Fantom Drives G-Force Megadisk Quick Start Installation Manual page 4

4
Parts &
Accessories List
The package contains the following items:
• Fantom Drives G-Force Quad Hard Disk
• Quick Start Installation Guide
• FireWire 400 cable
• eSATA cable
• Disk Stand
If you are missing any items listed above, please fill out the
customer support form at:
http://www.fantomdrives.com/helpdesk
Please retain a copy of your receipt. You will need it if
warranty repair service is required in the future.
• FireWire 800 cable
• USB cable
• AC Adapter
Q: I do not see my drive listed in the My Computer window,
but it does appear in the Device Manager list.
A: Right-click on My Computer. Select Manage in the pop-up
menu. In the Computer Management window and navigate
to Storage -> Disk Management. In the Disk Management
window, you should see a list of available storage devices.
Look for the disk that has a capacity closest to your Fantom
Drives unit, and right-click on the corrolating right-hand box.
In the pop-up menu that appears select "Delete Partition."
The description will change to say "Online" & "Unallocated".
Right-click on the box and select Create New Partition in the
pop-up menu. When the Partition Wizard appears, select
"Primary Partition" and click "Next." Click "Next" in the next
dialog, selecting the default value for the drive. You will then
see a drive letter (you can change this drive letter if you
wish); click "Next." You will then be asked to format the drive.
Q: After I connected the drive to my PC, I got the following
alert message: HI-SPEED USB Device Plugged into non-HI-
SPEED USB Hub." What does this mean?
A: This alert message will appear if you plugged the drive into
a USB port that only supports USB 1.1 or 2.0. This is fine,
except your drive will operate at the nominal host connection
speed instead of USB 3.0.
If an issue cannot be resolved by using our FAQ, please
contact Technical Support via the Fantom Drives support
site at http://www.Fantomdrives.com/helpdesk
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