Network problem
Problems
No wireless connection
No mobile broadband
connection
34
Possible causes
•
The mobile broadband has
been capped.
•
No signal from the service
provider.
Possible solutions
1.
Check if the wireless radio is
on. See
Wi-Fi
setting.
2.
Try to get closer to the
wireless access point.
3.
Try to connect to another
known wireless access
point.
4.
Reset the wireless router if
using a private network;
open the browser to view
the landing page if using a
public network.
5.
Contact your internet
service provider for help.
1.
Check if the mobile
broadband is turned on. See
Mobile Broadband
2.
Move your tablet to a
different location for better
signal reception.
Contact your service provider to
change your broadband plan.
Setting.