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PBXact S-Series
Sangoma PBXact S-Series Manuals
Manuals and User Guides for Sangoma PBXact S-Series. We have
1
Sangoma PBXact S-Series manual available for free PDF download: User Manual
Sangoma PBXact S-Series User Manual (61 pages)
VoIP Multiline Telephone
Brand:
Sangoma
| Category:
IP Phone
| Size: 5.65 MB
Table of Contents
Table of Contents
3
Meaning of Keys
9
Handset
12
Speakerphone
12
Headset
12
Call History
12
Detail
13
Add to Contacts
13
Add to Blacklist
14
Delete All
14
Dialing a Number
14
From the List
14
From the Call Detail Screen
14
Call Parking
14
Parking a Caller
14
Viewing and Retrieving Parked Calls
14
Setting up a Park Button on Your Phone
15
Using Your Phone
16
Checking Voicemail
16
How to Know a New Voicemail Is Available
16
Icon and Message on Screen
16
Message Waiting Indicator (MWI) Light
17
Dial Tone
17
How to Check Your Voicemails
17
Voicemail Button
17
Feature Codes
17
Visual Voicemail
17
Setting up a Visual Voicemail Button on Your Phone
17
Conference Calling
19
Adding Additional Callers to a Conference
20
Splitting a Conference Call
20
Ending a Call
20
Handset
20
Speakerphone
21
Headset
21
What Is Headset Mode
21
Enabling/Disabling Headset Mode
21
Adjusting the Headset Volume
21
Muting the Microphone
22
Switching from Headset Mode to Another Mode During a Call
22
Switching from Another Mode to Headset Mode During a Call
22
Hold
22
To Place a Caller on Hold
22
To Resume a Call
23
Intercom Call
23
Overview of Intercom Feature
23
Using Intercom Button to Intercom a User
23
Setting up a Intercom Button on Your Phone
24
Using a Feature Code to Intercom
25
Muting
25
To Mute the Microphone
25
To Un-Mute the Microphone
26
Setting Ring Volume
26
Change Volume or Mute Ringer
26
Mute the Ringer Temporarily (for One Incoming Call)
26
Speakerphone
26
Turning the Speakerphone on or off
27
Manual Toggle
27
Automatic Activation
27
Adjusting the Speakerphone Volume
27
Muting the Microphone
27
Switching from Speakerphone Mode to Another Mode During a Call
28
Switching from Another Mode to Speakerphone Mode During a Call
28
Transferring Calls
28
Blind Transfer
28
Attended Transfer
28
Paging & Intercom Module
29
What Is the Paging & Intercom Used for
29
To Page Throughout the Office
29
To Intercom Another Extension on the System
30
Call/Night Flow App
30
Overview
30
Viewing and Changing a Toggle
30
Call Forward App
31
Enabling Call Forward
31
Setting Presets
31
Conference Room App
32
Viewing Conference Rooms
32
Managing Conference Attendees
32
Contacts App
33
Viewing Contact Groups
33
Dialing Contacts
33
Searching for Users
34
Do Not Disturb App (DND)
34
Queue Agents App
35
Overview
35
Logging into a Queue
35
Logging out of a Queue
35
Pausing Yourself in a Queue
36
Unpausing Yourself in a Queue
36
Call Queues App
37
Viewing Details of a Queue
37
Viewing Callers Waiting in Queue
37
Managing Agents in a Queue
38
Find Me App
38
Overview
38
Press the Follow Me Button
38
Enabled
39
Adding Phone Numbers to a Follow Me List
39
Initial Ring Time
40
Managing Confirm Calls
40
Login and Logout App
40
Logging out a User from Your Phone
41
Logging in a User from Your Phone
41
Parked Calls App
41
Viewing and Retrieving Parked Calls
41
Parking a Caller into Your Default Lot
42
Presence App
42
Viewing Your Current Status
42
Changing Your Current Status
42
Changing Your Preferences for When a Status Is Active
43
Time Conditions App
44
Overview
44
Sample Use Cases
44
Viewing Time Conditions
44
Overriding Time Conditions
45
COS to Restrict Which Toggles a User Can See
45
Transfer to Voicemail App
46
Transferring Calls to the Voicemail of Another Extension
46
Visual Voicemail App
46
Setting up Your Voicemail
46
Press the Voicemail Button
46
To Record You're Unavailable Greeting
46
To Record You're Busy Greeting
46
Viewing Voicemails
46
Listening to Voicemails
47
User Control Panel
47
Home Page
48
Call History
48
Usage
48
Conferences - UCP
48
Users Present
49
Mute User
49
Kick User
49
Settings
49
User Pin
49
Admin Pin
49
Join Message
49
Leader Wait
49
Music on Hold
50
Fax Settings
52
Available
53
Ring <Exten> First for
54
Do Not Disturb
55
Receiving SMS Messages
56
Viewing SMS History
57
Voicemail - UCP
57
Managing Voicemail Settings
58
Managing Voicemail Greetings
59
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