About device menu lets you access important phone information, search for and apply updates, and view legal and safety information. About Device Overview The following About device items may be reviewed or set: About Device Item Description Software version Check your current software version.
  • Page 403 Access About Device Options 1. From home, tap Apps > Settings 2. Tap About device 3. Select or view available options.  Your phone information is displayed. Settings...
  • Page 404: Copyright Information

    For more information, please call 1-800-SAMSUNG (726-7864). Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal...
  • Page 405: Samsung Knox

    DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS. Samsung KNOX ™ is Samsung’s security platform and is a mark for a Samsung device tested for security Samsung KNOX with enterprise use in mind. Additional licensing fee may be required. For more information about KNOX, please refer to: samsung.com/us/knox.
  • Page 406: Legal Information

    Full written terms and detailed information about the warranty and obtaining service are available on the device at: Settings > About device > Legal Information > Samsung legal or you may access the online version of the Health/Safety and Warranty guide for your device at: English: samsung.com/us/Legal/Phone-HSGuide...
  • Page 407: For Assistance

    For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account.
  • Page 408: Sprint Support Services

    ● Shop for the latest Sprint phones. ● View available Sprint service plans and options. ● Learn more about data services and other products like games, ringtones, screen savers, and more. From Your Sprint Phone 1. From home, tap Phone >...
  • Page 409: Index

    Index 1Weather, 240 History, 168 3-way Calling, 95 Launch connection, 166 4G, 161 Settings, 171 About Device, 392 Windows, 170 Accessibility Settings, 366 Calculator, 201 Accessory Port, 5 Calendar, 203 Accounts Add event, 203 Add new, 373 Settings, 329, 330 Manage, 374 Share event, 207 Settings, 373...
  • Page 410 Make call from, 80 Archive threads, 135 Profile sharing, 112 Create account, 30 Save a phone number, 104 Delete threads, 137 Settings, 332 Labels, 134 Share, 111 Mute threads, 136 Data Services, 161 New messages, 132 Password, 397 Read and reply, 132 Status indicators, 165 Read messages, 133 User name, 162...
  • Page 411 Notifications, 59, 320 International Dialing, 344 OneDrive, 233 Internet, 117 OneNote, 233 Settings, 337 Phone Keyboard Dialer, 73 Samsung, 27 Phone Calls, 71 Language Settings, 380 Answer, 75 Location Emergency numbers, 74 GPS satellites, 363 Using Call Logs, 82 Wireless networks, 363...
  • Page 412 Settings, 386 S Health, 233 Swipe, 10 S Voice, 235 System Update, 391 Settings, 344, 346 Tap, 9 Samsung Keyboard, 27 Tap and Pay, 298 Samsung Pay, 243 Tethering Settings, 301 Samsung+, 243 Text Editing, 29 Save a Phone Number, 104...
  • Page 413 Review, 87 Volume, 314, 316 Set up, 85 Key, 5 Settings, 90 Wallpaper, 66 Voice Recorder, 237 Voice Search, 227 Launch connection, 166 Voice Typing, 29 Widgets, 69 Configuring, 29 Wi-Fi, 247 Using, 29 Settings, 280 Voicemail Turn on and connect, 247 Display name, 92 Wi-Fi Calling, 71, 278 Greeting, 92...

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