Troubleshooting - Apricorn DVR External eXpander Storage System Quick Start Manual

Table of Contents

Advertisement

Restoring and Playing from DVR Expander
Choose Restore to transfer selected events from
the DVR Expander back to the satellite receiver's
internal hard drive.
Use Play to view the event directly from the DVR
Expander.
Use Delete to remove unneeded events.
Considerations for Dish Network DVRs
To find out if your Dish Network DVR model is compatible with DVR
Expander, please check on the Dish Network website. You can find the
receiver model listed on the System Information screen (accessed by
MENU-6-1-3 on most receivers).
Only use the DVR Expander with a DISH Network DVR receiver — do
not use the drive for other purposes (for example, connecting to your
computer).
If content contains copy protection that will impact transferring to the
hard drive, you will see a pop-up message with more information.*
Currently, content on the hard drive can only be viewed using the receiver
it came from. If the receiver that originally recorded the event is no
longer available (due to an equipment return, for example), the content
can still be viewed using a compatible receiver or replacement receiver
on the account.
Ensure the DVR Expander is kept in a cool, well-ventilated location for
optimum hard drive longevity. Do not move the drive while it is on.
Content transferred to the DVR Expander is only listed under the USB
Storage option—it is moved from the My Recordings list.

Troubleshooting

After connecting the hard drive, if the Multimedia menu displays No Device
Attached under External USB Devices, the receiver does not recognize the
hard drive. Disconnect any device connected to the other USB port, then
reset the receiver with only the DVR Expander connected to see if the
receiver recognizes the hard drive after the reset. If not, the hard drive is not
compatible.
* For any DRM/copy protection restrictions, go to www.dishnetwork.com and
search for "copy protection."
Choose Restore to transfer selected events from the DVR Expander back
to the satellite receiver's internal hard drive.
Use Play to view the event directly from the external hard drive.
Use Delete to remove unneeded events.
www.apricorn.com

Advertisement

Table of Contents
loading

Table of Contents