Questions About The Multi-Room Dvr Client Set-Top - Scientific Atlanta Explorer User Manual

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Q. Why did the DVR record only part of a program?
A. If the beginning of the program is missing, you may have tuned to the program
and pressed
If the end of the program is missing, the DVR may have reached its storage
capacity, the program may have continued past its scheduled time, or you may
have manually stopped the recording.
If there is a chance that the program you are recording may continue past its
scheduled time, you can allow for this uncertainty by extending the stop time on
the Confirm Recording screen.
To determine why the entire program was not recorded, display the Recorded
List screen and select the program in question. The Information area in the
upper left of the Recorded List screen indicates one of the following reasons:
• User stopped recording early.
• Reached storage capacity.
If the DVR has reached its storage capacity, you must make space to record
other programs. To make more space on the DVR:
1. Erase recordings that you no longer want, or copy recordings you want to keep to
a VCR tape and then erase them from the DVR. For details, see "Erase
Recordings" on page 22 or "Copy Recordings From Your DVR to a VCR Tape" on
page 23.
2. Turn Auto Erase On. Your oldest recordings are erased automatically if space is
needed. For details, see "Automatically Erase Oldest Recordings" on page 22.
Q. I tried to copy a DVR recording to a VCR tape, but nothing recorded. Why?
A. Some DVR recordings, particularly pay-per-view events, cannot be archived to
VCR tape, due to copy protection settings within the program content.
If you copy a DVR recording to a VCR tape, do not delete the DVR recording
until you verify that you can successfully playback the recording on the VCR
tape. You have to playback the recording on the VCR tape to verify that the
archiving process was successful.
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Q. Can a Multi-Room DVR client set-top record a program?
A. No. Programs must be set up to record on the Multi-Room DVR server.
Q. Can I erase a recording on the Multi-Room DVR server if someone is
currently watching it on one of the client set-tops?
A. Yes. However, a warning/confirmation message will be displayed on the TV
connected to the Multi-Room DVR server stating that someone is watching the
recording on another TV. The message will state "....are you sure you want to
erase it?" If your answer is yes, press
Q. Why can't the Multi-Room DVR client set-top play recordings whose titles
are gray in the Recorded List?
A. The recording may be a high-definition program or someone may have erased the
recording on the Multi-Room DVR server. You can find out if the recording has
been erased by closing the Recorded List and then displaying it again. If the
recording is not listed when you display the Recorded List for the second time, then
it has been erased. If the recording is still listed in gray, the recording was made
from a high-definition program and can only be played back on the 8300HD Multi-
Room DVR server set-top.
Note: As a future enhancement, the Explorer 3250HD client set-top will be
able to playback HD recordings.
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to confirm that you do want to erase it.
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