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Appendix A
Problem
Glass is Dirty
Excessive Creosote Buildup
Low Heat Output
Won't Burn Overnight
Wood Won't Burn
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Troubleshooting
Cause
1. Wood is wet
2. Turning down air control
or damper too soon
3. Draft too low
4. Door gasket leakage
See 1,2,3, above.
1. Wood is wet
2. Fire too small
3. Draft too low
1. Air control is set too high
2. Not enough wood
3. Draft too high
4. Poor quality or wet wood
1. Combustion air supply blocked
2. Draft too low
16
Cure
• Use dry wood
• Do not turn down until
a) there is a good bed of coals
b) the wood is charred
• Improper chimney height and / or
diameter, -consult dealer
• Chimney plugged or restricted,
- inspect and clean
• Provide outside air for combustion
• Replace gasket
• Check latch for proper operation
See 1,2,3, above.
• Use dry wood
• Build a larger fire
• Chimney plugged or restricted,
- inspect and clean
• Set air control lower
• Unsplit wood is preferred for
overnight burns
• Excessive chimney height and/or
diameter
• Use good quality, dry wood
• Check outside air supply for
obstruction
• Chimney plugged or restricted,
-inspect and clean
• Chimney oversized or otherwise
unsuitable, -consult Dealer
010515-20 ALT4
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