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Chevrolet Express 2004 Manuals
Manuals and User Guides for Chevrolet Express 2004. We have
2
Chevrolet Express 2004 manuals available for free PDF download: Owner's Manual
Chevrolet Express 2004 Owner's Manual (406 pages)
Brand:
Chevrolet
| Category:
Automobile
| Size: 5.19 MB
Table of Contents
Table of Contents
1
How to Use this Manual
2
Seats and Restraint Systems
4
Front Seats
7
Front Seats
9
Manual Seats
9
Rear Seats
12
Rear Seat Operation
12
Removing the Rear Seat
12
Safety Belts
13
Replacing the Rear Seats
14
Safety Belts
16
Why Safety Belts Work
17
Questions and Answers about Safety Belts
20
How to Wear Safety Belts Properly
21
Driver Position
22
Lap-Shoulder Belt
22
Shoulder Belt Height Adjuster
23
Safety Belt Use During Pregnancy
29
Center Passenger Position
30
Right Front Passenger Position
30
Lap Belt
31
Rear Seat Passengers
32
Rear Seat Outside Passenger Positions
32
Child Restraints
35
Safety Belt Extender
37
Child Restraints
38
Older Children
38
Infants and Young Children
40
Child Restraint Systems
46
Passenger Vans Without an Air Bag off
49
Passenger Vans with an Air Bag off Switch
50
Top Strap
53
Top Strap Anchor Location
54
Securing a Child Restraint in a Rear Outside Seat Position
60
Securing a Child Restraint in the Right Front Seat Position
66
Air Bag System
68
Air Bag System
71
Where Are the Air Bags
73
Dual Stage Air Bags
75
Single Stage Air Bags
75
How Does an Air Bag Restrain
76
Air Bag Systems
76
Air Bag off Switch
78
Servicing Your Air Bag-Equipped Vehicle
81
Restraint System Check
82
Checking Your Restraint Systems
82
Replacing Restraint System Parts after a Crash
83
Features and Controls
85
Keys
86
Remote Keyless Entry System
87
Remote Keyless Entry System Operation
88
Matching Transmitter(S) to Your Vehicle
89
Battery Replacement
90
Doors and Locks
91
Door Locks
91
Power Door Locks
92
Cargo Door Relocking
92
Rear Door Security Locks
93
Lockout Protection
94
Leaving Your Vehicle
94
Sliding Side Door
95
Rear Doors
98
Windows
100
Manual Windows
101
Power Windows
101
Swing-Out Windows
102
Theft-Deterrent Systems
103
Sun Visors
103
Visor Vanity Mirror
103
Starting and Operating Your Vehicle
104
Ignition Positions
104
New Vehicle Break-In
104
Retained Accessory Power (Rap)
105
Starting Your Engine
106
Engine Coolant Heater
107
Fuel Regulator
107
To Use the Engine Coolant Heater
107
Automatic Transmission Operation
108
Parking Brake
110
Shifting into Park (P)
111
Leaving Your Vehicle with the Engine Running
112
Torque Lock
113
Shifting out of Park (P
113
Parking over Things that Burn
114
Engine Exhaust
114
Running Your Engine While You Are Parked
115
Mirrors
116
Manual Rearview Mirror
116
Inside Day/Night Rearview Mirror
116
Outside Manual Mirror
116
Outside Power Mirrors
117
Outside Convex Mirror
118
Outside Heated Mirrors
118
Onstar ® System
119
Storage Areas
120
Section 3 Instrument Panel
121
Instrument Panel
121
Instrument Panel Overview
124
Hazard Warning Flashers
126
Other Warning Devices
127
Tilt Wheel
127
Turn Signal/Multifunction Lever
128
Turn and Lane Change Signals
128
Headlamp High/Low Beam Changer
129
Windshield Washer
130
Windshield Wipers
130
Cruise Control
131
Exterior Lamps
134
Lamps on Reminder
135
Daytime Running Lamps
135
Interior Lamps
136
Dome Lamp Override
136
Instrument Panel Brightness Control
136
Exit Lighting
137
Reading Lamps
137
Dome Lamps
137
Entry Lighting
137
Accessory Power Outlets
138
Climate Controls
139
Climate Control System
139
Defogging and Defrosting
140
Rear Window Defogger
141
Outlet Adjustment
142
Rear Heating System
142
Operation Tips
142
Rear Air Conditioning and Heating System
143
Warning Lights, Gages and Indicators
145
Trip Odometer
147
Electronic Road-Speed Governor
148
Air Bag Readiness Light
149
Air Bag off Light
150
Charging System Light
151
Service and Appearance Care
153
Service
153
Brake System Warning Light
153
Anti-Lock Brake System Warning Light
154
Stabilitrak Not Ready Light
154
Stabilitrak Indicator Light
154
Engine Coolant Temperature Gage
155
Low Coolant Warning Light
155
Malfunction Indicator Lamp
156
If the Light Is Flashing
157
If the Light Is on Steady
157
Oil Pressure Gage
158
Maintenance Schedule
159
Change Engine Oil Light
159
Security Light
160
Cruise Control Light
160
Reduced Engine Power Light
161
Daytime Running Lamps Indicator Light
161
Tow/Haul Mode Light
161
Check Gages Warning Light
162
Fuel Gage
162
Audio System(S)
163
Setting the Time for Radios Without Radio
164
Setting the Time for Radios with Radio
164
AM-FM Radio
165
Setting Preset Stations
166
Radio Messages
167
Radio with CD
168
Playing a CD
170
Radio with Cassette and CD
173
Finding a Station
174
Setting Preset Ptys
177
Rds Messages
178
Playing a Cassette Tape
179
Cassette Tape Messages
181
CD Adapter Kits
181
Radio with Six-Disc CD
184
Playing a SpecifiC Loaded CD
192
Using Song List Mode
194
Theft-Deterrent Feature (Non-RDS Radios)
196
Theft-Deterrent Feature (RDS Radios)
196
Radio Reception
196
Care of Your Cassette Tape Player
197
Care of Your Cds
198
Care of Your CD Player
198
Fixed Mast Antenna
198
Chime Level Adjustment
198
Section 4 Driving Your Vehicle
199
Your Driving, the Road, and Your Vehicle
200
Defensive Driving
200
Drunken Driving
200
Control of a Vehicle
203
Braking
204
Anti-Lock Brake System
204
Locking Rear Axle
206
Braking in Emergencies
206
Stabilitrak System
206
Traction Control Operation
208
Steering
209
Power Steering
209
Steering Tips
209
Steering in Emergencies
210
Off-Road Recovery
211
Passing
211
Loss of Control
213
Driving at Night
214
Driving in Rain and on Wet Roads
215
Driving through Flowing Water
217
Some Other Rainy Weather Tips
217
Driving through Deep Standing Water
217
City Driving
218
Freeway Driving
219
Before Leaving on a Long Trip
220
Highway Hypnosis
221
Hill and Mountain Roads
222
Winter Driving
224
Driving on Snow or Ice
225
If You Are Stuck: in Sand, Mud, Ice
228
Or Snow
228
Towing
228
Towing Your Vehicle
228
Rocking Your Vehicle to Get It out
228
Recreational Vehicle Towing
229
Loading Your Vehicle
229
Add-On Equipment
234
Towing a Trailer
235
If You Do Decide to Pull a Trailer
236
Tow/Haul Mode
237
Weight of the Trailer
238
Weight of the Trailer Tongue
242
Total Weight on Your Vehicle's Tires
243
Trailer Brakes
245
Safety Chains
245
Driving with a Trailer
246
Following Distance
247
Turn Signals When Towing a Trailer
247
Making Turns
247
Parking on Hills
248
Driving on Grades
248
Maintenance Schedule
249
Maintenance When Trailer Towing
249
Trailer Wiring Harness
250
Section 5 Service and Appearance Care
251
Service and Appearance Care
251
Service
253
Doing Your Own Service Work
253
Adding Equipment to the Outside of Your
254
Fuel
254
Gasoline Octane
254
Gasoline Specifications
255
California Fuel
255
Additives
256
Fuels in Foreign Countries
256
Filling Your Tank
257
Filling a Portable Fuel Container
259
Checking Things under the Hood
259
Hood Release
260
Engine Compartment Overview
262
Engine Oil
263
Engine Oil Additives
266
When to Change Engine Oil
266
Gm Oil Life System
266
What to Do with Used Oil
267
Engine Air Cleaner/Filter
268
When to Inspect the Engine Air Cleaner/Filter
268
Automatic Transmission Fluid
269
When to Check and Change
269
Engine Coolant
272
How to Add Fluid
272
What to Use
273
Checking Coolant
274
Radiator Pressure Cap
275
Engine Overheating
276
If Steam Is Coming from Your Engine
276
If no Steam Is Coming from Your Engine
277
Cooling System
278
How to Add Coolant to the Radiator
284
Engine Fan Noise
287
Power Steering Fluid
287
Windshield Washer Fluid
288
When to Check Power Steering Fluid
288
How to Check Power Steering Fluid
288
Adding Washer Fluid
289
Brakes
290
Brake Fluid
290
Checking Brake Fluid
291
Brake Adjustment
292
Brake Wear
292
Brake Pedal Travel
292
Battery
293
Vehicle Storage
293
Replacing Brake System Parts
293
Jump Starting
294
All-Wheel Drive
299
Transfer Case
299
Rear Axle
300
When to Check Lubricant
300
How to Check Lubricant
300
Front Axle
301
Noise Control System
302
Tampering with Noise Control System Prohibited
302
Bulb Replacement
303
Halogen Bulbs
303
Headlamps
303
Front Turn Signal, Sidemarker and Parking Lamps
305
Taillamps
305
Replacement Bulbs
307
Center High Mounted Stoplamp (Chmsl)
307
Windshield Wiper Blade Replacement
308
Tires
309
Tire Sidewall Labeling
310
Tire Size
313
Tire Terminology and Definitions
314
Inflation - Tire Pressure
317
When to Check
317
Dual Tire Operation
318
Tire Inspection and Rotation
318
When It Is Time for New Tires
320
Buying New Tires
321
Uniform Tire Quality Grading
322
Wheel Alignment and Tire Balance
323
Wheel Replacement
324
Tire Chains
325
If a Tire Goes Flat
326
Changing a Flat Tire
327
Removing the Spare Tire and Tools
328
Secondary Latch System
331
Removing the Wheel Covers
334
Storing a Flat or Spare Tire and Tools
340
Appearance Care
342
Cleaning the Inside of Your Vehicle
342
Cleaning Fabric/Carpet
342
Special Fabric Cleaning Problems
343
Using Cleaner on Fabric
343
Cleaning Vinyl
344
Cleaning the Top of the Instrument Panel
344
Cleaning Interior Plastic Components
344
Cleaning Leather
344
Cleaning Glass Surfaces
344
Care of Safety Belts
345
Weatherstrips
345
Cleaning the Outside of Your Vehicle
345
Washing Your Vehicle
345
Cleaning Exterior Lamps/Lenses
346
Finish Care
346
Cleaning Aluminum Wheels
347
Cleaning the Windshield and Wiper Blades
347
Cleaning Tires
347
Sheet Metal Damage
348
Finish Damage
348
Underbody Maintenance
348
Chemical Paint Spotting
348
Vehicle Care/Appearance Materials
349
Vehicle Identification
350
Vehicle Identification Number (VIN)
350
Service Parts Identification Label
350
Electrical System
351
Add-On Electrical Equipment
351
Headlamp Wiring
351
Windshield Wiper Fuses
351
Fuses and Circuit Breakers
352
Floor Console Fuse Block
352
Engine Compartment Fuse Block
354
Capacities and Specifications
356
Section 6 Maintenance Schedule
359
Introduction
360
Maintenance Requirements
360
Maintenance Schedule
360
Using Your Maintenance Schedule
360
Your Vehicle and the Environment
360
Scheduled Maintenance
362
Additional Required Services
364
Maintenance Footnotes
366
At each Fuel Fill
368
At the First 100, 1,000 and 6,000 Miles (160, 1 600 and 10 000Km)
368
Owner Checks and Services
368
At Least Once a Month
369
At Least Once a Year
369
Recommended Fluids and Lubricants
372
Normal Maintenance Replacement Parts
374
Engine Drive Belt Routing
375
Maintenance Record
376
Section 7 Customer Assistance and Information
379
Maintenance Schedule
379
Customer Assistance and Information
379
Customer Assistance and Information
380
Customer Satisfaction Procedure
380
Online Owner Center
381
Customer Assistance for Text Telephone (TTY) Users
382
Customer Assistance Offices
382
P.O. Box
382
Overseas – Customer Assistance
382
GM Mobility Program for Persons with Disabilities
383
Roadside Assistance Program
383
Security While You Travel
383
Canadian Roadside Assistance
384
Courtesy Transportation
385
Transportation Options
385
Plan Ahead When Possible
385
Additional Program Information
386
Vehicle Data Collection and Event Data Records
387
Detroit, MI
388
Reporting Safety Defects
388
Reporting Safety Defects to the United States Government
388
Reporting Safety Defects to the Canadian Government
388
Reporting Safety Defects to General Motors
388
Service Publications Ordering Information
389
Service Manuals
389
Service Bulletins
389
Current and Past Model Order Forms
390
Owner's Information
390
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Chevrolet Express 2004 Owner's Manual (406 pages)
Brand:
Chevrolet
| Category:
Automobile
| Size: 4.61 MB
Table of Contents
M 2004 Chevrolet Express Owner Manual
1
Table of Contents
1
How to Use this Manual
2
Seats and Restraint Systems
4
Rear Seats
7
Front Seats
9
Manual Seats
9
Power Seat
10
Reclining Seatbacks
10
Rear Seats
12
Rear Seat Operation
12
Safety Belts
13
Replacing the Rear Seats
14
Safety Belts
16
Safety Belts: They Are for Everyone
16
Why Safety Belts Work
17
Questions and Answers about Safety Belts
20
How to Wear Safety Belts Properly
21
Driver Position
22
Shoulder Belt Height Adjuster
23
Safety Belt Use During Pregnancy
29
Center Passenger Position
30
Right Front Passenger Position
30
Lap Belt
31
Rear Seat Passengers
32
Rear Seat Outside Passenger Positions
32
Child Restraints
35
Safety Belt Extender
37
Child Restraints
38
Older Children
38
Infants and Young Children
40
Child Restraint Systems
46
Where to Put the Restraint
49
Passenger Vans with an Air Bag off Switch
50
Top Strap
53
Top Strap Anchor Location
54
Securing a Child Restraint in the Right Front Seat Position
66
Air Bag System
68
Air Bag System
71
Where Are the Air Bags
73
Dual Stage Air Bags
75
Single Stage Air Bags
75
Air Bag Systems
76
How Does an Air Bag Restrain
76
What Makes an Air Bag Inflate
76
Air Bag off Switch
78
Servicing Your Air Bag-Equipped Vehicle
81
Restraint System Check
82
Checking Your Restraint Systems
82
Replacing Restraint System Parts after a Crash
83
Features and Controls
85
Keys
86
Remote Keyless Entry System Operation
88
Matching Transmitter(S) to Your Vehicle
89
Battery Replacement
90
Doors and Locks
91
Door Locks
91
Power Door Locks
92
Cargo Door Relocking
92
Rear Door Security Locks
93
Lockout Protection
94
Leaving Your Vehicle
94
Sliding Side Door
95
Rear Doors
98
Windows
100
Swing-Out Windows
102
Theft-Deterrent Systems
103
Sun Visors
103
Visor Vanity Mirror
103
Starting and Operating Your Vehicle
104
Ignition Positions
104
New Vehicle Break-In
104
Retained Accessory Power (Rap)
105
Starting Your Engine
106
Fuel Regulator
107
Engine Coolant Heater
107
To Use the Engine Coolant Heater
107
Automatic Transmission Operation
108
Parking Brake
110
Shifting into Park (P)
111
Leaving Your Vehicle with the Engine Running
112
Torque Lock
113
Shifting out of Park (P
113
Parking over Things that Burn
114
Engine Exhaust
114
Running Your Engine While You Are Parked
115
Mirrors
116
Manual Rearview Mirror
116
Inside Day/Night Rearview Mirror
116
Outside Manual Mirror
116
Outside Power Mirrors
117
Outside Convex Mirror
118
Outside Heated Mirrors
118
Onstar System
119
Storage Areas
120
Virtual Advisor
120
Section 3 Instrument Panel
121
Instrument Panel
121
Instrument Panel Overview
124
Hazard Warning Flashers
126
Other Warning Devices
127
Tilt Wheel
127
Turn Signal/Multifunction Lever
128
Turn and Lane Change Signals
128
Windshield Washer
130
Windshield Wipers
130
Cruise Control
131
Exterior Lamps
134
Lamps on Reminder
135
Daytime Running Lamps
135
Interior Lamps
136
Dome Lamp Override
136
Instrument Panel Brightness Control
136
Exit Lighting
137
Reading Lamps
137
Dome Lamps
137
Entry Lighting
137
Battery Run-Down Protection
137
Accessory Power Outlets
138
Climate Controls
139
Climate Control System
139
Defogging and Defrosting
140
Rear Window Defogger
141
Outlet Adjustment
142
Rear Heating System
142
Operation Tips
142
Rear Air Conditioning and Heating System
143
Warning Lights, Gages and Indicators
145
Trip Odometer
147
Electronic Road-Speed Governor
148
Air Bag Readiness Light
149
Air Bag off Light
150
Charging System Light
151
Service and Appearance Care
153
Service
153
Brake System Warning Light
153
Anti-Lock Brake System Warning Light
154
Stabilitrak Not Ready Light
154
Stabilitrak Indicator Light
154
Engine Coolant Temperature Gage
155
Low Coolant Warning Light
155
Malfunction Indicator Lamp
156
If the Light Is Flashing
157
If the Light Is on Steady
157
Oil Pressure Gage
158
Maintenance Schedule
159
Change Engine Oil Light
159
Security Light
160
Cruise Control Light
160
Reduced Engine Power Light
161
Daytime Running Lamps Indicator Light
161
Tow/Haul Mode Light
161
Check Gages Warning Light
162
Fuel Gage
162
Audio System(S)
163
Setting the Time for Radios Without Radio
164
Setting the Time for Radios with Radio
164
AM-FM Radio
165
Setting Preset Stations
166
Radio Messages
167
Radio with CD
168
Playing a CD
170
Radio with Cassette and CD
173
Finding a Station
174
Setting Preset Ptys
177
Rds Messages
178
Playing a Cassette Tape
179
Cassette Tape Messages
181
CD Adapter Kits
181
Radio with Six-Disc CD
184
Playing a SpecifiC Loaded CD
192
Using Song List Mode
194
Theft-Deterrent Feature (Non-RDS Radios)
196
Theft-Deterrent Feature (RDS Radios)
196
Radio Reception
196
Care of Your Cassette Tape Player
197
Care of Your Cds
198
Care of Your CD Player
198
Fixed Mast Antenna
198
Chime Level Adjustment
198
Section 4 Driving Your Vehicle
199
Your Driving, the Road, and Your Vehicle
200
Defensive Driving
200
Drunken Driving
200
Control of a Vehicle
203
Braking
204
Anti-Lock Brake System
204
Braking in Emergencies
206
Locking Rear Axle
206
Stabilitrak System
206
Traction Control Operation
208
Steering
209
Power Steering
209
Steering Tips
209
Steering in Emergencies
210
Off-Road Recovery
211
Passing
211
Loss of Control
213
Driving at Night
214
Driving in Rain and on Wet Roads
215
Driving through Flowing Water
217
Some Other Rainy Weather Tips
217
Driving through Deep Standing Water
217
City Driving
218
Freeway Driving
219
Before Leaving on a Long Trip
220
Highway Hypnosis
221
Hill and Mountain Roads
222
Winter Driving
224
Driving on Snow or Ice
225
If You Are Caught in a Blizzard
226
If You Are Stuck: in Sand, Mud, Ice
228
Or Snow
228
Towing
228
Rocking Your Vehicle to Get It out
228
Towing Your Vehicle
228
Recreational Vehicle Towing
229
Loading Your Vehicle
229
Add-On Equipment
234
Towing a Trailer
235
If You Do Decide to Pull a Trailer
236
Tow/Haul Mode
237
Weight of the Trailer
238
Weight of the Trailer Tongue
242
Total Weight on Your Vehicle's Tires
243
Trailer Brakes
245
Safety Chains
245
Driving with a Trailer
246
Following Distance
247
Turn Signals When Towing a Trailer
247
Backing up
247
Driving on Grades
248
Parking on Hills
248
Maintenance When Trailer Towing
249
Trailer Wiring Harness
250
Section 5 Service and Appearance Care
251
Service and Appearance Care
251
Service
253
Doing Your Own Service Work
253
Adding Equipment to the Outside of Your
254
Fuel
254
Gasoline Octane
254
Gasoline Specifications
255
California Fuel
255
Additives
256
Fuels in Foreign Countries
256
Filling Your Tank
257
Filling a Portable Fuel Container
259
Checking Things under the Hood
259
Hood Release
260
Engine Compartment Overview
262
Engine Oil
263
When to Add Engine Oil
264
What Kind of Engine Oil to Use
264
When to Change Engine Oil
266
Gm Oil Life System
266
Engine Oil Additives
266
What to Do with Used Oil
267
Engine Air Cleaner/Filter
268
When to Inspect the Engine Air Cleaner/Filter
268
Automatic Transmission Fluid
269
When to Check and Change
269
Engine Coolant
272
How to Add Fluid
272
What to Use
273
Checking Coolant
274
Radiator Pressure Cap
275
Engine Overheating
276
If Steam Is Coming from Your Engine
276
If no Steam Is Coming from Your Engine
277
Cooling System
278
How to Add Coolant to the Radiator
284
Engine Fan Noise
287
Power Steering Fluid
287
When to Check Power Steering Fluid
288
Windshield Washer Fluid
288
Adding Washer Fluid
289
Brakes
290
Brake Fluid
290
Checking Brake Fluid
291
Brake Wear
292
Brake Pedal Travel
292
Brake Adjustment
292
Battery
293
Replacing Brake System Parts
293
Vehicle Storage
293
Jump Starting
294
All-Wheel Drive
299
Transfer Case
299
Rear Axle
300
When to Check Lubricant
300
Front Axle
301
Noise Control System
302
Tampering with Noise Control System Prohibited
302
Bulb Replacement
303
Halogen Bulbs
303
Headlamps
303
Front Turn Signal, Sidemarker and Parking Lamps
305
Taillamps
305
Replacement Bulbs
307
Center High Mounted Stoplamp (Chmsl)
307
Windshield Wiper Blade Replacement
308
Tires
309
Tire Sidewall Labeling
310
Tire Size
313
Tire Terminology and Definitions
314
Inflation - Tire Pressure
317
When to Check
317
Dual Tire Operation
318
Tire Inspection and Rotation
318
When It Is Time for New Tires
320
Buying New Tires
321
Uniform Tire Quality Grading
322
Wheel Alignment and Tire Balance
323
Wheel Replacement
324
Tire Chains
325
If a Tire Goes Flat
326
Changing a Flat Tire
327
Removing the Spare Tire and Tools
328
Secondary Latch System
331
Removing the Wheel Covers
334
Storing a Flat or Spare Tire and Tools
340
Appearance Care
342
Cleaning the Inside of Your Vehicle
342
Cleaning Fabric/Carpet
342
Special Fabric Cleaning Problems
343
Using Cleaner on Fabric
343
Cleaning Vinyl
344
Cleaning the Top of the Instrument Panel
344
Cleaning Interior Plastic Components
344
Cleaning Leather
344
Cleaning Glass Surfaces
344
Care of Safety Belts
345
Weatherstrips
345
Cleaning the Outside of Your Vehicle
345
Washing Your Vehicle
345
Cleaning Exterior Lamps/Lenses
346
Finish Care
346
Cleaning the Windshield and Wiper Blades
347
Cleaning Aluminum Wheels
347
Cleaning Tires
347
Sheet Metal Damage
348
Finish Damage
348
Underbody Maintenance
348
Chemical Paint Spotting
348
Vehicle Care/Appearance Materials
349
Vehicle Identification
350
Vehicle Identification Number (VIN)
350
Service Parts Identification Label
350
Electrical System
351
Add-On Electrical Equipment
351
Headlamp Wiring
351
Windshield Wiper Fuses
351
Fuses and Circuit Breakers
352
Floor Console Fuse Block
352
Engine Compartment Fuse Block
354
Capacities and Specifications
356
Section 6 Maintenance Schedule
359
Introduction
360
Maintenance Requirements
360
Maintenance Schedule
360
Using Your Maintenance Schedule
360
Your Vehicle and the Environment
360
Scheduled Maintenance
362
Additional Required Services
364
Maintenance Footnotes
366
At each Fuel Fill
368
At the First 100, 1,000 and 6,000 Miles (160, 1 600 and 10 000Km)
368
Owner Checks and Services
368
At Least Once a Month
369
At Least Once a Year
369
Recommended Fluids and Lubricants
372
Normal Maintenance Replacement Parts
374
Engine Drive Belt Routing
375
Maintenance Record
376
Section 7 Customer Assistance and Information
379
Maintenance Schedule
379
Customer Assistance and Information
379
Customer Assistance and Information
380
Customer Satisfaction Procedure
380
Online Owner Center
381
Customer Assistance for Text Telephone (TTY) Users
382
Customer Assistance Offices
382
Canada – Customer Assistance
382
United States – Customer Assistance
382
GM Mobility Program for Persons with Disabilities
383
Roadside Assistance Program
383
Canadian Roadside Assistance
384
Courtesy Transportation
385
Transportation Options
385
Plan Ahead When Possible
385
Additional Program Information
386
Vehicle Data Collection and Event Data Records
387
Reporting Safety Defects
388
Reporting Safety Defects to the United States Government
388
Reporting Safety Defects to the Canadian Government
388
Reporting Safety Defects to General Motors
388
Service Publications Ordering Information
389
Service Bulletins
389
Service Manuals
389
Current and Past Model Order Forms
390
Owner's Information
390
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