Placing A Call On Hold (Hold); Switching Between Calls; Transferring A Call - Alcatel-Lucent OmniTouch 8002 DeskPhone User Manual

► To cancel your second call and recover the first:

You are in conversation with the second correspondent and the first one is on hold. On the
display of the phone, first and second correspondents are identified by b11L1-b11and b11L2-
b11preceding their names or phone numbers.

Display the second correspondent

Use one of the following:
Enquiry off
o
Hang up
o
You are automatically connected with the first contact.

You are on the line with your first contact

3.4 Placing a call on hold (hold)

During a conversation, you wish to place the call on hold and recover it later, on the same telephone.

During a conversation

Put on hold
Recover the call on hold:

Retrieve

3.5 Switching between calls

You are in communication with the first correspondent and the second is on hold. On the display of
the phone, first and second correspondents are identified by b11L1-b11and b11L2-b11 preceding their
names or phone numbers

Display the second correspondent. You are automatically connected with the second
contact.

Display the first correspondent. You are automatically connected with the first contact.

3.6 Transferring a call

► You are in communication with a first correspondent


New call

Call the recipient of the transfer

Transfer (before the recipient answers)

Return to idle screen
► You are in communication with two correspondents.


Transfer The two correspondents are connected

Return to idle screen
On-Hook Transfer: when in communication with two correspondents you can also on-hook the receiver
to connect the two correspondents.
Your call is placed on hold
The two correspondents are connected
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