Page 1 AC1600 WiFi VDSL/ADSL Modem Router Mode l D64 00 Us e r Manual April 2015 202-11485-01 350 East Plumeria Drive San Jose, CA 95134...
Page 2 Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
Page 3: Table Of Contents
Types of Logins ........... . . 19 NETGEAR genie Automatic Setup Utility ....... . 20 Set Up Your Modem Router for DSL Service.
Page 4 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Specify an IPv6 Internet Connection ........73 IPv6 Internet Connections and IPv6 Addresses .
Page 5 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Change an Outbound Firewall Rule........136 Remove an Outbound Firewall Rule .
Page 6 Use the Scan Feature of a Multifunction USB Printer ....193 Change NETGEAR USB Control Center Settings ......194 Change the NETGEAR USB Control Center Language .
Page 7 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Manage the Configuration File of the Modem Router....225 Back Up the Settings ..........225 Restore the Settings .
Page 8 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Change a Port Triggering Rule ........270 Disable or Remove a Port Triggering Rule.
Page 9: Chapter 1 Hardware Overview Of The Modem Router
1. Actual data throughput and WiFi coverage will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate and WiFi coverage. NETGEAR makes no express or implied...
Page 10: Unpack Your Modem Router
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Unpack Your Modem Router Your package contains the following items. Ethernet cable Phone cable Modem router DSL or ADSL filter Power adapter (varies by region) (varies by region) Figure 1. Package contents for the modem router Your package might contain more items.
Page 11: Front Panel With Leds
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Front Panel with LEDs The modem router displays status LEDs on the front panel. Power LED DSL LED Internet LED WiFi LED USB LED Figure 2. Modem router front panel view Hardware Overview of the Modem Router...
Page 12 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The following table describes the LEDs from right to left and their behavior. For information about how to troubleshoot with the LEDs, see Troubleshoot with the LEDs on page 278. Table 1. LED descriptions...
Page 13: Back Panel With Ports, Buttons, And Connector
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Back Panel with Ports, Buttons, and Connector The back panel of the modem router provides ports, buttons, and a DC power connector. The following figure shows only part of the back panel. Reset...
Page 14: Right Side Panel With Wps And Wifi On/Off Buttons And Usb Port
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Right Side Panel with WPS and WiFi On/Off Buttons and USB Port The right side panel provides the WiFi On/Off button, the WPS button, and a USB port. WiFi On/Off button WPS button UBS 2.0 port...
Page 15: Bottom Panel Product Label
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Bottom Panel Product Label The product label on the bottom panel of the modem router lists the login information, WiFi network name (SSID) and password (network key), serial number, and MAC address of the modem router.
Page 16: Chapter 2 Install And Access The Modem Router And Its Network
Log In to the Modem Router After Setup to View or Change Settings • Change the Language • Change the admin Password and Automatic Login Time-Out Period • Set Up Password Recovery • Let the Modem Router Automatically Update Its Firmware • Access the Modem Router with the NETGEAR genie App...
Page 17: Position Your Modem Router
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Position Your Modem Router The modem router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your modem router.
Page 18: Connect To The Modem Router
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Connect to the Modem Router During and after installation, you can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings of your computer so that it uses Dynamic Host Configuration Protocol (DHCP).
Page 19: Types Of Logins
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The default WiFi password (also referred to as the network key or passphrase) is also on the product label. Click the Connect button. The device connects to the WiFi network of the modem router.
Page 20: Netgear Genie Automatic Setup Utility
ADSL and VDSL service), you can set up your modem router with the NETGEAR genie automatic setup utility, which launches the first time that you set up the Internet connection for your modem router. The NETGEAR genie automatic setup utility runs on any device with a web browser.
Page 21: Set Up Your Modem Router For Dsl Service
For example, you could say, “I need my DSL service user name and password. Can you help me?” Note: If your provider says that they do not support NETGEAR services, tell them that you need only your DSL user name and password; you do not need support.
Page 22: Cable The Modem Router For Dsl Service And Access The Modem Router
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Cable the Modem Router for DSL Service and Access the Modem Router The following figure shows the cabling of your modem router for DSL service. Figure 6. Modem router cabling for DSL service ...
Page 23 IP address in the 192.168.0.2–192.168.0.254 range. Launch a web browser. The NETGEAR genie automatic setup utility displays. (This utility is also called the Setup Wizard.) Install and Access the Modem Router and Its Network...
Page 24 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 If the NETGEAR genie automatic setup utility displays, skip to Step 14. If it does not display, do the following: a. In the address field of the web browser, enter www.routerlogin.net. b. When prompted, enter admin for the user name and password for the password.
Page 25 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. When the modem router is connected to the Internet, the Congratulations! screen displays, and you successfully completed the setup process.
Page 26 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 (Only if the following screen displays) Specify how to manage problems with the detection of the Internet connection. The screen that might display states that a problem occurred while the wizard was detecting the Internet connection. If this screen does not display, continue with the next step.
Page 27 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 d. If your DSL modem includes a battery backup, reinsert the battery. e. Plug in your DSL modem’s power and turn on your DSL modem. f. Wait two minutes. g. Select the I just power cycled the modem and waited for 2 minutes radio button.
Page 28 Contact your ISP to verify that you are using the correct configuration information. d. Read Troubleshoot the Internet Connection on page 280. e. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Install and Access the Modem Router and Its Network...
Page 29: Set Up Your Modem Router For Cable Or Fiber Service
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Set Up Your Modem Router for Cable or Fiber Service You can install your modem router for cable or fiber (Ethernet WAN) service or for DSL service. If you use a cable or fiber modem, follow the procedure that is described in this section.
Page 30 IP address in the 192.168.0.2–192.168.0.254 range. Launch a web browser. The NETGEAR genie automatic setup utility displays. (This utility is also called the Setup Wizard.) Install and Access the Modem Router and Its Network...
Page 31 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 If the NETGEAR genie automatic setup utility displays, skip to Step 13. If it does not display, do the following: a. In the address field of the web browser, enter www.routerlogin.net. b. When prompted, enter admin for the user name and password for the password.
Page 32 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 From the Country menu, select the country in which you use the modem router. From the ISP menu, select the ISP that you are using. If your ISP is not in the menu, select Other.
Page 33 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 (Only if the following screen displays) Specify how to manage problems with the detection of the Internet connection. The screen that might display states that a problem occurred while the wizard was detecting the Internet connection. If this screen does not display, continue with the next step.
Page 34 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 • If the yellow Ethernet cable is not fully inserted or is inserted at a wrong place, do the following: a. Fully insert the Ethernet cable in the correct port on the cable or fiber modem and in the red Internet port on the modem router.
Page 35: Log In To The Modem Router After Setup To View Or Change Settings
Contact your ISP to verify that you are using the correct configuration information. d. Read Troubleshoot the Internet Connection on page 280. e. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log In to the Modem Router After Setup to View or Change Settings After you set up the modem router for DSL, cable, or fiber service, you can view or change the settings for the modem router by accessing NETGEAR genie.
Page 36 AC1600 WiFi VDSL/ADSL Modem Router Model D6400  To log in to the modem router: Launch an Internet browser from a computer or WiFi device that is connected to the network. Type http://www.routerlogin.net. Note: You can also type http://www.routerlogin.com or http://192.168.0.1.
Page 37: Change The Language
Change the admin Password and Automatic Login Time-Out Period NETGEAR recommends that you change the default password that you use to log in to the modem router to a more secure password. This is the password that you use to log in to the modem router with the user name admin.
Page 38: Set Up Password Recovery
Your settings are saved. Set Up Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the modem router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.
Page 39: Let The Modem Router Automatically Update Its Firmware
AC1600 WiFi VDSL/ADSL Modem Router Model D6400  To set up password recovery: Launch an Internet browser from a computer or WiFi device that is connected to the network. Type http://www.routerlogin.net. A login screen displays. Enter the modem router user name and password.
Page 40: Access The Modem Router With The Netgear Genie App
Do not turn off the modem router. Wait until the modem router finishes restarting and the Power LED turns solid green. Access the Modem Router with the NETGEAR genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network from a smartphone, tablet, or computer.
Page 41: Chapter 3 Manage The Internet Settings Manually
This chapter describes how you can manage the Internet settings of the modem router manually. Usually, the quickest way to set up the modem router is to allow the NETGEAR genie automatic setup utility to detect the Internet connection when you first access the modem router with an Internet browser.
Page 42: Use The Internet Setup Wizard After Initial Setup
Whether you use DSL service or cable or fiber service, you can use the Setup Wizard to detect your Internet settings and automatically set up your modem router. Note: The Setup Wizard is the same as the NETGEAR genie automatic setup utility that launches the first time you connect to your modem router. ...
Page 43 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. When the modem router is connected to the Internet, the Congratulations! screen displays, and you successfully completed the setup process.
Page 44 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The Setup Wizard performs a full scan, which might take up to six minutes. (Only if the following screen displays) Specify how to manage problems with the detection of the Internet connection. The screen that might display states that a problem occurred while detecting the Internet connection.
Page 45 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 • If your setup includes a cable or fiber modem, see if the yellow Ethernet cable is not fully inserted or is inserted at the wrong place. If necessary, do the following: a. Fully insert the Ethernet cable in the correct port on the cable or fiber modem and in the red Internet port on the modem router.
Page 46 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 c. Enter the address information that your ISP gave you for your fixed IP address configuration. d. Click the Next button. • If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP address, do the following: a.
Page 47: Manually Set Up An Adsl Internet Connection
Read Troubleshoot the Internet Connection on page 280. e. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Manually Set Up an ADSL Internet Connection You can view or change the modem router’s ADSL Internet connection settings manually.
Page 48 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 As an example, the following figure already shows the settings that display when you configure an ADSL connection. Manage the Internet Settings Manually...
Page 49 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Enter the ADSL settings as described in the following table. Field Description Select Country Select the country in which you use the modem router. Select Internet Service Select the Internet service provider (ISP) that you are using.
Page 50 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Field Description Account Name (If Required) Enter the account name, as indicated by your ISP. This name might also be called the host name. If your ISP did not provide you with an account name or host name, leave this field blank.
Page 51: Specify An Adsl Connection With A Login Requirement And Pppoa Or Pppoe Service
If your ISP did not provide you with a client ID string, leave this field blank. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 280.
Page 52 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Manage the Internet Settings Manually...
Page 53 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Enter the ADSL settings as described in the following table. Field Description Select Country Select the country in which you use the modem router. Select Internet Service Select the Internet service provider (ISP) that you are using.
Page 54 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Field Description Encapsulation Select the encapsulation, as indicated by your ISP: • PPPoE. Your Internet connection uses PPP over Ethernet. • PPPoA. Your Internet connection uses PPP over ATM. Login Enter the login name that you use to log in to your Internet service, as indicated by your ISP.
Page 55 MAC address of the Internet port. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 280.
Page 56: Manually Set Up A Vdsl Internet Connection
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Manually Set Up a VDSL Internet Connection You can view or change the modem router’s VDSL Internet connection settings manually. The following sections describe the options that are available to you to manually set up the VDSL Internet connection: •...
Page 57 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Manage the Internet Settings Manually...
Page 58 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Enter the VDSL settings as described in the following table. Field Description Select Country Select the country in which you use the modem router. Select Internet Service Select the Internet service provider (ISP) that you are using.
Page 59 If your ISP did not provide you with a client ID string, leave this field blank. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 280.
Page 60: Specify A Vdsl Connection With A Login Requirement And Pppoe Service
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Specify a VDSL Connection with a Login Requirement and PPPoE Service If you want to manually configure the VDSL connection settings, use the information that your ISP gave you to log in and connect to your Internet service. If you cannot find this information, contact your ISP.
Page 61 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Manage the Internet Settings Manually...
Page 62 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Enter the VDSL settings as described in the following table. Field Description Select Country Select the country in which you use the modem router. Select Internet Service Select the Internet service provider (ISP) that you are using.
Page 63 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Field Description Connection Mode Select how the Internet connection functions: • Always On. Once the Internet connection is established, it remains on. This is the default setting. • Dial on Demand. When someone attempts to connect to the Internet, the Internet connection is established.
Page 64: Manually Set Up A Cable Of Fiber Internet Connection
MAC address of the Internet port. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 280.
Page 65: Specify A Cable Or Fiber Connection Without A Login Requirement
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Specify a Cable or Fiber Connection Without a Login Requirement If you want to manually configure the cable or fiber connection settings, use the information that your ISP gave you to connect to your Internet service. If you cannot find this information, contact your ISP.
Page 66 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Manage the Internet Settings Manually...
Page 67 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Enter the cable or fiber settings as described in the following table. Field Description Select Country Select the country in which you use the modem router. Select Internet Service Select the Internet service provider (ISP) that you are using.
Page 68 If your ISP did not provide you with a client ID string, leave this field blank. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 280.
Page 69: Specify A Cable Or Fiber Connection With A Login Requirement
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Specify a Cable or Fiber Connection With a Login Requirement and PPPoE Service If you want to manually configure the cable or fiber connection settings, use the information that your ISP gave you to log in and connect to your Internet service. If you cannot find this information, contact your ISP.
Page 70 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Enter the cable or fiber settings as described in the following table. Field Description Select Country Select the country in which you use the modem router. Select Internet Service Select the Internet service provider (ISP) that you are using.
Page 71 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Field Description Transfer Mode These settings are not disabled but do not apply to a cable or fiber connection. You can ignore these settings. DSL Mode Enable This Interface Make sure that WAN1 is selected from the menu and that the Enable This Interface check box is selected.
Page 72 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Field Description Idle Timeout (In Minutes) If you select Dial on Demand from the Connection Mode menu, enter the idle time-out period in minutes. The idle time-out specifies how long the modem router keeps the Internet connection active when no one on the network is using the Internet connection.
Page 73: Specify An Ipv6 Internet Connection
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 If the NETGEAR website does not display within one minute, see Troubleshoot the Internet Connection on page 280. Specify an IPv6 Internet Connection If you want to use an IPv6 Internet connection, you must specify the settings manually.
Page 74: Set Up An Ipv6 Connection Through Auto Detect
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 modem router blocks this packet. This function works in two modes: In secured mode, the modem router inspects both TCP and UDP packets. In open mode, the modem router inspects UDP packets only.
Page 75 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The modem router automatically detects the information in the following fields: • Connection Type. This field indicates the connection type that is detected. • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the modem router’s WAN (or Internet) interface.
Page 76: Set Up An Ipv6 6To4 Tunnel Connection
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Set Up an IPv6 6to4 Tunnel Connection With an IPv6 connection, your modem router creates a 6to4 tunnel to a remote relay router. Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection.
Page 77: Set Up An Ipv6 Pass-Through Connection
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The modem router automatically detects the information in the Router’s IPv6 Address On LAN field. This field shows the IPv6 address that is acquired for the modem router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
Page 78: Set Up An Ipv6 Fixed Connection
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Enter the modem router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays.
Page 79 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the modem router WAN interface that your ISP provided to you. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the modem router’s WAN interface that your ISP provided to you.
Page 80: Set Up An Ipv6 Dhcp Connection
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 If you do not specify an address here, the modem router generates one automatically from its MAC address. Click the Apply button. Your settings are saved. Set Up an IPv6 DHCP Connection An IPv6 DHCP connection is based on a dynamic IPv6 address that a DHCPv6 server assigns to the modem router.
Page 81 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The modem router automatically detects the information in the following fields: • Router’s IPv6 Address On WAN. This field shows the IPv6 address that is acquired for the modem router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
Page 82: Set Up An Ipv6 Pppoe Connection
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Select an IP Address Assignment radio button: • Use DHCP Server. The modem router assigns IPv6 addresses to the devices on your home network (the LAN) through a DHCP server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCPv6 client function.
Page 83 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The modem router automatically detects the information in the following fields: • Router’s IPv6 Address On WAN. This field shows the IPv6 address that is acquired for the modem router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
Page 84: Set Up An Ipv6 Connection Through Auto Config
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Select an IP Address Assignment radio button: • Use DHCP Server. The modem router assigns IPv6 addresses to the devices on your home network (the LAN) through a DHCP server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCPv6 client function.
Page 85 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The modem router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the modem router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
Page 86: Set Up An Ipv6 6Rd Tunnel Connection
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Select an IP Address Assignment radio button: • Use DHCP Server. The modem router assigns IPv6 addresses to the devices on your home network (the LAN) through a DHCP server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCPv6 client function.
Page 87 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The modem router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the modem router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
Page 88: Manage The Mtu Size
“fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another.
Page 89: Change The Mtu Size
Table 3. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR modem routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.
Page 90: Chapter 4 Manage The Wifi Network Settings
Manage the WiFi Network Settings This chapter describes how you can manage the WiFi network settings of the modem router. The chapter includes the following sections: • Manage the Basic WiFi Settings and WiFi Security of the Main Network • Use WPS to Add a Device to the WiFi Network •...
Page 91: Manage The Basic Wifi Settings And Wifi Security Of The Main Network
Bottom Panel Product Label on page 15). IMPORTANT: NETGEAR recommends that you do not change your preset security settings. If you decide to change your preset security settings, make a note of the new settings and store the note in a safe place where you can easily find it.
Page 92 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 View or change the basic WiFi settings and security settings. The following table describes the fields on the Wireless Setup screen. Field Description Region Selection Region From the menu, select the region in which the modem router operates.
Page 93 Label on page 15). Note: NETGEAR recommends that you do not change the default SSID. If you must change the SSID, enter a 32-character (maximum), case-sensitive name in this field. Channel From the Channel menu, select Auto for automatic channel selection or select an individual channel.
Page 94 WPA2 and support only WPA. If your network includes such older devices, select WPA-PSK [TKIP] + WPA2-PSK [AES] security. NETGEAR recommends that you do not change the default passphrase. If you must change the passphrase, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the modem router’s WiFi network, a user must enter this passphrase.
Page 95 WPA2 and support only WPA. If your network includes such older devices, select WPA-PSK [TKIP] + WPA2-PSK [AES] security. NETGEAR recommends that you do not change the default passphrase. If you must change the passphrase, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the modem router’s WiFi network, a user must enter this passphrase.
Page 96: Configure Wpa/Wpa2 Enterprise Wifi Security
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 If you connected over WiFi to the network and you changed the SSID, you are disconnected from the network. Make sure that you can reconnect over WiFi to the network with its new settings.
Page 97 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Select Wireless. The Wireless Setup screen displays. In the Security Options section, select the WPA/WPA2 Enterprise radio button. In the Security Options (WPA/WPA2 Enterprise) section, enter the settings as described in the following table.
Page 98: Configure Wep Legacy Wifi Security
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 • If your computer or WiFi device is trying to connect to your network with its old settings (before you changed the settings), update the WiFi network selection in your computer or WiFi device to match the current settings for your network.
Page 99 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 From the Authentication Type menu, select one of the following types: • Automatic. Clients can use either Open System or Shared Key authentication. • Shared Key. Clients can use only Shared Key authentication.
Page 100: Use Wps To Add A Device To The Wifi Network
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 modem router provides. Some WiFi devices automatically connect to the first open network without WiFi security that they discover. • If your computer or WiFi device is trying to connect to your network with its old settings (before you changed the settings), update the WiFi network selection in your computer or WiFi device to match the current settings for your network.
Page 101: Use Wps With The Pin Method
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays.
Page 102 AC1600 WiFi VDSL/ADSL Modem Router Model D6400  To let a WiFi device join the modem router’s WiFi network using WPS with the PIN method: Launch an Internet browser from a computer or WiFi device that is connected to the network.
Page 103: Manage The Basic Wifi Settings And Wifi Security Of The Guest Network
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Manage the Basic WiFi Settings and WiFi Security of the Guest Network A guest network allows visitors to use the Internet without using your WiFi security key. By default, the guest WiFi network is disabled. You can enable and configure the guest WiFi network for each WiFi band: 2.4 GHz b/g/n and 5.0 GHz a/n/ac.
Page 104 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Enable the guest network and configure its WiFi settings as described in the following table. Field Description Wireless Network (2.4GHz b/g/n) - Profile Enable Guest By default, the guest WiFi network is disabled. To enable the guest WiFi network for Network the 2.4 GHz WiFi band, select the Enable Guest Network check box.
Page 105 The SSID is the 5 GHz WiFi band name. If you did not change the SSID, the default Network Name SSID displays, which is NETGEAR-5G-Guest. If you want to change the SSID in the (SSID) 5 GHz WiFi band for the guest WiFi network, enter a 32-character (maximum), case-sensitive name in this field.
Page 106: Configure Wep Legacy Wifi Security For The Guest Wifi Network
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Field Description Security Options - Profile If you want to change the WiFi security, select one of the following WiFi security options for the 5 GHz band of the guest WiFi network: •...
Page 107 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 IMPORTANT: The WiFi mode of the guest WiFi network depends on the WiFi mode of the main WiFi network. For you to be able to configure WEP in the guest WiFi network, first configure the mode for the main WiFi network as Up to 54 Mbps.
Page 108: Control The Wifi Radios
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 From the Encryption Strength menu in the Security Encryption (WEP) section, select the encryption key size: • 64-bit. Standard WEP encryption, using 40/64-bit encryption. • 128-bit. Standard WEP encryption, using 104/128-bit encryption. This selection provides stronger encryption security.
Page 109: Enable Or Disable The Wifi Radios
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Enable or Disable the WiFi Radios If you used the WiFi On/Off button to turn off the WiFi radios, you cannot log in to the modem router over a WiFi connection to turn them back on. You must press the WiFi On/Off button again for three seconds to turn the WiFi radios back on.
Page 110: Set Up A Wifi Schedule
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Do one of the following in the Advanced Wireless Settings (2.4GHz b/g/n) section, Advanced Wireless Settings (5GHz 802.11a/n/ac) section, or both sections: • Turn off the radio. Clear the Enable Wireless Router Radio check box.
Page 111 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The previous figure does not show the bottom of the Wireless Settings screen. Either in the Advanced Wireless Settings (2.4GHz b/g/n) section or the Advanced Wireless Settings (5GHz 802.11a/n/ac) section, click the Add a new period button.
Page 112: Manage The Wps Settings
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Manage the WPS Settings Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password. You can change the WPS default and security settings.  To manage WPS settings: Launch an Internet browser from a computer or WiFi device that is connected to the network.
Page 113 To allow the WiFi settings to be changed for the 5 GHz band, clear the Keep Existing Wireless Settings (5GHz a/n/ac) check box. By default, these check boxes are selected. NETGEAR recommends that you leave them selected. If you clear these check boxes, the next time that a new WiFi client uses WPS...
Page 114: Manage Advanced Wifi Features
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Manage Advanced WiFi Features For most WiFi networks, the advanced WiFi features work fine and you do not need to change the settings. Tip: If you want to change the WiFi settings of the modem router’s main network, use a wired connection to avoid being disconnected when the new WiFi settings take effect.
Page 115: Use The Modem Router As A Wifi Access Point
2347), and the preamble mode (the default is Long Preamble) are reserved for WiFi testing and advanced configuration only. Do not change these settings unless CTS/RTS Threshold directed by NETGEAR support or unless you are sure what the consequences are. (1-2347) Incorrect settings might disable the WiFi function of the modem router unexpectedly.
Page 116 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Cable the red Internet port to a LAN port on another router Launch an Internet browser from a computer or WiFi device that is connected to the network. Type http://www.routerlogin.net. A login screen displays.
Page 117 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Note: The screen might show the modem router model D6400 or another model, as in the previous figure. Select the Enable AP Mode check box. The screen adjusts. Scroll down and select the radio button for the IP address setting that you want to use: •...
Page 118: Chapter 5 Control Access To The Internet
Control Access to the Internet The modem router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls • Allow or Block Access to Your Network •...
Page 119: Set Up Parental Controls
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home screen, your browser goes to the Parental Controls website, where you can learn more about Parental Controls. To set up Parental Controls, you must download the genie app.
Page 120 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Follow the onscreen instructions to download and install the genie app. Open the genie app and select Parental Controls. Live Parental Controls automatically starts. Click the Next button, read the note, and click the Next button again.
Page 121 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 a. Complete the fields. b. Click the Next button. After you log on or create your account, the filtering level screen displays. Select a radio button for a filtering level and click the Next button.
Page 122: Allow Or Block Access To Your Network
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Click the Take me to the status screen button. Parental Controls are now set up for the modem router. To enable Parental Controls, click the Enable Live Parental Controls button. Allow or Block Access to Your Network You can use access control to block or allow access of devices to your network.
Page 123: Enable And Manage Network Access Control
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Enable and Manage Network Access Control When you enable access control, you must select whether new devices are allowed to access the network or blocked from accessing the network. By default, currently connected devices are allowed to access the network, but you can also block these devices from accessing the network.
Page 124: Manage Network Access Control Lists
Allow all new devices to connect. With this setting, if you add a new device, it can access your network. You do not need to enter its MAC address on this screen. NETGEAR recommends that you leave this radio button selected. •...
Page 125 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Add Devices to or Remove Them from the Allowed List If you set up an access list that blocks all new devices from accessing your network, you must specify which devices are allowed to access your network.
Page 126 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 b. Enter the MAC address and device name for the device that you want to allow. c. Click the Add button on the Add Allowed Device screen. The device is added to the allowed list on the Access Control screen.
Page 127: Use Keywords To Block Internet Sites
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 A table displays the detected device names, MAC addresses, and connection types of the devices that are not connected and blocked from accessing the network. To add a device to the blocked list, do the following: a.
Page 128: Set Up Blocking
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Set Up Blocking You can set up blocking of specific keywords and domains to occur continuously or according to a schedule.  To set up keyword and domain blocking: Launch an Internet browser from a computer or WiFi device that is connected to the network.
Page 129: Remove A Keyword Or Domain From The Blocked List
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 In the Type keyword or domain name here field, enter a keyword or domain. Here are some sample entries: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov.
Page 130: Remove All Keywords And Domains From The Blocked List
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Remove All Keywords and Domains from the Blocked List You can simultaneously remove all keywords and domains from the blocked list.  To remove all keywords and domains from the blocked list: Launch an Internet browser from a computer or WiFi device that is connected to the network.
Page 131: Manage Simple Outbound Firewall Rules For Services And Applications
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Scroll down and select the Allow trusted IP address to visit blocked sites check box. In the Trusted IP Address field, enter the IP address of the trusted device. The first three octets of the IP address are automatically populated and depend on the IP address that is assigned to the modem router on the LAN Setup screen.
Page 132: Add An Outbound Firewall Rule
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 For information about inbound firewall rules, see Manage Port Forwarding and Port Triggering on page 260. Note: Service blocking means the same thing as applying outbound firewall rules. Add an Outbound Firewall Rule You can add an outbound firewall rule to prevent access to a specific service or application on the Internet.
Page 133: Add An Outbound Firewall Rule For A Custom Service Or Application
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 For more information, see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 138. • Always. The modem router applies outbound rules continuously. Below the Service Table, click the Add button.
Page 134 AC1600 WiFi VDSL/ADSL Modem Router Model D6400  To add an outbound firewall rule for a custom service or application: Find out which protocol and port number or range of numbers the service or application uses. You can usually find this information by contacting the publisher of the service or application or through online user or news groups.
Page 135 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 From the Service Type menu, select User Defined. Specify a new outbound rule as described in the following table. Field Description Protocol Select the protocol (TCP or UDP) that is associated with the service or application.
Page 136: Change An Outbound Firewall Rule
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Change an Outbound Firewall Rule You can change an existing outbound firewall rule.  To change an outbound firewall rule: Launch an Internet browser from a computer or WiFi device that is connected to the network.
Page 137: Remove An Outbound Firewall Rule
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Remove an Outbound Firewall Rule You can remove an outbound firewall rule that you no longer need.  To remove an outbound firewall rule: Launch an Internet browser from a computer or WiFi device that is connected to the network.
Page 138: Set Up A Schedule For Keyword Blocking And Outbound Firewall Rules
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules You can set up a schedule that you can apply to keyword blocking (see Use Keywords to Block Internet Sites on page 127) and outbound firewall rules (see...
Page 139: Set Up Security Event Email Notifications
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Set up the schedule for blocking: • Days to Block. Select the check box for each day that you want to block access or specify that blocking occurs on every day by selecting the Every Day check box.
Page 140 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Select the Turn E-mail Notification On check box. Enter the settings as described in the following table. Field Description Send alerts and logs through e-mail Your Outgoing Mail Server Enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com).
Page 141 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Field Description Send logs according to this schedule To send logs based on a schedule, select one of the following options from the menu: • When log is full. This is the default selection.
Page 142: Chapter 6 Optimize Performance
Optimize Performance This chapter describes how you can optimize the modem router’s performance and manage the traffic flows through the modem router. This chapter contains the following sections: • Optimize Traffic with Internet Access QoS • Manage Default and Custom QoS Rules •...
Page 143: Optimize Traffic With Internet Access Qos
Manage Default and Custom QoS Rules on page 144). NETGEAR recommends that you enable Internet access QoS only if you use streaming Internet. When Internet access QoS assigns a high priority to streaming video, it also assigns lower priority to the rest of your Internet traffic. That means that other tasks such as downloading content from the Internet take longer.
Page 144: Manage Default And Custom Qos Rules
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Specify the uplink bandwidth settings by doing one of the following: • If you know the uplink bandwidth of your Internet connection, type it in the Uplink bandwidth Maximum field. • If you are not sure, click the SpeedTest button.
Page 145: Create A Custom Qos Rule For An Application Or Online Game
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Select ADVANCED > Setup > QoS Setup. The QoS Setup screen displays. Click the Set Up QoS Rule button. Scroll down to see more QoS rules. For information about changing a default QoS rule, see...
Page 146 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The BASIC Home screen displays. Select ADVANCED > Setup > QoS Setup. The QoS Setup screen displays. Click the Set Up QoS Rule button. The QoS Priority Rule list screen displays. Scroll down and click the Add Priority Rule button.
Page 147: Create A Custom Qos Rule For A Modem Router Lan Port
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Specify the new QoS rule as described in the following table. Field Description Priority QoS Policy for Enter a name for the QoS rule. Priority Select the priority (Highest, High, Normal, or Low) that must be assigned to the application or game.
Page 148: Create A Custom Qos Rule For A Mac Address
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The QoS Priority Rule list screen displays. Scroll down and click the Add Priority Rule button. The QoS - Priority Rules screen displays. From the Priority Category menu, select Ethernet LAN Port. From the LAN Port menu, select the LAN port (1, 2, 3, or 4) for which you want to configure the QoS policy.
Page 149 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Select ADVANCED > Setup > QoS Setup. The QoS Setup screen displays. Click the Set Up QoS Rule button. The QoS Priority Rule list screen displays. Scroll down and click the Add Priority Rule button.
Page 150 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Change a MAC Address for a QoS Rule  To change a MAC address on the MAC Device List for QoS rules: Launch an Internet browser from a computer or WiFi device that is connected to the network.
Page 151: Change A Default Or Custom Qos Rule
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays.
Page 152 Scroll down and click the Edit button. The QoS - Priority Rules screen displays. Change the policy settings. For default QoS rules, NETGEAR recommends that you change the priority only. For information about changing custom QoS rules, see the following sections: •...
Page 153: Remove A Qos Rule
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Remove a QoS Rule You can remove an individual custom or default QoS rule.  To remove an individual QoS rule: Launch an Internet browser from a computer or WiFi device that is connected to the network.
Page 154: Manage Wi-Fi Multimedia Quality Of Service
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The BASIC Home screen displays. Select ADVANCED > Setup > QoS Setup. The QoS Setup screen displays. Scroll down and click the Delete All button. All QoS rules are permanently removed. Manage Wi-Fi Multimedia Quality of Service Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link.
Page 155: Manage Implicit Beamforming
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Manage Implicit Beamforming The modem router supports beamforming to enhance the WiFi range and performance for your WiFi devices. When you enable beamforming and connect to the WiFi network, the modem router actively tracks your device and directs WiFi to your device, rather than just blasting it out in all directions.
Page 156: Improve Network Connections With Universal Plug And Play
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Improve Network Connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices such as Internet appliances and computers access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
Page 157 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Click the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the modem router and which ports (internal and external) that device opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.
Page 158: Chapter 7 Share A Storage Device
Add a Network Folder on a Storage Device • Change a Network Folder, Including Read and Write Access, on a USB Drive • Approve USB Devices • Safely Remove a USB Device Note: For more information about ReadySHARE features, visit netgear.com/readyshare.
Page 159: Usb Device Requirements
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 USB Device Requirements The modem router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the modem router supports, visit kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.
Page 160: Access A Storage Device Connected To The Modem Router
AC1600 WiFi VDSL/ADSL Modem Router Model D6400  To connect a USB device: Connect your USB storage device to the USB port on the modem router. If your USB device uses a power supply, connect it. You must use the power supply when you connect the USB device to the modem router.
Page 161: Back Up Windows Computers With Readyshare Vault
Set Up a USB Hard Drive on a Mac NETGEAR recommends that you use a new USB HDD or format your old USB disk to do the Time Machine backup for the first time. Use a blank partition to prevent some issues during backup using Time Machine.
Page 162: Prepare To Back Up A Large Amount Of Data
Click the Apply button. Your settings are saved. Prepare to Back Up a Large Amount of Data Before you back up a large amount of data with Time Machine, NETGEAR recommends that you follow this procedure.  To prepare to back up a large amount of data: Upgrade the operating system of the Mac computer.
Page 163: Manage Access To A Storage Device
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Insert your USB storage drive into the USB port on the modem router. Note: If your USB device uses a power supply, you must use it when you connect the USB device to the modem router.
Page 164 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Click the OK button. The BASIC Home screen displays. Select ADVANCED > USB Functions > ReadySHARE Storage. The previous figure shows a USB device attached to the modem router. In the Network/Device Name field, enter the name that is used to access the USB device or devices that are connected to the modem router.
Page 165 176), you can also type a URL domain name. For example, if your domain name is MyName and you use the NETGEAR DDNS server, you can type ftp://MyName.mynetgear.com to access the USB device over the Internet and download or upload files.
Page 166: Enable Ftp Access Within Your Network
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Enable FTP Access Within Your Network File Transfer Protocol (FTP) lets you download (receive) and upload (send) large files faster. Note: For information about using FTP to access a storage device over the...
Page 167: View Network Folders On A Device
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The previous figure shows a USB device attached to the modem router. Select the FTP check box. Click the Apply button. Your settings are saved. View Network Folders on a Device You can view or change the network folders on a USB storage device connected to the modem router.
Page 168: Add A Network Folder On A Storage Device
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The previous figure shows a USB device attached to the modem router. The Available Networks Folder section shows the following settings: • Share Name. The default share name is USB_Storage. • Read Access and Write Access. The permissions and access controls on the network folder.
Page 169 From the USB Device menu, select the USB drive. Note: NETGEAR recommends that you do not attach more than one drive to each USB port (for example, through a USB hub). Share a Storage Device...
Page 170: Change A Network Folder, Including Read And Write Access, On A Usb Drive
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Click the Browse button and in the Folder field, select the folder. In the Share Name field, type the name of the share. From the Read Access menu and the Write Access menu, select the settings that you want.
Page 171 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The previous figure shows a USB device attached to the modem router. In the Available Network Folders table, select a device. Click the Edit button. Change the settings in the fields as needed.
Page 172: Approve Usb Devices
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Your settings are saved. Click the Close Window button. The pop-up screen closes. Approve USB Devices For more security, you can set up the modem router to share only USB devices that you approve.
Page 173: Safely Remove A Usb Device
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Click the No radio button. By default the Yes radio button is selected. This setting lets you connect and access all your USB devices. Click the Apply button. Your settings are saved. Click the Approved Devices button.
Page 174 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 A login screen displays. Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button.
Page 175: Chapter 8 Access Storage Devices Through The Internet
Access Storage Devices Through the Internet With Dynamic DNS, you can use the Internet and a personal domain name to access a USB storage device that is attached to a USB port on the modem router when you are not home. If you know the IP address of the modem router (and the IP address did not change), you can also access the USB storage device by using the IP address.
Page 176: Set Up And Manage Dynamic Dns
With your customized free URL, you can use FTP to access your network when you are not home through Dynamic DNS. To set up your FTP server, you must register for a NETGEAR Dynamic DNS (DDNS) service account and specify the account settings (see...
Page 177: Set Up A New Dynamic Dns Account
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Set Up a New Dynamic DNS Account NETGEAR offers you the opportunity to set up and register for a free Dynamic DNS account.  To set up Dynamic DNS and register for a free NETGEAR account: Launch an Internet browser from a computer or WiFi device that is connected to the network.
Page 178: Specify A Dns Account That You Already Created
Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. Specify a DNS Account That You Already Created If you already created a Dynamic DNS account with NETGEAR, No-IP, or Dyn, you can set up the modem router to use your account.
Page 179: Access Storage Devices Through The Internet
For a No-IP or Dyn account, in the User Name field, enter the user name for your account. • For a NETGEAR account, in the Email field, enter the email address for your account. In the Password (6~32 characters) field, enter the password for your DDNS account.
Page 180 AC1600 WiFi VDSL/ADSL Modem Router Model D6400  To set up FTP access through the Internet: Launch an Internet browser from a computer or WiFi device that is connected to the network. In the address field of your browser, enter http://routerlogin.net.
Page 181: Access Storage Devices Through The Internet With Ftp
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 b. Click the Edit button. c. In the Read Access menu, select admin. The default setting is All - no password. d. In the Write Access menu, select admin. The default setting is All - no password.
Page 182 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 For example, type ftp://MyName.mynetgear.com. When prompted, log in: • To log in as admin, in the user name field, enter admin and in the password field, enter the same password that you use to log in to the modem router.
Page 183: Chapter 9 Use The Modem Router As A Media Server
Use the Modem Router as a Media Server The modem router comes set up to work as a ReadyDLNA media server. You can set up the modem router to play music from iTunes Server and media from TiVo. This chapter contains the following sections: •...
Page 184: Specify Readydlna Media Server Settings
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Specify ReadyDLNA Media Server Settings By default, the modem router functions as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players.
Page 185: Play Media From A Usb Device On Tivo
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Click the Apply button. Your changes are saved. Play Media from a USB Device on TiVo You can set up your TiVo to access media files stored on a USB device that is connected to your modem router.
Page 186  To play videos: On the TiVo, select TiVo Central > My Shows. Go to the bottom of the list and select the D6400. (In the following figure, the screen shows not D6400 but R8000.)  To play music or view photos: On the TiVo, select TiVo Central >...
Page 187 AC1600 WiFi VDSL/ADSL Modem Router Model D6400  To copy TiVo files to a computer: Use the TiVo Desktop accessory, available at https://www3.tivo.com/store/accessories-software.do. Use the Modem Router as a Media Server...
Page 188: Chapter 10 Share A Usb Printer
Download the ReadySHARE Printer Utility • Install the ReadySHARE Printer Utility • Use the Shared Printer • View or Change the Status of a Printer • Use the Scan Feature of a Multifunction USB Printer • Change NETGEAR USB Control Center Settings...
Page 189: Install The Printer Driver And Cable The Printer
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Install the Printer Driver and Cable the Printer Some USB printer manufacturers (for example, HP and Lexmark) request that you do not connect the USB cable until the installation software prompts you to do so.
Page 190: Install The Readyshare Printer Utility
Install the ReadySHARE Printer Utility You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install it, the utility displays as NETGEAR USB Control Center on your computer.  To install the utility: If necessary, unzip the ReadySHARE Printer utility setup file.
Page 191: Use The Shared Printer
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed in the screen, you can disable the firewall temporarily to allow the utility to work.
Page 192: View Or Change The Status Of A Printer
If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. If your document does not print, use the NETGEAR USB Control Center to check the status. View or Change the Status of a Printer on page 192.
Page 193: Use The Scan Feature Of A Multifunction Usb Printer
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Use the Scan Feature of a Multifunction USB Printer If your USB printer supports scanning, you can also use the USB printer for scanning. For example, the USB printer displayed in the Windows Printers and Faxes window is ready for print jobs.
Page 194: Change Netgear Usb Control Center Settings
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. You can also change the language and specify the time-out to release the printer connection.
Page 195: Change The Netgear Usb Control Center Language
Select Tools > Configuration. The Control Center - Configuration screen displays. From the Language menu, select a language. Click the OK button. The next time NETGEAR USB Control Center starts, the language changes. Specify the Time-out  To specify the time-out: Click the NETGEAR USB Control Center icon The main screen displays.
Page 196: Chapter 11 Manage The Wan And Lan Network Settings
Manage the WAN and LAN Network Settings This chapter describes how you can manage the WAN and LAN network settings of the modem router. The chapter includes the following sections: • Change the Physical WAN Connection Preference • Enable the WAN2 Interface for IPTV •...
Page 197: Change The Physical Wan Connection Preference
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Change the Physical WAN Connection Preference The modem router can autodetect the type of WAN connection. However, you can also set the WAN connection preference manually to either the DSL port or the Ethernet WAN port.
Page 198 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 physical WAN interfaces, see Change the Physical WAN Connection Preference page 197. The modem router uses virtual interface WAN1 for regular Internet service. The modem router can use virtual interface WAN2 for Internet Protocol television (IPTV) service. By default, interface WAN1 is enabled and interface WAN2 is disabled.
Page 199: Enable And Configure A Vlan
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The previous figure shows only the top of the Internet Setup screen. From the menu below DSL mode, select WAN2. Select the Enable This Interface check box. By default, the Enable This Interface check box is selected for interface WAN1 but cleared for interface WAN2.
Page 200 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The previous figure shows only the top of the Internet Setup screen. Configure a VLAN for interface WAN1: a. Make sure that WAN1 is selected from the menu and that the Enable This Interface check box is selected for interface WAN1 (it is by default).
Page 201: Set Up A Bridge For A Port Group Or Vlan Tag Group
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Set Up a Bridge for a Port Group or VLAN Tag Group Some devices, such as an IPTV, cannot function behind the modem router’s network address translation (NAT) service or firewall. Based on what your Internet service provider (ISP) requires, for the device to connect to the ISP’s network directly, you can enable the bridge...
Page 202: Set Up A Bridge For A Vlan Tag Group
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Select a Wired Ports check box or a Wireless check box: • If your device is connected to an Ethernet port on the modem router, select the Wired Ports check box that corresponds to the Ethernet port on the modem router to which the device is connected.
Page 203 AC1600 WiFi VDSL/ADSL Modem Router Model D6400  To add a VLAN tag group and enable the bridge: Launch an Internet browser from a computer or WiFi device that is connected to the network. Type http://www.routerlogin.net. A login screen displays.
Page 204: Manage The Wan Security Settings
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Specify the settings as described in the following table. Field Description Name Enter a name for the VLAN tag group. The name can be up to 10 characters. VLAN ID Enter a value from 1 to 4094.
Page 205: Set Up A Default Dmz Server
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The WAN Setup screen displays. To enable port scan and DoS protection, clear the Disable Port Scan and DoS Protection check box. Note: Enabling port scan and DoS protection might affect the performance of the modem router.
Page 206: Manage Igmp Proxying
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The BASIC Home screen displays. Select ADVANCED > Setup > WAN Setup. The WAN Setup screen displays. Select the Default DMZ Server check box. Enter the IP address of the server. Click the Apply button.
Page 207: Manage Nat Filtering
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Manage NAT Filtering Network Address Translation (NAT) determines how the modem router processes inbound traffic. Secured NAT protects computers on the LAN from attacks from the Internet but might prevent some Internet games, point-to-point applications, or multimedia applications from working.
Page 208: Manage The Modem Router's Lan Ip Address Settings
AC1600 WiFi VDSL/ADSL Modem Router Model D6400  To disable the default SIP ALG: Launch an Internet browser from a computer or WiFi device that is connected to the network. Type http://www.routerlogin.net. A login screen displays. Enter the user name and password for the modem router.
Page 209: Manage The Router Information Protocol Settings
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays. Select ADVANCED > Setup > LAN Setup.
Page 210 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 A login screen displays. Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button.
Page 211: Manage Reserved Lan Ip Addresses
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Manage Reserved LAN IP Addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the modem router’s DHCP server.
Page 212: Change A Reserved Ip Address
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Either select a device from the Address Reservation Table table by selecting the corresponding radio button or specify the reserved IP address information: • In the IP Address field, enter the IP address to assign to the computer or device.
Page 213: Remove A Reserved Ip Address Entry
Click the Delete button. The address entry is removed. Change the Modem Router’s Device Name The modem router’s default device name is D6400. This device name displays in a file manager when you browse your network.  To change the modem router’s device name: Launch an Internet browser from a computer or WiFi device that is connected to the network.
Page 214: Manage The Dhcp Server Address Pool
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The BASIC Home screen displays. Select ADVANCED > Setup > LAN Setup. The LAN Setup screen displays. In the Device Name field, enter a new name. Click the Apply button. Your settings are saved.
Page 215: Disable The Built-In Dhcp Server
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Make sure that the Use Router as DHCP Server check box is selected. This check box is selected by default. Specify the range of IP addresses that the modem router assigns: • In the Starting IP Address field, enter the lowest number in the range.
Page 216: Set Up And Manage Custom Static Routes
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Note: If you disable the DHCP server and no other DHCP server is available on your network, you must set your computer IP addresses manually so that they can access the modem router.
Page 217: Set Up A Static Route
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 In this case, you must define a static route, instructing your modem router that 134.177.0.0 is accessed through the ISDN modem router at 192.168.0.100. Here is an example: • Through the destination IP address and IP subnet mask, specify that this static route applies to all 134.177.x.x addresses.
Page 218 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The previous figure shows two routes in the table as an example. Click the Add button. To make the route private, select the Private check box. A private static route is not reported in RIP.
Page 219: Change A Static Route
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Change a Static Route You can change an existing static route.  To change a static route: Launch an Internet browser from a computer or WiFi device that is connected to the network.
Page 220 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The BASIC Home screen displays. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes screen displays. In the Static Routes table, select the radio button to the left of the route that you want to remove.
Page 221: Chapter 12 Manage The Modem Router And Monitor The Traffic
Manage the Modem Router and Monitor the Traffic This chapter describes how you can manage the settings for administering and maintaining your modem router and monitor the network. The chapter includes the following sections: • Update the Firmware of the Modem Router •...
Page 222: Update The Firmware Of The Modem Router
You can check to see if new firmware is available and update the modem router to the new firmware. You can also visit the NETGEAR support website, download the firmware manually, and update the modem router to the new firmware.
Page 223: Manually Upload New Firmware And Update The Modem Router
The firmware version is stated in the top right, under the Logout button. To determine whether you must reconfigure the modem router after updating (which is unlikely but possible), visit downloadcenter.netgear.com, go to the support page for your product, and locate and read the new firmware release notes.
Page 224 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Locate and select the firmware file on your computer: a. Click the Browse button. b. Navigate to the firmware file. The file ends in .chk. An example of a firmware file name is D6400-V1.0.0.22_1.0.22.chk.
Page 225: Manage The Configuration File Of The Modem Router
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Manage the Configuration File of the Modem Router The configuration settings of the modem router are stored within the modem router in a configuration file. You can back up (save) this file to your computer or restore it.
Page 226: Recover The Admin Password
Recover the admin Password NETGEAR recommends that you enable password recovery if you change the password for the modem router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.
Page 227: Return The Modem Router To Its Factory Default Settings
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 A screen displays requesting the answers to your security questions. Enter the saved answers to your security questions. Click the Continue button. A screen displays your recovered password. Click the Login again button.
Page 228: Erase The Settings
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Using a straightened paper clip, press and hold the Reset button for eight seconds. Release the Reset button. The configuration is reset to factory default settings. When the reset is complete, the modem router reboots. This process takes about one minute.
Page 229: View The Status And Statistics Of The Modem Router
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset. For example, do not close the browser, click a link, or load a new page. Do not turn off the modem router. Wait until the modem router finishes restarting and the Power LED turns solid green.
Page 230 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The information onscreen uses the following color coding: • A green flag indicates that the Internet port is configured correctly and connected to the Internet or that a WiFi network is up and enabled.
Page 231 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Field Description GUI Language Version The version of the modem router firmware. If you upgrade the firmware on modem router, the version changes. LAN Port The settings of the LAN port. For information about how to configure the LAN settings, see Manage the Modem Router’s LAN IP Address Settings...
Page 232 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Field Description Wireless AP Displays whether the 2.4 GHz band of the main network is enabled. If the 2.4 GHz band is disabled but the 5 GHz band is enabled, the WiFi LED on the front of the modem router lights blue.
Page 233: View The Traffic Statistics
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Field Description Wireless AP Displays whether the 2.4 GHz band of the guest network is enabled. The WiFi LED on the front of the modem router is not affected by the status of the guest network.
Page 234 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The following table describes the fields and columns of the Show Statistics pop-up screen. Field or Column Description System Up Time The time elapsed since the modem router was last restarted. Port The statistics for the WAN (Internet over Ethernet) port, LAN (Ethernet) ports, WLAN b/g/n ports, and WLAN a/n/ac ports.
Page 235: View, Renew, Or Release A Tcp/Ip Internet Connection
AC1600 WiFi VDSL/ADSL Modem Router Model D6400  To change the traffic statistics polling frequency or stop polling: Launch an Internet browser from a computer or WiFi device that is connected to the network. Type http://www.routerlogin.net. A login screen displays.
Page 236 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The BASIC Home screen displays. Select ADVANCED > ADVANCED Home. The ADVANCED Home screen displays. In the Internet Port pane, click the Connection Status button. The fields that display depend on the type of Internet connection.
Page 237: View, Connect, Or Disconnect A Pppoe Or Pppoa Internet Connection
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 View, Connect, or Disconnect a PPPoE or PPPoA Internet Connection You can view information about a PPPoE or PPPoA Internet connection of the modem router and establish or terminate such a connection. This information displays only if the modem router connects to the ISP network over a PPPoE connection or PPPoA connection.
Page 238: Manage The Activity Log And Syslog
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Field Description IP Address The IP address that is assigned by the ISP to the modem router. Subnet Mask The subnet mask that is assigned by the ISP to the modem router. To establish the Internet connection when the connection is down, click the Connect button.
Page 239 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The Logs screen shows the following information: • Action. The action that occurred, such as whether Internet access was blocked or allowed. • Source. The name, IP address, or MAC address of the target device, application, or website for this log entry.
Page 240: Specify Which Activities Are Logged
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Specify Which Activities Are Logged You can specify which activities are logged. These activities display in the log and are forwarded to the syslog server if you enabled the syslog server function. ...
Page 241: Monitor And Meter Internet Traffic
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays. Select Attached Devices. The Attached Devices screen displays.
Page 242 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button. The BASIC Home screen displays. Select ADVANCED > Advanced Setup > Traffic Meter.
Page 243: View The Traffic Statistics And Traffic Status
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 View the Traffic Statistics and Traffic Status If you enabled the traffic meter (see Start the Traffic Meter Without Traffic Volume Restrictions on page 241), you can view the traffic statistics and traffic status.
Page 244: Restrict Internet Traffic By Volume
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Restrict Internet Traffic by Volume You can record and restrict the traffic by volume in MB. This is useful when your ISP measures your traffic in volume.  To record and restrict the Internet traffic by volume: Launch an Internet browser from a computer or WiFi device that is connected to the network.
Page 245: Restrict Internet Traffic By Connection Time
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 From the corresponding menu, select an option: • Download only. The restriction is applied to incoming traffic only. • Both directions. The restriction is applied to both incoming and outgoing traffic. In the Monthly limit field, enter how many MBytes (MB) per month are allowed.
Page 246 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Select the Enable Traffic Meter check box. The buttons, fields, and check boxes on the screen become available. By default, no traffic limit is specified and the traffic volume is not controlled. Select the Connection time control radio button.
Page 247: Unblock The Traffic Meter After The Traffic Limit Is Reached
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Click the Apply button. Your settings are saved. The Internet Traffic Statistics section helps you to monitor the data traffic. For more information, see View the Traffic Statistics and Traffic Status on page 243.
Page 248 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols.
Page 249: Configure The Modem Router As A Dsl Modem Only
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 In the Allow Remote Access By section, specify the external IP addresses to be allowed to access the modem router’s remote management. Note: For enhanced security, restrict access to as few external IP addresses as practical.
Page 250 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 A login screen displays. Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. Click the OK button.
Page 251: Chapter 13 Use Vpn To Access Your Network
Use VPN to Access Your Network You can use OpenVPN software to remotely access your modem router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. This chapter includes the following sections: • Set Up a VPN Connection •...
Page 252: Set Up A Vpn Connection
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Set Up a VPN Connection A virtual private network (VPN) lets you use the Internet to securely access your network when you are not home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the modem router is the gateway.
Page 253: Install Openvpn Software On Your Computer
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 By default, the VPN uses the UDP service type and uses port 12974. If you want to customize the service type and port, NETGEAR recommends that you change these settings before you install the OpenVPN software.
Page 254 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Leave the check boxes selected as shown in the previous figure, and click the Next button. To specify the destination folder, click the Browse button, select a destination folder, and click the Next button.
Page 255: Use A Vpn Tunnel
For a client device with Windows 64-bit system, the VPN client is installed at C:\Program files\OpenVPN\config\ by default. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. In Windows, select Start > Control Panel > Network and Internet > Network Connections.
Page 256: Use Vpn To Access The Modem Router's Usb Device And Media
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The OpenVPN icon displays in the Windows taskbar. Tip: You can create a shortcut to the VPN program, then use the shortcut to access the settings and select the run as administrator check box.
Page 257: Use Vpn To Access Your Internet Service At Home
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 The network resources display. The ReadySHARE icon is in the Computer section and the remote ReadyDLNA: D6400 icon is in the Media Devices section (if DLNA is enabled in the modem router). If the icons do not display, click the Refresh button to update the screen.
Page 258: Block Vpn Client Internet Access In The Modem Router
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Scroll down to the Clients will use this VPN connection to access section, and select the All sites on the Internet & Home Network radio button. When you access the Internet with the VPN connection, instead of using a local Internet service, you use the Internet service from your home network.
Page 259: Use A Vpn Tunnel To Access Your Internet Service At Home
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Your settings are saved. Click For Windows or For Non Windows button and download the configuration files for your VPN clients. Unzip the configuration files and copy them to the folder where the VPN client is installed on your device.
Page 260: Chapter 14 Manage Port Forwarding And Port Triggering
Manage Port Forwarding and Port Triggering You can use outbound firewall rules, port forwarding, and port triggering to set up rules for Internet traffic for services and applications. You need networking knowledge to set up these features. This chapter includes the following sections: •...
Page 261: Manage Port Forwarding To A Local Server For Services And Applications
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Manage Port Forwarding to a Local Server for Services and Applications If a server is part of your network, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
Page 262: Add A Port Forwarding Rule With A Custom Service Or Application
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Make sure that the Port Forwarding radio button is selected. From the Service Name menu, select the service or application. If the service or application that you want to add is not in the menu, create a port...
Page 263 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 You can usually find this information by contacting the publisher of the service or application or through user groups or news groups. Launch an Internet browser from a computer or WiFi device that is connected to the network.
Page 264: Change A Port Forwarding Rule
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Field Description Internal Starting Port Specify the internal start port by one of these methods: • Leave the Use the same port range for Internal port check box selected. • Clear the Use the same port range for Internal port check box and enter the internal start port number that the service or application uses.
Page 265: Remove A Port Forwarding Rule
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Make sure that the Port Forwarding radio button is selected. In the table, select the radio button next to the service or application name. Click the Edit Service button. The Ports - Custom Services screen displays.
Page 266: Application Example: Make A Local Web Server Public
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Click the OK button. The BASIC Home screen displays. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering. The following figure shows two port forwarding rules. Make sure that the Port Forwarding radio button is selected.
Page 267: How The Modem Router Implements The Port Forwarding Rule
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 (Optional) Register a host name with a Dynamic DNS service, and specify that name on the Dynamic DNS screen of the modem router. Dynamic DNS makes it much easier to access a server from the Internet because you can enter the name in the Internet browser.
Page 268: Add A Port Triggering Rule
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance, enable Universal Plug and Play (UPnP). See Improve Network Connections with Universal Plug and Play on page 156.
Page 269 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Click the Add Service button. Specify a new port triggering rule with a custom service or application as described in the following table. Field Description Service Name Enter the name of the custom service or application.
Page 270: Change A Port Triggering Rule
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Field Description Triggering Port Enter the number of the outbound traffic port that must open the inbound ports. Inbound Connection Connection Type Select the protocol (TCP or UDP) that is associated with the inbound connection.
Page 271: Disable Or Remove A Port Triggering Rule
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 In the Port Triggering Portmap Table, select the radio button next to the service or application name. Click the Edit Service button. The Port Triggering - Services screen displays. Change the settings. For more information about the settings, see Add a Port Triggering Rule on page 268.
Page 272 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Click the OK button. The BASIC Home screen displays. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering screen displays. Select the Port Triggering radio button.
Page 273: Specify The Time-Out Period For Port Triggering
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Specify the Time-Out Period for Port Triggering The time-out period for port triggering controls how long the inbound ports stay open when the modem router detects no activity. A time-out period is required because the modem router cannot detect when the service or application terminates.
Page 274: Application Example: Port Triggering For Internet Relay Chat
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Click the OK button. The BASIC Home screen displays. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering screen displays. Select the Port Triggering radio button.
Page 275 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 When your modem router receives the incoming message to destination port 113, it checks its session table and finds an active session for port 113 associated with your computer. The modem router replaces the message’s destination IP address with your computer’s IP address and forwards the message to your computer.
Page 276: Chapter 15 Troubleshooting
Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your modem router. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and contact information. This chapter contains the following sections: •...
Page 277: Quick Tips For Troubleshooting
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Quick Tips for Troubleshooting The following table includes tips for troubleshooting some common problems. Table 4. Quick tips for troubleshooting Problem Possible Solution Your network is unresponsive Restart your network: or does not function normally.
Page 278: Troubleshoot With The Leds
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Table 4. Quick tips for troubleshooting Problem Possible Solution You cannot connect over WiFi • Make sure that the modem router’s SSID broadcast is not disabled. to the modem router. If the modem router’s SSID broadcast is disabled, the WiFi network name is (continued) hidden and does not display in your WiFi device’s scanning list.
Page 279: Power Led Is Off
• Check that you are using the 12 VDC 2.5A power adapter that NETGEAR supplied for this product. If the error persists, a hardware problem might exist. For recovery instructions or help with a hardware problem, contact technical support at netgear.com/support.
Page 280: Troubleshoot The Internet Connection
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 • Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using Internet Explorer, click the Refresh button to be sure that the Java applet is loaded. •...
Page 281: Internet Led Is Off
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 If disconnecting telephones does not result in a green DSL LED, check the following: • Check that the telephone company made the connection to your line and tested it. • Verify that you are connected to the correct telephone line. If more than one phone line is installed, be sure that you are connected to the line with the ADSL or VDSL service.
Page 282: Troubleshoot Pppoe Or Pppoa
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 In the Internet Port pane, check that the IP Address field shows a valid IP address. If the field shows 0.0.0.0, your modem router did not obtain an IP address from your ISP.
Page 283 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Select ADVANCED > ADVANCED Home. The ADVANCED Home screen displays. In the Internet Port pane, check that the IP Address field shows a valid IP address and that the Connection field shows PPPoE or PPPoA.
Page 284: Troubleshoot Internet Browsing
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Troubleshoot Internet Browsing If your modem router can obtain an IP address but your computer is unable to load any web pages from the Internet, it might be for one of the following reasons: •...
Page 285: Troubleshoot Your Network Using The Ping Utility
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 • Does the WiFi device that you are using find your WiFi network? If not, check the WiFi LED on the front of the modem router. If this LED is off, both WiFi radios might be disabled. For more information about the WiFi radios, see...
Page 286: Test The Path From Your Computer To A Remote Device
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, one of the following problems might be occurring: •...
Page 287 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Many broadband ISPs restrict access by allowing traffic only from the MAC address of your modem, but some additionally restrict access to the MAC address of a single computer connected to that modem. In this case, configure your modem router to clone...
Page 288: Appendix A Supplemental Information
Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications...
Page 289: Factory Settings
For more information about resetting the modem router to its factory settings, see Return the Modem Router to Its Factory Default Settings on page 227. Table 5. D6400 modem router factory default settings Feature Default Settings Router login User login URL http://routerlogin.net, http://routerlogin.com, or http://192.168.0.1...
Page 290 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Table 5. D6400 modem router factory default settings (continued) Feature Default Settings WiFi network key (passphrase) See product label Country/region • North America: United States • Europe: Europe • Other continents: Varies by region RF channel Auto.
Page 291: Technical Specifications
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Technical Specifications Table 6. D6400 modem router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input •...
Page 292 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 Table 6. D6400 modem router specifications (continued) Feature Description Operating frequency range • 2.4 GHz band US: 2.412–2.462 GHz Europe: 2.412–2.472 GHz Australia: 2.412–2.472 GHz Japan: 2.412–2.472 GHz • 5 GHz band US: 5.18–5.24 + 5.745–5.825 GHz and DFS (5.25–5.35 + 5.50–5.70) Europe: 5.18–5.24 GHz and DFS (5.25–5.35 + 5.50–5.70)

NETGEAR D6400 User Manual

Chapter 1 Hardware Overview of the Modem Router

Chapter 2 Install and Access the Modem Router and Its Network

Chapter 3 Manage the Internet Settings Manually

Chapter 4 Manage the Wifi Network Settings

Chapter 5 Control Access to the Internet

Chapter 6 Optimize Performance

Chapter 7 Share a Storage Device

Chapter 8 Access Storage Devices through the Internet

Chapter 9 Use the Modem Router as a Media Server

Chapter 10 Share a USB Printer

Chapter 11 Manage the WAN and LAN Network Settings

Chapter 12 Manage the Modem Router and Monitor the Traffic

Chapter 13 Use VPN to Access Your Network

Chapter 14 Manage Port Forwarding and Port Triggering

Chapter 15 Troubleshooting

Appendix A Supplemental Information

Quick Links

Troubleshooting

Related Manuals for NETGEAR D6400

Summary of Contents for NETGEAR D6400