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Alienware Pro Wireless
Gaming Keyboard
User's Guide
Regulatory Model: PRO-KB/UD2402c

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Summary of Contents for Dell Alienware Pro Wireless Gaming Keyboard

  • Page 1 Alienware Pro Wireless Gaming Keyboard User’s Guide Regulatory Model: PRO-KB/UD2402c...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Installing through Windows update ... . .17 Installing AWCC from the Dell Support website ..17 Using Alienware Command Center 6.1 or later ..18 Save Preset .
  • Page 4: What's In The Box

    What’s in the box 1. Alienware Pro Wireless Gaming Keyboard 2. USB-C to USB-C cable 3. USB-A to USB-C adapter 4. Type-C dongle 5. Dongle extender 6. Keycap and switch puller 7. Alienware sticker 8. Quick Start Guide 9. Regulatory document NOTE: The documents that are shipped with your keyboard may vary depending on the region.
  • Page 5: Product Overview

    Product overview Callout features Description Function keys Enables secondary function. Profile key Toggles between five keyboard lighting effects. Dual-angle adjustable feet Enables you to adjust the keyboard feet tilts in two different angles. Power slider Turn on or turn off the keyboard. Type-C dongle storage Press to take out or place the Type-C dongle...
  • Page 6: Features

    Features Alienware Pro Wireless Gaming Keyboard is the first Alienware professional- approved gaming keyboard that is designed and engineered for Esports. Key features include: • Tri-Mode connections: Wireless 2.4 GHz, Bluetooth 5.1, and Wired USB • Alienware hot-swappable linear mechanical switches (greater than 100 million switch durability) •...
  • Page 7: Functions Keys

    Function keys Function keys Keyboard behavior Callout functions Locks the F1 to F12 secondary FN lock • Press functions. (FN+F1) Win lock • Press Disables the Windows key function. Brightness • Press Decreases brightness. (FN+F5) control • Press Increases brightness from current (FN+F6) intensity or default intensity.
  • Page 8: Functions

    Functions Function key Secondary function Function (FN) lock Windows lock Keyboard lighting dim down Keyboard lighting brightness up Media control: Back Media control: Play or Pause Media control: Stop Media control: Forward Primary keys Secondary function require FN+[primary keys] to run Mute Print screen Volume up...
  • Page 9: Setting Up Your Keyboard

    Setting up your keyboard Turn on your keyboard Slide the power slider on the keyboard to turn on the keyboard. NOTE: You can use your gaming keyboard without installing the Alienware Command Center (AWCC). Setting up your keyboard │...
  • Page 10: 2.4G Wireless Connection Mode

    Setting up your keyboard 2.4G wireless Connection Mode 1. Press to remove the Type-C dongle from the keyboard dongle compartment. 2. Connect the Type-C dongle to your computer or to the USB-A to USB-C adapter. 3. Ensure that the keyboard is in or switched to 2.4G wireless connection mode. Setting up your keyboard │...
  • Page 11 Setting up your keyboard You can also connect the Type-C dongle and USB-C cable to the dongle extender. NOTE: It is recommended to use a dongle extender to enhance wireless connection stability. Setting up your keyboard │...
  • Page 12: Bluetooth Wireless Connection Mode

    Setting up your keyboard Bluetooth wireless connection mode 1. Press the connection mode button to switch from 2.4G to Bluetooth 1(1 ). Keyboard RGB blinks to indicate connection mode change. 2. Press and hold the connection mode selection button for three seconds to activate Bluetooth pairing.
  • Page 13: Wired Connection Mode

    Setting up your keyboard Wired connection mode Your computer may have a Type-C or Type-A port. If your computer has a Type-C port, connect your keyboard to the computer through the USB-C to USB-C cable (default). If your computer has a Type-A port, connect your keyboard to the computer using the USB-C to USB-C cable through the USB-A to USB-C adapter.
  • Page 14: Charging Your Keyboard

    Charging your keyboard Using USB-A to USB-C adapter Connect the USB-C end of the cable to the USB-A to USB-C adapter and the USB-A end of the adapter to your computer and the other end of the cable to the keyboard. Using the USB-C to USB-C cable Connect the USB-C end of the cable to your gaming keyboard and connect the USB-C end of the cable to the USB-C port on your computer.
  • Page 15: Low Battery

    Charging your keyboard Low battery When the battery is lower than 10%, the Profile key blinks in amber color. It is highly recommended to charge your keyboard immediately. NOTE: In the low battery status, the P key blinks in amber color for five seconds and rests for 20 seconds in a periodic cycle.
  • Page 16: Removing Keycaps And Swapping Switches

    Charging your keyboard Removing keycaps and swapping switches 1. It is recommended to turn OFF keyboard. Switch the power slider on the keyboard. 2. It is recommended to unplug cable from the keyboard before removing switches. 3. It is recommended to use an antistatic or ESD wrist band while working on switch replacement..
  • Page 17: Alienware Command Center (Awcc)

    Download the appropriate software type for your computer. NOTE: • If you have a non-Alienware or a non-Dell computer, click the Download button of the Alienware Command Center Application for third-party computer. • If your computer already has AWCC preinstalled, and you want to reinstall the software, click the Download button of the Alienware Command Center Application.
  • Page 18: Using Alienware Command Center 6.1 Or Later

    Alienware Command Center (AWCC) Using Alienware Command Center 6.1 and later Alienware Command Center is an application to configure supported Dell gaming devices. Dashboard screen Dashboard screen on non-Alienware and non-Dell computers Alienware Command Center (AWCC) │...
  • Page 19 Alienware Command Center (AWCC) Key features 1. Click the Pro Wireless Gaming Keyboard image on the DASHBOARD to go to ALIENFX. 2. In the SYSTEM tab, select ALIENFX PRESET. You can perform the following functions: a. LIGHTING: Configure the lighting of the keyboard. b.
  • Page 20 Alienware Command Center (AWCC) Keyboard in Bluetooth mode: LIGHTING, KEY BINDS and SETTING features are not accessible in AWCC when the keyboard is connected to the computer in Bluetooth mode. The battery level indicator and the charging indicator are shown in the grayed-out keyboard image.
  • Page 21: Save Preset

    Alienware Command Center (AWCC) Save Preset Pro Wireless Gaming keyboard allows the user to save the themes/presets (lighting, macros, settings) created in AWCC, to the device onboard memory profiles, then the profiles can be switched using Profile key (P-key) in the device. 1.
  • Page 22: Setting Up Lighting And Animation

    Alienware Command Center (AWCC) Setting up lighting and animation Pro Wireless Gaming Keyboard enables you to change the lighting effect of the keyboard except the Profile Key through AWCC and store it in the device. Dashboard screen 1. Click the ALIENFX icon. 2.
  • Page 23 Alienware Command Center (AWCC) 7. For Rainbow Wave animation, you can select the direction of the lighting effect and the tempo: Left to Right, Right to Left, Bottom to Top, or Top to Bottom. 8. For ON KEY PRESS modes, from the menu of supported animations select one of the following options: Off, Pulse, Morph, Breathing, Spectrum, Reactive, Single Color Rain Drops, Rainbow Rain Drops, Arrows, Fireworks, Single Color Wave, Rainbow...
  • Page 24: Assign And Create Keybind

    Alienware Command Center (AWCC) Assign and create Keybind Keybind is a feature to reassign the original function of any keys except the Profile Key. Keybind creation 1. Click the ALIENFX icon. 2. In the SYSTEM tab, select ALIENFX PRESET. Click KEY BINDS from the right panel.
  • Page 25 Alienware Command Center (AWCC) Keybind assignment 1. Click the ALIENFX icon. 2. In the SYSTEM tab, select ALIENFX PRESET. Click KEY BINDS from the right panel. 3. Drag an existing Keybind from the All Keybinds or My Keybinds folder and drop it on any of the keys except the Profile key.
  • Page 26: Controls

    Alienware Command Center (AWCC) Controls Pro Wireless Gaming Keyboard enables you to disable the Win key and other key combinations. 1. Click the ALIENFX icon. 2. In the SYSTEM tab, select ALIENFX PRESET. Click SETTING from the right panel, and then click Controls. 3.
  • Page 27: Battery Saver Mode

    Alienware Command Center (AWCC) Battery Saver mode Pro Wireless Gaming Keyboard enables you to adjust the Battery Saver mode where the keyboard disables the lighting at the specified battery level to reduce battery consumption. 1. Click the AlienFX icon. 2. In the SYSTEM tab, select ALIENFX PRESET. Click SETTING from the right panel, and then click Battery.
  • Page 28: Sleep & Wakeup Mode

    Alienware Command Center (AWCC) Sleep & Wakeup mode Pro Wireless Gaming keyboard allows the user to control on how soon their device should go to sleep mode and wakeup to reduce battery consumption when device is not in use . 1.
  • Page 29: Updates

    Alienware Command Center (AWCC) Updates You can update the firmware of the Type-C dongle and the keyboard when a new version is available. In addition, you can also reset the keyboard setting to its factory settings with a single click. Update firmware and restore factory defaults 1.
  • Page 30: Firmware Update

    You can update the firmware of your Pro Wireless Gaming Keyboard without using AWCC. Firmware update tool 1. Go to www.dell.com/drivers. 2. Type “Pro Wireless Gaming Keyboard” in Identify your product or search support text box, and then click Search.
  • Page 31: Usb Dongle Pairing

    4. Browse to the folder where you saved the setup files. 5. Double-click the PairingWizard file and follow the on-screen instructions to pair your Type-C dongle with your Alienware Pro Wireless Gaming Keyboard. NOTE: You cannot start pairing until you have connected both the dongle to a USB port and the Pro Wireless Gaming keyboard by the cable to another USB port.
  • Page 32: Disabling The Modified Keys Temporarily

    Disabling the modified keys temporarily Query Solution Working behavior When a key is programmed with a macro, it continues of modified keys to send macro commands during normal usage. Disabling the Press FN + any key (except Function keys). modified keys Example: Q key was programmed to “ABCD”...
  • Page 33: Specifications

    Specifications General Model number Alienware Pro Wireless Gaming Keyboard Connection type Tri-Mode (Wireless 2.4 GHz, Bluetooth and Wired) Supported operating systems Microsoft Windows 10 – RS3 or later. (2.4 GHz) Supported operating systems Microsoft Windows 10 – RS3 or later.
  • Page 34: Troubleshooting

    Troubleshooting Problems Possible solution The keyboard is • Disconnect the keyboard and connect it back to not functioning the USB port on your computer. • Connect the keyboard to another USB port. • Restart the computer. The keyboard • Ensure that the light is not turned off, press lighting is off FN+F6 to light up the keyboard.
  • Page 35: Statutory Information

    If purchased together with a Dell computer, it will follow the computer warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at www.dell.com/terms. This document contains a binding arbitration clause.

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