G Troubleshooting - Sony Trinitron Wega KV-SZ292 Operating Instructions Manual

G Troubleshooting

If you find any problem while viewing your TV, you can either use the
"Factory Settings" function (see M) or check the Troubleshooting guide below.
If the problem persists, contact your Sony dealer.
Snowy picture, noisy sound
• Check the antenna setup and other connections.
• Preset the channel again (see L).
• Try using an external booster.
Distorted picture, noisy sound
• Turn off or disconnect any external booster in use.
No picture, no sound
• Check the power cord, antenna setup and other connections.
• Press 4/1 (power) to turn on the TV.
• Press 1 (main power) on the TV to turn off the TV for about five seconds, then turn it on
again.
Good picture, no sound
• Press 2 + to increase the volume level or press
• Press A/B until "Stereo" or "Mono" appears on the screen (see H) (KV-SZ292N60/
SZ252N60 only).
Dotted lines or stripes
• Do not use a hair dryer or other equipment near the TV.
• Check the antenna setup.
Double images or "ghosts"
• Check the antenna setup or use a highly directional antenna.
• Turn off or disconnect any external booster in use.
No color
• Adjust the "Color" level from "Picture Adjustment" (see J).
• Select the appropriate "Color System" (for video input only) (see M).
• Check the antenna setup.
Picture slant
• Keep external speakers or other electrical equipment away from the TV.
• Adjust the "Picture Rotation" or "Picture V-Position" (see M).
Abnormal color patches
• Keep external speakers or other equipment away from the TV. Do not move the TV while
the TV is turned on. Press 1 (main power) on the TV to turn off the TV for about 15
minutes, then turn it on again to demagnetize the TV.
TV cannot receive stereo broadcast sound or stereo broadcast sound switches on and off or is distorted
(KV-SZ292N60/SZ252N60 only).
• Check the antenna setup and other connections.
TV cannot receive FM radio station (KV-SZ292N60/SZ252N60 only).
• Connect a separate FM antenna and the TV channel source through an antenna selector
(switch) to your TV (see F).
The 1 (standby) indicator on your TV flashes red several times after every three seconds.
• Count the number of times the 1 (standby) indicator flashes. Press 1 on the TV to turn it
off, disconnect the AC power cord and inform your dealer or Sony service center of how
the indicator flashes (duration and interval).
to cancel the muting.