Comfort Glow CTDV36NR-A Owner's Operation And Installation Manual
Comfort Glow CTDV36NR-A Owner's Operation And Installation Manual

Comfort Glow CTDV36NR-A Owner's Operation And Installation Manual

Direct-vent

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OWNER'S OPERATION AND INSTALLATION MANUAL
WARNING: If the information in this manual is not fol-
lowed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a quali-
fied installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance
CONSUMER: Retain this manual for future reference.
For more information, visit www.fmiproducts.com
DIRECT-VENT FIREPLACE
NATURAL GAS
CTDV36NR-A

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Summary of Contents for Comfort Glow CTDV36NR-A

  • Page 1 DIRECT-VENT FIREPLACE OWNER’S OPERATION AND INSTALLATION MANUAL NATURAL GAS CTDV36NR-A WARNING: If the information in this manual is not fol- lowed exactly, a fire or explosion may result causing property damage, personal injury or loss of life. — Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
  • Page 2: Table Of Contents

    TAb LE OF CONTENTS Safety Information ..........2 Cleaning and Maintenance ........ 30 Local Codes............4 Troubleshooting ..........32 Product Identification ........... 4 Replacement Parts ..........36 Product Features ..........4 Service Hints ............. 36 Pre-Installation Preparation ......... 5 Technical Service..........36 Specifications ............
  • Page 3: With Fireplace

    SAFETy I NFORMATION WARNING: Do not use a blow- Continued er insert, heat exchanger insert or This fireplace must be installed by a qualified other accessory not approved for (certified or licensed) service person. It has use with this fireplace. a sealed gas combustion chamber that uses a coaxial pipe (pipe within a pipe and having the same center) venting system.
  • Page 4: Local Codes

    SAFETy INFORMATION LOCAL CODES Install and use fireplace with care. Follow all Continued local codes. In the absence to local codes, 2. If you smell gas use the current National Fuel Gas Code ANSI • shut off gas supply Z223.1/NFPA 54* (USA) or the current CSA- •...
  • Page 5: Pre-Installation Preparation

    PRODUCT FEATURES • Your fireplace is designed to be used in zero clear- ance installations. Wall or framing material can be Continued placed directly against any exterior surface on the • This fireplace requires a wall switch, hand-held back, sides or top of your fireplace, except where remote or wall thermostat (millivolt) for operation standoff spacers are integrally attached.
  • Page 6 PRE-INSTALLATION PREPARATION Continued CLEARANCES Minimum clearances to combustibles for the fireplace are as follows: Back and sides 0" " Perpendicular walls 6" Floor 0" Ceiling to louver opening 42" " " Front 36" Top of Standoffs 0" Figure 4 - Framing Clearances for Vent (See venting Installation Against an Exterior Wall...
  • Page 7: Location Of Termination Cap

    LOCATION OF TERMINATION CAP Fixed Openable Fixed Closed Closed Openable TERMINATION CAP GAS METER RESTRICTED AREA AIR SUPPLY INLET (TERMINATION PROHIBITED) A = clearance above grade, veranda, porch, deck, or I = clearance to service regulator vent outlet [*72" (182.9 cm) balcony [*12"...
  • Page 8: Venting Installation Instructions

    VENTING INSTALLATION WARNING: Read all instruc- INSTRUCTIONS tions completely and thoroughly before attempting installation. NOTICE: Read these instruc- tions completely before at- Failure to do so could result in serious injury, property damage tempting installation. or loss of life. These models are tested and approved for use with FMI PRODUCTS, LLC (direct-vent) NOTICE: Failure to follow these in- pipe components and terminations as well as...
  • Page 9 VENTING INSTALLATION as subassemblies for convenience. INSTRUCTIONS 5. Carefully determine the location where the vent pipe assembly will penetrate Continued the outside wall. The center of the hole should line up with the center-line of the INSTALLATION pLANNING horizontal vent pipe. Mark the wall for a There are two basic types of direct-vent 10"...
  • Page 10 VENTING INSTALLATION INSTRUCTIONS Apply Mastic to All Four Sides Continued Vent Cap WARNING: Do not recess vent termination into any wall. This will cause a fire hazard. Noncombustible Exterior Wall: Position the horizontal vent cap in the center of the 7 "...
  • Page 11 VENTING INSTALLATION GROUND FLOOR INSTALLATION INSTRUCTIONS Recommended Applications: • Installation using cabinet surrounds Continued • Through the wall using round or square termination (up to 12" horizontal pipe) Minimum Pipe Siding Standoff Overlap 1 " • NOT FOR CORNER INSTALLATION Direct-Vent Adjustable Pipe...
  • Page 12: Venting Installation Instructions

    VENTING INSTALLATION INSTRUCTIONS Continued CORNER AND ALTERNATE INSTALLATION Not to Exceed (H) Limits Square Recommended Applications: Termination • Corner ground floor installation 90° Elbow • Ground floor installation where pipe vents hori- zontally through wall (over 12" horizontal pipe) • Basement installation where one foot clear- ance from ground to termination is possible Wall 90°...
  • Page 13 VENTING INSTALLATION INSTRUCTIONS Continued HORIZONTAL SYSTEM INSTALLATION USING TWO 90° ELBOWS The following configurations show the minimum vertical rise requirements for a horizontal sys- tem using two 90° elbows. 45° Elbow Venting with Two 90° Elbows Horizontal (H Vertical (V) Horizontal (H Horizontal (H 5' min.
  • Page 14 VENTING INSTALLATION Drop a plumb line from the inside of the INSTRUCTIONS roof to the locating hole in the ceiling. Mark the center point where the vent will Continued penetrate the roof. Drill a small locating hole at this point. INSTALLATION FOR vERTICAL Flat Ceiling Installation TERMINATION...
  • Page 15 VENTING INSTALLATION Vertical Termination Configurations INSTRUCTIONS Figures 21 through 24 show four different configurations for vertical termination. Continued Venting with Two 90° Elbows 4. Connect a section of pipe and extend up Horizontal (H through the hole. Vertical (V) Horizontal (H Note: If an offset is needed to avoid 5' min.
  • Page 16 VENTING INSTALLATION INSTRUCTIONS Continued Vertical Venting V = 40' max. Note: Install restrictor into Note: Install inner collar of fireplace as restrictor into inner collar of shown. fireplace as shown. 45° Elbow 45° Elbow Venting with Two 90° Elbows Figure 24 - Vertical Venting Horizontal (H) vertical (v Configuration With No Horizontal Run...
  • Page 17 VENTING INSTALLATION Number Description INSTRUCTIONS Horizontal Round Termination Kit (Includes: Round Termination, Continued Wall Firestop and 45° Elbow) PARTS LIST FOR VENTING KITS HTKS-47 Horizontal Square Termination Kit (Includes: Square Termination, AND COMpONENTS Wall Firestop, 45° Elbow) FMI PRODUCTS, LLC Pipe & Vent Kits FMI PRODUCTS, LLC Elbows Number Description...
  • Page 18: Fireplace Installation

    FIREPLACE 6. While supporting speed control, secure INSTALLATION control shaft with lock nut by pushing and turning lock nut with pliers clockwise until it CHECK GAS TYPE is tight against front panel. Place control knob provided on shaft. Use proper gas type for fireplace unit you are in- 7.
  • Page 19 FIREPLACE attached to terminals on blower motor and INSTALLATION thermal switch, and that screw for thermodisc bracket and green ground wire is tight. Continued 5. Mount speed control box against mounting plate provided in lower fireplace cavity by placing 9. Check to make sure power cord is completely plastic control shaft forward through round hole clear of blower wheel and there are no other (see Figure 26, page 18).
  • Page 20 FIREPLACE Installation Items Needed Before installing fireplace, make sure you have the INSTALLATION items listed below. Continued • external regulator (supplied by installer) • piping (check local codes) 11. Peel off backing paper and stick supplied wiring diagram decal on firebox bottom •...
  • Page 21 FIREPLACE CONNECTING FIREpLACE TO GAS INSTALLATION SUppLY Continued Installation Items Needed • 5/16" hex socket wrench or nut-driver Installation must include an equipment shutoff • sealant (resistant to propane/LP gas, not valve, union, and plugged 1/8" NPT tap. Lo- provided) cate NPT tap within reach for test gauge hook 1.
  • Page 22 FIREPLACE Equipment Shutoff Valve INSTALLATION Propane/LP Supply Tank Continued pRESSURE TESTING GAS SUppLY pIpING SYSTEM Test pressures In Excess Of 1/2 pSIG (3.5 kPa) 1. Disconnect fireplace and its individual equipment shutoff valve from gas supply Gas Valve piping system. Pressures in excess of 1/2 psig (3.5 kPa) will damage fireplace gas Figure 34 - Checking Gas Joints for Propane/LP Gas Fireplace...
  • Page 23 FIREPLACE INSTALLATION Continued INSTALLING OpTIONAL WALL MOUNT SWITCH - GWMS2 1. Connect one terminal of 25 ft. wire for wall switch to TPTH terminal on the valve. Con- nect remaining wire terminal to the TH termi- nal on the valve. Make sure wire terminals are in positions on unit as pictured in Figure 36.
  • Page 24 FIREPLACE Removing Glass Door INSTALLATION If replacement of glass is necessary, the entire assembly, glass and frame, must be replaced. Continued If glass is broken, wear gloves and tape the remaining fragments onto the frame. REMOvING/REpLACING GLASS 1. Remove screen assembly by pushing the DOOR rod either left or right and then down and forward to remove screen/rod assembly...
  • Page 25: Brick Panels

    FIREPLACE 6. Install left side brick panel by sliding it between grate and side of firebox (see Figure 43). INSTALLATION 7. Install the right brick panel using the same method Continued described INSTALLING OPTIONAL BRICK 8. Replace deflector shield using screws removed LINER MODELS BL36D-A(S-A) AND in step 4.
  • Page 26 FIREPLACE 9. Close glass door, lock door latches, replace INSTALLATION screen and close louvers (see Removing/ Replacing Glass Door, steps 5 through 7, page Continued 24). 6. Place log #6 (left log) onto two pins on left side WARNING: The glass door of back and front log.
  • Page 27: Operating Fireplace

    OPERATING FIREPLACE 4. Push in gas control knob slightly and turn clockwise to OFF. FOR YOUR SAFETY 5. Wait five (5) minutes to clear out any gas. READ BEFORE LIGHTING Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information in column 1. If you don’t WARNING: If you do not fol- smell gas, go to the next step. low these instructions exactly, a fire or explosion may result 6. The pilot is located by the main burner and should not require accessing for lighting.
  • Page 28 OPERATING FIREPLACE IMPORTANT: Do not leave the selector switch in the REMOTE or ON position when the pilot Continued is not lit. This will drain the battery. MANUAL LIGHTING ON/OFF SERIES pROCEDURE (MODELS HRC100 AND HRC101) 1. Remove glass door (see Removing/Replacing Hold the control button on the hand-held Glass Door, page 24.) remote until burner turns on. Hold the con- 2. Follow steps 1 through 7 under Lighting trol button again until burner turns off (see Instructions, page 27.
  • Page 29 OPERATING FIREPLACE OpERATING OpTIONAL GWMT1 WALL MOUNTED Continued THERMOSTAT 4. Press the POWER and LOCK buttons together to turn off the fireplace WARNING: Do not con- Note: Do not leave the hand-held remote in nect the thermostat to a power the AUTO mode close to the fireplace. The radiant heat from the fireplace will turn off the source.
  • Page 30: Inspecting Burners

    INSPECTING bURNERS CLEANING AND MAINTENANCE Check pilot flame pattern and burner flame pat- terns often. WARNING: Turn off fireplace PILOT ASSEMBLY and let cool before cleaning. The pilot assembly is factory preset for the proper flame. Alterations may have occurred during ship- ping and handling. The pilot is located on the back CAUTION: You must keep right hand side of the burner.
  • Page 31 CLEANING AND LOGS MAINTENANCE • If you remove logs for cleaning, refer to Install- ing Logs, Lava Rock, and Glowing Embers, Continued page 25, to properly replace logs. • Use a vacuum cleaner to remove any carbon WARNING: Only parts sup- buildup on logs. plied by the manufacturer should • Replace log(s) if broken. See Replacement be used when replacing broken Parts on page 36.
  • Page 32: Troubleshooting

    TROUb LESh OOTING WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle, or similar object to clean pilot. This can damage pilot unit. Note: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY...
  • Page 33 TROUb LESh OOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Pilot lights but flame goes out 1. Gas control knob not fully 1. Press in gas control knob when control knob is released pressed in fully 2. After pilot lights, keep gas 2.
  • Page 34 TROUb LESh OOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY 1. Turn gas control knob to LO Heater produces a whistling noise 1. Turning gas control knob to HI when burner is lit position when burner is cold position and let warm up for a minute 2. Air in gas line 2. Operate burner until air is...
  • Page 35 TROUb LESh OOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
  • Page 36: Replacement Parts

    This brick liner adds a touch of style to your direct- vent fireplace. Complete installation and operation instructions included in this manual. pROpANE/NATURAL GAS CONVERSION KIT (Not Shown) Included with CTDV36NR-A Model PCDM-36TA - Propane/LP Gas NCDM-36TA - Natural Gas parts can be purchased at: www.allpartsinc.com 1-877-475-5660...
  • Page 37 ACCESSORIES WALL MOUNTED THERMOSTAT CONTROL KIT - GWMT1 Continued (Not Shown) FACE/LOUVER PANEL KIT Allows easy wall access for thermostatic operation (Not Shown) of your fireplace. RLD36 - Rolled Louver, Black FPD36 - Filligree, Black WALL MOUNTED ON/OFF SWITCH FPD36B - Filligree, Brushed Brass GWMS2 (Not Shown) FPD36P - Filligree, Platinum Allows burner system to be turned on and off with a wall switch.
  • Page 38: Illustrated Parts Breakdown And Parts List

    ILLUSTRATED PARTS bREA k DOWN MODEL CTDV36NR-A 22-5 22-6 22-3 22-4 22-2 22-1 parts can be purchased at: www.allpartsinc.com 1-877-475-5660...
  • Page 39: Parts List

    PARTS LIST MODEL CTDV36NR-A This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions listed under Replacement Parts on page 36 of this manual. PART NO. QTY. DESCRIpTION Firebox Assembly Face Weldment 108010-01 Door Assembly 108011-01 Top Rolled Louver Assy, 108011-02 Bottom Rolled Louver Assy, 108015-01 Fireplace Top Fireplace Top Insulation...
  • Page 40 ILLUSTRATED PARTS bREA k DOWN BURNER FOR MODEL CTDV36NR-A parts can be purchased at: www.allpartsinc.com 1-877-475-5660...
  • Page 41 PARTS LIST BURNER FOR MODEL CTDV36NR-A This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions listed under Replacement Parts on page 36 of this manual. NO. PART NO. QTY. DESCRIpTION 11102 Screw #8-32 x 3/8 PPH Zinc 11105 Screw #10 x 1/2 Zinc 11179 Screw #10-24 x 1/4 Zinc...
  • Page 42 NOTES _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ www.fmiproducts.com 111250-01F...
  • Page 43 NOTES _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ www.fmiproducts.com 111250-01F...
  • Page 44 WARRANTy k EEP Th IS WARRANTy Model (located on product or identification tag) _____________________________ Serial No. (located on product or identification tag) __________________________ Date Purchased __________________________ Keep receipt for warranty verification. FMI PRODUCTS, LLC LIMITED WARRANTIES New products Standard Warranty: FMI PRODUCTS, LLC warrants this new product and any parts thereof to be free from defects in material and workmanship for a period of two (2) year from the date of first purchase from an authorized dealer provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s warnings and instructions.

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