Care And Maintenance; Troubleshooting - VTech Soothing Starlight Hippo User Manual

CARE & MAINTENANCE
1. Keep the unit clean by wiping it with a slightly damp cloth.
2. Keep the unit out of direct sunlight and away from any direct heat
source.
3. Remove the batteries when the unit will not be in use for an extended
period of time.
4. Do not drop the unit on hard surfaces and do not expose the unit to
moisture or water.

TROUBLESHOOTING

If for some reason the program/activity stops working, please follow
these steps:
1. Please turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play again.
5. If the product still does not work, replace with an entire set of new
batteries.
If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a
service representative will be happy to help you.
IMPORTANT NOTE:
Creating and developing Infant Learning products is accompanied
by a responsibility that we at VTech
every effort to ensure the accuracy of the information, which forms
the value of our products. However, errors sometimes can occur.
It is important for you to know that we stand behind our products
and encourage you to call our Consumer Services Department on
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, with
any problems and/or suggestions that you might have. A service
representative will be happy to help you.
take very seriously. We make
®
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