MCAFEE HARDWARE 1.4 Manuals

Manuals and User Guides for MCAFEE HARDWARE 1.4. We have 1 MCAFEE HARDWARE 1.4 manual available for free PDF download: User Manual

MCAFEE HARDWARE 1.4 User Manual

MCAFEE HARDWARE 1.4 User Manual (38 pages)

Brand: MCAFEE | Category: Other | Size: 1.82 MB

Table of Contents

Table of Contents
3
Welcome to Mcafee Hardware Support

4
Getting Started

4
Maximizing Your Security

7
- Product Upgrades
  7
- Product Updates
  7
- Global Solutions Lab
  11
- Notifications
  13
Hardware Support Descriptions

14
Support Tools

17
- Mcafee Virtual Technician
  17
- Searching the Knowledgebase
  18
- Requesting Help
  19
- Chat Support
  20
- Serviceportal Service Request Submission
  22
- Phone Support
  24
- Tracking Service Requests
  24
- Malware Identification
  26
- Escalation Requirements
  27
Response Charter

27
- Escalation and Response Charter
  28
- Severity Definitions
  29
Optional Services

30
Useful Information

32
- End of Life Policy for Commercial Products
  32
- Feedback
  34
- Contact Information
  36
- Additional Resources
  38

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