Contents DECT information DECT Enhanced security Overview Headset overview Charge stand (select models only) D400 DECT USB adapter Fit and charge Wear on the right or left Charge your headset Talk time Battery Connect to PC Subscribe D400 USB adapter again Configure USB adapter Load software Update firmware...
DECT Enhanced security Poly is a member of the DECT Forum and has fully adopted their recommendations for enhancements to security within all DECT products. Poly DECT-based products now fully incorporate the latest recommendations on Enhanced Security from the DECT Forum and ETSI.
Overview Headset overview Note: Headset design may vary but function is the same. Volume up Call / Press to interact with Microsoft Teams (Teams model only, app required) Volume down Power Mute/unmute Be safe Please read the safety guide for important safety, charging, battery and regulatory information before using your new headset.
D400 DECT USB adapter Note: The DECT adapter connects to a USB-A port on your computer. To connect to a USB-C port, first connect your DECT adapter to the accessory USB-C adapter and plug into your computer. Standard LEDs USB LEDs Status Solid green Headset connected;...
With a single full charge, the headset provides up to 13 hours of continual talk time in wideband mode. Battery This product has a replaceable battery. To ensure replacement batteries meet high quality standards and for optimal performance, only use replacement batteries provided by Poly.
Connect to PC ™ Your DECT USB adapter is pre-subscribed (connected) to your headset. 1 Turn on your headset and insert the DECT USB adapter into your laptop or PC. D400 adapter: To connect your DECT adapter to a USB-C port, use it with the optional USB-C adapter.
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Windows 1 To configure your DECT USB adapter to play music, go to Start menu > Control Panel > Sound > Playback tab. Select your headset and set it as the Default Device and click 2 To pause music when you place or receive calls, go to Start menu > Control Panel > Sound >...
Load software Download Poly Lens App to get the most out of your device. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. • Enable features • Change settings • Configure call control for softphones •...
The basics Headset overview Note: Headset design may vary but function is the same. Volume up Call / Press to interact with Microsoft Teams (Teams model only, app required) Volume down Power Mute/unmute Power on/off To turn on the headset, slide the Power button to reveal green. Make, answer, end calls Make a call Dial from your softphone.
2 To switch between the calls, press the headset Call button for 2 seconds. Switch between calls (flash) To switch between calls, press the headset Call button for 2 seconds. Adjust volume Fine-tune your headset volume by adjusting the volume controls. Adjust headset microphone volume (softphone) Place a test softphone call and adjust softphone volume and PC sound volume accordingly.
3 The primary user will hear "Conference requested." To accept the request, press the primary user's headset Call button. Both users hear "Conference accepted." View conference call status by going to Poly Lens Desktop App. Guest headsets can remain as guests through multiple calls.
Online indicator Your headset LED illuminates red to inform others that you are on a call. Manage settings in Poly Lens App. Out of range warning tones If you are on a call and go out of the operating range, you will hear three low tones. You will hear a single mid tone when you are back in range.
For a list of compatible softphones, visit poly.com/software. If the Poly Lens Desktop App is not installed and you do not have a compatible softphone, you must first press the headset Call button and then use the softphone interface to place/answer/end calls.
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Yes, while your headset is optimised for Microsoft Teams, it enabled headset work with other can be configured to use with other supported softphones. softphones? Set your target phone by going to Poly Lens Desktop App When you configure another softphone, the Call button: • doesn't interact with Teams •...
What's in the box Contents may vary by product. Headset DECT USB adapter Optional USB-C adapter Charge stand USB cable Quick start guide Carrying case...