Intel SS4200-E Implementation And Troubleshooting page 11

Troubleshooting common
Active Directory issues
• No configuration of a working domain DNS server /
Active Directory controller is required
• Active Directory uses DNS as its domain controller
location mechanism. If the storage device is not
defined on the DNS server of the Active Directory
domain, Active Directory will not recognize the
storage system:
• Verify and correctly set the Storage Manager
Network Services under Windows File Sharing (CIFS)
Setting
• "ping" and "nslookup" commands can be used to
test name resolution
•
•
If responses are correct, DNS is working correctly
11
C:\> ping <storage system name>
• Will respond with associated IP address and
ping response
C:\> nslookup <storage system name>
• Successful response:
Server: <Domain DNS server>
Address: <Domain DNS server IP address>
Non-authoritative answer:
Name: <FQDN for storage system>
Address: <storage system IP address>
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Copyright © Intel Corporation, 2008. All rights reserved.
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