Black Box LRB500A User Manual
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Black Box LRB500A User Manual

Black Box LRB500A User Manual

Net access broadband router w/4-port switch
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© Copyright 2001. Black Box Corporation. All rights reserved.
1000 Park Drive
•
Lawrence, PA 15055-1018
•
724-746-5500
•
Fax 724-746-0746

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  • Page 1 © Copyright 2001. Black Box Corporation. All rights reserved. 1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746...
  • Page 2 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) SUPPORT FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 INFORMATION Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com...

  • Page 4: Federal Communications Commission

    FCC AND IC RFI STATEMENTS FEDERAL COMMUNICATIONS COMMISSION and INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS Class B Digital Device. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
  • Page 6 NOM STATEMENT 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
  • Page 7 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL TRADEMARKS USED IN THIS MANUAL DEC™ is a trademark of Digital Equipment Corporation. Intel ® is a registered trademark of Intel Corporation. IPX™ is a trademark and Novell ® and NetWare ® are registered trademarks of Novell Incorporated.

  • Page 8: Table Of Contents

    CONTENTS Contents Chapter Page 1. Specifications ..........9 2.
  • Page 9 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Contents (continued) Chapter Page 6.6 Refresh Device List........79 6.7 Device Name and Password .
  • Page 10 CONTENTS Contents (continued) Chapter Page 8.3.3 Adding Client for NetWare Networks (Novell Server Connection) ......102 8.3.4 Set-Up Properties of Components (Novell Server Connection) .
  • Page 11 10.2 Calling Black Box ........

  • Page 12: Specifications

    CHAPTER 1: Specifications 1. Specifications LAN Ports: Number of Ports: 4; Interface: 10BASE-T/100BASE-TX, one can be used for uplink; Standards: IEEE 802.3 WAN Ports: (1) 10BASE-T, (1) RS-232 (V.24); DTE Speed: Up to 460 kbps asynchronous Protocols: Security: PAP/CHAP, MSCHAP, NAT Firewall, RADIUS and Callback for remote access;...

  • Page 13: Introduction

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 2. Introduction The Net Access Broadband Router w/4-Port Switch connects a DSL or cable modem to an Ethernet LAN to provide high-speed broadband access to the Internet for multiple users. The Router features a built-in 4-port 10/100 switch, one asynchronous port for backup Internet access or dial-in remote access, and firewall services.

  • Page 14: Front Panel

    CHAPTER 2: Introduction outside the firewall. To continue to provide Internet access, connect a modem or ISDN terminal adapter to the Router’s asynchronous port. 2.1 Front Panel Figure 2-1. Front panel. Table 2-1. Front-panel indicators. LED Group Description Link/Act Lights when the LAN client is correctly connected to the 10BASE-T Ethernet LAN.

  • Page 15: Back Panel

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Table 2-1 (continued). Front-panel indicators. LED Group Description Link Lights when a successful connection to the 10BASE-T WAN is established. Lights when the LAN port is receiving data. Lights when the LAN port is transmitting data. Power Lights when power is being supplied to the router.
  • Page 16 CHAPTER 2: Introduction Table 2-2. Back panel connectors/buttons. Connector/Button Description Power 5VDC The 5-VDC power socket is used to connect the device to the AC power adapter. 10 BT WAN The WAN port is used to connect the router to a DSL or cable modem.

  • Page 17: Typical Applications

    External: Fixed External Port IP or DHCP client (Dynamic IP assigned) Internal: Device Fixed IP, DHCP Server Workstation Workstation IP Address IP Address 192.168.0.105 192.168.0.106 Cable modem Internet Workstation Net Access IP Address Broadband Router 192.168.0.104 (LRB500A) Workstation IP Address 192.168.0.103 Figure 2-3. Connect remote site via a cable modem.

  • Page 18: Connecting A Local Site By Segmenting The Lan

    CHAPTER 2: Introduction 2.3.2 C ONNECTING A OCAL ITE BY EGMENTING THE In this application, the Router is used to connect LAN segments within a local site. Kernal: Static Routing (Routing table to External or Internal Gateways) • Firewall External: Fixed External IP or DHCP client (Dynamic IP only) Internal: Device Fixed IP, DHCP Server Workstation Workstation...
  • Page 19 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Workstation IP Workstation IP Address Address 192.168.0.105 192.168.0.106 Internet Cable Net Access modem Broadband Router Workstation IP Workstation IP Address Address 192.168.0.104 192.168.0.103 Figure 2-5. Connect local site (one external IP address = 253 internal IP addresses).

  • Page 20: Hardware Installation

    • System CD containing PDF of users’ manual • Tucows CD containing browser/shareware • Power supply • A Quick Start Guide • A serial cable If any of the items is missing or damaged, please contact Black Box at 724-746-5500.

  • Page 21: Cabling

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 3.3 Cabling Cabling your Router requires making the appropriate connections to PCs, cable or DSL modem, analog modem or ISDN TA (optional), AC power, and the router. Because this device also acts as a DHCP server, after your device is properly cabled, you will need to follow the configuration instructions provided in Chapter 4.
  • Page 22 CHAPTER 3: Hardware Installation 5. Connect a network cable from the cable or DSL modem to the 10BASE-T WAN port. 6. Connect the provided power supply cable to the 5-VDC power port on the back of the router. Plug the power supply into an AC power outlet as shown on the previous page.

  • Page 23: Software Installation And Configuration

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 4. Software Installation and Configuration Before beginning the installation process, make sure that your system meets all hardware and software requirements: • Intel ® 486 or higher processor. • 10/100 BASE-T cable to connect the Router to the network. •...

  • Page 24: Using The Setup Wizard

    CHAPTER 4: Software Installation and Configuration ROADBAND ONITOR Broadband Monitor is a multi-purpose utility designed to let you know the status of your Router connection. The monitor offers the ability to point and click on an event to access troubleshooting procedures. Refer to Chapter 7 for more information.
  • Page 25 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 4. When the software installation completes, the Setup Wizard dialog box appears. Figure 4-1. Setup Wizard dialog box. Click OK.
  • Page 26 CHAPTER 4: Software Installation and Configuration 5. The Setup Wizard: Device List dialog box appears. The Setup Wizard automatically checks your network for available network devices and displays them on the screen. Figure 4-2. Setup Wizard: Device List dialog box. Select the device you wish to configure from the Device Name list.
  • Page 27 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 6. The Setup Wizard: Device IP Address dialog box appears. Figure 4-3. Setup Wizard: Device IP Address dialog box. • Enter your local internal network’s IP address for this device. The Setup Wizard will automatically detect the first three octets of your local IP address.
  • Page 28 CHAPTER 4: Software Installation and Configuration 7. The Select Function dialog box appears. Figure 4-4. Select Function dialog box. Select the function of the WAN Ethernet port by choosing IP Routing (NAT Enabled) or IP Routing (NAT Disabled). If you are using NAT Enabled, you may also select Enable PPPoE .
  • Page 29 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 8. The External IP Assignment dialog box appears. Figure 4-5. External IP Assignment dialog box. Enter the WAN Ethernet IP address information provided by your ISP or other external network administrator. • In the External IP Address box, enter the WAN Ethernet IP Address. •...
  • Page 30 CHAPTER 4: Software Installation and Configuration 9. The Asynchronous port function dialog box appears. Select 1) Remote Access, 2) IP Routing (NAT Enabled), or 3) IP Routing (NAT Disabled). Figure 4-6. Asynchronous port function. • Select Remote Access to allow remote users to dial-in to the network to access resources as if the remote user is connected to the network locally.
  • Page 31 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 1.) R EMOTE CCESS You must define the location of your remote user account database by selecting a) Use Local Client List or b) Use RADIUS Server. NOTE The Local Client List allows you to add a maximum of 64 users. .) U OCAL LIENT...
  • Page 32 CHAPTER 4: Software Installation and Configuration Password Verification: Re-enter the remote dial-in user’s password. Callback Type: Select one of the following three callback options for each remote client: • No Callback: Select this option to allow the remote user to immediately connect to the network after being authenticated.
  • Page 33 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL .) U RADIUS S ERVER Select this option if you would like your remote clients to be authenticated on a RADIUS server. You must enter the following RADIUS Server Settings: Figure 4-8. Use RADIUS Server screen. RADIUS Access Server IP Address: Enter the IP address of the RADIUS Access Server.
  • Page 34 CHAPTER 4: Software Installation and Configuration 2.) IP R (NAT E OUTING NABLED 3.) IP R (NAT D OUTING ISABLED If you select IP Routing for the asynchronous port, the Setup Wizard: IP Routing dialog box appears. Figure 4-9. Setup Wizard: IP Routing dialog box. Enter the information required to dial-up and log into your ISP’s remote server: Telephone Number: Enter the phone number used to dial your remote server (ISP).
  • Page 35 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 10. The Setup Wizard: DNS IP Address dialog box appears. Figure 4-10. Setup Wizard: DNS IP Address dialog box. Enter your ISP’s DNS Server IP address. If you are not sure of the IP address, contact your ISP.
  • Page 36 CHAPTER 4: Software Installation and Configuration 11. The Setup Wizard: Modem Settings dialog box appears. Figure 4-11. Setup Wizard: Modem Settings dialog box. The final step in configuring your Router for basic operations is to define your modem Manufacturer, Model, and the DTE baud rate or speed of communication between the Router’s serial async port and your modem or ISDN TA.
  • Page 37 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 13. The Modem Initial Command dialog box appears. Figure 4-12. Modem Initial Command dialog box. Select your modem manufacturer, then select the model from the list provided. Click OK (if your modem is not listed and you have a driver disk, click Have Disk... to install your modem).
  • Page 38 CHAPTER 4: Software Installation and Configuration NOTE You may need to set a lower baud rate since the theoretical maximum connection speed may not be attainable due to variations in quality of phone line and ISP connections. Click Next>> to complete the basic configuration. 15.

  • Page 39: Testing Your Connection

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 16. The Note dialog box appears. It indicates that you have completed the Setup Wizard. Figure 4-14. Note dialog box. Read the “IMPORTANT!” information contained in the dialog box. Choose Run Monitor (recommended), Run Manager, or Exit. 4.3 Testing Your Connection When you select Run Monitor, the Broadband Monitor program loads.
  • Page 40 CHAPTER 4: Software Installation and Configuration NOTE If a problem occurs while testing your connection, or you need to configure more advanced options for your Router, use Broadband Manager by selecting Programs, Broadband Manager, Broadband Manager.

  • Page 41: Telnet

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 5. Telnet Telnet is a telecommunications software utility that allows you to access a remote device. The Router has a built-in Telnet Server that enables a Telnet client to remotely configure the device using a menu system. IMPORTANT Non Windows operating system users must use the Telnet menu system to define the function of the WAN and async ports, to define how IP...

  • Page 42: Using The Telnet Server Menu

    CHAPTER 5: Telnet 2. When prompted to input the Router Password, press Enter. 3. The Router Telnet Server Menu appears. Figure 5-2. Telnet Server menu. 5.2 Using the Telnet Server Menu To use the menu, type the letter corresponding to the parameter you’d like to change.
  • Page 43 The default is no password. If you choose to use a password, ensure that you write the password down and keep it in a safe place. If you forget the password, contact Black Box Technical Support at 724-746-5500 for assistance. e). WAN E...
  • Page 44 CHAPTER 5: Telnet f). WAN E THERNET ETTINGS Define the function of the WAN port by selecting Internet Access (IP Routing - NAT Enabled) or LAN-to-LAN access (IP Routing - NAT Disabled). Refer to Section 6.1.2 for more information. Figure 5-3. Selecting Internet access. a).
  • Page 45 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL b). LAN-to-LAN Access To use the WAN port to connect to another LAN, you must configure the following: Figure 5-5. LAN-to-LAN access. Enter the IP and Netmask address of the network to which you are connecting. g).
  • Page 46 CHAPTER 5: Telnet IP Routing If you will use the async port for IP Routing, enter the following information as described: Figure 5-6. IP Routing. a). Telephone Number Enter the phone number the async device must dial to connect to the remote system.
  • Page 47 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL async port. You may need to select a lower speed to ensure a quality connection. f). Modem Pre-Initial String Consult your modem or ISDN TA User Guide for this information. The default value will work for most analog modems.
  • Page 48 CHAPTER 5: Telnet address to be assigned to the remote system. Remote Access Remote Access: To configure the async port for Remote Access, enter values for each of the following fields: Figure 5-7. Remote Access Port settings. a). IP Assigned Method Select the method the client will use to have their IP address assigned.
  • Page 49 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL enter up to 64 remote clients. f). Idle Timeout The default value is 5 minutes. g). Serial Baud rate Select one of the available options. You may need to use a slower speed to ensure a quality connection.
  • Page 50 CHAPTER 5:Telnet h). R DNS IP A OUTER DDRESS Enter the IP address of your Internet Service Provider’s DNS server. i). DHCP S ERVER You may select Disable or Enable. If you would like the Router DHCP server function to provide IP information to workstations as they connect to the network, select Enable.
  • Page 51 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL NOTE After completing your configuration, you must select Save and Restart Server or your settings will be lost when the device is powered off. o). D IAGNOSTIC The Diagnostic option performs basic testing of the Router, displays information about your firmware, and offers options for assigning the LAN and WAN MAC addresses as may be required by your ISP.

  • Page 52: Broadband Manager

    CHAPTER 6: Broadband Manager 6. Broadband Manager Broadband Manager is the main program used to configure all the settings of your Router. 1. To run Broadband Manager, click on the Broadband Manager icon on your desktop, or click Start, Programs, Broadband Manager, Broadband Manager. 2.

  • Page 53: General Settings

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL After you have selected a device from the Available Devices list, the Status field provides information about the name, IP address, MAC address, and Firmware version of your Router. The buttons in the left column of the screen offer the ability to change the device’s name and password, save and load settings, upgrade the firmware, or run general diagnostics on the device.

  • Page 54: Lan Ethernet Segment

    CHAPTER 6: Broadband Manager Figure 6-2. General Settings screen. 6.1.1 LAN E THERNET EGMENT Server IP Address: This IP address is the internal LAN IP address of the Router. The address entered into the Setup Wizard is displayed here (for example, 192.168.2.1).

  • Page 55: Async Port

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL External Port IP Address: Enter the IP address provided by your ISP or remote system administrator. External Port IP Netmask: Enter the subnet mask of the port as provided by your ISP or remote system administrator. Gateway IP Address: Enter your ISP or remote network’s Gateway IP address.
  • Page 56 CHAPTER 6: Broadband Manager Figure 6-3. IP Routing Settings dialog box. IP Routing (NAT Enabled) If NAT is enabled, all local users will be firewall protected and will share one IP address through the Async port. Enter values in the fields as described: Tel Number: Enter the phone number required to access your ISP.
  • Page 57 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Allow Remote Dial-In This option allows a remote site to dial-in to this network. 1. From the IP Routing Settings dialog box, select Allow Remote Dial-In. 2. Click Remote Authentication Settings. 3. The Remote Connection Authentication dialog box appears. Figure 6-4.
  • Page 58 CHAPTER 6: Broadband Manager Callback Settings From a remote site, you can trigger your Router to establish a connection with your ISP. 1. Click Callback Settings and select one of three callback options: a. No Callback b. Trigger (ISP) Server Connection—The Router will establish a connection with the ISP server after a remote user dials into the asynchronous port.
  • Page 59 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL IMPORTANT The Router is set up with a default guest user, which requires no password. For security reasons, either delete the guest user id or provide it with a password. Figure 6-5. Client Configuration screen. Client Information: For each new remote user added to the system, enter the following information: User Name: Specify a user name with a maximum of 16 characters.
  • Page 60 CHAPTER 6: Broadband Manager Variable Callback: This option allows the remote client to specify the phone number the Router should call each time a dial-up connection is established. Assign a specific IP for this user: Select this option if you would like to have a specific IP address assigned to this user.
  • Page 61 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 3. Use the List box to select the Main or Backup RADIUS Server from which the device will be authenticated. 4. Complete the provided fields for the Access and Accounting Server fields: RADIUS Access Server IP Address: Enter the IP Address of the RADIUS Access Server.
  • Page 62 CHAPTER 6: Broadband Manager Figure 6-7. Remote Access Settings dialog box. Complete the fields as follows: IP Assigned Method for Remote Clients: A remote client must have an IP address to connect to the network. IP addresses may be assigned automatically from a designated IP address pool using DHCP, or the IP address may be manually assigned.
  • Page 63 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL IPX/SPX Frame Type: The Router can automatically detect what kind of IPX/SPX frame type you are using. You may manually select a frame type by using the list box. Remote Client Authentication: Remote authentication settings allow you to specify how you would like to authenticate remote users.
  • Page 64 CHAPTER 6: Broadband Manager Figure 6-8. Virtual Server Mapping. For each service you’d like to set up: 1. Use the Port No. field to select either the WAN or Async (Serial) port. 2. Enter the IP address supplied by your ISP in the External IP field. If your ISP uses dynamic IP addressing, set this field to 0.0.0.0.

  • Page 65: Port Settings

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 5. Enter the port number for the service that you will be using for this IP mapping. Click Insert to include the mapping. 6. Click OK when you have completed mapping addresses. NOTE IP Mapping function allows you to have only one port service on your LAN.

  • Page 66: Edit Login For Remote Access

    CHAPTER 6: Broadband Manager 2. Complete the fields as follows: Baud rate: Use the list to select the Remote Access DTE speed for your device. The absolute maximum setting for a given port on the network device is 4 x the speed of your modem.
  • Page 67 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Figure 6-10. Login Script dialog box. A sample remote access login script is shown below. If a remote access client is configured to “bring up a terminal window after dialing,” this remote access login script initiates.
  • Page 68 CHAPTER 6: Broadband Manager Writing a Login Script for IP Routing To write an effective login script, you must obtain the correct login script information from your ISP and become familiar with using the login script commands. Every ISP has a unique login interface screen. Check with your ISP to determine how your ISP requests information from you when using a PPP connection.
  • Page 69 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Example 1: Script for Normal Reliable ISP Login Script Meaning of Each Login Script Command Send“ATZ” Rests Modem Send“ATS0 =1” Sends initial string ‘ATS0 =1’ to modem Send“ATDT888-1234” Dial phone number 888-1234 Wait“CONNECT”...

  • Page 70: Modem String Settings

    CHAPTER 6: Broadband Manager Example 3 : Script for Unreliable ISP (2nd ISP backup) Login Script Meaning of Each Login Script Command Send“ATZ” Resets modem Send“ATS0 =1” Sends initial string ‘ATS0 =1’ to modem Send“ATDT8881234” Dials phone number 888-1234 Wait“CONNECT” 12 Waits for ISP to send reply ‘CONNECT’.

  • Page 71: Dial-Up/Hang-Up Settings

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL IMPORTANT There is no standard ISDN TA initialization string. If your ISDN TA is not included in the modem list, check your ISDN TA User’s Guide for information for the initialization string for an Asynchronous to Synchronous PPP connection.

  • Page 72: Lan Dhcp Server

    CHAPTER 6: Broadband Manager If the retry count is 0, the device will not dial-out to connect to the remote site. NOTE Automatic Reconnect will override the Retry count setting if retry count is set to 0. 6.3 LAN DHCP Server NOTE Refer to the Glossary in Appendix B for more information about the DHCP function.

  • Page 73: Ip Address Pool

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 3. Complete the following information: DNS IP Address: Enter the ISP’s DNS IP address. You may enter up to four ISP DNS IP addresses. Click Insert. 6.3.1 IP A DDRESS The IP Address Pool contains the range of IP addresses that will be automatically assigned to the clients of your network as they connect to the network.

  • Page 74: Routing Settings

    CHAPTER 6: Broadband Manager NOTE Refer to the Appendix C for information about determining a computer’s netmask address. 6.4 Routing Settings Routing is the process of moving a packet of data from source to destination. The router enables messages to pass from one computer to another and eventually reach the target machine.
  • Page 75 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL OUTING For each different subnet on your LAN, enter: Enter the (network/subnet) IP address to which you want to route. Netmask: Enter the subnet mask of your Network IP address. Gateway: Enter the IP address of the gateway device linking your network to the other network/subnet.
  • Page 76 CHAPTER 6: Broadband Manager PC 1 192.168.3.9 WAN Ethernet 192.168.3.1 Net Access RF500S - 1 Broadband Router LAN Ethernet 192.168.5.1 WAN Ethernet 192.168.5.254 Net Access RF500S - 2 Broadband Router LAN Ethernet 172.168.2.254 PC 2 172.168.2.1 Figure 6-13. Routing. What is the purpose of the routing table? In the diagram above, the Router has the routing information to route between 192.168.3.x and 192.168.5.x.

  • Page 77: Filter Settings

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL If you would like the Router to route to 192.168.3.x, enter the following routing table information into the Routing settings: 192.168.3.0 Network: 255.255.255.0 Gateway IP: 192.168.5.1 Interface: WAN Ethernet 6.5 Filter Settings You can use Filter Settings to choose which packets are allowed to enter the network and which packets will be blocked.
  • Page 78 CHAPTER 6: Broadband Manager 3. Select the Block tab or the Pass tab to define your filtering. • The Block function filters by blocking packets from going out the WAN port or coming in through the LAN port. To enable the Block IP filter function, select Enable Block IP Filter Function.
  • Page 79 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL NOTE If conflicting rules have the same privilege level, then the Router will block the packet. Click Insert to add each IP address to the list. To remove a defined packet, select the packet you’d like to delete from the table and click Delete.
  • Page 80 CHAPTER 6: Broadband Manager Figure 6-15. Filter Settings dialog box. The filter works by filtering TCP/IP port numbers. The five most commonly used port numbers are listed for you. They include the port numbers for Mail, WWW, FTP, Telnet, and News. If you would like to filter other services, you must know the port number for the service.
  • Page 81 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Figure 6-16. Privileged Client Table dialog box. LAN Local Client List In the Privileged Client Table, enter the clients you wish to have privileged access to the services that you have selected in the Filter Settings dialog box. The filter uses MAC addresses to identify the privileged clients.

  • Page 82: Refresh Device List

    CHAPTER 6: Broadband Manager 6.6 Refresh Device List From the main Manager dialog box, click Refresh Device List to search the LAN for available network devices and display them in the Available Devices list. NOTE If a device does not appear in the list, click Refresh Device List again to determine if the device will appear on the list.

  • Page 83: Save Settings To File

    If you have completely forgotten your password, contact Black Box Technical Support for assistance. Refer to Chapter 10 for more information about calling Technical Support.

  • Page 84: Load Settings

    CHAPTER 6: Broadband Manager To save your settings to a file: 1. In the File Name field, enter a name for your file. NOTE Do not change the file type extension. If you try to use the Load Settings function, the manager program will look for the specific file extension compatible with your device.

  • Page 85: Upgrade Firmware

    WARNING Upgrade the firmware of your Router only under the advice and direction of Black Box Technical Support (call 724-746-5500). Improperly upgrading the Router may disable the device. The Upgrade Firmware options allow you to upgrade your Router firmware. The Upgrade Firmware option upgrades the firmware of your Router, not the Broadband Manager or Monitor software.

  • Page 86: General Diagnostic

    CHAPTER 6: Broadband Manager To Upgrade your firmware: 1. Download the latest firmware from the Black Box Web site at www.multitech.com (www.blackbox.com). 2. Copy the firmware to the directory containing the Broadband Manager program files. Refer to the default Firmware File Directory field to determine the location of the files on your system.
  • Page 87 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Figure 6-21. General Diagnostic dialog box. 3. Record the information if necessary and click OK to exit.

  • Page 88: Router Monitor

    CHAPTER 7: Broadband Monitor 7. Broadband Monitor Broadband Monitor is a utility that provides both monitoring and troubleshooting functions. 7.1 Running Broadband Monitor 1. Click on the Broadband Monitor icon, or select Start, Programs, Broadband Manager, Broadband Monitor. 2. The Broadband Monitor dialog box appears.

  • Page 89: Test Connection

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 7.3 Test Connection The Test Connection option tests your connection settings and assists you in determining if problems are due to the modem, the Router, or an incorrect setting. Test Connection uses the attached modem(s) to dial-up the remote server (ISP) and establish a connection.

  • Page 90: Terminate Connection

    Click Save to a File to save a monitoring session to a file. This feature can be used to create an event log to send to Black Box Technical Support for evaluation. 1. From the main Broadband Monitor dialog box, select Save to File.
  • Page 91 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Figure 7-4. Save Log Files dialog box. If you want to save the monitor display at any point in time, select the monitor you’d like to save to a file (TCP/IP, Event Message, etc.). Select the File Name and File Directory to which you’d like to save the file and click Save.

  • Page 92: Ip Address/Name

    CHAPTER 7: Broadband Monitor NOTE The Append Database file option will reset the monitor and clear the screens after the autosave has appended the information to the file. WARNING The database size limit is equal to the amount of available disk space. Use this option with caution.

  • Page 93: Event Messages

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 3. Enter each computer’s IP Address and associated User Name in the provided fields. 4. Click Add after each IP address and name have been added to the list. 5. When all addresses have been added, click OK. 7.7 Event Messages Event Messages are displayed in the lower half of the Broadband Monitor display.

  • Page 94: Time Tab

    CHAPTER 7: Broadband Monitor 7.9 Time Tab The Time Tab provides information about the amount of time the device has been powered on, the total connection time, the current connection time, and the amount of data transferred and received. 1. From the main Broadband Monitor dialog box, click the Time tab. 2.

  • Page 95: Status Tab

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 7.10 Status Tab The Status tab provides information about the status of the WAN Ethernet and Async ports. 1. From the Broadband Monitor dialog box, click the Status tab. 2. The Status tab information appears. Figure 7-7.

  • Page 96: Statistics Tab

    CHAPTER 7: Broadband Monitor 7.11 Statistics Tab The Statistics tab indicates, by port, how many bytes of data have come in and out through the Router. 1. From the Broadband Monitor dialog box, click the Statistics tab. 2. The Statistics tab dialog box appears. Figure 7-8.
  • Page 97 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 4. Use the Reset button to set the IP statistics to zero. 5. To Exit Broadband Monitor, close the window.

  • Page 98: Lan Client Settings

    CHAPTER 8: LAN Client Settings 8. LAN Client Settings In order for a computer to access the Internet, the TCP/IP protocol must be installed on the computer. Computers on your local LAN as well as computers dialing in to your network may use dynamic or static IP addresses. Dynamic IP addresses may be automatically assigned by the DHCP function of the Router or another DHCP server.

  • Page 99: Accessing A Windows Nt Server

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL The basic process consists of installing a dial-up adapter and a network protocol. Then, depending on the server to which you are connecting, you will likely need to install client software and specify the particular services you would like to use. 8.2 Accessing a Windows NT Server Windows NT Server combines the best aspects of an application server, a file and printer server, a communications server, and a Web server.

  • Page 100: Adding Tcp/Ip (Nt Server Connection)

    CHAPTER 8: LAN Client Settings 8.2.2 A TCP/IP (NT S DDING ERVER ONNECTION Windows 95/98/NT: 1. In the Network dialog box, Configuration tab, click Add. 2. Select Protocol and click Add. 3. The Select Network Protocol dialog box opens. In the Manufacturers box [Win95 only], select Microsoft.

  • Page 101: Set Your Primary Network Logon (Nt Server Connection)

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 8.2.5 S (NT S RIMARY ETWORK OGON ERVER ONNECTION Windows 95/98: 1. In the Primary Network Logon box on the Configuration tab of the Network dialog box, select (the previously installed) Client for Microsoft Networks. 2.

  • Page 102: Make Your New Connection (Nt Server Connection)

    CHAPTER 8: LAN Client Settings Identification Windows 95/98: 1. In the Network dialog box, select the Identification tab. 2. In the Workgroup field, enter the name of your NT domain or the name of your workgroup as provided by your Network Administrator. 3.

  • Page 103: Set Dial-Up Type (Nt Server Connection)

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 3. When the Dial-Up Networking dialog box opens, click Install. 4. Follow the onscreen instructions to configure your connection. 8.2.8 S (NT S ERVER ONNECTION Windows 95/98: 1. Right-click the newly created connection icon, then click Properties; the My Connection dialog box opens.

  • Page 104: Adding The Dial-Up Adapter (Novell Server Connection)

    CHAPTER 8: LAN Client Settings 8.3.1 A DDING THE DAPTER OVELL ERVER ONNECTION Windows 95/98: 1. Click Start, Settings, Control Panel. 2. Double-click the Network icon to open the Network dialog box. 3. Click Add. The Select Network Component Type dialog box opens. 4.

  • Page 105: Adding Client For Netware Networks

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Windows NT: NOTE NWLink IPX/SPX Compatible Transport is probably already installed, along with NWLink NetBIOS and TCP/IP Protocol; however, if NWLink IPX/SPX Compatible Transport does not appear on the Protocols tab of the Network dialog box, perform the following steps: 1.

  • Page 106: Set Your Primary Network Logon (Novell Server Connection)103 8.3.6 Set Your Access Control (Novell Sever Connection)

    CHAPTER 8: LAN Client Settings 5. Click OK to return to the Network dialog box. 6. In the Network dialog box, Configuration tab, select Client for NetWare Networks. 7. Click Properties. 8. On the General tab, in the Preferred server field, enter the name of your Novell Server Domain.

  • Page 107: Set Dial-Up Type (Novell Server Connection)

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Windows NT: 1. Double-click My Computer. 2. Double-click Dial-Up Networking. 3. When the Dial-Up Networking dialog box opens, click Install. 4. Follow the onscreen instructions to configure your connection. 8.3.8 S OVELL ERVER ONNECTION Windows 95/98:...

  • Page 108: Accessing A Windows Nt Server And A Novell Netware Server

    CHAPTER 8: LAN Client Settings 8.4 Accessing a Windows NT Server and a Novell NetWare Server NOTE Before configuring your remote site, make sure that TCP/IP has been installed on your NT Server. Perform the following procedures if your PC workstation needs to access both a Windows NT Server and a Novel NetWare Server.

  • Page 109: (Novell/Nt Server Connection)

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 8.4.3 A /NT S DDING LIENT FOR ICROSOFT ETWORKS OVELL ERVER ONNECTION Windows 95/98: 1. In the Network dialog box, Configuration tab, click Add. 2. Select Network Client and click Add. 3. The Select Network Client dialog box displays. In the Manufacturers option box, select Microsoft.

  • Page 110: Adding Client For Netware Networks

    CHAPTER 8: LAN Client Settings Windows NT: NOTE NWLink IPX/SPX Compatible Transport is probably already installed, along with NWLink NetBIOS and TCP/IP Protocol; however, if NWLink IPX/SPX Compatible Transport does not appear on the Protocols tab of the Network dialog box, perform the following steps: 1.
  • Page 111 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 2. Click Properties. The TCP/IP Properties dialog box opens with the IP Address tab selected. 3. Make sure that Obtain an IP Address Automatically is selected. (It’s the default.) 4. Click OK to close the TCP/IP Properties dialog box. Network Client Windows 95/98: 1.

  • Page 112: Make Your New Connection

    CHAPTER 8: LAN Client Settings 3. Disable Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks. This will ensure that when you log into your NT server, Windows will use the TCP/IP protocol. Next, you must enable Client for Microsoft Networks.

  • Page 113: Set Dial-Up Type (Nt/Novell Server Connection)

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Windows NT: 1. Double-click My Computer. 2. Double-click Dial-Up Networking. 3. When the Dial-Up Networking dialog box opens, click Install. 4. Follow the onscreen instructions to configure your connection. 8.4.10 S (NT/N OVELL ERVER ONNECTION...

  • Page 114: Accessing A Unix Server

    CHAPTER 8: LAN Client Settings 8.5 Accessing a Unix Server Perform the following procedures to prepare your PC workstation to access a remote Unix Server. 8.5.1 A DDING THE DAPTER ERVER ONNECTION Windows 95/98/NT: 1. Click Start | Settings | Control Panel. 2.

  • Page 115: Set-Up Properties Of Components (Unix Server Connection)

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL [Note: Windows NT workstation has no Manufacturers box.] 4. Click OK (twice) to return to, and then close, the Network dialog box. 8.5.3 S ROPERTIES OF OMPONENTS ERVER ONNECTION Dial-Up Adapter Windows 95/98: 1.

  • Page 116: Set Dial-Up Type (Unix Server Connection)

    CHAPTER 8: LAN Client Settings 8.5.5 S ERVER ONNECTION Windows 95/98: 1. Right-click the newly created connection icon, then click Properties; the My Connection dialog box opens. 2. On the General tab, click Server Type; the Server Types dialog box opens. Select PPP: Windows 95, Windows NT 3.5, Internet.
  • Page 117 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 4. Click Next>>, then follow the onscreen instructions to configure your connection.

  • Page 118: Lan-To-Lan Settings

    CHAPTER 9: LAN-to-LAN Settings 9. LAN-to-LAN Settings The majority of settings for LAN-to-LAN Routing are set up through Broadband Wizard or Broadband Manager when IP routing (NAT disabled) is configured. This section provides an overview of LAN-to-LAN Routing and shows you some of the benefits and limitations of LAN-to-LAN Routing.

  • Page 119: Using The Find Computer Command

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL 9.2 Using the Find Computer Command If your clients are in different subnets or separated by a router, you will not be able to use the Find Computer function within Windows by selecting Start | Find | Computer.
  • Page 120 CHAPTER 9: LAN-to-LAN Settings The LMHosts file can be edited using a text editor such as Notepad. At the end of the file, enter the IP address, followed by a space, then the host or computer name. Add all necessary IP addresses and computer names to the LMHosts file and save the file.

  • Page 121: Troubleshooting

    This chapter provides a list of common problems encountered while installing, configuring, or administering the Router. If you are unable to resolve your problem, call Black Box Technical Support at 724-746-5500. 10.1 Problems/Solutions Problem: My computer can’t detect my Router on the LAN when I start one of the Broadband Utilities (that is, Device Not Found).
  • Page 122 CHAPTER 10: Troubleshooting Solution #1: Remove the TCP/IP dial-up adapter from all computers that will be using your Router to access the Internet. TCP/IP dial-up adapter is not needed to use the Router to connect to the Internet. 1. To remove the Dial-up Adapter, click Start | Settings | Control Panel. 2.
  • Page 123 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Problem: When I install the Broadband Utilities, I get the error message “missed export file oleaut32.dll” Solution: If you are using Windows 95/98, your computer has an old version of oleaut32.dll. • Download the newest version of oleaut32.dll from the Microsoft web site (http://www.microsoft.com).
  • Page 124 CHAPTER 10: Troubleshooting • If after lowering the baud rate, you can’t establish a connection, use the Broadband Monitor’s on-line help. If your connection still doesn’t work, contact your ISP. Problem: Sometimes when I try to use the Internet or get my mail, the application can’t connect to the Internet immediately.

  • Page 125: Calling Black Box

    10.2 Calling Black Box If you determine that your Router is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box at 724-746- 5500. Before you do, make a record of the history of the problem. We will be able to...

  • Page 126: Shipping And Packaging

    • Package it carefully. We recommend that you use the original container. • If you are shipping the Router for repair, make sure you include everything that came in the original package. Before you ship, contact Black Box to get a Return Authorization (RA) number.

  • Page 127: Appendix A: Tools For Your Router

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Appendix A. Tools for Your Router A.1 Broadband Monitor If you are having problems, the Broadband Monitor can be a valuable tool to assist in troubleshooting. Additional troubleshooting information is available through the on-line help screens.

  • Page 128: Tracert

    APPENDIX A: Tools for Your Router A.4 TRACERT TRACERT is an extensive PING utility that allows you to trace the route of an IP address. The utility reports the number of router hops, the time for each hop, and any failed attempts to cross a hop. The information provided by this utility assists you to locate the specific site of a failed PING.

  • Page 129: Appendix B: Cabling Diagrams

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Appendix B. Cabling Diagrams B.1 WAN/LAN Cables Figure B-1. WAN/LAN connectors. Table B-1. Pinning. Circuit Signal Name TD+ Data Transmit Positive TD- Data Transmit Negative RD+ Data Receive Positive RD- Data Receive Negative...

  • Page 130: Serial Cable

    APPENDIX B: Cabling Diagrams B.2 Serial Cable Serial Figure B-2. Serial connector. Male Male 8-pin DB-25 Mini-DIN To LRB500A To Modem Figure B-3. Pinning.

  • Page 131: Appendix C: Glossary

    NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Appendix C. Glossary Baud rate: Baud rate refers to the number of bits per second (bps) that are transmitted between your network device and modem or ISDN TA. DHCP (Dynamic Host Configuration Protocol): A protocol that was made to lessen the administrative burden of having to manually configure TCP/IP Hosts on a network.
  • Page 132 Router’s memory. Your Router supports flash ROM, which means you can upgrade the firmware in your network device very easily by downloading a copy of the new firmware from the Black Box Web site and using the Broadband Manager Upgrade Firmware function.
  • Page 133 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL ISDN TA: (Integrated Services Digital Network Terminal Adapter) ISDN is a high- speed digital telephone connection involving the digitization of the telephone network using existing wiring. An ISDN Terminal Adapter can be thought of as an ISDN Modem.
  • Page 134 APPENDIX C: Glossary back to me at this IP address.” In essence, it appears as though all your clients requests are coming from that one IP address (hence the name “IP masquerading”). When all the information comes back through the Broadband, it sorts the data using an Address Translation Table and returns the data to the computer on your network that requested it.
  • Page 135 NET ACCESS BROADBAND ROUTER W/4-PORT SWITCH USERS’ MANUAL Router: A device which forwards traffic between networks. If you request information from a location on your network or the Internet, the router will route the request to the appropriate destination. The router’s job is to listen for requests for IP addresses that are not part of your LAN.
  • Page 136 APPENDIX C: Glossary UDP (User Datagram Protocol): An Internet Standard transport layer protocol. It is a connectionless protocol that adds a level of reliability and multiplexing to IP.

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