PRESONUS Eris E44 Owner's Manual page 20

How to Get Warranty Service (outside of USA):
Limitation of Implied Warranties:
3. The return authorization number as well as
shipping instructions shall be provided after your
service request is reviewed and confirmed.
4. The product should be returned for service in the original
product packaging. Products may be shipped in a
manufactured "flight" or "road" style cases but PreSonus
will NOT cover any shipping damage to these cases.
Products that are not shipped in the original product
package or a manufactured case may not receive a
warranty repair, at PreSonus's sole discretion. Depending
on the product model and the condition of your
original packaging, your product may not be returned
to you in the original packaging. The return shipping
box may be a generic box that has been fitted for that
model tested if the original gift box is not available.
1. You must have an active user account with PreSonus and
your hardware must be on file with your account. If you do
not have an account, please go to: http://www.presonus.
com/registration and complete the registration process.
2. Contact the Technical Support/Service Department
for your region at http://www.presonus.com/buy/
international_distributors and follow procedures
provided by your PreSonus contact.
ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN DURATION
TO THE LENGTH OF THIS WARRANTY.
Some states, countries, or provinces do not allow
limitations on how long an implied warranty lasts,
so the above limitation may not apply to you.