Sonim XP5 User Manual
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Sonim XP5 User Manual

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USER
GUIDE
5
SONIM XP
1
English

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Summary of Contents for Sonim XP5

  • Page 1 USER GUIDE SONIM XP English...
  • Page 2 Copyright © 2015 Sonim Technologies, Inc. SONIM and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trademarks of the respective owners with whom they are associated. Disposal of Old Electrical and Electronic Equipment...

  • Page 3: Table Of Contents

    Settings———————— 31 What Is In the Box? Managing Security Settings Phone Specifications Locking Your Screen Encrypting Phone Data Your Sonim XP5———————— 16 Locking Your SIM Card Switching On Managing Credential Certificates Setting Up Your Phone Protecting Your Phone from Harmful Applications...
  • Page 4 Exporting Phone Contacts to SIM Card Adding Contacts by Manual Input Exporting Phone Contacts to Storage Creating New PTT Groups———————— 48 Managing Contact Settings Managing Phonebook Settings Making PTT Calls to Individuals and Searching Contacts Groups———————— 49 Deleting a Contact Making a PTT Call to an Individual Making a PTT Call to a Group Managing Calls————————...
  • Page 5 End User License Agreement———————— 71 License Comprehensive 3-Year Warranty Warranty Registration Application Our Warranty What We Will Do Phone Care Conditions Accessories Federal Communication Commission Interference (FCC) Statement———————— 75 FCC Statement FOR PORTABLE DEVICE USAGE (<20cm from body/ SAR) Industry Canada (IC) Statement———————— 77 IC Statement FOR PORTABLE DEVICE USAGE (<20CM FROM BODY/SAR)
  • Page 6 Please register your phone at www.sonimtech.com/register, to receive product information and updates. Sonim devices are covered by a 3-year comprehensive warranty. The removable battery is covered by a 1-Year limited warranty. For more information related to the warranty, please refer to the warranty section...

  • Page 7: Phone Models Covered

    Congratulations on the purchase of a Sonim XP mobile phone. This phone is an LTE phone enabled handset with quad-band capabilities and has an intuitive, feature-rich user interface, which allows you to make the best use of the offered functions.
  • Page 8 Use hands-free microphone while you are driving. Avoid using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids. Use only Sonim XP approved charging equipment to charge your phone and avoid damage to your phone.
  • Page 9 The Sonim XP is dust-resistant, rugged and shock-resistant. However, it is not dust-proof or unbreakable if subjected to overwhelming impact. For best results and long product life, one should protect the Sonim XP from salt water, dust and strong impacts.

  • Page 10: Sar Information

    SAR Information HAC Rating The Sonim XP5 has been certified in compliance with the Government’s requirements for exposure to Radio The FCC has created a rating system for cellular phones Waves. regarding their HAC-related performance. This rating...

  • Page 11: Avoid High Temperatures

    Contact your cardiologist for more information. For compatibility and complies with the Federal other medical devices, consult your physician and the Communications Commission (FCC) requirements. Sonim manufacturer of the device. Comply with instructions to is rated M3/T4. switch off the device or deactivate the RF transmitter...

  • Page 12: Emergency Calls

    detached and create a choking hazard. Emergency Calls Mobile phones operate using radio signals, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any mobile phone for essential communications (e.g. medical emergencies). Emergency calls may not be possible in all areas, on all cellular networks, or when certain network services and/ or mobile phone features are in use.

  • Page 13: Battery Usage

    Battery Usage Sonim XP phone comes with a removable battery. For Charging Animation/Icon any battery related queries contact Sonim customer If the battery is being charged when the support. phone is switched off, a battery charging animation with charged percentage is Charging the Battery displayed.

  • Page 14: Tips To Extend The Battery Life

    Tips to Extend the Battery Life Follow these tips to extend your phone’s battery life. • If you are not using Wi-Fi, Bluetooth or GPS, use the Settings to turn them off. The GPS setting is located in Settings > Location. Set screen brightness to Low and set a shorter •...

  • Page 15: What Is In The Box

    What Is In the Box? The list of items in the Sonim XP phone box are: • Sonim XP phone with removable battery • Quick Start Guide • USB Data Cable • Wall Charger Phone Specifications Feature Description Memory Total Memory: 4GB Total User Storage: 1.8 GB...
  • Page 16 Sonim XP Phone Headset port Loudspeaker Notification LED Receiver Volume Up button Display screen Volume Down button Menu Navigation keys Options Back Clear Torch Call End/Reject Call/Accept Long press for Power ON/OFF Press and hold to access voicemail Press and hold to lock the keypad...

  • Page 17: Switching On

    Switching On Notifications Press and hold ON/OFF (red key) for 2 seconds. Service indicator and Signal When the phone is switched on, it tries to register with strength indicator the network. After successful registration, the name of the service provider is displayed. Battery charge indicator Ensure that a valid SIM card is inserted in your...

  • Page 18: Notification Bar Icons

    Description Icon Description Options - displays the Notification icon options for the currently active screen. Battery level indicator Clear - Clears the entered text. Torch - Long press turn ON./ Battery charging in progress OFF the flashlight. The Menu Option ( ) is positioned in the center of the No signal favorites tray in Home screen.
  • Page 19 Icon Description Icon Description HSPA or UMTS network connected Silent mode activated Vibration mode activated GPRS network connected EDGE network connected Airplane mode activated Wi-Fi connected Error/information notification - attention required Bluetooth activated Screenshot captured Call in progress Music is played Device storage space is running out Missed call New SMS or MMS...

  • Page 20: Phone Operations Without Sim Card

    Press and hold * key. • Icon Description • PIN: When enabled, enter you own PIN value. PTT Do Not Dusturb status icon When the phone is locked, unlock it using the PIN. When the phone is locked, you can answer an incoming call, without unlocking the phone.

  • Page 21: Text Entry Options

    choices. Press either the center navigation key or 0 Text Entry Options key to accept the word. When you enter the text message, you can change the To Insert a Number: text entry options by pressing the # key. The current text entry options are displayed in the top bar.

  • Page 22: Keypad Functions

    Keypad Functions The following table displays the various keys and the corresponding functions they perform: Keypad key Operations • Press to end a call. • Press to wake up display. Press to reject an incoming call. • Press and hold to power ON/OFF the device. CALL END/REJECT/ON/OFF •...
  • Page 23 • Press and hold to enable the flashlight. TORCH Press to see the list of operations that can be done on current application. • OPTION • Press to perform a specific operation on a selected application. OK KEY (CENTER) • Press to navigate in up, down, left and right directions.
  • Page 24 • Press or press and hold to change the language, while entering the text. • Press and hold to lock/unlock the keypad. • While entering text, press to switch between various input modes. • Press and hold to list various input modes while entering the text.

  • Page 25: Time And Date Settings

    separator). Time and Date Settings You can set and display the date and time on the phone. Language and Input Settings You can also select the display format. You can set the phone’s language to either French or From the Home screen, select Menu key > Settings English.

  • Page 26: Power Saving Settings

    Pulse Notification Light: Check/Uncheck to set the • Media device (MTP): Select this to use the phone notification light. as Media device (MTP) to transfer data such as music, pictures, and videos between your Sonim Power Saving Settings phone and your computer. Viewing Battery Life •...

  • Page 27: Viewing Device Details

    USB Tethering • Uninstall apps that are not required. This feature allows you to share the Internet connection • Delete unwanted files that are downloaded or of the phone with your PC. created. To perform USB Tethering, connect phone to PC with •...

  • Page 28: Connecting To Wi-Fi Network

    and IP settings. Connecting to Wi-Fi Network Editing a Network Wi-Fi is a wireless network technology that can provide Internet access at distances up to 100 Feet, depending Press and hold your preferred network. on the Wi-Fi router and surroundings, when you connect Select Modify Network.

  • Page 29: Optimizing Data Usage

    media file. Optimizing Data Usage Pairing a Bluetooth Device Data usage refers to the amount of data utilized by your phone during data transfers through the Internet. The To activate Bluetooth and pair your XP phone with other data usage charges are dependent of the wireless plan Bluetooth devices: provided by your service provider.

  • Page 30: Setting Up Tethering & Portable Hotspot

    settings. Enable Portable Wi-Fi hotspot option. Enable Airplane mode. Activating Bluetooth Tethering Setting Up Tethering & Portable Hotspot When you activate Bluetooth tethering, you can share your phone’s Internet connection with other Bluetooth Using Tethering and Portable hotspot, you can share paired devices.

  • Page 31: Managing Security Settings

    If data encryption is interrupted, you might lose your Managing Security Settings phone data. You can activate and protect your phone from unauthorized access by configuring the security settings. Locking Your SIM Card From Home screen, select Menu > Settings ( You can activate and set a SIM lock to lock your SIM, Select Security located under Personal settings.

  • Page 32: Settings

    location data of your phone, under Recent location Location Access requests. You can enable and configure the Location settings. Select an application to view the application page. From Home screen, select Menu > Settings ( You can stop the application or uninstall it. The system applications will have access to location Select Location located under Personal settings.

  • Page 33: Add A New Contact

    You can use the phonebook to maintain phone numbers (Optional). Select Attach ( ), to attach a of your contacts. This feature enables you to add, dial multimedia file. phone numbers and send SMS and MMS messages. Type the message and select Send. To access the contacts: From Home screen, press Down navigation key ( If you attach a media file or a contact to your...

  • Page 34: Exporting Phone Contacts To Sim Card

    Select the contact to be moved to the phone. multimedia message to any mobile phone. The contact is imported to the phone address book. Managing Contact Settings You can edit and modify ringtone and call receiving Exporting Phone Contacts to SIM Card settings for individual contacts.

  • Page 35: Searching Contacts

    Searching Contacts From Home screen, select Contacts ( Select Options key > Search and enter the first few letters/numbers of the contact name/phone number to be searched. All the contacts containing the search text are displayed. Deleting a Contact From Home screen, select Contacts ( Scroll to the required contact and select the contact to view the contact details.

  • Page 36: Making A Call

    Making a Call Viewing Call History From Home screen, select Menu > Phone ( From Home screen, select Menu > Phone ( Select the Call history icon ( ) to view all recently The Phone screen with last dialed number, called, received, and missed calls.

  • Page 37: Editing Quick Responses

    In the Call settings, select Phone ringtone. view and modify TTY mode settings. Select the ringtone from the Phone ringtone list and Set one of the following options: select Ok. • TTY Off: disables TTY mode. • TTY Full: enables TTY mode for both incoming Editing Quick Responses and outgoing calls.

  • Page 38: Sip Accounts

    Enter the following details and select Save: Call Waiting • Username: Username to login to SIP account. When call waiting is enabled and the phone is in conversation, the incoming number is displayed when • Password: Password to login to SIP account. you receive a call.

  • Page 39: Sending Sms/Mms Messages

    SMS and MMS are convenient and inexpensive means the size of <=1 MB. To add an attachment, select Options key > Attach. Select the attachment type of communication. You can send a text message to other people via SMS service. MMS allows you to send from the options in the next step.

  • Page 40: Deleting Messages

    To view and modify the message settings, Notification Enable notification alert for To edit message settings, from the Home screen, incoming messages. select Menu > Messaging ( Sound Set the default alert tone for Select Options key > Settings. incoming messages. View and edit the following settings: Vibrate Enable vibrate alert for incoming...

  • Page 41: Emergency Alerts

    Select Options key > Select > Select Multiple threads > Option key > Delete All threads. All the message threads are deleted after confirmation. Emergency Alerts You receive active alerts and emergency alerts from the service provider.

  • Page 42: Enter And Edit Text

    You can view and modify the language and dictionary Add a required word and respective shortcut which setting using the Phone Settings. is optional. Enter and Edit Text You can use the phone keypad to enter the text quickly and easily. Type faster and more accurately on your device with Keypad’s word recognition and next-word predictions.

  • Page 43: Activating Ptt Using Wi-Fi

    Your Sonim phone comes with pre-loaded Push-to-talk The screen prompts you to enter the activation application. code provided by the corporate administrator in the specified text box. Enter the activation code and Select the PTT button on the side of the XP phone or click Yes to activate the PTT over Wi-Fi network.
  • Page 44 Home: Displays your PTT Favorites: Displays your calls and conversation favorite contacts and groups. history. You can also change You can easily start PTT calls your presence status here. to your favorites. The user is allowed to initiate a call and send IPA. Contacts: Displays your contacts and allows you to start an PTT call, and send...

  • Page 45: Adding Contacts From Native Phonebook

    The PTT contacts directory is different from the phone’s native contacts directory. There are two ways to add PTT contacts: • Add from Native Phonebook: Select Native Phone Book from + New Contact. It opens phone’s native contact list, and the user can select the contact from contact list and can modify the selected contact or save the same contact as it is.

  • Page 46: Adding Contacts By Manual Input

    Adding Contacts by Manual Input Use the numeric keyboard to input text and numbers, special characters. The special characters can only be found by pressing the numeric key 1 multiple times until you find the special character or use the select screen to input special characters by long pressing numeric key 1.
  • Page 47 Once you save a contact’s information, it is added to the PTT contact list. The contact is added successfully. If you want a contact to be added as a favorite, then check Set as Favorite before pressing Save.

  • Page 48: Groups

    Groups can be added by creating manually or can be A new group is added successfully. pushed to the phone by the corporate administrator. The groups pushed by the corporate administrator (Corporate groups) cannot be changed or deleted from the handset. Go to the Groups screen and select + New Group to add a new group.

  • Page 49: Making A Ptt Call To An Individual

    Making a PTT Call to an Individual Go to the Contacts screen and select the contact you desire to call. A call to an individual can also be initiated from Call option present after selecting the Options key on the phone. When you finish speaking, release the PTT button.

  • Page 50: Making A Ptt Call To A Group

    Press the Options key and select End Call option to end the call. Select Options key to get the options. Select Call from the Options. Making a PTT Call to a Group Go to the Groups screen and select the group you desire to call.

  • Page 51: Making A Quick Group Call

    Press and hold the Push-to-talk button and start Making a Quick Group Call speaking after you hear the chirp tone. All the Go to the Contacts screen and mark the contacts available group members receive the call. you would like to include in your quick group PTT call.

  • Page 52: Contacts

    Press and hold the Push-to-talk button to start the Editing PTT Contact call. The call is initiated to all the selected contacts. Select a Contact from the list. Start speaking after you hear the chirp tone. Press the Options key and select End call option to Select Options key or long press on CSK button by highlighting the contact and select Edit Contact.

  • Page 53: Deleting Ptt Contact

    Edit the contact name and favorite setting if required and press Save. Deleting PTT Contact Select a Contact from the list. The contact modifications are updated. Press LSK to invoke menu or long press on CSK...

  • Page 54: Editing Ptt Group

    button by highlighting the contact and select Delete Contact option. Editing PTT Group Select a group from the list and select the Options key. A confirmation message is displayed. Select Yes to delete the selected contact. The selected contact is deleted from the contact list.
  • Page 55 Favorite. The user can add members and remove members. The other ways to edit the group are: • Long press on CSK button by highlighting the group and select Edit Group from the Options Menu. • Press LSK to invoke menu and select Edit Group option.

  • Page 56: Deleting Ptt Group

    Deleting PTT Group A pop-up message is displayed confirming that the selected group is getting deleted. Long press on CSK button by highlighting the group and select Delete Group from options menu. The selected group is deleted and a message is displayed Group successfully deleted.

  • Page 57: Adding A Favorite Contact

    Adding a Favorite Contact The user can add contacts as favorites. The favorite contacts are listed under Favorites tab. To set a Contact as Favorite: Go to Favorites Contact tab and select + Add Contact. The contact list is displayed. Select the desired contact/contacts. Selected contact is added to Favorite successfully.

  • Page 58: Adding A Favorite Group

    Adding a Favorite Group The user can add groups as favorites. The favorite groups are listed under Favorites tab. To set a group as favorite: Go to Favorites Groups tab and select + Add Group. The group list is displayed. Select the desired Group/Groups. Selected group is added to Favorites successfully.

  • Page 59: Ptt Presence Status Change

    Select My Status from Conversation history screen. PTT Presence Status Change • Available ( The PTT Presence can be set in two ways: • Do Not Disturb ( Select Options key > My Presence. Select one of the following options: My Presence status can be changed from Available to Do Not Disturb and vice versa.
  • Page 60 • Do Not Disturb: You are not available to accept calls, but alerts can be received.

  • Page 61: Sending Personal Alert

    Sending Personal Alert Select the desired contact from the contact list and select Send Alert from the menu. The personal alert is sent to the selected contact by pressing * or #. The personal alert can also be sent using the * or # keys: In PTT screen, press LSK to invoke the Options menu.

  • Page 62: Receiving Personal Alert

    Receiving Personal Alert Missed call Alert When a personal alert is received, the user is notified with If a Push-to-talk call comes in while you are on a regular the sender’s details such as Name, Date and Time. phone call or another PTT call, you will receive a missed call alert.
  • Page 63 To view the PTT call history screen, go to the Home screen and see a list of the most recent PTT calls. You can make a call to a contact and group from the conversation history. Also send and receive alerts from the conversation history.
  • Page 64 • When there is a network error while connecting to the Push-to-talk service and in offline status, the Presence icon shown offline.
  • Page 65 You can customize the application through the Settings to repeat, like once, repeat and continuous. tab. The following are the most commonly used settings • Alert Frequency: Choose frequency for alerts options. like 2, 5, 10, and 20 Seconds. Select Options (LSK) > Settings. •...
  • Page 66 • Instant Personal Alert: Alert when Instant • Contact Sorting: Set contact sorting to personal Alert is received. alphabetical or by availability. • Missed Call Alert: Alert for when a missed call • Display Name: Your username is displayed. is received. •...
  • Page 67 • One Touch PTT: Choose default screen launcher. • Set Speed Dial: Set the speed dial. • Talkgroup Locking: Enable/Disable Talkgroup Setting. • Configure Alert Options: Use * or # key to send personal alerts. • Show Tutorial: User can view the tutorial of PTT application.
  • Page 68 To logout of the Push-to-talk application, go to Push-to-talk setting and select Logout option. The Push-to-talk application is logged out and goes to the Home screen. Confirm the logout screen by selecting Yes on the confirmation screen.

  • Page 69: Camera

    Search: Search for previously saved Calendar Camera events, by giving a key word in search box and The Sonim XP has a back camera with 5MP fixed focus pressing OK key. for taking pictures. The pictures are saved in the Gallery •...

  • Page 70: Clock

    Sound recorder ( ) located in Menu screen. Clock To record an audio file, select Record ( • You can view the time of major cities in different time zones using this function. You also have the option to use •...

  • Page 71: License

    • Once all the mandatory details are submitted, an in and to the Software. Sonim, and, to the extent that the e-mail confirmation will be sent. Software contains material or code of a third party, such •...

  • Page 72: Our Warranty

    Conditions at the sole discretion of Sonim, with the same or better model in the same or better condition. The warranty is valid whether or not the product has Sonim and its service partners reserve the right to charge been registered.

  • Page 73: Accessories

    All device batteries both embedded and removable are peripheral devices which are not Sonim-branded warrantied for a period of one (1) year under Sonim’s original accessories intended for use with the 1-Year limited warranty.
  • Page 74 LIMITATION THE IMPLIED WARRANTIES OF accessory (hereinafter referred to as “Product”). Subject MERCHANTABILITY OR FITNESS FOR A to the conditions of this limited 1-Year Warranty Sonim PARTICULAR PURPOSE, ARE LIMITED TO THE warrants this product to be free from major defects in DURATION OF THIS LIMITED WARRANTY.

  • Page 75: Fcc Statement

    WARNING: Changes or modifications made to circuit different from that to which the receiver this equipment not expressly approved by Sonim is connected. Technologies, Inc. for compliance could void the user’s • Consult the dealer or an experienced radio/TV authority to operate the equipment.
  • Page 76 FOR PORTABLE DEVICE USAGE (<20cm from body/SAR) Radiation Exposure Statement: The product complies with the Canada portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user’s body or set the device to lower output power if such function is available.

  • Page 77: For Portable Device Usage (<20Cm From Body/Sar)

    IC Statement MOBILE DEVICE USAGE (>20cm/low power). This device complies with RSS-310 of Industry Canada (IC ID: 8090A-L15V013BA). Operation is subject to the following two conditions: This device does not cause harmful interference. This device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 78: Règlement Ic

    Règlement IC Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence (IC ID: 8090A-L15V013BA). L’exploitation est autorisée aux deux conditions suivantes: L’appareil ne doit pas produire de brouillage, et L’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
  • Page 79 Clock 69 Contacts Actions 66 Importing contacts to phone 34 Add 34 Adding a contact from phone Information 66 Send message 34 screen 37 Internet calls 39 Add new contact 34 Alarm 69 Data backup and restore 33 Keypad Alerts and Sounds 65 Deleting a contact 36 Accept/Send 22 All applications icon 18...
  • Page 80 System icons 18 Power saving settings 26 Viewing battery life 26 Vibrate mode 38 Viewing contact details 34 Quick Responses 38 XP5 Phone 16 Restore data 33 Ringtones 37 Safety guidelines for mobile usage SAR information 10 Searching contacts/people 36...

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